2455 Customer Service courses in Cardiff delivered Online

Overview With the ever-increasing demand for Reservations Agent in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Reservations Agent may be. Learning about Reservations Agent or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Reservations Agent . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Reservations Agent is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Reservations Agent course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Reservations Agent course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Reservations Agent course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Reservations Agent , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Reservations Agent , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Reservations Agent , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Reservations Agent course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to the Travel Industry Introduction to the Travel Industry 00:00 Module 2 Customer Service Skills Customer Service Skills 00:00 Module 3 Marketing and Sales Techniques Marketing and Sales Techniques 00:00 Module 4 Financial Management and Legal and Ethical Considerations Financial Management and Legal and Ethical Considerations 00:00 Module 5 Effective Communication Strategies Effective Communication Strategies 00:00 Module 6 Phone Tone and Etiquette Phone Tone and Etiquette 00:00 Module 7 Relationship Building Relationship Building 00:00 Module 8 Turning Complaints into Opportunities Turning Complaints into Opportunities 00:00 Module 9 E-Mail Etiquette E-Mail Etiquette 00:00 Module 10 Customer Relationship Management (CRM) Customer Relationship Management (CRM) 00:00

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Candle Making and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive course designed by professionals. This Candle Making bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Candle Making at QLS Level 4 10 Additional Premium CPDQS Accredited Courses - Course 01: Aromatherapy & Essential Oils Course 02: Handmade Soap Making Course 03: Start Your Own Business Course 04: Diploma in Personal Branding Course 05: Product Management Course 06: Sales Skills Course Course 07: Social Media Marketing Strategy Course 08: Diploma in Customer Service Course 09: Personal Hygiene Course Course 10: Certificate Course in Creativity and Creative Problem Solving Success becomes a lot simpler with this Candle Making bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Candle Making, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Candle Making package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also the answers to all of your questions. The course materials of the are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Our bundle's learning materials have an engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Course Curriculum: Module 01: Basics of Candle Making Module 02: Steps of Candle Making Module 03: Handmade Candles Module 04: Moulded Candles Module 05: Dipped Candles Module 06: Basic Candle Recipes Module 07: Adapting Safety in Candle Making Module 08: Decorating Module 09: Setting Up a Business Module 10: Marketing Strategies How is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Show off Your New Skills with a Certification of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Candle Making course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional the Quality Licence Scheme Endorsed Certificate you have to pay the price based on the Level of these Courses: Level 1 - £79 Level 2 - £99 Level 3 - £119 Level 4 - £129 Level 5 - £139 Level 6 - £150 Level 7 - £159 Certification Accredited by CPDQS Upon finishing the Candle Making course, you will receive an accredited certification that is recognised all over the UK and also internationally. The pricing schemes are - 10 GBP for Digital Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) CPD 225 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Candle Making Business Training Course - CPD Certified Hard copy certificate - Included CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Advance your culinary and hospitality career with our diploma bundle. Includes training in professional cooking, HACCP Level 3 food safety, food hygiene for catering, advanced gastronomy, and restaurant management. Ideal for chefs, managers, and food safety experts.

