344 Customer Care courses delivered Online

24 Hour Flash Deal **25-in-1 Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Mega Bundle** Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality package online with Studyhub through our online learning platform. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course provides complete 360-degree training on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality. You'll get not one, not two, not three, but twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses are yours for as long as you want them once you enrol in this course This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle consists the following career oriented courses: Course 01: Hotel Concierge Certification Course 02: Professional Certificate in Front Office Course 03: Receptionist Diploma Course 04: Customer Service Manager Training and Front Desk Certification Course 05: Customer Service Management: Recovering Difficult Customers Course 06: Complete Customer Service and Communication Skills Course 07: Retail Customer Service & Effective Customer Targeting Course 08: Customer Relationship Management Course 09: Complaints Handling for Customer Care: Best Practices Course 10: Phone-Based Customer Service Course 11: Service Helpdesk & Technical Support Course Course 12: Call Centre Training: Excelling in Customer Service and Communication Course 13: Diploma in Customer Service & Handling Complaints Course 14: Know Your Customer (KYC) Course 15: Customer Service Fraud Officer Course 16: Effective Communication Skills Diploma Course 17: Help Desk Training Course 18: Professional Skills for Hotel Management Training Course 19: Hospitality Management Course 20: Professional Crisis Management Certificate Course 21: Marketing Strategies for Business Course 22: Conflict Resolution Course 23: Decision Making and Critical Thinking Online Course Course 24: Hospitality Compliance Management Course Course 25: Customer Service & Environment The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course has been prepared by focusing largely on Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career readiness. It has been designed by our Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Elementary modules, allowing our students to grasp each lesson quickly. The Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality bundle, you really hit the jackpot. Here's what you get: Step by step Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality lessons One to one assistance from Level 2 Certificate in Understanding Excellence in Customer Service for Hospitalityprofessionals if you need it Innovative exams to test your knowledge after the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitalitycourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality certificate and transcript on the next working day Easily learn the Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Those who want to enrol further in NCFE Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Requirements To participate in this Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality course, all you need is - A smart device A secure internet connection And a keen interest in Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality Career path You will be able to kickstart your Understanding Excellence in Customer Service for Hospitality career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 2 Certificate in Understanding Excellence in Customer Service for Hospitality career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Do you love traveling but do not want to waste time traveling to your office or business work? Then the Take Your Business on the Road course is designed for you. The course will help you to run your business smoothly while extending your traveling or while you are moving from one place to another. Starting and running a business requires time, money, patient and more. The course helps you to enjoy your life by not sacrificing your revenue from your business. You will learn how to plan your travel idea and make it real. Then you will know how to incorporate the business option while traveling such as a seminar, book promotion events, info products, research and writing, and more. The course also guides you to explore earning options and communication skills that will enhance your earning while traveling. Shortly, the course is a complete guide for increasing your revenue while you are on vacation. What Will I Learn? You learn how to take your travel idea from pipedream to reality. You discover new earning options and communication principles that keep your revenue up while you travel. You're inspired to make it happen Requirements All you need is yearning for the open road and faraway vistas. Who is the target audience? Business owners, professionals, freelancers, telecommuters and executives who can be untethered from the office. Planning Your Trip Imagine the Possibilities! FREE 00:06:00 Timing 00:10:00 Email and Phone Preparations 00:13:00 Backup for the Home Front 00:10:00 Preparing for Your Trip 00:08:00 Business Options for Your Road Trip Seminars 00:08:00 Client Consultations and Meetings 00:03:00 Book Promotion Events 00:03:00 Research and Writing 00:06:00 Infoproducts 00:04:00 Customer Care for an Existing Business 00:04:00 Tax Matters and Budgeting 00:08:00 Practical Matters for Your Road Trip Accommodations (Part I) 00:10:00 Accommodations (Part II) 00:10:00 Eating, Exercising and Maintaining Health 00:10:00 Car and Driving Tips 00:13:00 Security 00:10:00 Money Management 00:06:00 Gadgets to Look Into 00:07:00 Challenges in China 00:08:00 Coming Home Playing Catch-up and Readjusting 00:03:00 Lessons for the Next Trip 00:07:00 Epiphanies 00:02:00 Course Certification

