2519 Customer Service courses in Cardiff delivered Online

Want to make yourself instantly more attractive to employers—without committing to a computer science degree? This 20-in-1 bundle gives you the versatile tech skills modern businesses crave, wrapped in a package that even non-tech professionals can digest. If your career goals include flexibility, freelance freedom, or stepping into digital-first roles, this course bundle was designed with you in mind. Description The name says it all: Computer Programming for Everyone. Whether you’re working in admin, sales, customer service, or creative roles, programming is no longer a niche—it’s a universal power skill. This collection introduces the foundational tools that make digital workflows run—and the transferable workplace skills that help you fit into any team. From enhancing your CV for remote jobs to launching a freelance side hustle, this bundle gives you more than just technical knowledge—it gives you job flexibility, industry relevance, and a professional edge. And with 20 courses bundled into one ultra-affordable package, this is a career investment too good to miss. FAQ Is this only for tech professionals? Not at all. It’s made for everyone—from creatives and freelancers to professionals wanting a digital career edge. How can this boost my job prospects? By making you digitally fluent. Whether you want to code, manage projects, or freelance, these skills make you more versatile and hireable. Will I be certified? Yes, you’ll receive certification for each completed course—perfect for your CV and LinkedIn profile. Which industries will benefit from this? Technology, media, education, finance, e-commerce, marketing, and more. Digital skills are universally in demand. Is this a timed offer? Yes. We periodically rotate bundle deals—lock in the full 20-course package before it changes or disappears. Can I learn at my own pace? Absolutely. You’ll have lifetime access to complete everything at a schedule that fits your lifestyle.

Step into the world of strategic leadership with the Business Management: 20-in-1 Premium Online Courses Bundle—your complete toolkit for high-impact performance in today’s fast-moving economy. Whether you’re eyeing roles in operations, corporate services, or SME management, this collection helps you build a job-ready profile from the inside out. With credentials covering everything from crisis management to etiquette, this bundle turns you into the candidate employers want before you even walk in the door. Description Business success hinges on the people who can lead under pressure, communicate across teams, and ensure everything runs on time—and on budget. This 20-course bundle is ideal for professionals aiming for business analyst, office manager, HR coordinator, or operations lead roles in corporate, retail, nonprofit, public sector, and entrepreneurial environments. From soft skills to structural essentials, this bundle is designed to be practical, portable, and highly persuasive to hiring managers across the board. 📊 Multi-role preparation: Suitable for dozens of job functions. 🔥 Act fast—20 courses for less than the cost of one traditional certification. 🎯 Job-market gold: Showcase skills that translate across industries. FAQ Q: Who benefits from this bundle? A: Professionals and jobseekers in operations, HR, administration, customer service, project coordination, and team leadership. Q: Is it beginner-friendly? A: Yes—this bundle caters to both aspiring and established business professionals. Q: Which industries value this kind of training? A: Finance, retail, IT, public services, hospitality, and SME sectors, to name a few. Q: Are the courses accredited? A: While not formally accredited, the certificates demonstrate practical training and commitment. Q: Do I need to complete the courses in order? A: No—learn in any order that suits your needs. Q: Is this a limited-time offer? A: Yes. The current price is part of a time-sensitive promotion.

