This course will allow you to explore the potential of self-service business intelligence using Power BI Desktop to analyse and connect to different sources of data, creating Relationships between those different datasets, Query the data using Shaping and data Modelling, to create Visualizations, and publish Reports to different platforms . Course Objectives At the end of this course you will be able to: Connect to data from different sources. Use the Query Editor Perform Power BI desktop data Shaping and Transformation. Create Power BI desktop Modelling. Create Power BI desktop Visualizations and Reports. ' 1 year email support service Take a closer look at the consistent excellent feedback from our growing corporate clients visiting our site ms-officetraining co uk With more than 20 years experience, we deliver courses on all levels of the Desktop version of Microsoft Office and Office 365; ranging from Beginner, Intermediate, Advanced to the VBA level and Business Intelligence. Our trainers are Microsoft certified professionals with a proven track record with several years experience in delivering public, one to one, tailored and bespoke course Tailored training courses: in in company training, you can choose to run the course exactly as they are outlined by us or we can customise it so that it meets your specific needs. A tailored or bespoke course will follow the standard outline but may be adapted to your specific organisational needs. Please visit our site (ms-officetraining co uk) to get a feel of the excellent feedback our courses have had and look at other courses you might be interested in. Introduction to Power BI Power BI Jargon explained A quick look at Power BI Desktop A quick look at the Power BI service Helpful resources Power BI and Excel Introduction to using Excel data in Power BI Upload Excel data to Power BI Import Power View and Power Pivot to Power BI Getting started with Power BI Desktop Overview of Power BI Desktop Accessing Help and Helpful resources Connect to data sources in Power BI Desktop Shaping and Transforming Data with Query Editor Introduction to the Query Editor Data Sources Power BI Desktop can Connect to Introduction to Steps and M code Combining Data Using Merge and Append Queries Data Type Properties Working with Delimiters Clean and transform your data with the Query Editor Text Specific Transformation Tools Number Specific Transformation Tools Date Specific Transformation Tools Split and Merge columns Creating an Index Column Adding Conditional Columns Columns From Examples Grouping and Aggregating data Pivoting and Unpivoting Using filters Modeling the data Introduction to modeling your data How to manage your data relationships Create calculated columns Optimizing data models Create calculated measures Show Values As and Quick Measures Create calculated tables Explore your time-based data Introduction to DAX DAX calculation types DAX functions Visualizations Introduction to visuals in Power BI Create and customize simple visualizations Modify colors in charts and visuals Shapes, text boxes, and images Page layout and formatting Group interactions among visualizations Visual hierarchies and drill-down Using custom visualizations Create a KPI Visualization Geo-Data and Maps Reports, Publishing and Sharing Introduction to the Power BI service Quick insights in Power BI Create and configure a dashboard Ask questions of your data with natural language Create custom Q&A suggestions Share dashboards with your organization Introduction to content packs, security, and groups Publish Power BI Desktop reports Print and export dashboards and reports Create groups in Power BI Use content packs Update content packs Publish to web Who is this course for? Who is this course for? This course facilitates you with knowledge on the potential for Power BI Desktop to analyse and connect to different sources of data, creating Relationships between those different datasets, Query the data using Shaping and data Modelling, and to create Visualizations, and publish Reports to different platforms. Requirements Requirements Before attending this course, delegates should have: - A general knowledge of database concepts (fields, records and relationships) - Familiarity with Excel. Career path Career path Business Intelligence Data Analysis ETL & Data Warehousing
Are you intrigued by the fascinating world of laboratories? Wondering how you can embark on a rewarding career as a Lab Technician? Look no further than our comprehensive course bundle in Lab Technician, Microbiology, and Biomedical Science. In today's scientific landscape, the demand for skilled Lab Technicians is soaring. From conducting experiments to analysing data, Lab Technicians play a crucial role in various fields, including research institutions, healthcare facilities, and industrial laboratories. Our course bundle equips you with the knowledge and expertise necessary to excel in this dynamic profession. By enrolling in our program, you will delve into the intricacies of laboratory techniques, safety protocols, and data analysis methods. From handling samples to operating cutting-edge equipment, you will develop essential skills that are essential for conducting experiments with precision and accuracy. The course bundle comprises of the following eight comprehensive courses: Laboratory Technician Diploma Diploma In Microbiology Biomedical Science Basic Biology DNA and Genealogy Genetics Infection Control PPE Legislation and Compliance Learning Outcomes: Develop a comprehensive understanding of laboratory techniques and procedures for conducting scientific experiments. Gain knowledge of the principles and applications of microbiology, including the study of microorganisms, their growth, and identification. Acquire a deep understanding of biomedical science, exploring the interplay between biology and medical applications. Establish a solid foundation in basic biology, covering fundamental concepts and principles of living organisms. Explore the field of DNA and genealogy, understanding the role of DNA in determining ancestry and