750 Customer Relations courses in Cardiff delivered Online

Looking to get familiar with how property transactions work in the UK? This Conveyancing course bundle is shaped for learners who want to develop a strong foundational knowledge of property law, contracts, and the legalities surrounding residential and commercial transactions. Whether you're aiming to broaden your understanding or looking to explore conveyancing for career awareness, this CPDQS-accredited course package will walk you through each essential topic clearly and professionally. All course materials are available online with zero fuss — no courtrooms, offices or property viewings required. You'll explore the legal structure of land ownership, step-by-step guidance through sales and purchases, and gain insight into documentation, searches, and duties involved in the conveyancing process. With flexible learning and bite-sized modules, it’s all about giving you clear, accessible learning – wherever you are, whenever it suits. Key Features of Conveyancing Bundle CPD Accredited Conveyancing Course Instant PDF certificate Fully online, interactive Conveyancingcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Conveyancing Bundle course to excel! To become successful in your profession, you must have a specific set of Conveyancing skills to succeed in today's competitive world. In this in-depth Conveyancingtraining course, you will develop the most in-demand Conveyancing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Conveyancing Curriculum Course 01: Conveyancing Course 02: Property Development Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Property Management Certificate Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Conveyancing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Conveyancing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Conveyancing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Conveyancing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Looking to get into property without wandering through legal jargon and outdated estate agency myths? Our Estate Agent - CPDQS Accredited Bundle Course offers a smartly designed online learning path for anyone aiming to understand the ins and outs of today’s property market. It’s all fully online, neatly organised, and structured for learners who want clarity without the clutter. No fluff, just focused, reliable knowledge – delivered at your pace, wherever you have Wi-Fi. Whether you’re aiming to support property buyers and sellers, or just getting your bearings in the estate agency world, this bundle provides the solid foundation you need to move forward with confidence. The course covers key essentials from property laws to negotiation tactics – all explained in clear terms. It's not about being flashy; it’s about getting it right. If you’re ready to build knowledge that actually sticks, this is where you start. Key Features of Estate Agent Bundle CPD Accredited Estate Agent Course Instant PDF certificate Fully online, interactive Estate Agentcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Estate Agent Bundle course to excel! To become successful in your profession, you must have a specific set of Estate Agent skills to succeed in today's competitive world. In this in-depth Estate Agenttraining course, you will develop the most in-demand Estate Agent skills to kickstart your career, as well as upgrade your existing knowledge & skills. Estate Agent Curriculum Course 01: Estate Agents Course 02: Property Management Certificate Course 03: Property Development Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Estate Agent bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Estate Agent course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Estate Agent basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Estate Agent Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Sales Management & Marketing Course is designed for those aiming to master the commercial heartbeat of any successful business. Covering a diverse range of subjects—from retail sales and telesales to digital marketing and brand management—this bundle explores every facet of selling and marketing with strategic depth. Whether you're dealing with customers in person, over the phone, or online, this course equips learners with the frameworks, language, and customer psychology required to excel in today’s highly competitive landscape. Through topics like CRM, customer service, SEO, content management, budgeting, and even commercial law, the course brings together the core disciplines that influence purchasing decisions and business profitability. Whether you’re managing a sales team, building a brand, or navigating the dynamics of eCommerce, this training supports smarter decisions and sharper communication. Tailored for both aspiring professionals and those seeking to refresh their knowledge, it’s a solid step towards elevating your commercial acumen with focused, engaging learning. Key Features of Sales Management & Marketing Bundle CPD Accredited Sales Management & Marketing Course InstantPDF certificate Fully online, interactive Sales Management & Marketing course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Sales Management & Marketing Bundle course to excel! To become successful in your profession, you must have a specific set of Sales Management & Marketing skills to succeed in today's competitive world. In this in-depth Sales Management & Marketing training course, you will develop the most in-demand Sales Management & Marketing skills to kickstart your career, as well as upgrade your existing knowledge & skills. Sales Management & Marketing Curriculum Course 01: Sales Management Course 02: Retail Sales Assistant and Personal Shopper Course 03: Residential Property Sales Course 04: Telesales Executive Training Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: AML, KYC & CDD Course 08: Customer Service Level 2 Course 09: Marketing Management Course 10: ECommerce Course 11: Content Management Course 12: Digital Marketing Course 13: The Secrets of Body Language Course 14: Public Relations Course 15: SEO - Search Engine Optimisation for Business Course 16: Product Management: Brand Management Course 17: Budget & Forecast Course 18: Purchase Ledger Course 19: Commercial Law 2021 Course 20: Investment Accreditation This Sales Management & Marketing bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Sales Management & Marketing course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Sales Management & Marketing basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Sales Management & Marketing Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Mastering customer service is essential in today’s competitive business landscape, and this CPDQS Accredited Bundle Course offers an exceptional pathway to deepen your expertise. This carefully designed programme covers a wide spectrum of topics, from fundamental customer service principles to advanced skills like sales psychology, cross-cultural awareness, and corporate risk management. Each course is crafted to sharpen your ability to engage customers effectively, manage relationships, and navigate complex challenges with confidence and professionalism. Ideal for individuals and organisations aiming to refine their customer interaction capabilities, this bundle provides valuable insights into communication strategies, equality and diversity