2436 Customer Service courses in Cardiff delivered On Demand

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Know Your Customer (KYC) will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Know Your Customer (KYC) will help you keep ahead of the pack. The Know Your Customer (KYC) incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this coursewill add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Know Your Customer (KYC), you can equip yourself with the essentials to keep you afloat into the competition. Along with this Know Your Customer (KYC) course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Know Your Customer (KYC)? Course 01: Know Your Customer (KYC) Course 02: Sales: Psychology of Customers Course 03: Customer Relationship Management Course 04: Phone-Based Customer Service Course 05: Retail Management - Level 5 Course 06: GCSE English Course 07: Public Speaking and Presentation Skill Course Course 08: The Formula to Talk with Strangers Course 09: Level 2 Microsoft Office Essentials Course 10: Time Management Course 11: Stress Management Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Know Your Customer (KYC): One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Know Your Customer (KYC) Bundle Course 01: Know Your Customer (KYC) Module 01: Introduction to KYC Module 02: Customer Due Diligence Module 03: AML (Anti-Money Laundering) Module 04: KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Module 05: Regulations to be Complied by Industries Module 06: Methods for carrying out KYC and AML and the Future of KYC Compliance Course 02: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 03: Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM Course 04: Phone-Based Customer Service Module 1: Introduction to Customer Service Module 2: What's Different about Good Customer Service? Module 3: Customer Relationship Management Module 4: Customer Service Communication Strategies Module 5: Aspects of Phone Etiquette Module 6: Building Rapport Over the Phone Module 7: Inbound and Outbound Calls Module 8: Active Listening and Managing Tough Callers Module 9: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Course 05: Retail Customer Service Training Module 01: Who We Are and What We Do Module 02: The Sales Process and Dealing with Customers at the Checkout Module 03: Importance of Consumer Behaviour Module 04: Taking Trends and Targeting Customers Effectively Module 05: The Importance of Communicating with Customers Module 06: Identifying and Addressing Customer Needs Module 07: Generating Return Business Module 08: In-Person Customer Service Module 09: Giving Customer Service over the Phone Module 10: Providing Electronic Customer Service Module 11: Recovering Difficult Customers Module 12: Understanding When to Escalate Course 06: GCSE English Module 01: Introduction to GCSE English Module 02: Edexcel English Section A Part 01 Module 03: Edexcel English Section A Part 02 Module 04: Edexcel English Section B Module 05: Edexcel English Section C and many more... Course 07: Public Speaking and Presentation Skill Course Introduction QUICK UNLEARNING Before Starting this "SKILL" IS THIS HAPPENED WITH YOU???? Impressive Methods of Hooking Audience, even before your Speech or Presentation 6 Highly Impressive Methods of Starting any Speech or Presentation!! Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Effective Methods of Ending Any Speech or Presentation Bonus Course 08: The Formula to Talk with Strangers Section 01: Course Overview Section 02: The Formula Section 03: Summary Section 04: End Course 09: Level 2 Microsoft Office Essentials ***Excel 2016*** Getting Started with Microsoft Office Excel 2016 Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks ***Word 2016*** Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Workbooks - Microsoft Word 2016 (Beginner) ***PowerPoint 2016*** PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentatin ***Access 2016*** Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 10: Time Management Identifying Goals Effective Energy Distribution Working with Your Personal Style Building Your Toolbox Establishing Your Action Plan Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Know Your Customer (KYC) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Know Your Customer (KYC) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various CPD certificate will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to kickstart a career in the UK property market or looking to expand your knowledge of residential lettings and real estate investment? Our Residential Lettings Diploma course is the perfect choice for you! This comprehensive online training package includes 11 courses, each designed to provide you with an in-depth understanding of the UK property market. The first course is QLS-endorsed, which means you will receive a QLS hardcopy certificate for free upon completion. This certificate is highly respected in the UK property market and will give you a competitive edge when applying for jobs. The remaining 10 courses are CPD-QS accredited, providing you with valuable Continuing Professional Development (CPD) points. Throughout the course, you will learn how to manage rental properties, handle sales, negotiate contracts, and more. You will also develop essential interpersonal skills and learn how to