Level 7 QLS Endorsed Diploma | 180 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Business Management Course Overview This Business Management course provides learners with a comprehensive understanding of key management concepts and practices. Covering essential topics such as operations, business analysis, strategic planning, and risk management, the course equips learners with the necessary tools to handle various aspects of business management effectively. Through a blend of theoretical insights and applied learning, learners will develop the confidence to manage business operations, drive strategic growth, and navigate organisational challenges. The course is designed to provide value to individuals seeking to advance their management skills and progress in their careers. Course Description This course delves deeply into the core aspects of business management, providing a structured approach to understanding business operations, leadership, and decision-making. Learners will explore modules on business analysis, strategic management, and project development, as well as gain valuable skills in managing risk, performance, and human resources. The course covers critical areas including planning, forecasting, communication, and conflict management. By the end of the course, learners will have a broad understanding of how businesses operate and will be able to apply their learning to various management scenarios. Designed for those looking to enhance their management skills, the course ensures that learners gain a solid foundation in business management principles. Business Management Curriculum Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07: Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management (See full curriculum) Who is this course for? Individuals seeking to build a career in business management. Professionals aiming to enhance their management and leadership skills. Beginners with an interest in business operations and management. Those looking to progress in roles related to business analysis, human resources, or strategic planning. Career Path Business Manager Operations Manager Project Manager HR Manager Strategic Planner Financial Analyst Customer Service Manager Risk Manager Organisational Development Specialist Performance Manager

This course bundle is made up of three separate certification courses: 1. PRINCE2® Foundation; 2. PRINCE2® Practitioner; 3. IASSC Lean Six Sigma Black Belt. The PRINCE2® Foundation And Practitioner course includes the official certification exams. By passing the Foundation and Practitioner exams, you will be an officially certified PRINCE2® Practitioner. The IASSC Lean Six Sigma Black Belt course includes the official IASSC Six Sigma Black Belt exam. By passing this exam, you will be officially certified by the IASSC as a Six Sigma Black Belt. You have 14 months to complete all of the courses in this bundle and take the exams. Read below to find out more about the courses contained within this bundle.

The simple yet rewarding career in Office Administration Are you always the 'organised one' in your family or at work? Do you enjoy sorting out and organizing every aspect of your daily life? Then consider having a career as an Administrator. Administrative side of a company is also essential for a company to run smoothly. Filing, making travel arrangements, taking bookings, looking after visitors... Every office needs an efficient administrator who can ensure that everything behind the scenes of a successful company is running efficiently. Without one, things quickly start to fall apart. This is a great job for those who like to dabble in a variety of tasks and can multitask with ease. As an Office Administrator you'll be expected to turn your hand to jobs such as sorting out the post, answering the phones, ordering office stationery supplies, greeting clients, typing, filing, managing diaries. During this course you will about both on how to be a capable and efficient Office Administrator. If you are a team player and an organized person with the desire to take initiative then take this course choose a career as an Office Administrator. Course Highlights Extended Diploma in Office Administration is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Extended Diploma in Office Administration into several modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Extended Diploma in Office Administration Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Extended Diploma in Office Administration is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Extended Diploma in Office Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Extended Diploma in Office Administration - Updated