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Overall Implementation Requisites for ERP Challenges of ERP Implementation in Business Senior and Project Management Critical Factors for Successful ERP Implementation Implementation Steps ERP: Integration and Supply Chain Support Web Services Integration Options Market Information and Sales Orders Benefits of the Marketing Information System Customer Relationship Management Customer Relationship Management Functions Section 03: Enterprise Resource Planning: Internal Priorities ERP: HR Planning and Utilization What is an HRIS? ERP: Electronic Commerce - Accounting System Interface E-Commerce Supply Chain Management Solutions Problems in ERP and E-Commerce Integration Section 04: Operational Indicator, KPI's & Metrics Operational Indicator, KPI's and Metrics What is Metrics? Need for Metrics in Testing and Quality Analysis Metrics Continued What are Quality Metrics? Tips of Selection of Quality Metrics Lead, Spot & Lagged Indicators - Drive, Monitor & Report Indicators Lean Manufacturing and Agility Quantitative vs. Qualitative Indicators and Measurement Scope Section 05: Measurement and Presentation Tools Measurement and Presentation Tools Mechanisms of Success Monitoring, Evaluation and Reporting Balanced Scorecard Perspectives Strategy Mapping Balanced Scorecards vs. Dashboards Metrics Measurements: IT Systems in ERP Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Award in Enterprise Resource Planning (ERP) at QLS Level 2 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. 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