2033 Dealing With Difficult Customers courses

Gain a professional qualification that will help you take your secretarial and administrative career to the next level with the Company Secretary Training Course. In this course you will learn; professional communication, time management and administrative skills, while also delivering on business processes. The Company Secretary Training Course cover; businesses operational skills, administrative skills along with improving your soft skills in the process. Your Learning Goals: Learn how to organise your working day and documentation Develop time-management skills to make your day more efficient Learn how to handle special tasks set by your manager Develop your communication skills Learn how to provide quality customer service Understand how to prioritise work Learn how to use Microsoft Office tools effectively Understand the importance of business writing and documentation. Who is this Course for? Company Secretary Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Company Secretary Training Course - Updated Version Module 01: Introduction to Office Administration 00:15:00 Module 02: Skills of an Effective Administrator 00:17:00 Module 03: Business Etiquette 00:20:00 Module 04: Business Telephone Skills 00:20:00 Module 05: Representing Your Boss and Company 00:37:00 Module 06: Mail Services and Shipping 00:28:00 Module 07: Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences 00:29:00 Module 09: Time Management 00:36:00 Module 10: Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills 00:42:00 Module 12: Organisational Skills 00:27:00 Module 13: Communication Skills 00:28:00 Module 14: Customer Service 00:17:00 Module 15: Effective Planning and Scheduling 00:52:00 Module 16: Invoicing/Petty Cash 00:28:00 Company Secretary Training Course - Old Version Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the art of wildlife rescue and rehabilitation. This course covers safety, health, injuries, and effective interaction with animals.

Family Support Worker Training Learn new skills and expand your professional knowledge with our Family Support Worker course, which you can complete from the comfort of your own home at your own speed. The Family Support Worker Course has been skillfully created for you to complete through distance e-learning and achieve a professional certificate without ever leaving your house! The Family Support Worker will teach you the legislation that underlies many of family support workers' responsibilities and the interpersonal skills required to make a difference in this field. By the end of this course, you will master the skill set needed to assist all types of families in overcoming their problems. Enrol in our Family Support Worker Course today to gain access to high-quality training modules that will cover the important topics you need to thrive in your chosen field and help you get closer to your ideal career! Free Courses Course 01: Adults Support Worker Course 02: Level 6 Diploma in Health and Social Care Management Family Support Worker Online Learning Outcomes After completing theFamily Support Workercourse, you will be able to: Describe the fundamentals of a family support worker. Know the theoretical basis for family support. Know legislation, policy, and guidance. Help parents, children and young people with mental health problems. Identify the use of Alcohol and Other Drugs. Know comprehensive family assessment. Solve family issues. Help children and families dealing with divorce and separation. Describe the fundamentals of safeguarding. Explain the building blocks of healthy family relationships. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Family Support Worker course. Family Support Worker 2:47:00 1: Family Support Worker 2:47:00 PDF Who is this course for? Family Support Worker The Family Support Worker course is ideal for people who want to get a head start in this field or are aspiring professionals. Requirements Family Support Worker Training There are no specific requirements for this Family Support Worker course because it does not require any advanced knowledge or skills. Students who intend to enrol in thisFamily Support Workercourse must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Family Support Worker Training Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Interview Skills Searching for a job can be exciting; it can also be fraught with anxiety and discomfort due to change and the unknown. Whether you are already in the midst of a job search or are considering one, this Interview Skills course will provide you with the skills necessary to identify and apply for suitable jobs, as well as to prepare for and conduct yourself in a job interview. The job market today is not what it was even five years ago. Knowing where to go, who to talk to, and what opportunities are available will help you transition from someone who fantasizes about having a job to someone who has the job they've always wanted. The purpose of this Interview Skills course is to help you determine your skillset, the type of work that is important and realistic to include in your search, and how to get started. Special Offers of this Interview Skills Course This Interview Skills Course includes a FREE PDF Certificate. Lifetime access to this Interview Skills Course Instant access to this Interview Skills: Interview Skills Course Get FREE Tutor Support from Monday to Friday in this Interview Skills: Interview Skills Course ***Interview Skills Bundle Course Course 01: Interview Skills Course 02: Dealing With Difficult People Course 03: Level 4 Time Management Course [ Note: Free PDF certificate as soon as completing the Interview Skills course] Interview Skills Course Curriculum of Interview Skills Industry Experts Designed this Interview course into 2 detailed modules. Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview --------------------- Assessment Method of Interview Skills After completing each module of the Interview Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Interview Skills After completing the MCQ/Assignment assessment for this Interview Skills course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Interview: Interview Skills The Interview Skills is ideal for anyone who wants to learn how to apply for the job they want. Requirements Interview: Interview Skills There are no specific requirements for this Interview Skills Course because it does not require any advanced knowledge or skills. Career path Interview: Interview Skills Certificates Certificate of completion Digital certificate - Included

