700 Customer Relations courses in Cardiff delivered On Demand

Are you looking to enhance your employees' abilities and skills in Asbestos Awareness and Removal? If yes, then you have come to the right place. Our comprehensive Asbestos Awareness and Removal course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Asbestos Awareness and Removal skills. Whether your employees are new to Asbestos Awareness and Removal or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Asbestos Awareness and Removal course allows employees to learn at their own pace. Ongoing Support: Dedicated Asbestos Awareness and Removal experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Asbestos Awareness and Removal progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Asbestos Awareness and Removal training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Module 01: Asbestos Explained Module 02: Asbestos Identified Module 03: Asbestos and the Law Module 04: Risk Factors of Asbestos Module 05: Surveys and Risk Assessment Module 06: Asbestos Awareness & Safety Module 07: Asbestos Containing Waste (ACW) Disposal Module 08: Accidental Disturbance of ACMs and Dealing with Emergencies Our Asbestos Awareness and Removal course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Asbestos Awareness and Removal course is ideal for new professionals looking to thrive in the Asbestos Awareness and Removal field. Requirements Enrolling in this Asbestos Awareness and Removal course only requires a basic understanding of the English language and an internet connection. Career path Completing the Asbestos Awareness and Removal course will enhance your employees' knowledge and confidence. Asbestos Removal Operative: £20,000 to £35,000 per year Asbestos Surveyor: £22,000 to £40,000 per year Asbestos Analyst/Laboratory Technician: £25,000 to £45,000 per year Asbestos Project Manager: £30,000 to £55,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in COSHH? If yes, then you have come to the right place. Our comprehensive COSHH course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential COSHH skills. Whether your employees are new to COSHH or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. In the COSHH course, you will get: Course 01: COSHH Training Course 02: Level 2 Health and Safety in the Workplace Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online COSHH course allows employees to learn at their own pace. Ongoing Support: Dedicated COSHH experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee COSHH progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' COSHH training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01 :- COSHH Training Module 01: COSHH Explained Module 02: COSHH Regulations Module 03: Health Problems Related to Hazardous Substances Module 04: Identifying Hazardous Substances Module 05: COSHH Risk Assessments Module 06: Control Measures and Monitoring Module 07: Implementing Control Measures Course 02:- Level 2 Health and Safety in the Workplace Health and Safety at Work and the Laws Managing for Health and Safety Risk Assessment and Common Risks Workplace Health, Safety and Welfare Accidents and Ill Health at Work Electrical, Fire and Gas Safety Safety in Different Work Settings Work Equipment Hazards and Risk Control Other Health and Safety Hazards at Work Our COSHH course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The COSHH course is ideal for new professionals looking to thrive in the COSHH field. Requirements Enrolling in this COSHH course only requires a basic understanding of the English language and an internet connection. Career path Completing the COSHH course will enhance your employees' knowledge and confidence. Health and Safety Officer: £25,000 to £40,000 per year Environmental Health Officer: £30,000 to £45,000 per year Laboratory Technician: £20,000 to £30,000 per year Occupational Health Specialist: £30,000 to £50,000 per year Safety Compliance Manager: £35,000 to £55,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in Business Analysis and Management? If yes, then you have come to the right place. Our comprehensive Business Analysis and Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Business Analysis and Management skills. Whether your employees are new to Business Analysis and Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Business Analysis and Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Business Analysis and Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Business Analysis and Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Business Analysis and Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Business Analysis and Management Training Course: Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Stakeholder Analysis and Management Module 09: Process Improvement with Gap Analysis Module 10: Documenting and Managing Requirements Module 11: Career Prospect as a Business Analyst in the UK Our Business Analysis and Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Analysis and Management course is ideal for new professionals looking to thrive in the Business Analysis and Management field. Requirements Enrolling in this Business Analysis and Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Business Analysis and Management course will enhance your employees' knowledge and confidence. Business Analyst: £35,000 to £60,000 per year Management Consultant: £40,000 to £70,000 per year Project Manager: £35,000 to £65,000 per year Operations Manager: £40,000 to £70,000 per year Business Development Manager: £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in Construction, Design and Management? If yes, then you have come to the right place. Our comprehensive Construction, Design and Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Construction, Design and Management skills. Whether your employees are new to Construction, Design and Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. This CDM Bundle Includes Course 01: CDM Regulations Course 02: CDM: Construction Phase Plan Course 03: CDM Health and Safety Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Construction, Design and Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Construction, Design and Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Construction, Design and Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Construction, Design and Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of CDM- Construction, Design and Management Course : Course 01: CDM Regulations Module 01: Introduction to Construction, Design and Management (CDM) Regulations Module 02: Regulations and Legislation Course 02: CDM: Construction Phase Plan Module 01: Key Roles and Responsibilities of Duty Holders Module 02: Construction Phase Plan (CPP) Module 03: Case Study Course 03: CDM Health and Safety Module 01: Health and Safety File, and CDM Tools Module 02: Safety Requirements and Procedures Our Construction, Design and Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Construction, Design and Management course is ideal for new professionals looking to thrive in the Construction, Design and Management field. Requirements Enrolling in this Construction, Design and Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Construction, Design and