Version Module 01: Introduction to Office Administration 00:14:00 Module 02: Skills of an Effective Administrator 00:15:00 Module 03: Business Writing Skills 00:40:00 Module 04: Communication Skills 00:13:00 Module 5: Managing Meetings and Giving Feedback 01:29:00 Module 6: Organisational Skills 01:18:00 Module 7: Telephone Etiquette 01:09:00 Module 8: Negotiation Techniques 00:18:00 Module 9: Conflict Management 00:16:00 Module 10: Stress Management 00:18:00 Module 11: Time Management 00:39:00 Extended Diploma in Office Administration - Old Version Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Business Writing Module One - Getting Started FREE 00:30:00 Module Two - Working with Words FREE 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping Module One - Introduction FREE 00:30:00 Module Two - Basic Terminology FREE 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing Corporate Behavior 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners Accredited Course 00:00:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Certified Microsoft PowerPoint for Beginners - Activities 00:00:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Extended Diploma in Office Administration 00:30:00 Final Exam Final Exam- Extended Diploma in Office Administration 00:30:00

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this course, you will explore the art of creating luxurious beauty products using essential oils and natural ingredients to offer your clients a holistic and chemical-free approach to beauty. This course at a glance Eligible to apply for the insurance Accredited by International Practitioners of Holistic Medicine (IPHM) Accredited by CPD UK Endorsed by Quality Licence Scheme All about essential oils and butter and how to choose the best carrier oils for your unique skin type How to get started with lip balms and glosses About herbs and how to use them with your oils How to make deodorants, foot, and body scrubs Which essential and carrier oils make the best face, hair, and body products The best methods to make shower and bath products About perfumes and how to make them The best products to use for oily hair and skin Why Aromatherapy Course : Natural Beauty Products right for you? This natural beauty products with aromatherapy course online aims to help anyone who wants to make natural beauty products for their clients and create a complete range of facial skincare and body care products using natural and organic ingredients. You will know the steps to make organic cleansers, toners, moisturisers, creams, lotions, body butter, scrubs, and more using aromatherapy essential oils. By the end of this accredited aromatherapy courses UK, you will be an expert in applying aromatherapy and essential oils to all aspects of your life for your health, your home, and your happiness. Aromatherapy Course : Natural Beauty Products Details Accredited by International Practitioners of Holistic Medicine (IPHM) is a leading accredited organisation that certifies and regulates alternative therapists, healers, and training providers around the world. After completing the IPHM accredited course you will be eligible to apply for the insurance.   CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum How IT Works How IT Works Introduction Introduction It Doesn't Get Any Easier Than This Download the Resources How This Course is Structured Make Sure You Download This Pdf File for the Description Box Links Join the Fb Group What is Going on Back There A Closer Look at The Butter and Oils What is This Section All About Coconut Oil Allergic to Coconut Oil? Here is a Great Alternative. We Have Virgin Coconut Oil and Olive Oil. So What Exactly is Extra Virgin Olive Oil Sweet Almond Oil Castor Oil Jojoba Avocado Beeswax Vegan Alternatives to Beeswax Shea Butter Cocoa Butter Tamanu Oil Palm Kernel Oil Rosehip Oil Hemp oil What Do I Do if I Don't Have the Oil or Butter You Recommend Getting Started to Make Your Products The Double Boiler- You Can Make Your Own Easily Like I Do What You Will And Will Not Need To Have Sanitization For Longer Product Shelf Life What is the Comedogenic Scale and Should I Care Why I Weigh Ingredients Throughout the Course. How to Price Your Products if You Want to Sell Them How to Label Your Products for Resale The Shelf Life of Your Products. Make Sure That You Write Things Down A Word About Using Essential Oils The Photosensitive Essential Oils That You Need to Be Aware Of Making Body Butters Introduction to Body Butters, Lip Balms and Hard Deodorants Scar and Stretch Marks Butter How to Remodel Scars With Your New Scare and Stretch Mark Butter A Little Tip With Cleaning Up When Using Beeswax Anti Inflammatory