883 Customer Relationship Management courses

Master essential office administration skills with our comprehensive training program tailored for front desk officers. Learn receptionist duties, customer service techniques, and office management strategies to excel in your role. Enroll now for professional growth and efficiency at the front desk.

In today’s competitive digital marketplace, knowing how to attract quality leads is the difference between growth and guesswork. The Lead Generation and Attraction Marketing Training Course is your route to understanding how modern marketing funnels work and how to bring interested buyers directly to your doorstep—without chasing them. Whether you run a business, manage a brand, or simply want to boost engagement, this course gives you the roadmap to build interest with strategy, not luck. From creating irresistible messaging that hooks attention to understanding the psychology behind online engagement, this course draws a clear line between shouting into the void and having people lean in to hear more. You’ll learn how to build trust, generate buzz, and keep your audience coming back—all while making algorithms work in your favour. If you’re tired of marketing that feels like guesswork and want to turn clicks into conversations, this training brings clarity, direction, and results. Meet the Accreditation CPD Quality Standards (CPD QS) accreditation assure the Lead Generation and Attraction Marketing Training course training and learning activities are relevant, reliable, and upto date. Expert Support Dedicated tutor support and 24/7 customer support are available to all students with this premium quality course. Key Benefits Learning materials of the Design course contain engaging voiceover and visual elements for your comfort. Get 24/7 access to all content for a full year. Each of our students gets full tutor support on weekdays (Monday to Friday) Course Curriculum: Here is a curriculum breakdown of the Lead Generation and Attraction Marketing Training course: Module 01: Introduction Module 02: Lead Generation with Attraction Marketing for Business Module 03: Strategies for Lead Generation Module 04: Using Customer Relation Management (CRM) for Relationship Building Module 05: Using Pay per Click (PPC) for Lead Generation Module 06: What is Attraction Marketing Module 07: How to Get More Leads on Social Media Module 08: Incorporating the Laws of Attraction in Your Daily Life Module 09: Conclusion Course Assessment To simplify the procedure of evaluation and accreditation for learners, we provide an automated assessment system. Upon completion of an online module, you will immediately be given access to a specifically crafted MCQ test. The results will be evaluated instantly, and the score will be displayed for your perusal. For each test, the pass mark will be set to 60%. When all tests have been successfully passed, you will be able to order a certificate endorsed by the Quality Licence Scheme. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Lead Generation and Attraction Marketing Training course is designed to enhance your expertise and boost your CV. Learn key skills and gain a certificate of achievement to prove your newly-acquired knowledge. Requirements This Lead Generation and Attraction Marketing Training course is open to all, with no formal entry requirements. Career path Upon successful completion of the Lead Generation and Attraction Marketing Training Course, learners will be equipped with many indispensable skills and have the opportunity to grab.

Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation. Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market. Learning Outcomes: Apply the pre-suppositional sales process to identify the prospect's worldviews. Manage emotions using the SMART process to overcome obstacles in sales. Utilise various prospecting techniques such as networking, phone, and online to generate leads. Read body language and understand personality types to establish connections with prospects. Master negotiation techniques to handle objections and close sales effectively. Sell season tickets using persuasive language and build long-term customer relationships. Course Curriculum: Introduction To The Sales And Negotiation Skills Masterclass Prepare The Train Driver - Self Development For The Sales Consultant Pre-suppositional Sales - Pre-Suppositions And Worldviews The SMART Process - Learn How To Manage Emotions The Coaches - Getting Ready For Passengers The Train Route - Planning Your Sales Route Selling Tickets - Understanding How Prospecting Works Prospecting By Networking Prospecting By Phone Online Prospecting Making Friends - Friendliness And Personality Types Body Language - How To Read Your Prospect Listening Station - Questioning And Listening Negotiation Station - How To Negotiate Successfully Objection Handling - How To Handle Objections To The Sale Closing The Sale Selling Season Tickets How is the course assessed? Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%. Exam & Retakes: It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable. Certification Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Sales Consultant: £25,000 - £60,000 per year Account Manager: £25,000 - £50,000 per year Business Development Manager: £25,000 - £60,000 per year Sales Manager: £30,000 - £80,000 per year Customer Success Manager: £25,000 - £45,000 per year Sales Executive: £20,000 - £40,000 per year Certificates Certificate of completion Digital certificate - £9 You can apply for a CPD Accredited PDF Certificate at the cost of £9. Certificate of completion Hard copy certificate - £15 Hard copy can be sent to you via post at the expense of £15.