Management course will enhance your employees' knowledge and confidence. CDM Coordinator: £30,000 to £45,000 per year Health and Safety Manager (Construction): £35,000 to £50,000 per year Construction Project Manager: £40,000 to £60,000 per year Design Manager (Construction): £35,000 to £55,000 per year Site Engineer: £28,000 to £40,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 3 CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in Close Protection, Security Guard, and Security Management? If yes, then you have come to the right place. Our comprehensive course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Close Protection, Security Guard, and Security Management skills. Whether your employees are new to Close Protection, Security Guard, and Security Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01: Close Protection Course 02: Security Management Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Close Protection, Security Guard, and Security Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Close Protection, Security Guard, and Security Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Close Protection, Security Guard, and Security Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Curriculum Breakdown Of Close Protection, Security Guard, and Security Management Course: Course 01: Close Protection Module 01: Introduction to Close Protection Module 02: The Close Protection Team Module 03: The Planning Module 04: Threat Assessment Module 05: Vehicle Drills: Embus and Debus Module 06: Route Selection and Reconnaissance Module 07: Legislation Regarding Close Protection Course 02: Security Management Module 01: Introduction to Security Management Module 02: Organisational Security Management Module 03: Security Risk Analysis and Risk Reduction Module 04: Physical and Information Security Protection Module 05: Business Resilience and Crisis Management Module 06: Cyber Security and Fraud Prevention Module 07: Security Investigations and Threat Awareness Module 08: Laws and Regulations Our Close Protection, Security Guard, and Security Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Close Protection, Security Guard, and Security Management course is ideal for new professionals looking to thrive in the Close Protection, Security Guard, and Security Management field. Requirements Enrolling in this course only requires a basic understanding of the English language and an internet connection. Career path Completing the course will enhance your employees' knowledge and confidence. Close Protection Officer: £30,000 to £60,000 per year Security Consultant: £25,000 to £50,000 per year Security Manager: £35,000 to £65,000 per year Security Operations Manager: £40,000 to £70,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

Are you looking to enhance your employees' abilities and skills in Retail Management? If yes, then you have come to the right place. Our comprehensive Retail Management course at Compliance Central is designed to help your team produce the best possible outcomes by mastering the essential Retail Management skills. Whether your employees are new to Retail Management or already working in the field, this course will provide them with the necessary knowledge and skillsets to excel. Get 2 CPD Accredited Courses: Course 01:- Retail Management Diploma Course 02:- Visual Merchandiser Why Employee Training Matters: Boost Productivity: Well-trained employees work more efficiently, driving productivity in all areas. Increase Employee Morale: Invest in your employees' growth, leading to a positive work environment and higher retention rates. Stay Ahead of Competitors: Equip your workforce with the latest skills and knowledge to outshine the competition. Ensure Compliance and Safety: Specialised training keeps your business compliant and your workplace safe. Improve Customer Satisfaction: Well-trained staff deliver exceptional service, building loyal customer relationships. Why Choose Us? Expert-Developed Training: Industry professionals have developed valuable insights and helpful learning. Flexible Learning: Online Retail Management course allows employees to learn at their own pace. Ongoing Support: Dedicated Retail Management experts are available to guide your employees throughout the training process. Certificates of Achievement: Recognise your employees' commitment with CPD Certified certificates. Employer Dashboard: Easily track employee Retail Management progress in our user-friendly dashboard. Empower Your Workforce Today! Invest in your company's future success. Join us to start your employees' Retail Management training and watch your business thrive. Compliance Central - Empowering Businesses Through Knowledge Empower Your Business with Comprehensive Employee Training! At Compliance Central, we understand that well-trained employees are the backbone of successful organisations. Elevate your workforce and propel your business forward with our tailored online training programs. Course Curriculum Breakdown: Course 01:- Retail Management Diploma Module 01: Introduction to Retail Management Module 02: Retail Strategy Module 03: Retail Buying and Merchandising Module 04: Retail Pricing Module 05: Supply Chain Management in Retailing Module 06: The Sales Process and Dealing with Customers at the Checkout Module 07: Importance of Consumer Behaviour Module 08: Taking Trends and Targeting Customers Effectively Module 09: The Importance of Communicating with Customers Module 10: Choosing a Retail Location Module 11: Retail Psychology Module 12: Negotiate the Right Deal with Suppliers Module 13: Develop Store Security Procedures Module 14: Management Skills for Leading Your Team Module 15: Selling in Multiple Channels Module 16: Retail Brand Management Module 17: Health & Safety for Retail Stores Module 18: Consumer Rights Act Course 02:- Visual Merchandiser Module 01: Introduction to Visual Merchandising Module 02: Store Layouts Module 03: Exterior Design Module 04: In-Store Design Module 05: Mannequins in Visual Merchandising Module 06: Display Fixtures Module 07: The Role of a Visual Merchandiser Module 08: Challenges of Modern Visual Merchandising Our Retail Management course starts with the fundamentals and gradually progresses to cover advanced topics, making each lesson intuitive and easy to understand. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Retail Management course is ideal for new professionals looking to thrive in the Retail Management field. Requirements Enrolling in this Retail Management course only requires a basic understanding of the English language and an internet connection. Career path Completing the Retail Management course will enhance your employees' knowledge and confidence. Retail Store Manager: £25,000 to £40,000 per year Retail Operations Manager: £30,000 to £50,000 per year Merchandising Manager: £28,000 to £45,000 per year Retail Marketing Manager: £28,000 to £50,000 per year Supply Chain Manager (Retail): £35,000 to £60,000 per year Certificates CPD Accredited Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: £3.99 each Outside of the UK: £9.99 each CPD Accredited PDF Certificate Digital certificate - Included 2 CPD Accredited PDF Certificate

This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.