provide excellent customer service, which is crucial in the property market. This online and self-paced course gives you the flexibility to study at your own pace. Enrol now and gain the skills and knowledge you need to succeed in the UK property market! This Residential Lettings Diploma Bundle Package includes: Course 01: Diploma in Residential Lettings at QLS Level 4 10 Premium Additional CPD QS Accredited Courses - Course 01: Residential Property Sales Course 02: Diploma in Basic Real Estate Agents Training at QLS Level 5 Course 03: Real Estate Investor Training Course 04: UK Property Development & Law Course Course 05: Contracts Law UK Course 06: Diploma in Construction Industry Scheme (CIS) Course 07: Letting Agent & Property Management Training Course 08: Negotiation Skills Certificate Course 09: Level 3 Diploma in Customer Service Course 10: Developing Interpersonal Skills Course Why Prefer This Residential Lettings Diploma Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Residential Lettings Diploma bundle courses, you will be able to learn: By completing the Residential Lettings Diploma, you will be able to: Understand the UK property market and its legal framework Manage residential rental properties effectively Handle residential property sales from start to finish Develop essential negotiation and customer service skills Navigate the Construction Industry Scheme (CIS) and understand its implications for property development Understand contracts law in the UK Develop skills to become a successful property investor ***Curriculum breakdown of Residential Lettings Diploma*** Module 01: A Look Inside a Letting Agency Module 02: Keeping Tenants Long Term Module 03: Legal Requirements for Letting Agents Module 04: Listing Properties and Marketing Module 05: Operating Cost Module 06: The Letting Process and Tenancy Agreement Module 07: The Property Management Process How is the Residential Lettings Diploma Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Residential Lettings Diploma is perfect for anyone who wants to gain a deeper understanding of the UK property market. It is especially suitable for: People looking to start a career in property management or real estate investment Property owners who want to manage their own rental properties Property agents who want to expand their knowledge and skills Anyone interested in the UK property market and its legal framework Professionals who want to develop their negotiation and customer service skills Career path This bundle will give you an edge in various professions such as: Residential Letting Agent - £22,000 - £30,000 Real Estate Sales Agent - £18,000 - £35,000 Property Manager - £20,000 - £40,000 Real Estate Investor - £25,000 - £75,000 Construction Project Manager - £40,000 - £70,000 Customer Service Manager - £25,000 - £45,000 Contract Manager - £30,000 - £50,000 Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Residential Lettings at QLS Level 4 Hard copy certificate - Included

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! The fashion industry is a fast-paced and ever-changing field, which makes it an exciting and challenging area to work in. This Fashion Store Assistant bundle is designed to equip you with the essential knowledge and skills needed to succeed in the fashion retail industry. The bundle includes 11 courses that cover a range of topics from visual merchandising to fashion law, social media marketing to customer service, and much more. The first course in the bundle is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. The QLS hardcopy certificate is an industry-recognized credential that can help you stand out in a competitive job market. The rest of the courses are relevant and CPD-QS accredited, ensuring that you receive high-quality and up-to-date training. With this bundle, you will learn how to create engaging visual displays, manage products effectively, provide excellent customer service, and develop marketing strategies to promote fashion brands. You will also learn about fashion law, personal branding, and fashion blogging, which will help you stay informed about the latest trends and regulations in the industry. Enrol in this bundle today and take the first step towards a successful career in the fashion retail industry. This Fashion Store Assistant Bundle Package includes: Course 01: Diploma in Fashion Store Assistant at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Visual Merchandising Diploma Course 02: Retail Management Skills Course 03: Understanding Retail Operations Course 04: Product Management Course 05: Customer Service Training Course 06: Sales and Marketing Coordinator Course 07: Fashion and Lifestyle Blogger Course Course 08: Fashion Law Course 09: Ultimate Social Media Marketing course Course 10: Diploma in Personal Branding Why Prefer This Fashion Store Assistant Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Fashion Store Assistant bundle courses, you will be able to learn: By completing this Fashion Store Assistant bundle, you will: Understand the principles of visual merchandising and how to create effective displays. Develop retail management skills, including inventory management, sales tracking, and customer service. Learn about retail operations and how to optimise processes to maximise profits. Gain product management knowledge, including