The demand for Customer Retention Specialists is on the rise, driven by the need to improve customer loyalty and reduce churn. Recent statistics indicate a 20% increase in job postings for Customer Retention Specialists in the past year. These professionals can expect to earn an average salary ranging from £25,000 to £35,000 per year, with the potential for higher earnings based on experience and industry. Their role in preserving valuable customer relationships makes them valuable assets to businesses seeking long-term success. Are you looking to enhance your Customer Service skills? If yes, then you have come to the right place. Our comprehensive course on Customer Service will assist you in producing the best possible outcome by mastering the Customer Service skills. The Customer Service course is for those who want to be successful. In the Customer Service course, you will learn the essential knowledge needed to become well versed in Customer Service. Our Customer Service course starts with the basics of Customer Service and gradually progresses towards advanced topics. Therefore, each lesson of this Customer Service course is intuitive and easy to understand. Why would you choose the Customer Service course from Compliance Central: Lifetime access to Customer Service course materials Full tutor support is available from Monday to Friday with the Customer Service course Learn Customer Service skills at your own pace from the comfort of your home Gain a complete understanding of Customer Service course Accessible, informative Customer Service learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Customer Service Study Customer Service in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Customer Service Course Customer Service: Customer Retention Specialist Training Curriculum Breakdown of the Customer Service Course Transform your career with the Customer Retention Specialist Bundle! Perfect your skills and stand out in the employment market with our comprehensive training program. Impress potential employers and add valuable expertise to your resume. Don't wait-enrol in the Customer Retention Specialist Bundle now and take the first step towards a successful and fulfilling career! Course Outline: WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Customer Service course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Service. It is also great for professionals who are already working in Customer Service and want to get promoted at work. Requirements To enrol in this Customer Service course, all you need is a basic understanding of the English Language and an internet connection. Career path Customer Service Representative: £18,000 to £25,000 per year Call Center Supervisor: £22,000 to £30,000 per year Customer Success Manager: £30,000 to £45,000 per year Customer Experience Specialist: £25,000 to £35,000 per year Client Relations Manager: £35,000 to £50,000 per year Customer Service Team Leader: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hardcopy Certificate Hard copy certificate - £10.79 CPD Accredited Hardcopy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Retail Management: Retail Management Course Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management Course! This advanced Retail Management: Retail Management Course is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management: Retail Management Course. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management Course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course Main Course: Retail Management Course Courses are Included in this Retail Management: Retail Management Course: Course 01: Level 4 Time Management Course Course 02: Level 4 Logistics Management [ Note: Free PDF certificate will provide as soon as completing the Retail Management: Retail Management Course] Retail Management: Retail Management Course Online Industry Experts Designed this Retail Management: Retail Management Course into 10 detailed modules. Course Curriculum of Level 5 Retail Management Course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing Assessment Method of Retail Management Course After completing each module of the Retail Management: Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management Course After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Retail Management Course Online Students who intend to enrol in this Retail Management: Retail Management Course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven. Retail Management: Basic computer knowledge. Retail Management: A minimum of 16 years of age is required. Career path Retail Management: Retail Management Course Online After completing the Retail Management Course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Promotions Coordinator Certificates Certificate of completion Digital certificate - Included

Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management (for Manager) course! This advanced Retail Management (for Manager) is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management (for Manager) course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Learning Outcomes After completing this Retail Management (for Manager) course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Why Choose Retail Management (for Manager) Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Others Benefits of this Retail Management (for Manager) Course Free 1 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Retail Management (for Manager) course] Course Curriculum of Level 5 Retail Management Course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing >> ------------------ << Assessment Method After completing each module of the Retail Management (for Manager) Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Retail Management (for Manager) Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Learners can take this Retail Management (for Manager) course even if they have no prior knowledge of Retail and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the course. There are no admissions deadlines, and you can start this course at any time. Requirements There are no specific requirements for this Retail Management (for Manager) course because it does not require any advanced knowledge or skills. Career path After completing the Retail Management (for Manager) course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Promotions Coordinator Retail Management Trainer Team Leader Certificates Certificate of completion Digital certificate - Included

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99

Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management course! This advanced Retail Management is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management. In Retail Management, achieving customer satisfaction is essential. Enrol in our Retail Management course to advance your Retail Management talent and some highly relevant Retail Management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course [ Note: Free PDF certificate as soon as completing the course ] Learning Outcomes After completing this Retail Management course, the learner will be able to: Understand the fundamentals of Retail Management. Build and sustain relationships in retailing. Understand the strategic planning in retailing. Gain a thorough understanding of retail challenges and theories. Understand retail consumers. Explain retail segmentation and strategies. Understand the importance of location in a retail business. Understand merchandise management. Understand the buying decision process and customer satisfaction. Understand retail business operations. Understand category management. Understand retail marketing mix. Understand retail pricing for Retail Management. Explain retail supply chain and promotional strategies. Understand emerging trends in retail. Understand the impact of information technology in retailing. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the course. Module 1: A Quick Overview of Retail Management 20:26 1: A Quick Overview of Retail Management Preview 20:26 Module 2: Building and Sustaining Relationships in Retailing 39:09 2: Building and Sustaining Relationships in Retailing 39:09 Module 3: Strategic Planning in Retailing 39:11 3: Strategic Planning in Retailing 39:11 Module 4: Retail Challenges and Theories 07:18 4: Retail Challenges and Theories 07:18 Module 5: Understanding Retail Consumer 13:32 5: Understanding Retail Consumer 13:32 Module 6: Exploring Retail Segmentation and Strategies 07:27 6: Exploring Retail Segmentation and Strategies 07:27 Module 7: Retail Business Location 09:47 7: Retail Business Location 09:47 Module 8: Merchandise Management 09:43 8: Merchandise Management 09:43 Module 9: Buying Decision Process and Customer Satisfaction 11:06 9: Buying Decision Process and Customer Satisfaction Preview 11:06 Module 10: Retail Business Operations 32:54 10: Retail Business Operations 32:54 Module 11: Category Management 21:06 11: Category Management 21:06 Module 12: Retail Marketing Mix 10:01 12: Retail Marketing Mix 10:01 Module 13: Retail Pricing 09:45 13: Retail Pricing 09:45 Module 14: Retail Supply Chain and Promotional Strategies 06:58 14: Retail Supply Chain and Promotional Strategies 06:58 Module 15: Emerging Trends in Retail 03:52 15: Emerging Trends in Retail 03:52 Module 16: Impact of the Information Technology in Retailing 23:24 16: Impact of the Information Technology in Retailing 23:24 Who is this course for? Learners can take this training course even if they have no prior knowledge of Retail Management and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management. There are no admissions deadlines, and you can start this course at any time. Requirements Students who intend to enrol in this Retail Management: Retail Management course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven Retail Management: Basic computer knowledge Retail Management: A minimum of 16 years of age is required Certificates Reed courses certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed

Do you want to work in salon management? Have you ever wanted to own your own beauty salon? There has never been a better time to explore this dynamic sector as demand for quality Salon Management services grows globally! Beauty therapists devote their lives to improving the appearances and quality of life of their clients. Men and women of all ages are increasingly seeking the services of talented beauty therapists as affordability and accessibility continue to grow. Whether you want to work in an established beauty salon or start your own major beauty brand, this Salon Management Course could change your career prospects for life! This Salon Management Course is designed to provide learners a thorough understanding of salon management. The course begins with the fundamentals of salon management and progresses to the various workplace measures that must be implemented. The course also includes Marketing, Advertising and Promotion. Learning Outcomes After completing this course, learner will be able to: Gain a solid understanding of salon management Understand the basic steps of salon management Understand the principles of health and safety in the salon Know how to maintain health and safety requirements within the salon Know how to attract salon clients Gain in-depth knowledge about marketing, advertising and promotion Understand body language Understand formula for success Know how to promote the business further Know how to built relationships for success in sales Why Choose Salon Management Online Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. ***Others Benefits of this Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Salon Management Online Course] The detailed course curriculum of- *** Salon Management Online Course *** Module 1: An Overview of Salon Management Introduction to Salon Management Hiring and Training Employees Selling Services and Products Advertising, Marketing and Promotions Salon Layout and Design Module 2: Fundamental Steps of Salon Management The Manager's Role Providing an Efficient and Friendly Service Maintaining Hygiene and Cleanliness Disposing of Waste Getting the First Impression Right Controlling Stock Making the Most of Your Windows Cancellations and No-Shows Safety of Clients and Staff Module 3: The Principles of Health and Safety in the Salon The Importance of Health and Safety The Legal and Regulatory Requirements for Health and Safety The Roles of the Individuals Responsible for Health and Safety Key Health and Safety Documents Module 4: Maintaining Health and Safety Requirements Within the Salon The Importance of Working Safely and Hygienically Within a Salon The Procedure for Risk Assessment Potential Hazards in a Salon Environment Assessing Risk The Types of Accidents and Emergencies That Can Happen in a Salon Environment The Roles of Staff and External Services During an Emergency Ergonomics to Prevent Work-Related Complaints The Importance of Personal Protective Equipment The Importance of Good Personal Presentation Sterilisation and Disinfecting Methods Used in Salons Managing Emergency Situations Module 5: Attracting Salon Clients Ten Steps to Profitable Print Advertising Understanding Customer Behaviour Customer Relations Dealing with Customers and Clients Gaining and Retaining Clients Conducting a Client Survey Module 6: Marketing, Advertising and Promotion Identifying Your Market Marketing Creating Your Market Advertising Promotions SWOT Analysis Module 7: Understanding Body Language Understanding Body Language Deliver a Better Salon Experience for Clients Sloppy Body Language Damages Salon Profit Start Before You Even Greet Your Client Body Language Tips to Impress Salon Clients Module 8: Formula for Success The You Factor Analysing Your Own You Factor Selling and Negotiating What You Need to Run a Successful Salon What Could Cause Disaster All the Do's for a Successful Business All the Don'ts in Your Business Module 9: Promoting the Business Further Public Relations Photography and Photo Sessions Hairdressing Competitions The British Hairdressing Awards Module 10: Building Relationships for Success in Sales Responding to Feelings Reading Cues Demonstration Cues Tips for Becoming a Better Listener Non-Verbal Messages Assessment Method After completing each module of the Salon Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Course is designed for students who are interested in beauty therapy and salon management. Professional men and women working in beauty salons can benefit from this course by increasing their knowledge and skills. Individuals trying to enter the beauty therapy industry can also benefit from this course. Requirements There are no specific requirements for Salon Management Online Course because it does not require any advanced knowledge or skills. Career path After completing the Course, learners can advance to the next level of salon management courses. This Salon Management Course also allows learners to start their own beauty therapy and salon management businesses. Certificates Certificate of completion Digital certificate - Included

