The Managing and Leading Change: Real World Strategies & Tools is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Managing and Leading Change: Real World Strategies & Tools consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Introduction: Change at Work Welcome! 00:03:00 The Cycle of Change 00:04:00 Sources of and Barriers to Change 00:05:00 Step 1: Demonstrate the Need for Change The First Layer of Resistance to Change 00:02:00 Demonstrating the Need for Change: Applying Leverage 00:05:00 What if they Still don't Accept the Need for Change? Pattern Interrupt 00:05:00 Tools for Change Leaders: Mad-Sad-Glad Exercise 00:04:00 Tools for Change Leaders: Perceptual Positions 00:06:00 Step 2: Create a Compelling Future Fear and Desire as Motivators for Change 00:02:00 A Compelling Future 00:05:00 Stakeholder Engagement 00:05:00 Tools for Change Leaders: Stakeholder Triage 00:06:00 Tools for Change Leaders: Stakeholder Analysis 00:03:00 Step 3: Expect an Argument Response to Change: Introduction 00:03:00 The Change Curve 00:05:00 The Impact of Change on Operational Performance 00:04:00 The Three Phases of a Change Program 00:05:00 How to Communicate Well 00:05:00 Tools for Change Leaders: Communication Plan 00:04:00 Tools for Change Leaders: Progression Plan 00:04:00 Handling Resistance Resistance to Change 00:05:00 The Inner Layers of the Onion 00:07:00 Engage with the Resistance 00:05:00 Win over Your Resisters (Part 1) 00:04:00 Win over Your Resisters (Part 2) 00:04:00 Steps 4, 5 & 6: Leading the Change It's a Project 00:03:00 99 per cent Perspiration 00:03:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.
Overview With the ever-increasing demand for Principles of Team Leading Level 2 in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Principles of Team Leading Level 2 may be. Learning about Principles of Team Leading Level 2 or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Principles of Team Leading Level 2 . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Principles of Team Leading Level 2 is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Principles of Team Leading Level 2 course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Principles of Team Leading Level 2 course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Principles of Team Leading Level 2 course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Principles of Team Leading Level 2 , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Principles of Team Leading Level 2 , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Principles of Team Leading Level 2 , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Principles of Team Leading Level 2 course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Leadership Introduction to Leadership 00:00 Module 2 Inspiration and Leadership Inspiration and Leadership 00:00 Module 3 Setting Goals and Time Management Setting Goals and Time Management 00:00 Module 4 Body Language and Effective Communication Body Language and Effective Communication 00:00 Module 5 Self Esteem and Assertiveness Skills Self Esteem and Assertiveness Skills 00:00 Module 6 Business Management Corporate Behaviour Business Management Corporate Behaviour 00:00 Module 7 Meeting Management Meeting Management 00:00 Module 8 Project Management Project Management 00:00 Module 9 Risk Management Risk Management 00:00 Module 10 Team Work Team Building Course Team Work Team Building Course 00:00 Module 11 Performance Management Performance Management 00:00 Module 12 Critical Thinking Implications for Leadership Critical Thinking Implications for Leadership 00:00
The Authority Guide to Emotional Resilience in Business course is one of the best-demanded courses to learn about emotional behaviour. It helps to develop emotional resilience and learn how to maintain realistic optimism to help you to manage stress more effectively within a business environment. This course provides you with the knowledge to help you understand how to deal effectively with the emotions integrated with change and unfamiliar or uncertain circumstances in your business. This course will teach you more about emotions in stress management. Learn how to develop your emotional resilience and use this skill at work. What you'll learn understand emotional resilience with a business focus. put in place strategies to manage stress and weather storms in the workplace. develop your own personal resilience. understand how to develop resilience within the hearts and minds of your team and your organisation. Requirements You should have an interest and understanding of emotional intelligence but no prior knowledge and experience is needed to benefit from the course. You should be interested in emotions and resilience at work. You should be keen to learn techniques to understand how to contribute to your business success. Introduction to the Authority Guide to Emotional Resilience in Business Introduction to Resilience 00:04:00 What is Resilience? 