product development, pricing strategies, and supply chain management. Learn how to provide excellent customer service and handle customer complaints effectively. Develop sales and marketing skills, including social media marketing, email marketing, and content creation. Gain an understanding of fashion law and the legal aspects of the industry. Learn how to develop a personal brand and become a successful fashion and lifestyle blogger. ***Curriculum breakdown of Fashion Store Assistant*** Module 01: An Introduction to Personal Shopper Module 02: Planning and Analysis Module 03: Factors in Buying Clothes Module 04: Fashion and Trends Module 05: Communication and Protocol Module 06: Understanding Consumer Behaviour Module 07: Developing Relationship with Customer Module 08: Attracting Potential Customers Module 09: Product Sales Module 10: The Business Plan Module 11: The Business Marketing How is the Fashion Store Assistant Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fashion Store Assistant bundle is suitable for anyone who wants to pursue a career in the fashion retail industry, including: Retail sales associates who want to advance their careers. Fashion merchandisers who want to expand their knowledge and skills. Fashion bloggers who want to develop their personal brand. Entrepreneurs who want to start their own fashion business. Anyone interested in the fashion retail industry. Career path Fashion store assistant - £18,000 - £22,000 per year Retail sales associate - £17,000 - £21,000 per year Visual merchandiser - £20,000 - £25,000 per year Marketing coordinator - £23,000 - £27,000 per year Social media manager - £25,000 - £30,000 per year Fashion blogger - £20,000 - £25,000 per year Personal stylist - £20,000 - £25,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Fashion Store Assistant at QLS Level 5 Hard copy certificate - Included

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £180 as a Gift - Enrol Now No matter what industry are you in, customers are the lifeblood of every business! And happy customers mean healthy business. Customer Relationship Management (CRM) helps you gain insight into your customers' behaviour and modify your business operations to ensure that customers are served in the best possible way. Our comprehensive bundle on Customer Relationship Management (CRM)will assist your businesses with strategies, techniques, tools, and technologies used by enterprises for developing, retaining and acquiring customers. Learn Customer Relationship Management (CRM) systems to help your companies stay connected to customers, streamline processes, and improve profitability. So, whether you own a business that requires interaction with customers, an employee who works as customer support or a fresher who wants an in-demand skill set that'll help him/her succeed, this Customer Relationship Management (CRM) bundle is for you. What will you learn from this Customer Relationship Management (CRM) bundle: Become fully aware of CRM, its fundamentals, strategies and the future of CRM Explore KYC, CDD, AML and methods to carry out KYC and AML Gain an acute understanding of communication, its principles and fundamentals Learn about customer service, how to focus on customers and to establish an action plan Get a detailed overview of phone-based customer service and customer service communication strategies Gain knowledge of hospitality management and the process of development and training in the hospitality industry Discover how to work effectively across cultures Unveil the secret tricks of the formula of talking with strangers Fully understand performance management and conflict management Acquire the knowledge, skills and guidelines of stress management Along with this Customer Relationship Management course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Customer Relationship Management? Course 1: Know Your Customer (KYC) Course 2: Effective Communication Skills Course 3: Retail Management - Level 5 Course 4: Phone-Based Customer Service Course 5: Hospitality and Accommodation Management Course 6: Working Effectively Across Cultures Course 7: The Formula to Talk with Strangers Course 8: Performance Management Course 9: Conflict Management Course 10: Stress Management Training How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum Course 1: Customer Relationship Management Introduction to Customer Relationship Management Customer Relationship Management Fundamentals CRM Strategies Data Analysis in Customer Relationship Management Customer Relationship Management Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM Course 2: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML, and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 3: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) Course 4: Retail Management - Level 5 Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07:Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 5: Phone-Based Customer Service Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Aspects of Phone Etiquette Building Rapport Over the Phone Inbound and Outbound Calls Active Listening and Managing Tough Callers Managing Interoffice Calls and Voicemail Problem Solving over the Phone Intra Organisation Dealings Measuring Customer Service Course 6: Hospitality and Accommodation Management Introduction to Hospitality