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Project Management Consultancy course might help you get there! Expand your expertise with high-quality training - study the Project Management Consultancy course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Project Management Consultancy online training course. The Project Management Consultancy course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Project Management Consultancy course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Project Management Consultancy training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Project Management Consultancy course: Introduction to Construction Management Project Life Cycle and Success Preliminary Site Investigation & Site Organisation Construction Site Layout Planning and Managing Temporary Facilities Managing Sites Planning & Management of Equipment Construction Materials Management Stock Control Quality Assurance and Customer Care Legal Aspects of Contracting Managing Human Resources Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Assessment Process Once you have completed all the modules in the Project Management Consultancy course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Project Management Consultancy course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Overview Become strong and confident with leadership and operational abilities and take your career potential to new levels. This comprehensive course provides a full learning curve for every element of successful Business Management and associated disciplines. The Business Management Advanced Diploma course delivers a masterclass in all aspects of running an organisation. You will receive tuition in a wide range of competencies, from building a Customer Care team and motivating the workforce, to creating an executive persona and making an excellent first impression with clients. Alongside this, you will be trained on how to control stress and plan your time efficiently. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Business Management Advanced Diploma. It is available to all students, of all academic backgrounds. Requirements Our Business Management Advanced Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 22 sections • 22 lectures • 08:50:00 total length •Introduction to Business Management: 00:25:00 •Operations Management: 00:24:00 •Introduction to Business Analysis: 00:14:00 •Strategic Analysis and Product Scope: 00:28:00 •Project Management: 00:19:00 •Business Development and Succession Planning: 00:24:00 •Business Process Management: 00:44:00 •Planning & Forecasting Operations: 00:21:00 •Performance Management: 00:18:00 •Management of Cash and Credit: 00:19:00 •Managing Risk and Recovery: 00:26:00 •Quality Management: 00:21:00 •Communication Skills: 00:25:00 •Business Environment: 00:16:00 •Organisational Skills: 01:16:00 •Negotiation Techniques: 00:16:00 •Human Resource Management: 00:25:00 •Motivation and Counselling: 00:19:00 •Customer Service: 00:16:00 •Time Management: 00:40:00 •Conflict Management: 00:14:00 •Assignment - Business Management Advanced Diploma: 00:00:00

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Secretary & Receptionist course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive this course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this Medical Secretary & Receptionistcourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Secretary & Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing Medical Secretary & Receptionist course. Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for Medical Secretary & Receptionist course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. [Bundle Course 1] Detailed course curriculum of the Medical Secretary & Receptionist Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology [Bundle Course 2] Dealing With Difficult People Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type [Bundle Course 3] Communication Skills Course Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication [Bundle Course 4] Level 4 Time Management Course Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan [Bundle Course 5] Level 5 Negotiation Skills Course Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections [Bundle Course 6] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [Bundle Course 7] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [Bundle Course 8] Level 2 Customer Service Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers [Bundle Course 9] Level 1 Certificate in Well-being Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness [Bundle Course 10] Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control And More... [Bundle Course 11] **Workplace Stress Management** [Bundle Course 12] **Anger Management** Who is this course for? This Medical Secretary & Receptionist course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities- Medical Receptionist & Secretary Healthcare Administrator GP Receptionist Patient Coordinator In the United Kingdom, these job opportunities pay between £10,000 and £30,000 per year.

Our comprehensive Construction Management Course will provide you with all the collective knowledge and skills needed to control a complex building project from start to finish. Each stage of a construction lifecycle is examined, and you will be taught the abilities required to drive every part to a successful conclusion. Each module contains tips and techniques from the experts in the UK's building industry to enable you to excel as a Construction Manager. You will be taught how to investigate, organise, and finance a building site, along with all the equipment and resources that will be critical to realising the whole project. The contents also detail the processes for dealing with vendors, Human Resources, and Health & Safety. Each module delivers an in-depth presentation of the critical phases in a typical construction project and how to control it precisely. The Construction Management Course is a reliable and effective method for the definitive training of a building specialist. The online study material has been crafted with the aid of industry experts and provides stimulating exercises that ensure your acquired knowledge will be retained and put to practical use. If you enrol now, you will rapidly gain the abilities to manage the most complex building projects with aplomb. Why choose this Construction Management Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £119.00. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This course has been designed to train those individuals who have senior roles in a construction project or manages an active building. Comparable positions in the UK housing industry will also benefit from the information provided. Career path The training supplied by the Construction Management Course will benefit those who work in a senior position on active construction sites or wish to do so. As such, it will significantly enhance the following careers or roles: Construction Manager Construction Project Manager Design Manager and Architects Building Site Manager Buildings Inspector Building Site Worker Course Content Module 01: Introduction to Construction Management Introduction to Construction Management 00:16:00 Module 02: Project Life Cycle and Success Project Life Cycle and Success 00:25:00 Module 03: Cost Management Cost Management 00:19:00 Module 04: Preliminary Site Investigation and Site Organisation Preliminary Site Investigation & Site Organisation 00:22:00 Module 05: Site Management Site Management 00:16:00 Module 06: Planning and Management of Equipment Planning & Management of Equipment 00:29:00 Module 07: Construction Materials Management Construction Materials Management 00:19:00 Module 08: Vendor Analysis in Construction Management Vendor Analysis in Construction Management 00:21:00 Module 09: Construction Procurement Construction Procurement 00:16:00 Module 10: Stock Control Stock Control 00:19:00 Module 11: Supply Chain Management Supply Chain Management 00:19:00 Module 12: The Main Participators The Main Participators 00:18:00 Module 13: Quality Assurance and Customer Care Quality Assurance and Customer Care 00:18:00 Module 14: Legal Aspects of Contracting Legal Aspects of Contracting 00:16:00 Module 15: Human Resources Management Human Resources Management 00:19:00 Module 16: Risk and Value Management Risk and Value Management 00:18:00 Module 17: Communications, Information and Documentation of Construction Communications, Information and Documentation of Construction 00:21:00 Module 18: Health and Safety in Construction Management Health and Safety in Construction Management 00:22:00 Assignment Assignment - Construction Management 3 weeks, 3 days Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Level 7 QLS Endorsed Course with Certificate | CPD Accredited | 180 CPD Points | Lifetime Access

Description: The Certificate in Contact Center Training is designed for call center, help desk, customer service and technical support professionals. With this course you will learn practices, skills and techniques for effective, high-quality front-line customer care. It will provide the opportunities to learn and practice skills that build customer relationships and create a positive business image. By getting this course you will be able to recognize customer's needs and adapt strategies to meet those needs. It will enable the effective management of inbound and outbound voice, email, web chat, and customer interactions. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Contact Center Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Contact Center Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Modules Getting Started 00:05:00 It Starts at the Top 00:20:00 Peer Training 00:20:00 How to Build Rapport 00:30:00 Learn to Listen 00:25:00 Manners Matter - Etiquette & Customer Service (I) 00:25:00 Manners Matter - Etiquette & Customer Service (II) 00:20:00 Handling Difficult Customers 00:25:00 Getting the Necessary Information 00:15:00 Performance Evaluations 00:20:00 Training Doesn't Stop 00:15:00 Wrapping Up 00:05:00 Mock Exam Mock Exam- Certificate in Contact Center Training 00:20:00 Final Exam Final Exam- Certificate in Contact Center Training 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

From 2020 to 2030, civil engineering employment is expected to increase by 8%! As a result, approximately 25,000 civil engineering job openings are expected every year on average over the next 10 years. Furthermore, the benefits of choosing construction engineering do not stop there, as Civil Engineering field is quite rewarding for experts! One can make £66,355 per year, which is £31.90 per hour. So make the right career decision and be prepared to stay ahead of the competition by learning vital Civil Engineering concepts and skills with our 20-in-1 Civil Engineering complete bundle. Learning Outcomes: Understand the principles of civil engineering and structural engineering. Apply engineering principles to the design and construction of structures. Manage civil engineering projects effectively and efficiently. Communicate effectively with other professionals involved in civil engineering projects. Demonstrate an understanding of the legal and ethical aspects of civil engineering. Apply health and safety principles to civil engineering projects. Identify and manage risks in civil engineering projects. This Civil Engineering, Structural Engineering & Construction Management Diploma Bundle Consists of the following Premium courses: Course 01: Diploma in Construction Management Course 02: Architectural Studies Course 03: Quantity Surveyor Diploma Course 04: Building Surveyor Course 05: Land Surveying Course 06: Bricklaying Course 07: Construction Cost Estimation Diploma Course 08: Construction Estimation using RSMeans Course 09: CAD Design Course: Assemblies, Modelling And Civil Drawings Course 10: Property Law and Legislation Course 11: Construction Industry Scheme (CIS) Course 12: WELL Building Standard Course 13: LEED V4: Building Design