genealogical relationships. Gain insight into the principles of genetics, including inheritance patterns, gene expression, and genetic variation. Laboratory Technician Diploma: Master laboratory techniques, safety protocols, and data analysis methods. Gain practical skills in sample handling, equipment operation, and quality control. Develop proficiency in record-keeping and report writing. Join a supportive learning community. Diploma In Microbiology: Explore microorganisms and their impact on health, disease, and industries. Learn lab techniques for isolating and identifying microorganisms. Understand microbial genetics and applications in biotechnology. Contribute to public health. Biomedical Science: Discover the link between biology and medicine. Study human body systems, disease mechanisms, and diagnostic methods. Gain lab skills in cell culture and molecular biology. Prepare for a career in research or healthcare. Basic Biology: Build a foundation in biological principles. Study cells, genetics, and evolution. Analyse ecological interactions and biodiversity. Apply biology to medicine, agriculture, and conservation. DNA and Genealogy: Uncover ancestral connections through DNA analysis. Learn DNA structure and gene expression. Explore inheritance patterns and genetic testing. Interpret genetic data and trace family lineages. Genetics: Deepen your understanding of inheritance and genetic variation. Study gene expression, genetic disorders, and modern genetic technologies. Analyse complex traits and population genetics. Contribute to research and healthcare. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring laboratory technicians in research, healthcare, or industry. Those interested in microorganisms, their role, and applications. Individuals seeking a biomedical science career or further study. Those wanting a solid foundation in basic biology for various fields. Career path Laboratory Technician: £18K to £30K/year Microbiologist: £20K to £40K/year Biomedical Scientist: £25K to £45K/year Genetic Technologist: £25K to £40K/year Research Assistant: £20K to £35K/year Healthcare Scientist: £30K to £50K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.
Embrace the world of DNA and data with a fascinating, future-focused career in Bioinformatics and Genetics. As we surge into a new era of biotechnology, the average annual salary in the UK for these highly specialised fields hovers around £45K and can even rise up to an impressive £70K with experience and skill development. Alluring, isn't it? This potential income isn't just a number but a testament to the demand and value of the knowledge these sectors hold. Our exclusive bundle, comprising two comprehensive courses: Bioinformatics and Genetics, invites you to tap into this rewarding world. Not just restricted to the realms of academic curiosity, the potential applications are vast - from health care to agriculture, forensics to environmental science, your knowledge will be universal. Each course in this Bioinformatics and Genetics bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Immerse yourself in these diverse, enthralling subjects, each designed to fuel your curiosity and enhance your knowledge. Dive in now! The courses in this bundle include: Bioinformatics Genetics Learning outcomes from this bundle include: Understanding the fundamentals of Bioinformatics and Genetics and their interconnectedness. Grasping the concept of DNA sequencing and its implications in various scientific fields. Learning about genetic variation, inheritance patterns and population genetics. Familiarising with the concept of data analysis and data management in bioinformatics. Gaining an in-depth knowledge of molecular genetics and bioinformatics databases. Understanding the ethical, legal and social implications of genetics and bioinformatics. Our Bioinformatics course will introduce you to the intriguing world where biology and data science intersect. You'll learn about the essential role of Bioinformatics in managing and interpreting biological data. This course will guide you to understand the importance and application of data analysis in genomics, helping you to appreciate the power of computational biology. The Genetics course presents you with an understanding of the fundamentals of genetics, from inheritance patterns to genetic variation. It will instil in you a sense of awe for the complex code that dictates life. You will study various aspects of molecular genetics, genetic disorders and the significant role of genetics in healthcare and scientific research. Venture into the world of bioinformatics and genetics with us and open doors to countless opportunities and fascinating career paths. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who are interested in biology and data science. Students aiming for a career in healthcare, research or pharmaceuticals. Anyone looking to understand the theoretical aspects of bioinformatics and genetics. Individuals interested in pursuing higher studies in these fields. Science teachers who want to broaden their knowledge base. Career path The potential career path for this course bundle includes the following: Bioinformatics Analyst: £45K to £65K/year. Genetic Counsellor: £31K to £51K/year. Research Scientist (Bioinformatics/Genetics): £35K to £60K/year. Data Analyst in Biotechnology: £40K to £65K/year. Genetic Epidemiologist: £42K to £70K/year. Clinical Geneticist: £76K to £103K/year. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - £9.99 Unlock your potential and showcase your accomplishments with our CPD Quality Standards certificates! Upon finishing Bioinformatics and Genetics, you'll have the opportunity to obtain valuable proof of your achievement. For just £4.99, we'll send you a CPD Quality Standards PDF Certificate via email, or if you prefer, you can get a beautifully printed hardcopy certificate for £9.99 in the UK. If you're located internationally, don't worry! We offer a printed hardcopy certificate for £14.99, ensuring your success knows no boundaries. Grab your certificate and celebrate your success today!