Professional Barista, Coffee Brewing and waiter Training With Restaurant Management Course Do you want to get into the waiter profession or enhance your waiter abilities? Our waiter training course will assist you in developing the knowledge and skills required to work as a waiter. The goal of the Waiter Training course is to provide participants with a solid understanding of the server. Sanitation, cleanliness, and food serving practices are covered in this Waiter Training course. This Waiter Training course is also excellent for improving your position, honing your communication abilities, and forging connections with customers. Additionally, this waiter training course will assist you in understanding food handling, waiter maintenance, and VIP service. The Waiter Training course encourages good problem-solving while dealing with difficult situations.Join our Waiter Training course to boost productivity and improve organization and effectiveness at work! Main Course: Waiter Training Course Free Courses included with Waiter Training: Waiter Training Course Waiter Traing Course offers free Barista & Coffee Making Course. Waiter Traing Course offers free Restaurant Management Course. Others offer Included with Waiter Training: Waiter Training course Free 03 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Waiter Training: Waiter Training With Restaurant Management Course ] Professional Barista, Coffee Brewing, and waiter Training With a Restaurant Management Course Course Curriculum of Waiter Training Course Industry Experts designed this Waiter Training Course into 11 Detailed Modules. Assessment Method of Waiter Training: Waiter Training Online After completing each module of the waiter training: Waiter Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Waiter Training: Waiter Training Online After completing the MCQ/Assignment assessment for this waiter training: Waiter Training course, you will be entitled to a Certificate of Completion from the Training Tale. Who is this course for? Waiter Training: Waiter Training Online This waiter training: Waiter Training course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training Online Students who intend to enrol in this Waiter Training: Waiter Training Online course must meet the following requirements: Waiter Training: Good command of the English language Waiter Training: Must be vivacious and self-driven Waiter Training: Basic computer knowledge Waiter Training: A minimum of 16 years of age is required Career path Waiter Training: Waiter Training Online This Waiter Training: Waiter Training Online course will give UK citizens new chances in a variety of companies Certificates Certificate of completion Digital certificate - Included

Public Speaking: Public Speaking Online Transform your communication prowess with our dynamic Public Speaking course. Dive deep into the Public Speaking program, mastering essential Public Speaking techniques and gaining invaluable Public Speaking knowledge. Enroll today to shine in any speaking scenario. Don't miss this opportunity to excel in Public Speaking. Unlock the power of effective communication with our Public Speaking course. Master essential Public Speaking skills, gain confidence, and captivate your audience. Enroll today to elevate your presentation abilities and become a skilled Public Speaking professional. Don't miss this opportunity to excel in Public Speaking. Elevate your confidence and communication skills with our Public Speaking course. Master essential techniques to excel in Public Speaking. Join us today to unlock the secrets of impactful Public Speaking and boost your career. Don't miss out on this chance to become a Public Speaking expert. Enroll now! Special Offers of this Public Speaking: Public Speaking Course This Public Speaking Course includes a FREE PDF Certificate. Lifetime access to this Public Speaking Course Instant access to this Public Speaking: Public Speaking Course Get FREE Tutor Support from Monday to Friday in this Public Speaking: Public Speaking Course Main Course: Public Speaking Free Courses: Course 01: Level 5 Personal Development Course 02: Dealing with Difficult People Course 03: Communication Skills [ Note: Free PDF certificate as soon as completing the Public Speaking: Public Speaking course] Public Speaking: Public Speaking Course Curriculum of Public Speaking Industry Experts Designed this Public Speaking: Public Speaking course into 05 detailed modules. Module 1: Introduction Module 2: Understanding Storytelling Module 3: Better Speech Module 4: Deliver your speech Module 5: Overcome your anxiety, and fear Assessment Method of Public Speaking After completing each module of the Public Speaking: Public Speaking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Public Speaking After completing the MCQ/Assignment assessment for this Public Speaking: Public Speaking course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Public Speaking: Public Speaking This Public Speaking Course is suitable for anyone Requirements Public Speaking: Public Speaking Students who intend to enrol in this Public Speaking: Public Speaking course must meet the following requirements: Public Speaking: Good command of the English language Public Speaking: Must be vivacious and self-driven Public Speaking: Basic computer knowledge Public Speaking: A minimum of 16 years of age is required Career path Public Speaking: Public Speaking Certificates Digital Certificate Digital certificate - Included