00:02:00 Why Resilience is Useful and When Resilience is Useful 00:02:00 The Benefits of Resilience and Being More Resilient 00:02:00 Moods, Environments and Situations 00:18:00 Assessing your Emotional Resilience Assessing your Emotional Resilience 00:10:00 Resilience vs. Coping Coping With The Stresses And Strains of Life 00:03:00 When Stress Takes Over 00:03:00 The Role of Risk in Resilience 00:01:00 Challenge and Resilience 00:04:00 Moving From Setback to Comeback Facilitating Change 00:02:00 Developing Resilience In Change 00:02:00 How Emotions Are Involved In Change 00:02:00 Personal Transition Through Change 00:03:00 Personal Transition Through Change Curve 00:05:00 Anxiety - Can I Cope? 00:01:00 Happiness - At Last Something Is Going To Change 00:01:00 Denial - Change? What Change? 00:01:00 Anger - This Is Having A Bigger Impact Upon Me Than I Thought 00:02:00 Disillusionment - I'm Off. This Isn't For Me. 00:01:00 Depression or Despair - Who Am I? 00:01:00 Hostility - I'm Going To Make This Work If It Kills Me 00:01:00 Acceptance - I Can See Myself In The Future 00:01:00 Moving Forward - This Can Work And Be Good 00:01:00 Ways To Look After Yourself In Times Of Change 00:01:00 The Characteristics of Resilience Characterising Resilience 00:05:00 Anti-Fragility - The Resilience Of The Future 00:02:00 Resilience Is a Mindset 00:01:00 The Dynamics Of Resilience - Your Capacity To Adapt 00:03:00 Energy Levels And Resilience - Being Energy Efficient 00:03:00 Increasing Levels Of Resilience 00:01:00 The Body's Reaction To Adversity 00:02:00 The Neuroscience Of Resilience 00:02:00 The Behaviours of Resilience The Information Contained In Emotions 00:09:00 The Role of Optimism In Resilience 00:02:00 Your Beliefs About Perfectionism - How These Impact Upon Your Resilience 00:02:00 How Your Attitude To Change Impacts Upon Your Resilience 00:02:00 How Too Much Resilience Causes Problems 00:03:00 Working With Too Much Resilience 00:02:00 The Role Of Mindfulness In Developing Resilience 00:02:00 How Coaching Helps 00:01:00 8 Action Strategies to Develop Resilience Strategy 1 - Feel in Control 00:01:00 Strategy 2 - Create a Personal Vision 00:01:00 Strategy 3 - Be Flexible and Adaptable 00:01:00 Strategy 4 - Get Organised 00:01:00 Strategy 5 - A Mindset for Problem Solving 00:01:00 Strategy 6 - Get Connected 00:01:00 Strategy 7 - Be Socially Competent 00:01:00 Strategy 8 - Be Proactive 00:01:00 Team Resilience Ways Of Working To Build Team Resilience 00:01:00 The 4 Things That Resilient Teams Do 00:05:00 The Way to Lead Resilient Teams 00:03:00 Ways To Strengthen Resilience In Others 00:04:00 Organisational Resilience What is Organisational Resilience? 00:02:00 Working With Volatility, Uncertainty, Complexity and Ambiguity (VUCA) 00:06:00 The Capacity of Individuals and Organisation to Deal with VUCA 00:02:00 Ways To Build Resilient Organisations 00:03:00 The Paradox of Resilience The Paradox of Resilience 00:01:00
ð Unlock Your Business Potential with Strategic Marketing Mastery! ð Are you tired of struggling to make your business stand out in the crowded online marketplace? Do you dream of skyrocketing your business growth and leaving your competitors in the dust? Look no further! Welcome to the Strategic Marketing Mastery: Elevate Your Business Growth - Immersive Workshop. ð Why Strategic Marketing Mastery? In a world where attention is the new currency, strategic marketing is the key to unlocking unparalleled success. This immersive workshop is designed for entrepreneurs, marketers, and business owners ready to take their ventures to new heights. Whether you're a seasoned professional or just starting, this course will equip you with the knowledge and skills needed to navigate the ever-evolving landscape of digital marketing. ð¡ What You'll Gain: â Comprehensive Strategy: Develop a foolproof marketing strategy tailored to your business that