Management An Overview of Hotel Industry The Process of Selection and Recruitment in Hospitality Industry The Process of Development and Training in Hospitality Industry Management of Front Office Operations Management of Housekeeping, Engineering and Security Operations Management of Food and Beverage Operations Management of Service Quality in Hospitality Industry Marketing in Travel and Tourism Business Accounting in Hospitality Industry Customer Satisfaction E-Hospitality and Technology Course 7: Working Effectively Across Cultures Introduction Cultural identity OBSERVE Learn APPLY More practical TIPS Wrap up Course 8: The Formula to Talk with Strangers Course Overview The Formula Summary End Course 9: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 10: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 11: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Customer Relationship Management (CMR) bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Customer Relationship Management (CMR) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path After finishing this Customer Relationship Management bundle successfully, you'll be equipped with the essential skills to explore your opportunities in roles such as: CRM Analyst CRM Consultant CRM Developer CRM Executive CRM Manager CRM Specialist And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Relationship Management (CRM)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

10 QLS Endorsed Courses for Tour Manager | 10 Endorsed Certificates Included | Life Time Access

10 QLS Endorsed Courses for Hospitality Manager | 10 Endorsed Certificates Included | Life Time Access

Course Description Get instant knowledge from this bite-sized Admin Support Assistant Part - 4 course. This course is very short and you can complete it within a very short time. In this Admin Support Assistant Part - 4 course you will get fundamental ideas of admin support, the key understanding of customer service, invoicing and so on. Enrol in this course today and start your instant first step towards learning about customer service. Learn faster for instant implementation. Learning Outcome Understand customer service Enhance your communication skills Understand the invoicing Learn about effective planning and scheduling How Much Do Administrative Assistants Earn? Senior - £45,000 (Apprx.) Average - £25,000 (Apprx.) Starting - £14,000 (Apprx.) Requirement Our Admin Support Assistant Part - 4 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Admin Support Assistant Part - 4 Module 01: Communication Skills 00:27:00 Module 02: Customer Service 00:16:00 Module 03: Effective Planning and Scheduling 00:46:00 Module 04: Invoicing/Petty Cash 00:27:00 Assignment Assignment - Admin Support Assistant Part - 4 00:00:00

Recent studies have shown a significant surge in demand for professionals skilled in Hospitality Management, HR Management, and Office Administration. With the global economy rebounding post-pandemic, industries are gearing up for growth, particularly in the service sector. In light of this, our Hospitality Management and HR management bundle offers a comprehensive suite of courses tailored to equip individuals with the expertise required to thrive in these dynamic fields. The Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma bundle encompasses a diverse range of topics crucial for success in today's competitive job market. From mastering the intricacies of HR Management to honing skills in Hospitality Management and Office Administration, this bundle provides a holistic approach to professional development. Furthermore, with additional modules focusing on personal growth and career advancement, participants can elevate their capabilities to excel in various roles within these industries. In this bundle, learners will delve into the fundamentals of Hospitality Management, exploring topics such as restaurant management, catering management, and customer service. Simultaneously, they will gain insights into HR Management, delving into areas such as HR audit and delegation skills. Moreover, the inclusion of Hospitality Management and HR management courses on office management and administration ensures that learners are equipped with the necessary organizational and administrative skills vital for success in any workplace setting. QLS Endorsed Courses: Course 01: Advance Certificate in Office Management & Administration at QLS Level 3 Course 02: Certificate in HR Management at QLS Level 3 Course 03: Diploma in Hospitality Management at QLS Level 5 CPD QS Accredited Courses: Course 04: Certificate in HR Audit Course 05: Delegation Skills Course 06: Travel and Tourism Course 07: Leisure Management Course 08: Concierge Course 09: Restaurant Management Course 10: Catering Management Course 11: Customer Service Diploma Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD. Hospitality Management, HR Management with Office Administration QLS Endorsed Diploma. Learning Outcomes: Gain a comprehensive understanding of Hospitality Management principles and practices. Develop essential Hospitality Management and HR management skills, including HR audit and delegation techniques. Acquire proficiency in office management and administration. Enhance personal development through Hospitality Management and HR management courses focused on career