This comprehensive course unlocks the boundless potential of LangChain, Pinecone, OpenAI, and LLAMA 2 LLM, guiding you from AI novice to expert. Dive into 15 different practical projects, from dynamic chatbots to data analysis tools, and cultivate a profound understanding of AI, empowering your journey into the future of language-based applications.
Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Business Analysis and Management bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Business Analysis and Management related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Business Analysis and Management bundle will help you build a solid foundation to become a proficient worker in the sector. This Business Analysis and Management Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Fundamentals of Business Analysis Course 02 :Strategic Business Management - Online Diploma Course Course 03 :Business Intelligence Analyst Course Course 04 :Business Intelligence and Data Mining Course 05 :Research Methods in Business Course 06 :International Business Principles Course 07 :Disruptive Innovation for Business Course 08 :Business Plan for Entrepreneours Course 09 :Stock Trading Analysis with Volume Trading Course 10 :Lead Generation with Attraction Marketing for Business Course 11 :Business Law: Applied Fundamentals Course 12 :Compliance and Risk Management Course Course 13 :Payroll Management Course Course 14 :Anti-Money Laundering (AML) Training Course 15 :Document Control Course 16 :Homebased Business Masterclass Course 17 :Business Writing Course 18 :Business Case Course 19 :Basic Data Analysis Course 20 :Google Data Studio: Data Analytics 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Business Analysis and Management bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Business Analysis and Management Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Business Analysis and Management bundle! This bundle is also ideal for professionals looking for career advancement. Progression: International Institute of Business Analysis BCS Foundation Certificate in Business Analysis BCS International Diploma in Business Analysis BCS Practitioner Certificate in Business Analysis Practice Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Business Analysis and Management Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.
This beginner-friendly course takes us on a journey into data visualization. You will learn to transform raw data into stunning visuals using Matplotlib, Seaborn, and Plotly. From charts to dynamic heatmaps, we will master the essentials. Fuel your curiosity, enhance your skills, and communicate insights effectively to become a Python data visualization pro!
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now With a single payment you will gain access to Data Science Course Bundle 2022 including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. The world is one big data bank, and data science is one of the most demanding professional sectors of the present era. The analytical and programming-oriented field of data science has limited resources for candidates to learn and develop skills, which is why you need our highly advanced [course_title] course.With step-by-step interactive video content, our training will equip you with extensive knowledge and expertise in data science, including machine learning. This bundle course offers an opportunity to foster your career opportunities with an expert-level understanding of data science and become skilful in this industry. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Data Science Course Bundle 2022 will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Data Science Course Bundle 2022 has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Data Science Course Bundle 2022 is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Course? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum ***Data Science Course Bundle 2022*** Welcome, Course Introduction & overview, and Environment set-up Welcome & Course Overview Set-up the Environment for the Course (lecture 1) Set-up the Environment for the Course (lecture 2) Two other options to setup environment Python Essentials Python data types Part 1 Python Data Types Part 2 Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 1) Loops, List Comprehension, Functions, Lambda Expression, Map and Filter (Part 2) Python Essentials Exercises Overview Python Essentials Exercises Solutions Python for Data Analysis using NumPy What is Numpy? A brief introduction and installation instructions. NumPy arrays, built-in methods, array methods and attributes. Indexing, slicing, broadcasting & boolean masking Arithmetic Operations & Universal Functions Exercises Overview Exercises Solutions Python for Data Analysis using Pandas What is pandas? A brief introduction and installation instructions. Pandas Introduction Pandas Data Structures - Series Pandas Data Structures - DataFrame Handling Missing Data Data Wrangling - Combining, merging, joining Groupby Useful Methods and Operations Project 1 (Overview) Customer Purchases Data Project 1 (Solutions) Customer Purchases Data