attracts, engages, and converts your target audience. â Cutting-edge Tactics: Stay ahead of the curve with the latest trends and tactics in digital marketing, social media, SEO, and more. â Brand Authority: Build a powerful brand that resonates with your audience and establishes your business as an industry leader. â Hands-On Workshops: Put theory into practice with immersive workshops and real-world case studies, ensuring you can apply your newfound knowledge immediately. â Expert Guidance: Learn from industry experts with a proven track record of success, gaining insights that can't be found in textbooks. â Networking Opportunities: Connect with like-minded professionals, potential collaborators, and mentors to enhance your network and fuel your success. ð¥ Enroll Today and Ignite Your Business Growth! Don't miss this opportunity to transform your business and elevate your marketing game. Join the Strategic Marketing Mastery workshop now and position yourself for unparalleled success in the digital age. ð [Enroll Now] - Your Business Deserves This! ð Elevate Your Business Growth with Strategic Marketing Mastery! ð Course Curriculum Part 01- Introduction Marketing Plan Objectives Explained 00:00 Part 01- Marketing Plan Objectives Aligning Your Marketing Objectives 00:00 Guidelines for Creating Marketing Objectives 00:00 Types of Objectives 00:00 Part 01- Workshop Workshop - Create Your Marketing Objectives 00:00 Part 02- Introduction to Marketing Programs Marketing Programs Explained 00:00 Part 02- Marketing Programs What types of marketing programs are best for your business 00:00 Part 02- Be a Thought Leader Your Website 00:00 SEO 00:00 Advertising Online 00:00 Print Advertising 00:00 Press Relations 00:00 Social Media 00:00 Email 00:00 Content Marketing 00:00 Trade Shows 00:00 Retention Marketing 00:00 Additional Marketing Programs 00:00 Part 03- Introduction to Thought Leadership Thought Leadership Explained 00:00 Stand Out with Thought Leadership 00:00 Why Thought Leadership Matters 00:00 Thought Leadership Programs 00:00 Part 03- Workshop Workshop Create Your Thought Leadership Strategy 00:00 Part 04- Introduction to Creating a Marketing Plan Strategic Marketing Plan Explained 00:00 Part 04- Build a Strategic Marketing Plan Choosing a Marketing Program 00:00 Case Study Product and Services Businesses 00:00 Evaluate Your Marketing Mix 00:00 Objectives, Tactics, and Assumptions about your marketing program 00:00 Common Mistakes 00:00 Part 04- Workshop Workshop - Create Your Marketing Strategy 00:00
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Course Overview: Starting a Business: Principles and Practice in the UK In the ever-evolving landscape of entrepreneurship, starting and sustaining a successful business demands a profound understanding of fundamental principles and practical strategies. 'Starting a Business: Principles and Practice in the UK' is a comprehensive course meticulously designed to equip aspiring entrepreneurs and seasoned professionals alike with the knowledge and skills necessary to navigate the complexities of launching and managing a business in the United Kingdom. Module 1: The Basics of Starting a Business in the UK Embark on your entrepreneurial journey by laying a solid foundation with Module 1. Delve into the legal, financial, and logistical aspects of starting a business in the UK. From choosing the right business structure to registering with the appropriate authorities, this module provides essential insights into the procedural requirements and regulatory frameworks governing new ventures. Gain clarity on tax obligations, business licenses, and compliance standards, empowering you to navigate the initial stages of entrepreneurship with confidence and proficiency. Module 2: Running a Business in the UK Transition seamlessly from inception to operation with Module 2, which focuses on the practical intricacies of running a business in the UK. Explore topics such as business planning, resource allocation, and operational management to optimize efficiency and maximize productivity. Cultivate essential skills in team leadership, time management, and problem-solving, essential for sustaining long-term success in the competitive marketplace. Harness the power of technology and innovation to streamline processes, enhance customer experiences, and stay ahead of the curve in today's dynamic business landscape. Module 3: Market Analysis Unlock the secrets to