considerations, and essential organisational skills. With focused modules on areas such as financial crime prevention, stakeholder management, and digital product management, learners will gain a rounded understanding that supports both customer satisfaction and business growth. Whether you’re enhancing your career or seeking to improve your team’s performance, this flexible online course package is tailored to meet today’s dynamic customer service demands Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Service Training 20-in-1 Bundle: Learn the Skills You Need to Deliver Exceptional Customer Service. The Customer Service Training Bundle is the most comprehensive and up-to-date training available for anyone who wants to learn the skills they need to deliver exceptional customer service. This bundle includes 20 courses that cover all aspects of customer service, from the basics of communication and problem-solving to advanced topics like cross-cultural awareness and customer psychology. Learning Outcomes By the end of this bundle, you will be able to: Understand the importance of customer service and how it can impact your business Develop the skills you need to communicate effectively with customers Resolve customer complaints in a professional and timely manner Build relationships with customers and create a positive customer experience Apply cross-cultural awareness to your customer service interactions Understand the psychology of customers and use this knowledge to improve your customer service Master the essential skills for providing excellent customer service, including active listening, empathy, and problem-solving Key Features: 20 Courses Bundle, Accredited by CPD Top-notch video lessons Instant FREE e-certificate Entirely online, interactive course with audio voiceover Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases So, enrol now in this Course and make your every penny worth it! The Customer Service Training Bundle is perfect for anyone who wants to improve their customer service skills. Whether you are a customer service representative, a manager, or simply someone who wants to learn how to better interact with customers, this bundle has something for you. The courses in this bundle are taught by experienced professionals who have years of experience in the customer service industry. They will teach you the latest techniques and best practices for delivering exceptional. In addition to the courses, you will also have access to a variety of resources, including reading materials, quizzes, and case studies. These resources will help you to reinforce your learning and put your new skills into practice. Courses included in this Customer Service Training are: Course 01: Customer Service Training Course 02: CRM - Customer Relationship Management Course 03: Patient Customer Service Course 04: Phone-Based Customer Service Course 05: Receptionist Course 06: Customer Due Diligence (CDD) Course 07: Sales: Psychology of Customers Course 08: Retail Customer Service - Level 3 Course 09: Cross-Cultural Awareness Training Course 10: Know Your Customer (KYC) Course 11: Effective Communication Strategies Course 12: Self Esteem and Assertiveness Skills Course Course 13: Leadership & Management: Interpersonal Skills Course 14: Public Speaking Course 15: Body Language Masterclass Course 16: Public Relations Course 17: Email Writing Course 18: Behaviour Management Course 19: Decision Making and Critical Thinking Course 20: Time Management Benefits of taking this course: There are many benefits to taking the Customer Service Training Bundle. These include: Improved customer satisfaction Increased sales Reduced costs Improved employee morale A positive reputation for your business The Training Bundle is the best way to learn the skills you need to deliver exceptional customer service. With this bundle, you will have the knowledge and skills you need to improve your customer service, boost your business, and create a positive customer experience. Sign up for the Course today and start improving your skills! Accreditation This courses are fully CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you successfully complete your course, you will immediately be sent digital certificates for the bundle courses. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Training Bundle is perfect for anyone who wants to improve their customer service skills. This includes: Customer service representatives Managers Salespeople Anyone who interacts with customers Requirements There are no formal requirements for this bundle course to be enrolled. Career path This Course will help you uplift your career or guide you to a new one, including: Customer service agent Customer success manager Front desk officer Receptionist Salesman Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Property development isn’t just about buildings – it’s about strategy, timing, legislation, and understanding market movements. This CPDQS-accredited bundle is designed for those with an interest in property, whether from a business, investment, legal, or managerial perspective. With modules covering everything from property management and residential sales to tax accounting and stakeholder engagement, the bundle offers wide-ranging insights to help learners build a strong foundation in the property sector. Whether you're aiming to expand your knowledge of land law, develop skills in sales negotiation, or navigate the regulatory landscape of AML, CDM, or conveyancing – this multi-course programme equips learners with valuable theoretical understanding across each area. You’ll also explore property marketing, CRM, cost estimation, insurance, and more, all brought together in one structured bundle. Designed for convenience and flexibility, it’s ideal for those keen to deepen their understanding of property development without the need for fixed schedules or physical attendance. Key Features of Property Development Bundle CPD Accredited Property Development Course Instant PDF certificate Fully online, interactive Property Developmentcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Property Development skills to succeed in today's competitive world. In this in-depth Property Developmenttraining course, you will develop the most in-demand Property Development skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Development Curriculum Course 01: Property Development Course 02: Property Management Certificate Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Property Development bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Development course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Development basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Development Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