planning, networking, and confidence-building. Master time management techniques to boost productivity and efficiency. Learn strategies for anxiety and stress management to maintain well-being in a demanding professional environment. In this comprehensive Hospitality Management and HR management courses, participants will embark on a journey through the core principles and practices of Hospitality Management, HR Management, and Office Administration. Through engaging modules, learners will delve into the intricate workings of the hospitality industry, understanding the dynamics of restaurant and catering management, as well as the nuances of providing exceptional customer service. They will explore the fundamentals of HR management, including the crucial aspects of HR audit and delegation skills, enabling them to effectively manage human resources within organizations. Moreover, participants will gain invaluable insights into office management and administration, acquiring essential organizational skills and administrative techniques vital for success in any workplace environment. Through a combination of theoretical knowledge and practical applications, learners will develop a holistic understanding of these fields, equipping them with the expertise needed to excel in their careers and make meaningful contributions to their respective industries. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? After successfully completing the Hospitality Management and HR management course, you should be able to: Aspiring professionals seeking to enter the hospitality industry. Individuals aiming to advance their careers in Hospitality Management and HR management. Office administrators looking to enhance their skills and qualifications in Hospitality Management and HR management. Students pursuing a comprehensive diploma in Hospitality Management and HR management endorsed by QLS. Professionals seeking personal growth and career development opportunities. Anyone interested Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment Career path This Hospitality Management and HR management course will help you to develop your knowledge to pursue different careers, such as: Hospitality Manager HR Coordinator Office Manager Catering Supervisor Customer Service Manager HR Auditor Administrative Assistant Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Admin, secretaries, and PAs play a vital role in any organisation, providing essential support to executives and teams. They handle a wide range of tasks, from managing calendars and organising meetings to preparing presentations and writing reports.These professionals command salaries that span from £20,000 to £40,000 annually. The UK job market for these professionals is booming, with demand expected to rise by 12% in the next five years. If you're looking for a rewarding and in-demand career, consider becoming an admin, secretary, or PA, our Level 5 Admin, Secretarial & PA course will give you the skills and knowledge you need to launch a successful career in this field. You'll learn everything from the basics of office administration to more advanced topics such as business writing, time management, and customer service. These skills are essential for success in any career, but they are especially important in the administrative field. Behind the seamless operations of every successful business is a linchpin, orchestrating a myriad of tasks effortlessly-be it an admin, a secretary, or a personal assistant. Administrative assistants, secretaries, and personal assistants are essential to the smooth running of any business. They provide a wide range of support services, including managing diaries, organising meetings, handling correspondence, and providing customer service. In the Uk, job demand for administrative assistants, secretaries, and personal assistants is expected to grow by 10% over the next five years. Our "Admin, Secretarial & PA - Level 5" course unfolds this intricate ballet of responsibilities. From mastering the art of effective administration, honing impeccable business writing skills, to orchestrating intricate travel arrangements, this Admin, Secretarial & PA course covers it all. Enrolling is more than a career move; it's embracing a role that's often the heartbeat of an organisation, ensuring its rhythm never falters. This Admin, Secretarial & PA course starts with the basics of Admin, Secretarial & PA and gradually progresses towards advanced topics. Therefore, each lesson of this Admin, Secretarial & PA course is intuitive and easy to understand. Level 5 Admin, Secretarial & PA Course Learning Outcomes: Master fundamentals of office and administrative support. Develop top-tier business communication skills. Grasp the intricacies of effective diary management. Cultivate unparalleled business writing proficiency. Understand key principles of efficient time management. Familiarise with essential tools for impeccable customer service. Delve into the nuances of invoicing and cash handling. GIft CPD Accredited Courses: Office Admin and Organisation Skills Leadership and Management Level 7 Employment Law Minute Taking Course Microsoft Office Bundle Admin, Secretarial & PA Learning Outcomes: Understand core roles of Admin, Secretarial & PA. Master skills essential for effective office administration. Navigate responsibilities