market dominance with Module 3, where you'll master the art of market analysis. Learn how to conduct comprehensive research to identify target demographics, assess competitors, and uncover untapped opportunities. Explore market trends, consumer behavior, and demand dynamics to formulate strategic business decisions rooted in data-driven insights. Develop proficiency in market segmentation, positioning strategies, and product differentiation to carve out a distinctive niche and establish a competitive advantage in your industry. Module 4: Networking and Creating a Client Base Forge invaluable connections and cultivate a loyal clientele with Module 4, dedicated to networking and client acquisition strategies. Discover the power of networking events, industry conferences, and online platforms in expanding your professional network and fostering meaningful relationships with potential clients and collaborators. Master the art of effective communication, relationship-building, and customer engagement to nurture long-term partnerships and drive business growth. Explore innovative approaches to client acquisition, including referral programs, strategic alliances, and digital marketing tactics tailored to your target audience. Module 5: Sales and Marketing Elevate your sales and marketing prowess with Module 5, where you'll uncover the secrets to driving revenue and amplifying brand visibility. Dive into the fundamentals of sales psychology, persuasion techniques, and objection handling to close deals with confidence and finesse. Explore a myriad of marketing channels, including digital advertising, content marketing, and social media strategies, to reach and resonate with your target audience effectively. Develop strategic marketing plans, captivating campaigns, and compelling brand narratives to position your business for sustainable growth and long-term success in the UK market. Conclusion 'Starting a Business: Principles and Practice in the UK' is more than just a course; it's your roadmap to entrepreneurial excellence in one of the world's most dynamic business environments. Whether you're a budding entrepreneur embarking on your maiden venture or a seasoned professional seeking to refine your skills and expand your horizons, this course offers unparalleled guidance, resources, and expertise to help you navigate the intricacies of entrepreneurship and achieve your business goals in the UK. Enroll today and embark on a transformative journey toward success and prosperity in the dynamic world of business. Course Curriculum Module 1 The Basics of Starting a Business in the UK The Basics of Starting a Business in the UK 00:00 Module 2 Running a Business in the UK Running a Business in the UK 00:00 Module 3 Market Analysis Market Analysis 00:00 Module 4 Networking and Creating a Client Base Networking and Creating a Client Base 00:00 Module 5 Sales and Marketing Sales and Marketing 00:00
Elevate your expertise in warehousing and storage with our comprehensive course for inventory managers. Explore fundamental principles, efficient warehouse design, streamlined operations, inventory control strategies, safety protocols, performance metrics, and emerging trends. Gain the knowledge to optimize your warehouse for success in the ever-evolving world of logistics and supply chain management.
24-Hour Flash Sale! Prices Reduced Like Never Before!! On a busy afternoon, you're cruising down the road, and suddenly, hear a monstrous HGV slow down while making a weird noise. Wouldn't it be great if you could fix it? Be the solution for this, as the UK automotive industry is projected to grow by 4% annually. This HGV Mechanic: Vehicle Maintenance Training Bundle can equip you with the skills to diagnose, repair, and maintain the lifeblood of its mighty HGVs. The "HGV Mechanic: Vehicle Maintenance Training" course bundle offers a curriculum designed to equip you with essential skills in vehicle maintenance and repair. Starting with Heavy Goods Vehicle (HGV) training, you'll gain specialised knowledge in handling large commercial vehicles. The Vehicle Mechanic Training course will provide a broad understanding of maintenance practices, while the Engine Lubricant System Training - Level 4 will dive into the specifics of engine care and lubrication. Additionally, the Electric Vehicle Battery Management System course ensures you stay ahead of the curve with the latest advancements in electric vehicle