Pain Relieving Butter It's Confession Time. Decadent Skin Nourishing Butter Whipped Shea Body Butter A.K.A Body Frappé Orange and Lavender Whipped Stretch Marks And Scar Butter The World is Now Your Whipped Body Butter Oyster Frankincense Solid Body Lotion Harts Lip Balms and Glosses Disposable Pipettes It's Time to Make These Awesome Lip Balms Lip Balms and Cuticle Balms- Time to Have Fun Lip Gloss Infusing Your Oils With Herbs and Other Awesome Things Coffee Infused Oil- Mocha Anyone Calendula Herb Infused Oils and Much More-Next Level Benefits. Four Weeks Later, the Coffee Infused Oil is Ready to Filter. Vanilla Infused Jojoba Oil. Ohhhh, Yes Please. Deodorants How to Make a Solid Deodorant Foot and Body Scrubs Coconut And Honey Peppermint Foot Scrub Coconut Foot Scrub Version 2 Orange And Lavender Body Scrub Facial Cleansers And Masks Nature's Perfect All-In-One Moisturizing Cleanser The Full Oil Cleansing Facial Sequence Honey And Oat Kaolin Clay Mask Yoghurt, Chamomile And Kaolin Clay Mask Chamomile And Calendula Facial Cleansing Powder And Mask Toners For your skin Facial Toners, Essential Oils And Solubol Serums The Basics On How To Make Your Own Serum With Essential Oils For Your Skin Type How to Make Serums for 3 Skin Types The Ultimate Rejuvenating Anti-Aging Serum Scar and Stretch Mark, Face Serum Oil-One Oil Does It All Making Your Own Body Oil Making Your Own Body Oil For Your Skin Type Making Products for Acne Prone Skin and Oily Skin Treating Acne With Chemical Free Products A Great, Simple But Effective 3 Step Product Approach To Treating Acne Bath (And Shower) Time Exfoliating Coffee Melt And Pour Soap The 3 Ingredient Shower Wash Lavender Exfoliating and Moisturizing Shower Scrub Bars What to Do and Not to Do When Making Bath Salts What Dispersants You Can and Can't Use in the Bath and Shower The Course Wouldn't Be Complete Without Bath Bombs Castile Soap And It's Many Wonders Hair Treatments The Amazing Coconut Oil Pre Washing Hair Conditioner Pre Shaving Oil Your Natural Shampoo and Conditioners Made Easy How to Apply Your Essential Oils to Your Shampoo and Conditioners The Hydrosol Spritz For Dry and Damaged Hair. Hair Conditioning Treatment. Great for Hair Loss Hand sanitizer How to Make Your Own Hand Sanitizer Perfumes A Roll-on Perfume to Take Anywhere Who should take this course? This accredited aromatherapy courses UK is aimed at massage therapists who would like to offer an additional service to clients and advance their skills and knowledge in this sector. It is also suitable for anyone interested in learning more about aromatherapy and natural beauty products. Entry Requirements There are no academic entry requirements for this Natural Beauty Products With Aromatherapy course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This natural beauty products with aromatherapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Do not forget to book this Massage Business Training Course Online and learn how to start and run a successful massage business. This course covers everything from marketing and advertising to financial management and customer service. Start your journey towards becoming a skilled and successful massage therapist today! Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Course Overview Ready to elevate your role in the world of education? Empower yourself with this comprehensive Higher Level Teaching Assistant Qualification course that can help you provide quality teaching support. This course is your key to stepping into a classroom fully prepared, empowered, and aware of the intricate dynamics that drive students' growth and development. As the course progresses, you'll be introduced to advanced modules covering child development, special educational needs, and effective teaching strategies, ensuring a comprehensive understanding of the subject. Enrol now and empower the next generation with the best academic support! Advantages you'll receive: CPD certificate 24/7 Learning Assistance Updated learning materials Compliance with standards Recognised qualification Exceptional customer service Qualification Level 4 Certificate for Higher Level Teaching Assistants (RQF) Description Advance your career potential with the 'Higher Level Teaching Assistant Qualification'. Key topics include: Role and Purpose of a Higher-Level Teaching Assistant Importance of Team Work and Workplace Collaboration Stages of Physical, Social and Intellectual Development of Children Frameworks that support child well-being Legislation and Practices Promoting Equality and Diversity Addressing and managing challenging behaviour Effective teaching strategies and communication techniques Utilising ICT for enhanced