Booking options
£12
£12
On-Demand course
13 hours
All levels
Welcome to the Sales and Negotiation Skills Masterclass, where we equip you with the necessary skills to drive your sales career to greater heights. This course is designed to give you the tools and techniques to excel in sales and negotiation.
Our course will guide you through the pre-suppositional sales process, SMART management of emotions, and prospecting by networking, phone, and online. You will also learn the art of objection handling, closing the sale, and selling season tickets. With a focus on personality types and body language, we teach you how to read your prospects and negotiate successfully. Join us and become a skilled sales consultant in demand in today's competitive market.
Learning Outcomes:
Apply the pre-suppositional sales process to identify the prospect's worldviews.
Manage emotions using the SMART process to overcome obstacles in sales.
Utilise various prospecting techniques such as networking, phone, and online to generate leads.
Read body language and understand personality types to establish connections with prospects.
Master negotiation techniques to handle objections and close sales effectively.
Sell season tickets using persuasive language and build long-term customer relationships.
Course Curriculum:
Introduction To The Sales And Negotiation Skills Masterclass
Prepare The Train Driver - Self Development For The Sales Consultant
Pre-suppositional Sales - Pre-Suppositions And Worldviews
The SMART Process - Learn How To Manage Emotions
The Coaches - Getting Ready For Passengers
The Train Route - Planning Your Sales Route
Selling Tickets - Understanding How Prospecting Works
Prospecting By Networking
Prospecting By Phone
Online Prospecting
Making Friends - Friendliness And Personality Types
Body Language - How To Read Your Prospect
Listening Station - Questioning And Listening
Negotiation Station - How To Negotiate Successfully
Objection Handling - How To Handle Objections To The Sale
Closing The Sale
Selling Season Tickets
How is the course assessed?
Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.
Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.
Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).
20 CPD hours / points Accredited by CPD Quality Standards
The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Sales Consultant: £25,000 - £60,000 per year
Account Manager: £25,000 - £50,000 per year
Business Development Manager: £25,000 - £60,000 per year
Sales Manager: £30,000 - £80,000 per year
Customer Success Manager: £25,000 - £45,000 per year
Sales Executive: £20,000 - £40,000 per year
Certificate of completion
Digital certificate - £9
You can apply for a CPD Accredited PDF Certificate at the cost of £9.
Certificate of completion
Hard copy certificate - £15
Hard copy can be sent to you via post at the expense of £15.
With a team of industry professionals producing and delivering our course content, you can be sure the skills and knowledge you learn apply to your career aspirations in manag...