The MS Office, Graphics & Freelancing Course brings together three powerful skill sets in one complete learning experience. From mastering Microsoft Excel, Word, PowerPoint, and Access to creating visually stunning designs in Adobe Photoshop, Illustrator, and InDesign, this course is designed to give learners the tools to work smarter, present ideas with impact, and produce professional-quality content. It also extends into essential freelancing knowledge, covering areas such as brand management, social media marketing, customer relations, and effective business strategies to help learners navigate and grow in the online marketplace. Whether refining document formatting, designing brand visuals, or managing freelance projects, this programme blends creativity with technical expertise. The course structure is carefully planned to guide learners through each stage, building confidence in office software, design principles, and independent business management. By the end, participants will have developed the ability to produce professional documents, craft compelling visuals, and manage their own freelance services effectively—making them more versatile and competitive in today’s digital-first environment. Key Features CPD Approved Instructor-Led Training 3 Free PDF Certificate Lifetime Access Learning Outcomes The "MS Office, Graphics & Freelancing" online course will provide learners with the following learning outcomes: MS Office proficiency: By the end of the course, learners will be able to create, edit, and format professional-quality documents in Word, Excel, and PowerPoint. Graphics design skills: Learners will be able to create visually appealing graphics and images using Adobe Photoshop and Illustrator. Freelancing skills: Learners will gain an understanding of how to establish and grow a successful freelance business, including how to find clients, negotiate contracts, and manage finances. Technical knowledge: Learners will develop a deep understanding of the technical aspects of software and tools used in MS Office, graphics design, and freelancing. Career readiness: The course will provide learners with the skills and knowledge necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing. By completing this course, learners will have a comprehensive understanding of the essential tools and techniques used in these fields and be well-prepared to pursue a career or further study in MS Office, graphics design, and freelancing. The detailed curriculum outline Course 01: Microsoft Office Microsoft Excel 2019 Microsoft Excel 2019 New Features Getting Started with Microsoft Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Microsoft Word 2019 Microsoft Word 2019 New Features Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Microsoft PowerPoint 2019 Microsoft PowerPoint 2019 New Features PowerPoint Interface Presentation Basics Formatting Inserting Options Working with Objects Table Charts Review and Presentation Microsoft Access 2019 Microsoft Access 2019 New Features Introduction to Access Modify Data Working with Queries Access Forms Working with Reports Course 02: Diploma in Graphic Design Basics of Graphic Design Foundation in Design Adobe Photoshop Basics Designers go to Software Blend Modes & Filters Creating Logos with Illustrator Logo Design Basics Adobe in Design and Print Work Introduction Course 03: Freelancers Module 01: Brand Management Module 02: Time Management Module 03: Entrepreneurship & Financial Independence Module 04: Emotional Intelligence Module 05: Social Media Marketing Module 06: Sales & Negotiations Module 07: Business Formation & Management Module 08: Principles of Marketing Module 09: Principles of Accounting Module 10: Customer Service Relations Module 11: Critical Creative Thinking Module 12: Problem Design Solving Certificate After completing this course, you will get 3 Free PDF certificates. Accreditation Our courses are CPD Quality Standards Accredited that ascertain the quality of the courses. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The "MS Office, Graphics & Freelancing" online course is designed for individuals who are interested in expanding their knowledge and skills in the fields of MS Office, graphics design, and freelancing. It is suitable for: Beginners who are looking to build a foundation in these fields and gain a comprehensive understanding of the essential tools and techniques used. Career changers who are looking to transition into a new field related to MS Office, graphics design, or freelancing. Working professionals who want to upgrade their skills and stay up-to-date with the latest tools and techniques used in these fields. Freelancers or entrepreneurs who want to expand their offerings and increase their earning potential by incorporating MS Office, graphics design, and freelancing skills into their business. The course is accessible to individuals with different levels of experience and skill and provides learners with the knowledge and skills necessary to succeed in a variety of careers related to MS Office, graphics design, and freelancing. Requirements No formal qualification is required Career path MS Office Specialist: According to Payscale, the average salary for an MS Office Specialist in the UK is around £20,000 to £30,000 per year. Graphics Designer: The average salary for a Graphics Designer in the UK is around £20,000 to £40,000 per year, according to Glassdoor. Freelancer: Freelance MS Office and Graphics Designers can typically earn anywhere from £20 to £50 per hour. Certificates Certificate of completion Digital certificate - Included 3 Free PDF Certificate included