learning Constructive feedback and assessment methods Monitoring and evaluating learner's progress Qualification Purpose This qualification aims to equip learners with the in-depth knowledge and skills necessary to excel as a Higher Level Teaching Assistant. Through direct instruction and experience sharing, participants will understand their role, its impact on student outcomes, and how to navigate the complexities of primary education. Who is this course for? This Higher Level Teaching Assistant Qualification certification is: Tailored for those desiring to step into the world of teaching assistance and significantly impact primary education. Perfect for professionals already in the field but keen to elevate their skills and knowledge to a higher level. Suited for individuals passionate about teaching and looking for a comprehensive course that blends foundational understanding with advanced techniques and strategies. Entry Requirements Minimum age of 16 years to be eligible for this qualification. Employment as a teaching assistant within a school setting. Progression Successful learners may want to progress to teaching qualifications such as: Level 3 Award in Education and Training Level 4 Certificate in Education and Training Level 5 Diploma in Education and Training Total Qualification Time The Total Qualification Time (TQT) combines the hours spent on directed learning with the estimated time a student will spend on independent activities related to their studies, like homework or assessments. The overall learning time determines the credit value of a qualification, where every 10 hours of study is worth one credit. For this course, the TQT is set at 360 hours. Guided Learning Hours 'Guided Learning Hours' refers to when a student is actively guided or taught by an educator, whether a teacher, coach, or other training professional. Students receive 108 hours of guidance or direct instruction for this specific course. Method of Assessment: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments/projects/reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Career Path The Higher Level Teaching Assistant Qualification course will give you edges in various professions. Here are some careers with average UK average salaries: Higher Level Teaching Assistant: £22,000 Primary School Teacher: £30,000 Special Educational Needs Coordinator: £35,000 Education Welfare Officer: £28,000 Learning Mentor: £24,000 School Counsellor: £29,000 Child Psychologist: £40,000 Educational Consultant: £45,000 School Administrator: £23,000 Curriculum Developer: £37,000 Course Curriculum 54 sections • 74 lectures • 00:00:00 total length •Getting Started With the Course: 00:00:00 •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Focus Awards Level 4 Certificate for Higher Level Teaching Assistants (quals): 00:00:00 •Assignment Preparation Guideline: 00:00:00 •Beginners Guide to Referencing: 00:00:00 •Guideline for the Observation Session: 00:00:00 •1. Purpose of a Higher Level Teaching Assistant: 00:00:00 •2. Role of a Higher Level Teaching Assistant: 00:00:00 •1. Purpose of CPD and How it Affects Practice: 00:00:00 •2. Use of Advice and Feedback to Improve Performance: 00:00:00 •1. Importance of Team Work and Identifying Different Team Roles: 00:00:00 •2. Workplace Collaboration: 00:00:00 •3. Managing and Developing the Effective Practice of Appropriate Team Members: 00:00:00 •HLTA Unit 01: 00:00:00 •1. Stages of Physical, Social and Intellectual Development: 00:00:00 •1.External and Personal Factors that Affect Child Development: 00:00:00 •2.Theories to Support Development: 00:00:00 •3. Types of Changes That Affect a Child's Development or Wellbeing: 00:00:00 •4. Referral Assessment of Special Educational Needs: 00:00:00 •1. Parents and Carers Contributions for the Development and Well-being of Children and Young People: 00:00:00 •1. Frameworks That Support Development and Well-being of Children: 00:00:00 •HLTA Unit 02: 00:00:00 •1. Legal Entitlement of Children and Young People with Special Educational Needs: 00:00:00 •1. Legislation and Codes of Practice to Promote Equality and Diversity: 00:00:00 •2. Experience and Impact of Prejudice and Discrimination and Applying Principles of Equality, Diversity and Inclusion: 00:00:00 •1. Types of Special Educational Needs and Ways of Supporting Children and Young People with Learning Difficulties: 00:00:00 •1. Effects of a Disability on Children and Young People: 00:00:00 •2. Nature of Sensory or Physical Needs and Roles and Responsibilities of Others and Assistive Technology: 00:00:00 •1. Language and Vocabulary Appropriate to the Age of the Learner, Level of Understanding and Proficiency: 00:00:00 •2. Ways