The Property Management - CPDQS Accredited Bundle Course offers a detailed and insightful look into the dynamic world of property management. Covering a range of topics, this course equips learners with the essential knowledge needed to effectively manage properties, handle tenant relations, and navigate the complexities of legal and financial aspects in property management. With the growing demand for skilled property managers in the UK, this course provides an excellent foundation for those looking to understand the key responsibilities of managing properties, from maintenance coordination to lease agreements. This fully accredited course is designed to suit individuals who aspire to build a solid understanding of property management, whether they are looking to start in the field or enhance their existing knowledge. The flexible online format makes it easy to fit learning around your lifestyle. Throughout the course, you will explore essential concepts like property law, budgeting, and communication techniques, ensuring you are well-prepared for the opportunities this sector offers. Whether managing residential or commercial properties, this course will help you develop the expertise needed to navigate the field effectively. Key Features of Property Management Bundle CPD Accredited Property Management Course Instant PDF certificate Fully online, interactive Property Managementcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Property Management Bundle course to excel! To become successful in your profession, you must have a specific set of Property Management skills to succeed in today's competitive world. In this in-depth Property Managementtraining course, you will develop the most in-demand Property Management skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Management Curriculum Course 01: Property Management Certificate Course 02: Property Development Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Property Management bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Management basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Management Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points)to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Service Helpdesk & Technical Support at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Service Helpdesk & Technical Support at QLS Level 5 course. Due to Service Helpdesk & Technical Support at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Service Helpdesk & Technical Support at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Service Helpdesk & Technical Support at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Service Helpdesk & Technical Support at QLS Level 5 course. This Service Helpdesk & Technical Support at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support at QLS Level 5 course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Service Helpdesk & Technical Support at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Service Helpdesk & Technical Support at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Service Helpdesk & Technical Support at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Human Resources isn’t just about hiring and firing—it’s the quiet engine behind every strong organisation. From staff wellbeing to recruitment, policy to workplace culture, HR shapes how a company functions from the inside out. This Human Resources Management (HR) Career Track Diploma Course offers sharp insight into what really goes on behind office doors. With content that’s clear, engaging and built for today’s HR landscape, this course is perfect for those who want to get to grips with everything from payroll to performance reviews—without the waffle. Expect cleverly structured content that teaches you how HR supports strategy, handles change, and keeps everything from recruitment to retention ticking smoothly. Whether you’re looking to step into HR or you already handle HR responsibilities alongside other roles, this course covers the essentials with smart detail and clear explanation. No fluff, no fuss—just what you need to understand modern HR from the inside. Key Features CPD-Accredited Human Resources Management course Instant Human Resources Management e-certificate Fully online, interactive Human Resources Management course with audio voice over Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Human Resources Management course to excel! Amp up your skills to maintain a healthy workplace culture and environment. This Human Resources Management - Training will help you unlock the power of human resources management to navigate the challenges of the modern workplace and drive business success. The Human Resources Management - Training will give you valuable insights into the responsibilities of the HR department. The Human Resources Management course covers various topics, including employee recruitment and selection, training and development, performance appraisal, employee relations, workplace safety etc. Additionally, This Human Resources Management course will give you a secure understanding of HR fundamentals, showing you how to manage the employee lifecycle effectively. This Human Resources Management bundle includes the following courses: Course 01: HR (Human Resource) Course 02: People Management Skills For Supervisors Course 03: UK Employment Law Course 04: Pension Course 05: Leadership and Management Diploma Course 06: GDPR Training Course Course 07: Strategic Planning and Analysis for Marketing Course 08: Personal Development Skills Course 09: Recruitment and Termination Course 10: Effective Organisational Reporting Course 11: Cross-Cultural Awareness Training Course 12: Diversity and Equality in Workplace Level 3 Course 13: CRM - Customer Relationship Management Course 14: Anti-Money Laundering (AML) - Level 3 Course 15: Workplace Confidentiality Course 16: Workplace Productivity Course 17: Microsoft Office Course 18: Budget & Forecast Course 19: Decision Making and Critical Thinking Course 20: Project Management Course 21: Online Meeting and Virtual Conference Course 22: Procurement and Supply Chain Management Course 23: Life Coaching Learning Outcomes Gain an excellent understanding of the human resources management principles Learn the leadership and management skills necessary for effective team management Improve expertise in recruitment strategies and termination procedures Learn how to motivate and counsel employees with Herzberg's two-factor model Certification Once you've successfully completed the Human Resources Management Training, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD Accreditation All of our courses, including this Human Resources Management Training are fully accredited. CPD 125 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Human Resources Management Course bundle is understanding the intricacies of human resource management to drive positive change and shape the success of an organisation. Requirements Learners do not require any prior qualifications to enrol in this Human Resources Management - Training. Career path This Human Resources Management - Training bundle will lead you to many different career opportunities, here are few prospects: HR manager Recruitment Specialist Training and Development Coordinator Employee Relations Consultant HR Business Partner Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

This highly practical course is unusual because it considers emotional intelligence as a fundamental part of selling. The course doesn't cover prospecting and ways to get a sales appointment, these require the use of emotional intelligence in other ways! The course covers the way that you engage with customers before, during and after a sales meeting through the application of emotional intelligence to make authentic decisions and build quality relationships. The course provides a step-by-step approach to applying emotional intelligence principles to your sales process focusing on working with the emotions of your customer and how these influence their social interactions.