Teaching and Child Care Online Training "Build a Rewarding Career: Learn the Skills and Strategies for Success in Teaching and Child care" Unleash your potential in the Teaching and Child care field by gaining a thorough grasp of the subject. With this thorough Teaching and Child care bundle, you will gain skills that are job-ready for a high-demand vocation. This Teaching and Child care bundle course is the ultimate path for you towards a rewarding career. Teaching and child care abilities are more important than ever as the sector continues to develop groundbreaking services and products. To compete in today's highly competitive business, you must have a diverse set of skills. This exclusive Teaching and Child care bundle course will teach you the most in-demand skills to start your career while also updating your existing knowledge and skills. This Teaching and Child care Bundle course is ideal for anybody interested in studying teaching and child care or working in the relevant sectors. Our Teaching and Child care bundle course offers you with a comprehensive grasp of teaching, child care, early years child care, Nursery Nurse, child behaviour, child care, and much more. Don't miss out on this incredible opportunity to join the ranks of successful educators and child care professionals. Enrol in our Teaching and Child care Bundle today and embark on a fulfilling career where you can make a positive impact on young minds. This Teaching and Child care bundle covers the following courses: Diploma in Special Education Needs (SEN) EYFS Teaching Diploma Primary Teaching Diploma Teaching Assistant Train the Trainer Course Autism Diploma ADHD Awareness Course Nursery Nurse Dyslexia Early Years Level 4 Speech & Language Therapy Level 2 Diploma for the Early Years Practitioner Level 4 Diploma in Child Psychology Level 4 Diploma in Child Counselling Childcare and Nutrition [ Note: Free 25 PDF certificate as soon as completing the Teaching and Child Care: Teaching and Child Care Bundle course ] Teaching and Child Care Training With our Teaching and Child Care: Teaching and Child Care bundle course, you will have the flexibility to learn at your own pace, whenever and wherever suits you best. Whether you are a busy professional or have other commitments, you can access the course material 24/7 and revisit the content whenever you need a refresher. After finishing our Teaching and Child Care: Teaching and Child Care Bundle Course, you will be awarded a distinguished certificate demonstrating your commitment to customer service excellence. This Teaching and Child Care: Teaching and Child Care Qualification can considerably improve your employment chances and demonstrate your dedication to providing outstanding customer service. Assessment Method of Teaching and Child Care After completing each module of the Teaching and Child Care: Teaching and Child Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Teaching and Child Care After completing the MCQ/Assignment assessment for this Teaching and Child Care: Teaching and Child Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Teaching and Child Care: Teaching and Child Care Online Training This Teaching and Child Care: Teaching and Child Care bundle course is ideal for individuals who are passionate about working with children and aspire to pursue a career in teaching & childcare. No matter your background or current level of experience, this Teaching and Child Care: Teaching and Child Care bundle course welcomes individuals who are dedicated to making a positive impact on children's lives and are eager to acquire the skills and knowledge necessary to excel in teaching and childcare roles. Requirements Teaching and Child Care: Teaching and Child Care Online Training There are no specific requirements for Teaching and Child Care: Teaching and Child Care course because it does not require any advanced knowledge or skills. Career path Teaching and Child Care: Teaching and Child Care Online Training The Teaching and Child care course opens up a range of exciting career paths for individuals passionate about working with children and making a positive impact on their lives. Early Childhood Educator Childcare Center Director Nursery Nurse Special Education Teacher Education Consultant Early Years Practitioner Certificates Certificate of completion Digital certificate - Included

Hotel Management : Hotel Management This comprehensive Diploma in Hotel Management Course course has been designed to provide you with a thorough understanding of the hospitality industry and equip you with the skills needed to manage and operate a successful hotel. This Diploma in Hotel Management course will help you to learn about the different departments of hotel management, including reception, housekeeping, hiring and training in hotel management, catering system, marketing and advertising, and hospitality quality assurance systems. With this Diploma in Hotel Management course you will also gain an understanding of revenue management, customer service, and the importance of maintaining a positive reputation. At the end of the Diploma in Hotel Management course, you will have the knowledge and skills needed to succeed in a variety of roles within the hospitality industry, from hotel management to event planning to tourism and travel. Enroll in this Diploma in Hotel Management course now and start your journey towards a rewarding career in Hotel Management! Special Offers of this Hotel Management Course This Hotel Management Course includes a FREE PDF Certificate. Lifetime access to this Hotel Management Course Instant access to this Hotel Management Course Get FREE Tutor Support from Monday to Friday in this Hotel Management Course Free Courses including Hotel Management Course 01: Hotel Management Course 02: Hospitality Management Course 03: Customer Service [ Note: Free PDF certificate will provide as soon as completing the Hotel Management: Hotel Management course ] Hotel Management: Hotel Management Industry Experts Designed this Hotel Management: Hotel Management course into 11 detailed modules. Assessment Method of Diploma in Hotel Management After completing each module of the Hotel Management: Diploma in Hotel Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Diploma in Hotel Management After completing the MCQ/Assignment assessment for this Hotel Management: Diploma in Hotel Management course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Hotel Management The online Diploma in hotel management course is intended for students who want to pursue professions in hotel management. A Diploma in hotel management course is particularly beneficial for learners who currently have a position in the hotel business and wish to advance their career in hotel management : hotel management. This Hotel Management Course is suitable for students, recent grads, and job seekers. The Hotel Management course is also appropriate for anybody interested in hotel management : hotel management, as well as those who are already working in this industry and want to improve their knowledge and skills. Requirements Hotel Management Students who intend to enrol in this Hotel Management : Hotel Management Course must meet the following requirements: hotel management: Good command of the English language hotel management: Must be vivacious and self-driven hotel management: Basic computer knowledge hotel management: A minimum of 16 years of age is required Career path Hotel Management : Hotel Management