Self Esteem: Self Esteem And Self Confidence Empower yourself with our life-changing Self Esteem course. Dive deep into the Self Esteem program, mastering key Self Esteem principles and techniques. Enroll today to boost your confidence and gain invaluable Self Esteem knowledge and skills. Don't miss this opportunity to transform your life through our Self Esteem course. Join us now! Unlock your full potential with our transformative Self Esteem course. Dive deep into the Self Esteem program, mastering essential Self Esteem principles and techniques. Enroll today to boost your confidence and gain invaluable Self Esteem knowledge and skills. Don't miss this opportunity to elevate your self-esteem and achieve your goals. Special Offers of this Self Esteem Course This Self Esteem Course includes a FREE PDF Certificate. Lifetime access to this Self Esteem Course Instant access to this Self Esteem: Self Esteem Course Get FREE Tutor Support from Monday to Friday in this Self Esteem: Self Esteem Course Courses are included in this Self Esteem: Self Esteem Course Course 01: Self Esteem & Assertiveness Skill Course 02: Level 5 Negotiation Skills Course Course 03: Dealing With Difficult People Course 04: Level 4 Time Management Course 05: Level 2 Certificate in Employability Skills [ Note: Free PDF certificate will provide as soon as completing the Self Esteem: Self Esteem course ] Self Esteem: Self Esteem And Self Confidence Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem After completing each module of the Self Esteem: Self Esteem, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Self Esteem After completing the MCQ/Assignment assessment for this Self Esteem: Self Esteem, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Self Esteem: Self Esteem And Self Confidence This Self Esteem is ideal for anyone who wants to understand why Self Esteem skills are important, how to develop and improve them, and how to advance their career. Requirements Self Esteem: Self Esteem And Self Confidence Students who intend to enrol in this Self Esteem course must meet the following requirements: Self Esteem: Good command of the English language Self Esteem: Must be vivacious and self-driven Self Esteem: Basic computer knowledge Self Esteem: A minimum of 16 years of age is required Career path Self Esteem: Self Esteem And Self Confidence Certificates Certificate of completion Digital certificate - Included

Tourism Management Online Would you like to increase your knowledge to start a successful business in your personal or professional life? Our tourism management course is designed to provide every up to date details about the travel and tourism industry. This extensive course on tourism management is separated into a number of modules that cover the subject's introduction to law, ethics, strategy, and many other topics. You can comprehend how the tourism management industries handle finances, sell their products, and employ technology. The tourism management course includes brief descriptions of Tourism Management, flight-related information, and location selection. This tourism management course includes lessons on managing challenges and dealing with disasters. Enrol in Our Tourism Management course if you want to learn more about the travel and tourism sector! Learning Outcomes of Tourism Management course After completing the Tourism Management course, the learner will be able to - Know more about the travel and tourism industry. Tourism Management helps to understand the accommodation sector. You can gain an in-depth knowledge of representatives from the Tourism Management course. Tourism Management describes how to execute tour management. Tourism Management explains how to manage tourism. You can learn more about tourism industry principles in this Tourism Management course. Tourism Management helps to understand its marketing and the rules and regulations of travel. Special Offers of this Tourism Management Course This Tourism Management Course includes a FREE PDF Certificate. Lifetime access to this Tourism Management Course Instant access to this Tourism Management Course Get FREE Tutor Support from Monday to Friday in this Tourism Management Course Main Course: Level 5 Diploma in Travel & Tourism Free Courses Course 01. Level 4 Time Management Course 02. Communication Skills Course Course 03. Event Management [ Note: Free PDF certificate as soon as completing the Tourism Management : Tourism Management course] Tourism Management Course Industry Experts Designed this Tourism Management course into 18 detailed modules. Assessment Method of Tourism Management After completing each module of the Tourism Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Tourism Management After completing the MCQ/Assignment assessment for this Tourism Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Tourism Management This Tourism Management : Tourism Management Course is ideal for anyone looking to begin or further an existing career in the Travel and Tourism sector. Requirements Tourism Management Course There are no specific requirements for Tourism Management : Tourism Management Course does not require any advanced knowledge or skills. Career path Tourism Management Course Certificates Certificate of completion Digital certificate - Included