of a professional receptionist seamlessly. Enhance business communication and telephone skills. Manage diaries, meetings, and note-taking effectively. Improve organisational and record-keeping prowess. Foster stronger customer service and planning capabilities. Curriculum Breakdown of the Admin, Secretarial & PA Course Admin, Secretarial & PA Course Curriculum: Introduction to Admin Support Assistant Introduction to Personal Assistant Introduction to Office Administration Skills of an Effective Administrator Introduction to Reception and Receptionist Business Telephone Skills Representing Your Boss and Company Business Etiquette Mail Services and Shipping Travel Arrangements Organising Meeting and Conferences Diary Management and Note-taking Time Management Record Keeping and Filing Systems Business Writing Skills Organisational Skills Communication Skills Customer Service Effective Planning and Scheduling Invoicing Petty Cash Endorsed Certificate of Achievement from the Quality Licence Scheme Learners can achieve a QLS endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Admin, Secretarial & PA course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Admin, Secretarial & PA. It is also great for professionals who are already working in Admin, Secretarial & PA and want to get promoted at work. Requirements To enrol in this Admin, Secretarial & PA course, all you need is a basic understanding of the English Language and an internet connection. Career path The Admin, Secretarial & PA course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Admin, Secretarial & PA. Executive Assistant: £25,000 to £45,000 per year Office Manager: £22,000 to £40,000 per year Personal Assistant (PA): £20,000 to £35,000 per year Administrative Coordinator: £20,000 to £30,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate QLS Endorsed Hard Copy Certificate Hard copy certificate - Included

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever dreamt of a career where you can make a difference, create unforgettable experiences, and be at the heart of a dynamic industry? The UK's hospitality sector is booming, with a staggering 2.4 million jobs and contributing £106 billion to the economy. But do you have the skills to thrive in this fast-paced environment? This Hospitality Management Bundle equips you with the essential knowledge and expertise to excel in this exciting field. From mastering the art of customer service to navigating complex revenue management strategies, our Hospitality Management programme will empower you to launch or advance your career in hotels, restaurants, travel agencies, and beyond. Learn how to plan and execute exceptional events, manage food safety with confidence, and cultivate the critical thinking skills that make you a valuable asset in any hospitality environment. This Hospitality Management Bundle Package includes: Main Course: Diploma in Hospitality Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Catering Management Course 02: Food Safety & Hygiene Management Training Course 03: Hotel Revenue Management Course 04: Event Management at QLS Level 7 Course 05: Travel & Tourism Course 06: Receptionist Skills Course 07: Customer Service Essential Skills Diploma Course 08: Communication Skills Masterclass Course 09: Critical Thinking Training Course 10: Decision-Making in High-Stress Situations Invest in your future and take the first step towards a rewarding career in the vibrant world of hospitality. Enrol in our Hospitality Management Bundle today! Learning Outcomes of Hospitality Management Analyse UK hospitality trends and identify career opportunities. Implement best practices in catering, hotel revenue management, and event planning. Foster exceptional customer service through effective communication and problem-solving. Develop critical thinking skills and make informed decisions under pressure. Master essential receptionist skills and navigate hotel operations with ease. Understand travel and tourism concepts and the dynamics of the industry. Why Choose Our Hospitality Management Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a free student ID card with this training program The course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the course materials The training program comes with 24/7 tutor support Start your learning journey straightaway with our Hospitality Management Training! ***Curriculum breakdown of Hospitality Management *** Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process of Hospitality Management You have to complete the assignment questions given at the end of the Hospitality Management course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the Diploma in Hospitality Management at QLS Level 5 Course exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This Hospitality Management bundle doesn't require prior experience and is suitable for diverse learners. Career path This Hospitality Management bundle will allow you to kickstart or take your career in the related sector to the next stage, such as: Hotel Manager Event Planner Travel Agent Restaurant Manager Customer Service Specialist Tourism Manager Certificates CPD QS Accredited PDF Certificate Digital certificate - Included CPD QS Accredited Hard Copy Certificate - £29 Diploma in Hospitality Management at QLS Level 5 Hard copy certificate - Included