Customer Service Level 2: In today's competitive landscape, customer service isn't just a nice-to-have; it's a critical component of business success. The ability to provide exceptional customer service can be the difference between thriving and merely surviving in the market. Building upon the foundational principles covered in Customer Service Level 1, our comprehensive Customer Service Level 2 course delves deeper into advanced strategies and techniques to elevate your customer experience to new heights. Module 1: Introduction to Customer Service The foundation of exceptional customer service begins with a thorough understanding of its principles and importance. In this module, participants will gain insights into the fundamental concepts of customer service, including its role in business success, the impact of positive customer experiences, and the psychology of customer satisfaction. Through interactive lessons and case studies, learners will develop a solid understanding of why customer service excellence is crucial for organizations across industries. Module 2: Customer Needs Assessment and Problem Solving Anticipating and addressing customer needs effectively is a cornerstone of outstanding customer service. This module equips participants with the skills to assess customer requirements accurately and proactively identify potential issues before they escalate. Through role-playing exercises and real-world scenarios, learners will hone their problem-solving abilities and learn how to tailor solutions to meet the unique needs of each customer. Module 3: Effective Customer Engagement and Relationship Management Building strong and lasting relationships with customers is essential for fostering loyalty and driving repeat business. In this module, participants will discover strategies for engaging customers effectively across various touchpoints, including in-person interactions, phone calls, emails, and social media platforms. Through practical tips and best practices, learners will learn how to cultivate trust, empathy, and rapport with customers, leading to enhanced satisfaction and loyalty. Module 4: Handling Complaints and Service Recovery Even the best organizations encounter challenges and complaints from customers. However, it's how these issues are addressed and resolved that truly sets companies apart. In this module, participants will learn proven techniques for managing customer complaints with professionalism and empathy. From active listening and de-escalation strategies to offering appropriate solutions and service recovery, learners will gain the confidence and skills needed to turn negative experiences into opportunities for customer delight. Module 5: Multi-Channel and Global Customer Service In today's interconnected world, customers expect seamless service experiences across multiple channels and geographic locations. This module explores the complexities of providing customer service in a global, multi-channel environment. Participants will learn how to leverage technology effectively to streamline communication and support processes, while also respecting cultural nuances and preferences. Through case studies and practical exercises, learners will gain insights into best practices for delivering exceptional customer service in diverse settings. Course Features: Interactive Learning: Engaging multimedia content, including videos, quizzes, and simulations, keeps participants actively involved throughout the course. Expert Instruction: Our experienced instructors bring a wealth of knowledge and real-world experience to guide learners through each module. Practical Applications: From role-playing exercises to case studies, participants will have ample opportunities to apply their newfound knowledge in realistic scenarios. Flexible Learning: Access the course anytime, anywhere, via our user-friendly online platform, allowing participants to learn at their own pace and convenience. Certification: Upon successful completion of the course, participants will receive a certificate, recognizing their commitment to excellence in customer service. Conclusion: Customer Service Level 2 is designed for professionals who are committed to delivering exceptional customer experiences and driving business success. Through a comprehensive curriculum covering advanced topics such as needs assessment, problem-solving, relationship management, complaint handling, and global service delivery, participants will emerge with the skills and confidence needed to excel in today's competitive marketplace. Join us on this transformative journey and elevate your customer service to the next level. Course Curriculum Module 1 Introduction to Customer Service Introduction to Customer Service 00:00 Module 2 Customer Needs Assessment and Problem Solving Customer Needs Assessment and Problem Solving 00:00 Module 3 Effective Customer Engagement and Relationship Management Effective Customer Engagement and Relationship Management 00:00 Module 4 Handling Complaints and Service Recovery Handling Complaints and Service Recovery 00:00 Module 5 Multi-Channel and Global Customer Service Multi-Channel and Global Customer Service 00:00