technology. Courses Are Included in this Bundle: Course 01:Heavy Goods Vehicle (HGV) Course 02: Vehicle Maintenance Training Course 03: Engine Lubricant System Training - Level 4 Course 04: Electric Vehicle Battery Management System Elevate your career prospects by enrolling in the "HGV Mechanic: Vehicle Maintenance Training" bundle. This program enhances your technical knowledge and positions you as a crucial player in the ever-evolving automotive and logistics sectors. Don't miss the opportunity to become a highly sought-after professional. Enrol today and accelerate your career in vehicle maintenance! Learning Outcomes of this Bundle: Master the maintenance and repair of Heavy Goods Vehicles (HGVs). Develop comprehensive skills in general vehicle mechanic practices. Gain advanced knowledge of engine lubrication systems. Understand and manage electric vehicle battery systems effectively. Enhance diagnostic skills for various vehicle maintenance issues. Learn to apply the knowledge in difficult scenarios. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire a Certificate that is highly valued in the field of Vehicle Maintenance. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Vehicle Maintenance setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Vehicle Maintenance-related fields, impacting their Vehicle Maintenance experiences and long-term development. Course Curriculum Course 01: Heavy Goods Vehicle (HGV) Knowing Your LGV Characteristics of Vehicle Vehicle Limit Loads and Load Restraint Drivers' Hours and Records Vehicles and Driving Health and Conduct Your LGV Qualified LGV Driver Provisional LGV Licence CPC Test Part 01 and 02 CPC Test Part 03 and 04 Course 02: Vehicle Maintenance Training Car Maintenance Module 01: Introduction to Safety and Maintenance Module 02: General Maintenance Module 03: Dashboard Indicator Lights Module 04: Tyres Module 05: The Internal Combustion Engine Module 06: The Cooling System Module 07: The Fuel System Module 08: The Electrical System Module 09: The Drive Train Module 10: Brakes Module 11: Buying a Car Bicycle Maintenance Module 01: Know Your Bike Module 02: Must-Haves for Your Toolbox Module 03: Regular Bike Maintenance Module 04: Tyre Module 05: The Wheels Module 06: The Brakes Module 07: The Saddle Module 08: The Chain Module 09: The Steering System Module 10: The Gears Module 11: Pedals and Drivetrain Module 12: Suspension Motorbike Maintenance Module 01: Introduction to Motorbike Maintenance Module 02: Basics of Engine Module 03: Engine Cooling and Lubrication Module 04: Ignition Module 05: Suspension Module 06: Intake, Fuel, Clutch and Exhaust Systems Module 07: Electrical Maintenance Module 08: Wheels, Tires and Brakes Maintenance Module 09: Transmission, Frame and Steering Module 10: Cleaning, Setting Up and Storage Module 11: Troubleshooting Module 12: The Conclusion To The Course Course 03: Engine Lubricant System Training - Level 4 Module 01: Introduction Module 02: Contents Module 03: Oil Filters and Types Module 04: Lube Oil Coolers & Types Module 05: Basic Working of the Lubrication System Module 06: Properties and Additives Module 07: Designations of Lube Oils Module 08: Oil Analysis and Interpretation Module 09: Lubricating Circuit Problems Course 04: Electric Vehicle Battery Management System Section 01 - Introduction Section 02 - Passive Cell Balancing Section 03 - Voltage Measurement Section 04 - Current Measurement Section 05 - Temperature Measurement Section 06 - Coulomb Counting Section 07 - BMS IC Selection Section 08 - MCU For BMS Section 09 - Lithium-Ion Battery Cell Modeling Section 10 - UART Communication Section 11 - I2C Communication Section 12 - SPI Communication Section 13 - CAN Communication Section 14 - Power Management Section 15 - BMS Design For 12V Application How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*X4= £52) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring HGV mechanics Vehicle maintenance professionals Automotive technicians Electric vehicle specialists Logistics industry workers Career changers to mechanics Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. HGV Mechanic: £25,000 - £40,000 Vehicle Maintenance Technician: £22,000 - £35,000 Engine Specialist: £30,000 - £50,000 Electric Vehicle Technician: £28,000 - £45,000 Fleet Maintenance Manager: £35,000 - £55,000 Automotive Diagnostic Technician: £25,000 - £40,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.