Description: Customer service is the assistance provided by a business or company to clients who are interested in their products and services. This is very crucial in any business since this will show your customers and potential clients how you will help them to keep their satisfaction even after their purchases have been made. To become an expert in customer service, you need to have skills in communication which this course will provide. Learn both communication and customer service skills in this complete course that will help you provide your customers with the best customer service they could ever ask for. Who is the course for? Business professionals who want to maintain their integrity through customer service People who are interested in learning more about communication and customer service Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Customer Service Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Call Center Agent Concierge Client Relations Associate Customer Service Representative Front Desk Associate/Receptionist Member Service Specialist Patient Care Coordinator. Basics of Customer Service Customer Service and Retention Templates 01:00:00 Customer Service & Retention Checklist 01:00:00 Customer Service Checklist 01:00:00 Providing Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Customer Service Bundle Course 00:30:00 Final Exam Final Exam- Customer Service Bundle Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's competitive business environment, understanding the intricacies of business law is more crucial than ever. With over 70% of UK businesses facing legal issues annually, the need for comprehensive legal knowledge cannot be overstated. Are you ready to gain confidence and protect your business from legal pitfalls? The Business Law Training - CPD Certified bundle equips you with a practical understanding of the legal principles that govern businesses in the UK. Across six in-depth courses, you'll gain essential knowledge in areas like business formation, contracts, employment law, intellectual property, and taxation. Develop the skills to identify legal risks, make informed decisions, and ensure your business operates compliantly. This Business Law Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Business Law Course 02: Business Studies Course 03: Business Lead Generation Course 04: Level 3 Diploma in Business Etiquette Course 05: Ultimate Microsoft Excel For Business Bootcamp Course 06: UK Tax Accounting Whether you're a new entrepreneur, an established business owner, or a professional looking to enhance your career prospects, the Business Law Training - CPD Certified bundle provides a valuable foundation for success. Invest in your future and enrol today! Learning Outcomes of Business Law Training Gain a comprehensive understanding of business law and legal frameworks. Develop expertise in business studies, strategies, and lead generation techniques. Learn professional etiquette and communication skills for effective business relationships. Master advanced Microsoft Excel skills for data analysis and reporting. Understand UK tax accounting principles and compliance requirements. Acquire time management strategies for enhanced productivity and efficiency. With this comprehensive Business Law Training bundle, you can achieve your dreams and train for your ideal career. This Business Law Training bundle covers essential aspects in order to progress in your chosen career. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Business Law Get a free student ID card with Business Law Training program (£10 postal charge will be applicable for international delivery) The Business Law is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Business Law course materials The Business Law comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Business Law Module 1: Introduction Module 2: European Community Law Module 3: The Court System Module 4: Civil and Alternative Dispute Resolution Module 5: Contract & Business Law Module 6: Employment Law Module 7: Agency Act Module 8: Consumer Protection Act Module 9: Act of Tort Module 10: Business Organisations Module 11: Company Act Module 12: Business Property Module 13: Competition Law Course 02: Business Studies Module 01: Introduction To Business Management Module 02: Operations Management Module 03: Introduction To Business Analysis Module 04: Project Management Module 05: Business Process Management Module 06: Planning & Forecasting Operations Module 07: Performance Management Module 08: Management Of Cash And Credit Module 09: Managing Risk And Recovery Module 10: Business Environment Module 11: Human Resource Management Module 12: Customer Service Course 03: Business Lead Generation Introduction To Lead Generation Module 01: Lead Generation Marketing Module 02: What Is Attraction Marketing? Module 03: Strategies For Lead Generation Module 04: Using Customer Relation Management (CRM) For Relationship Building Module 05: Using Social Media For Lead Generation Module 06: Using Pay Per Click (PPC) For Lead Generation Module 07: Conclusion =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD Hard Copy Certificate: £29.99 CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Business professionals Entrepreneurs and managers Legal and compliance officers Accounting and finance professionals Marketing and sales teams Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Business Owner Consultant Manager Legal Assistant Accountant Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)