and Construction Course 14: Construction Safety Course 15: LEED Green Associate Course 16: Autocad Electrical Design Course 17: Spatial Analysis in ArcGIS Course 18: Landscape Architecture Course 19: Mastering Colour-Architectural Design & Interior Decoration Course 20: Decision Making and Critical Thinking Enrol in our Civil Engineering, Structural Engineering & Construction Management Diploma today and launch your career in this exciting Civil Engineering field. Civil Engineering, Structural Engineering & Construction Management Diploma Curriculum of Civil Engineering, Structural Engineering & Construction Management Diploma Bundle Course 01: Diploma in Construction Management This Civil Engineering's curriculum has been designed by experts with years of experience behind them. The course is extremely dynamic and well-paced to help you understand Civil Engineering with ease. You'll discover how to master the skill while exploring relevant and essential topics. Introduction to Construction Management Project Life Cycle and Success Cost Management Preliminary Site Investigation and Site Organisation Site Management Planning and Management of Equipment Construction Materials Management Vendor Analysis in Construction Management Construction Procurement Stock Control Supply Chain Management The Main Participators Quality Assurance and Customer Care Legal Aspects of Contracting Human Resources Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management =========>>>>> And 19 More Courses <<<<<========= How will I get my Certificate? After successfully completing the Civil Engineering, Structural Engineering & Construction Management Diploma bundle you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Civil Engineering Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Civil Engineering, Structural Engineering & Construction Management Diploma bundle is well suited for those who aspire to join this line of work. Students who dream of joining this profession are also welcome to pursue this Civil Engineering, Structural Engineering & Construction Management Diploma Bundle. People passionate about construction can also enrol in this course to satisfy their passion. Furthermore, the people already involved in this line of work can take this course to rise up the ladder! Requirements Our Civil Engineering, Structural Engineering & Construction Management Diploma bundleis fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Civil Engineering, Structural Engineering & Construction Management Diploma bundle course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Our Civil Engineering, Structural Engineering & Construction Management Diploma bundle can help our learners reach trendy jobs such as Civil engineer: ( £66,355 per year ) Civil engineering technician: ( £40,000 per year ) Design and development engineer: ( £50,000 per year ) Quarry engineer: ( £52,000 per year ) Maintenance fitter: ( £38,000 per year ) Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Diploma in Construction Management) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Diploma in Construction Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Overview Construction management is vast, and the global construction market is forecasted to grow by 85% to $15.5 TRILLION worldwide by 2030. The Diploma in Construction Management becomes an essential learning tool for those aspiring to spearhead this growth. This comprehensive course covers all the critical facets of construction management, equipping students with the essential knowledge and in-demand skills to oversee complex Construction projects seamlessly. From understanding the project life cycle to mastering the legal aspects of contracting, this Construction diploma offers a holistic approach to the dynamic world of construction management. Master key areas, from project phases to essential construction management techniques, and propel your career in this dynamic field. Enrol today! Key Features of the Course: FREE Construction Management CPD-accredited certificate Get a free student ID card with Construction Management training (£10 applicable for international delivery) Lifetime access to the Construction Management course materials The Construction Management program comes with 24/7 tutor support Get instant access to this Construction Management course Learn Construction Management training from anywhere in the world The Construction Management training is affordable and simple to understand The Construction Management training is an entirely online Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Construction Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Construction Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as: Construction Manager Site Manager Project Manager Quantity Surveyor Estimator Site Engineer Building Surveyor Health and Safety Manager Sustainability Manager General Foreman Course Curriculum 1 sections • 18 lectures • 06:43:00 total length •Module 01: Introduction to Construction Management: 00:19:00 •Module 02: Project Life Cycle and Success: 00:28:00 •Module 03: Cost Management: 00:22:00 •Module 04: Preliminary Site Investigation and Site Organisation: 00:24:00 •Module 05: Site Management: 00:19:00 •Module 06: Planning and Management of Equipment: 00:32:00 •Module 07: Construction Materials Management: 00:22:00 •Module 08: Vendor Analysis in Construction Management: 00:24:00 •Module 09: Construction Procurement: 00:18:00 •Module 10: Stock Control: 00:22:00 •Module 11: Supply Chain Management: 00:21:00 •Module 12: The Main Participators: 00:21:00 •Module 13: Quality Assurance and Customer Care: 00:21:00 •Module 14: Legal Aspects of Contracting: 00:19:00 •Module 15: Human Resources Management: 00:22:00 •Module 16: Risk and Value Management: 00:21:00 •Module 17: Communications, Information and Documentation of Construction: 00:24:00 •Module 18: Health and Safety in Construction Management: 00:24:00