Conflict Management and Mediator Training is crucial for fostering peaceful resolutions in diverse settings. In the UK, this sector offers lucrative opportunities, with a median salary of £40,000 per year. Trained professionals find employment in legal, corporate, and government sectors, addressing disputes effectively. With a rising demand for mediation services, job seekers can enter a rewarding field that not only promotes harmony but also provides financial stability. Step into a transformative experience with our "Conflict Management and Mediator Training" course. Uncover the nuances of mediation across seven comprehensive modules, delving into foundational principles, role mastery, and ethical considerations. Develop practical conflict resolution skills, strategically analyze disputes, and explore specialized mediation areas. Immerse yourself in real-world case studies, refining your abilities for diverse contexts. Tailored for professionals, legal practitioners, and HR enthusiasts, this course not only offers certification but also provides a strategic edge in conflict resolution. Elevate your career, navigate legal intricacies, and emerge as a skilled mediator adept at fostering harmony in various settings. Learning Outcomes: Identify mediation principles and practices. Develop effective conflict resolution skills. Navigate legal and ethical considerations. Analyse conflicts for strategic mediation. Apply mediation techniques in specialised areas. Demonstrate mediation proficiency through case studies. CPD 10 CPD hours / points Accredited by CPD Quality Standards Introduction to Mediation 11:53 1: Introduction to Mediation 11:53 Mediator Roles and Skills 10:47 2: Mediator Roles and Skills 10:47 Mediation Process 10:41 3: Mediation Process 10:41 Conflict Analysis 13:28 4: Conflict Analysis 13:28 Specialised Areas of Mediation 09:22 5: Specialised Areas of Mediation 09:22 Legal and Ethical Considerations 09:22 6: Legal and Ethical Considerations 09:22 Case Studies and Best Practices 11:59 7: Case Studies and Best Practices 11:59 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Course Target Audience: Professionals seeking conflict resolution skills. Legal practitioners enhancing mediation expertise. HR personnel interested in conflict management. Individuals pursuing mediation certification. Government officials dealing with disputes. Anyone keen on mastering mediation techniques. Career path Mediation Specialist: £30K to £60K per year Conflict Resolution Consultant: £35K to £65K per year Legal Mediator: £40K to £70K per year HR Mediation Advisor: £30K to £50K per year Government Dispute Resolution Officer: £35K to £55K per year Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Ignite your dynamic career and strengthen your deep insight knowledge by signing up for Diversity and Cultural Competency Training. This course is the ideal approach for you to obtain a thorough understanding and knowledge of the subject. We are concerned about the progression of your career. Therefore, after conducting extensive studies and consulting with experienced personnel, we formulated this outstanding Diversity and Cultural Competency Training course to improve your pertinent skills. In this easy-to-digest course, you will get exclusive training, which will enable you to stand out in this competitive market. However, the course covers all of the recent materials in order to keep you up to date with the job market and make you a good fit for your career. This top-notch Diversity and Cultural Competency Training course curriculum comprises basic to advanced levels of modules that will increase your skill sets. After completing this programme, you will attain the productivity to succeed in your organisation. So, if you are eager to see yourself in a gratifying career, then enrol in the course today! What will Make You Stand Out? On completion of this Diversity and Cultural Competency Training online course, you will gain: CPD QS Accredited Proficiency After successfully completing the course, you will be eligible to order your certificate. Lifetime access to the whole collection of learning materials. Enroling in the Course has no additional cost. 24x7 Tutor Support You can study and complete the course at your own pace. Course Curriculum Diversity and Cultural Competency Training Module 01: Introduction to Diversity Module 02: Factors that Create Diversity Module 03: Prejudice, Stereotyping & Discrimination Module 04: Unconscious Biases Module 05: Avoiding Unconscious Biases at the Workplace Module 06: New Paradigms in Workplace Diversity Module 07: Diversity Training & Its Limitations Module 08: Dealing with Diversity Show off your new skills with a certificate of completion - Digital Certificate: CPD Accredited : £4.99 Hardcopy: Hardcopy Certificate: £9.99 (FREE UK Delivery) Hardcopy Transcript: £9.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course the Right Option for You? This Diversity and Cultural Competency Training course is open to everybody. You can access the course materials from any location in the world and there are no requirements for enrolment. Requirements Without any formal requirements, you can delightfully enrol in this Diversity and Cultural Competency Training course. Just get a device with internet connectivity and you are ready to start your learning journey. Thus, complete this course at your own pace. Career path Complete this course and enhance your skills to explore opportunities in relevant areas: HR & EDI Manager: £42,000 - £45,000 per annum Team Leader Facilities: £30,151 - £32,020 per annum Equality, Diversity and Inclusion Advisor: £25,000 - £35,000 per annum Diversity & Inclusion Manager: £24.04 - £46.17 per hour