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Midwifery Training will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Midwifery Training will help you keep ahead of the pack. The Midwifery Training incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Further, this Midwifery Training will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Midwifery Training, you can equip yourself with the essentials to keep you afloat into the competition. Along with this course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Midwifery Training Bundle Consists of the following Premium courses: Course 1: Introduction to Midwifery Certificate Course Course 2: Birth Doula Course 3: Health and Social Care Level 2 Course 4: Infection Prevention Training Course 5: Clinical Observations Skills Course 6: Maternity Care Assistant Course Course 7: Early Childhood: Child Care Course 8: Safeguarding and Protection for Children Level 2 Course 9: Nutrition and Hydration Course 10: Personal Hygiene Course 11: First Aid Training So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Midwifery Training: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Midwifery Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 1: Introduction to Midwifery Certificate Course Module 01: Definition and Origin of Midwifery Module 02: Midwifery as a Career Option Module 03: Midwifery Management and Education Module 04: Midwives' Role in Health and Inequality Module 05: Social, Cultural and Spiritual Context of Childbearing Module 06: Antenatal Care and Screening Module 07: Midwifery Support in Labour: Intrapartum Care Module 08: Induction of labour Module 09: Postnatal Care as a Midwife Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Applied to Maternity Care Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and higher-order births Module 21: Care During the Third Stage of Labour Module 22: Terminology and Abbreviations Module 23: Perinatal mental health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and family planning Module 26: Effective Communication Module 27: Ethics How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 150 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Anyone from any background can enrol in this Midwifery Training bundle. Requirements This Midwifery Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
24-Hour Flash Sale! Prices Reduced Like Never Before!! 20 in 1 Midwifery Training Bundle Over 750,000 little ones are born in the UK every year. That's a whole lot of new parents and babies needing top-notch care. Are you someone who gets excited about this special time in people's lives? Maybe you've always dreamed of a career helping bring new life into the world, or supporting mums during this incredible journey. If so, this amazing bundle is just what you need! It'll give you all the knowledge and skills to kickstart a rewarding career in neonatal nursing, midwifery or maternity care. This extensive bundle is designed to give you a well-rounded foundation for all aspects of maternity care. You'll gain in-depth knowledge of Neonatal Nursing, from Caring for premature babies to mastering essential procedures like Phlebotomy and Catheterisation. The Midwifery and Maternity Care Assistant courses explore the birthing process, postpartum care, and supporting mothers during this significant life change. Furthermore, the bundle includes essential certifications in areas like Infection Control, Medical Terminology, and Legal Aspects of Healthcare. This Midwifery Training Bundle Contains 20 of Our Premium Courses for One Discounted Price: Course 01: Neonatal Nursing Course 02: Introduction to Midwifery Certificate Course Course 03: Maternity Care Assistant Course Course 04: Birth Doula Course 05: Nursing Assistant: Infection Prevention and Control Course 06: Diploma in Phlebotomy - Level 4 Course 07: Catheterisation Training for Nurse/Carer Course 08: Urine Catheterisation Training Course 09: Online Oxygen First Aid Training Course 10: CPR Training Course 11: Verification of Death Training for Nurses Course 12: Paramedicine Course 13: The Care Certificate Preparation Course 14: Observation Skills for Carers Course 15: Medical & Clinical Administration Diploma Course 16: Safe Handling of Medicines Course 17: Anatomy and Physiology of Human Body Course 18: Medical Law Course 19: Introduction to Medical Terminology Course 20: Risk Assessment & Care Management Set your sights on a career that's as rewarding as it is significant. This bundle equips you with the knowledge and skills to flourish in a maternity care role, from assisting with deliveries to providing exceptional care for newborns and their mothers. Enrol today and join on a journey that will make a real difference to people's lives! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Neonatal Nursing Module 01: Introduction to Neonatal Nursing Module 02: Essential Care for the Newborn Module 03: Neonatal Assessment Module 04: Neonatal Resuscitation Module 05: Neonatal Infections Module 06: Neonatal Nutrition Module 07: Neonatal Anaesthesia Module 08: NICU Environment Course 02: Introduction to Midwifery Certificate Course Module 01: Definition and Origin of Midwifery Module 02: Career Option Module 03: Midwifery Management and Education Module 04: Midwives' Role in Health and Inequality Module 05: Social, Cultural and Spiritual Context of Childbearing Module 06: Antenatal Care and Screening Module 07: Midwifery Support in Labour: Intrapartum Care Module 08: Induction of labour Module 09: Postnatal Care Module 10: Nurture and Nature: The Healthy Newborn Module 11: Stillbirth, Neonatal Death and Bereavement Module 12: Infant feeding Module 13: Newborn Infection Module 14: Home Birth Module 15: Complementary and Alternative Medicines Applied to Maternity Care Module 16: Pharmacology and Medicines Management Module 17: Bleeding in Pregnancy Module 18: Medical Disorders of Pregnancy Module 19: Pre-term Labour Module 20: Twins and higher-order births Module 21: Care During the Third Stage of Labour Module 22: Terminology and Abbreviations Module 23: Perinatal mental health Module 24: Supporting a Healthy Pregnancy Module 25: Contraception and family planning Module 26: Effective Communication Module 27: Ethics Course 03: Maternity Care Assistant Course Module 01: Introduction to Maternity Care Module 02: Terminology and Abbreviations for Maternity Care Assistant Module 03: Reproductive Anatomy & Physiology Module 04: Antenatal Care and Screening Module 05: Support