of Introducing Words and Language Structures: 00:00:00 •HLTA Unit 03: 00:00:00 •1. Policies and Procedures to Promote Positive Behaviour: 00:00:00 •2. Importance of Consistency and Fairness When Applying Boundaries and Rules for Behaviour: 00:00:00 •1. Promoting Positive Values, Attitudes and Behaviour: 00:00:00 •2. Ways of Establishing Ground Rules: 00:00:00 •3. Effective Strategies to Promote Positive Values, Attitudes and Behaviour: 00:00:00 •1. Patterns and Triggers of Challenging behaviour and Actions: 00:00:00 •2. Inappropriate and Challenging Behaviour Management: 00:00:00 •3. Supporting Children and Young People to Identify and Avoid Inappropriate Behaviour: 00:00:00 •4. How to Deal with Bullying, Harassment or Oppressive Behaviour: 00:00:00 •1. Contributing to Reviews of Behaviour and Behaviour Policies: 00:00:00 •Observation Report - Unit 4: 00:00:00 •HLTA Unit 04: 00:00:00 •1. Preparing the Resources Required for Planned Learning Activities: 00:00:00 •2. Developing and Adapting Resources to Meet the Needs of Individuals and Group: 00:00:00 •3. Learning Support Strategies to Meet the Needs of Individuals and Group: 00:00:00 •4. Health, Safety, Security and Access Requirements of the Learning Environment: 00:00:00 •5. Giving Attention to Learners for Balancing the Needs of Individuals and Group: 00:00:00 •6. Assessing Learners' Participation and Progress in Activities: 00:00:00 •7. How to Provide Feedback Effectively: 00:00:00 •8. Evaluating How Own Knowledge, Understanding and Skills Impact on Practice of Individuals and Group: 00:00:00 •HLTA Unit 05: 00:00:00 •1. Effective Communication with Children and Colleagues: 00:00:00 •2. Communicating Effectively with Parents and Carers: 00:00:00 •3. Commitment to Collaborative and Cooperative Working with Colleagues: 00:00:00 •Observation Report - Unit 6: 00:00:00 •HLTA Unit 06: 00:00:00 •1. Teaching Strategies: 00:00:00 •2. Designing Opportunities for Learners to Develop Their literacy, Numeracy, ICT and Thinking and Learning Skills: 00:00:00 •3. How Learners' Prior Knowledge and Attainment Enables Them to Meet Learning Objectives: 00:00:00 •4. Appropriate Language to Suit the Age and Ability of Learners: 00:00:00 •5. Management of Individual, Group and Whole-Class Learning: 00:00:00 •6. Appropriate Teaching to Suit the Stage of the Lesson and the Needs of the Learners: 00:00:00 •1. Opportunities for Using ICT to Support Pupils' Learning and Its Impact: 00:00:00 •2. Encouraging Pupils to Use ICT to Solve Problems, Work Collaboratively and Find Out New Information: 00:00:00 •1. Providing Constructive Feedback: 00:00:00 •2. Supporting and Guiding Learners: 00:00:00 •3. Using Assessment to Diagnose Learner's Needs: 00:00:00 •1. Monitoring Learners' Learning Progress: 00:00:00 •Observation Report - Unit 7: 00:00:00 •HLTA Unit 07: 00:00:00 •Assignment Submission Checklist: 00:00:00 •Submit Your Assignments: 00:00:00

Level 3 Sales Management is suitable for anyone aspiring to or already working in this field or simply want to learn deeper into sales management. You will be able to add this qualification to your CV by downloading your certificate instantly without any cost. To make this course more accessible for you, we have designed it for both part-time and full-time students. This course is packed into bite-size module for your convenience. You can study at your own pace or become accredited within hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. In today's dynamic business environment, managers from all over the world are constantly being challenged to make the right decisions in as fast and efficient a way as possible. This Level 3 Sales Management is specifically designed to satisfy the needs of business managers and other professionals. It embraces those aspects of management and business policy that are essential in today's business and financial scene. The course will support you in achieving your organizational goals in highly competitive and professional environments, as well as provide you with the knowledge, skills and attitudes needed by an active sales force and managers at all levels in order to function effectively. Who is this Course for? Diploma in Sales Management is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Sales Management Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales and Marketing Defining Marketing 00:30:00 Recognizing Trends 00:15:00 Doing Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Sales Force Management 00:00:00 Mock Exam Mock Exam- Diploma in Sales Management 00:20:00 Final Exam Final Exam- Diploma in Sales Management 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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