Project 2 (Overview) Chicago Payroll Data Project 2 (Solutions Part 1) Chicago Payroll Data Python for Data Visualization using matplotlib Matplotlib Essentials (Part 1) - Basic Plotting & Object Oriented Approach Matplotlib Essentials (Part 2) - Basic Plotting & Object Oriented Approach Matplotlib Essentials (Part 3) - Basic Plotting & Object Oriented Approach Matplotlib Essentials - Exercises Overview Matplotlib Essentials - Exercises Solutions Python for Data Visualization using Seaborn Introduction & Installation Distribution Plots Categorical Plots (Part 1) Categorical Plots (Part 2) Axis Grids Matrix Plots Regression Plots Controlling Figure Aesthetics Exercises Overview Exercise Solutions Python for Data Visualization using pandas Pandas Built-in Data Visualization Pandas Data Visualization Exercises Overview Panda Data Visualization Exercises Solutions Python for interactive & geographical plotting using Plotly and Cufflinks Interactive & Geographical Plotting (Part 1) Interactive & Geographical Plotting (Part 2) Interactive & Geographical Plotting Exercises (Overview) Interactive & Geographical Plotting Exercises (Solutions) Capstone Project - Python for Data Analysis & Visualization Project 1 - Oil vs Banks Stock Price during recession (Overview) Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 1) Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 2) Project 1 - Oil vs Banks Stock Price during recession (Solutions Part 3) Project 2 (Optional) - Emergency Calls from Montgomery County, PA (Overview) Python for Machine Learning (ML) - scikit-learn - Linear Regression Model Introduction to ML - What, Why and Typesâ¦.. Theory Lecture on Linear Regression Model, No Free Lunch, Bias Variance Tradeoff Linear Regression Model - Hands-on (Part 1) Linear Regression Model Hands-on (Part 2) Good to know! How to save and load your trained Machine Learning Model! Linear Regression Model (Insurance Data Project Overview) Linear Regression Model (Insurance Data Project Solutions) Python for Machine Learning - scikit-learn - Logistic Regression Model Theory: Logistic Regression, conf. mat., TP, TN, Accuracy, Specificityâ¦etc. Logistic Regression Model - Hands-on (Part 1) Logistic Regression Model - Hands-on (Part 2) Logistic Regression Model - Hands-on (Part 3) Logistic Regression Model - Hands-on (Project Overview) Logistic Regression Model - Hands-on (Project Solutions) Python for Machine Learning - scikit-learn - K Nearest Neighbors Theory: K Nearest Neighbors, Curse of dimensionality â¦. K Nearest Neighbors - Hands-on K Nearest Neighbors (Project Overview) K Nearest Neighbors (Project Solutions) Python for Machine Learning - scikit-learn - Decision Tree and Random Forests Theory: D-Tree & Random Forests, splitting, Entropy, IG, Bootstrap, Baggingâ¦. Decision Tree and Random Forests - Hands-on (Part 1) Decision Tree and Random Forests (Project Overview) Decision Tree and Random Forests (Project Solutions) Python for Machine Learning - scikit-learn -Support Vector Machines (SVMs) Support Vector Machines (SVMs) - (Theory Lecture) Support Vector Machines - Hands-on (SVMs) Support Vector Machines (Project 1 Overview) Support Vector Machines (Project 1 Solutions) Support Vector Machines (Optional Project 2 - Overview) Python for Machine Learning - scikit-learn - K Means Clustering Theory: K Means Clustering, Elbow method â¦.. K Means Clustering - Hands-on K Means Clustering (Project Overview) K Means Clustering (Project Solutions) Python for Machine Learning - scikit-learn - Principal Component Analysis (PCA) Theory: Principal Component Analysis (PCA) Principal Component Analysis (PCA) - Hands-on Principal Component Analysis (PCA) - (Project Overview) Principal Component Analysis (PCA) - (Project Solutions) Recommender Systems with Python - (Additional Topic) Theory: Recommender Systems their Types and Importance Python for Recommender Systems - Hands-on (Part 1) Python for Recommender Systems - - Hands-on (Part 2) Python for Natural Language Processing (NLP) - NLTK - (Additional Topic) Natural Language Processing (NLP) - (Theory Lecture) NLP-Challenges, Data Sources, Data Processing â¦.. Feature Engineering and Text Preprocessing in Natural Language Processing NLP - Tokenization, Text Normalization, Vectorization, BoWâ¦. BoW, TF-IDF, Machine Learning, Training & Evaluation, Naive Bayes ⦠Pipeline feature to assemble several steps for cross-validation⦠How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Data Science Course Bundle 2022. It is available to all students, of all academic backgrounds. Requirements Our Data Science Course Bundle 2022 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included
24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery
Discover effective employee engagement and retention strategies in this comprehensive course. Learn key principles of motivation, leadership techniques, team building, and data analysis to foster a dynamic work environment. Explore methods for employee development, recognition, and career growth to enhance organizational performance and employee satisfaction. Enroll now to optimize your workforce and drive success.