in Labour: Intrapartum Care Module 06: Postnatal Care Module 07: Nurture and Nature: The Healthy Newborn Module 08: Infant feeding Module 09: Newborn Infection Module 10: Care During the Third Stage of Labour Module 11: Perinatal mental health Module 12: Supporting a Healthy Pregnancy Module 13: Effective Communication Module 14: Empathy and Comfort Skills Module 15: Team Working Module 16: Maternity Care Assistance as a Career Module 17: The Conclusion To The Course =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*20 = £260) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Neonatal Nurses Midwives Maternity Care Assistants Healthcare Professionals Career Changers Caregivers Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Neonatal Nurse - £30,000 to £40,000 Midwife - £26,000 to £43,000 Maternity Care Assistant - £20,000 to £25,000 Birth Doula - Variable, often freelance Medical Administrator - £18,000 to £25,000 Healthcare Risk Manager - £35,000 to £50,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. CPDQS Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. This programme will help you achieve those aims and help you initiate and manage change more effectively. In particular, it will help you to: Develop an effective strategy to achieve your business goals Understand the role of emotional intelligence in leadership Take away a practical leadership tool-kit Develop a more dynamic approach through enhanced strategic creativity Broaden your understanding of the corporate culture to increase your influence within it Improve your persuasion and influencing skills to achieve your strategic goals Learn the key functions of strategic leadership In today’s world, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively, in particular the complexities of organisational life. At the same time, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals Who should attend? This programme has been specifically designed for senior managers and those middle managers who are on the fast track to senior positions. It is suitable for both public and private sector individuals and all senior managers, executives and directors who understand the benefits both personally and professionally of developing strategic leadership skills. Practical training methods The course leader uses a broad range of learning techniques including short input sessions, individual development exercises, group work and case studies to provide a strong mix between practical training and giving a sound foundation of strategic leadership theory. The course provides you with a unique opportunity to put into practice what you have learnt and benefit from the observations and perceptions of the other course members. Leadership is less about doing and more about being. Day One Introduction and objectives The need for strategic leadership The roots of leadership How thought on leadership has developed Current perceptions on strategic leadership The leadership/management debate People and process issues The integrated approach to deliver results Levels of leadership The capabilities required at the strategic level The difference between strategic leadership and strategy Qualities and capabilities of strategic leaders Illustration through case studies Review of strategic capability Developing specific leadership qualities A review of strategic capability using case study examples Developing an approach to leadership Reviewing the traditional and current approaches to leadership CASE STUDY 1: Developing a leadership strategy Understanding leadership processes at all levels Applying the leadership hierarchy Analysing the process PRACTICAL EXERCISE Demonstrating the theory of leadership processes in practice Leadership and emotional intelligence The relationship between leadership and emotion The essence of organisational climate PRACTICAL EXERCISE Participants will work on an exercise to illustrate the theory of emotional intelligence in practice Day Two Review of day one Understanding strategic creativity Examining the psychological aspects of strategic thinking Mind mapping and other approaches to creative thinking Developing a creativity toolkit CASE STUDY 2: A strategic leadership challenge Developing a new vision and plan to transform an organisation to face future challenges based on a real-life scenario Developing strategic leadership capability A review of current approaches Understanding the behavioural approaches Developing a contingency approach Understanding corporate culture The structural aspects The behavioural aspects The human aspects How leaders can change corporate culture Developing a toolkit for change Understanding the cultural web The link with emotional intelligence CASE STUDY 3: Analysing leadership techniques This practical case study illustrates how the strategic approach and the application of appropriate leadership techniques including ‘split screen ability’ work in a real-life scenario Performance aspects at the strategic level Developing vision, goals and objectives Creating corporate identity and alignment Working with individual influencers Effective strategic influencing skills The characteristics of effective persuasive leaders Understanding methods of persuasion Profiling others Building the top team The nature of the top team Accepting diversity and challenge The key functions of strategic leadership Putting these into action Personal leadership planning Identifying tomorrow’s leaders Practical approaches The challenges for the future. Programme closure Action logs Next steps Feedback
The leader of today has greater challenges than ever before in terms of unlocking human potential in their organisation and delivering results. This programme will help you achieve those aims and help you initiate and manage change more effectively. In particular, it will help you to: Develop an effective strategy to achieve your business goals Understand the role of emotional intelligence in leadership Take away a practical leadership tool-kit Develop a more dynamic approach through enhanced strategic creativity Broaden your understanding of the corporate culture to increase your influence within it Improve your persuasion and influencing skills to achieve your strategic goals Learn the key functions of strategic leadership In today’s world, one of the main aims of the leader is to develop the capability of the organisation to handle change and the challenges of the future even if those challenges have yet to be discovered. Leading in the organisational setting is becoming increasingly difficult because of the increase in regulation in all sectors and the risk of litigation. All organisations need leaders who can handle these challenges effectively, in particular the complexities of organisational life. At the same time, people who feel they are led effectively from the top find it easier to cope with and perform under higher pressure levels and therefore achieve the ultimate business goals Who should attend? This programme has been specifically designed for senior managers and those middle managers who are on the fast track to senior positions. It is suitable for both public and private sector individuals and all senior managers, executives and directors who understand the benefits both personally and professionally of developing strategic leadership skills. Practical training methods The course leader uses a broad range of learning techniques including short input sessions, individual development exercises, group work and case studies to provide a strong mix between practical training and giving a sound foundation of strategic leadership theory. The course provides you with a unique opportunity to put into practice what you have learnt and benefit from the observations and perceptions of the other course members. Leadership is less about doing and more about being. Day One Introduction and objectives The need for strategic leadership The roots of leadership How thought on leadership has developed Current perceptions on strategic leadership The leadership/management debate People and process issues The integrated approach to deliver results Levels of leadership The capabilities required at the strategic level The difference between strategic leadership and strategy Qualities and capabilities of strategic leaders Illustration through case studies Review of strategic capability Developing specific leadership qualities A review of strategic capability using case study examples Developing an approach to leadership Reviewing the traditional and current approaches to leadership CASE STUDY 1: Developing a leadership strategy Understanding leadership processes at all levels Applying the leadership hierarchy Analysing the process PRACTICAL EXERCISE Demonstrating the theory of leadership processes in practice Leadership and emotional intelligence The relationship between leadership and emotion The essence of organisational climate PRACTICAL EXERCISE Participants will work on an exercise to illustrate the theory of emotional intelligence in practice Day Two Review of day one Understanding strategic creativity Examining the psychological aspects of strategic thinking Mind mapping and other approaches to creative thinking Developing a creativity toolkit CASE STUDY 2: A strategic leadership challenge Developing a new vision and plan to transform an organisation to face future challenges based on a real-life scenario Developing strategic leadership capability A review of current approaches Understanding the behavioural approaches Developing a contingency approach Understanding corporate culture The structural aspects The behavioural aspects The human aspects How leaders can change corporate culture Developing a toolkit for change Understanding the cultural web The link with emotional intelligence CASE STUDY 3: Analysing leadership techniques This practical case study illustrates how the strategic approach and the application of appropriate leadership techniques including ‘split screen ability’ work in a real-life scenario Performance aspects at the strategic level Developing vision, goals and objectives Creating corporate identity and alignment Working with individual influencers Effective strategic influencing skills The characteristics of effective persuasive leaders Understanding methods of persuasion Profiling others Building the top team The nature of the top team Accepting diversity and challenge The key functions of strategic leadership Putting these into action Personal leadership planning Identifying tomorrow’s leaders Practical approaches The challenges for the future. Programme closure Action logs Next steps Feedback
Our extensive Positive Mental Health course is developed thoroughly for you to indulge and learn all the topics with utmost clarity and thorough explanation. Thiscourse includes not only one course but THREE courses within the bundle. So you are getting two extra courses for the price of one, no extra money! Our course aims to provide detailed insight into the Positive Mental Health with full support from our teachers. So if you are looking for a convenient way to boost your knowledge further of the Positive Mental Health topic but are too busy to go to a class, then enrol in this course and you are sorted! Our in-depth course has no time limit and can be accessed from anywhere in the world. You'll pick up a ton of fresh information, whether you're a novice or an advanced. The mega course's sheer size and breadth speak for itself! So, do not delay any further; we are excited and looking forward to letting you in our CPD Accredited course as much as you are! The following courses will not only fast-track your career but also make it even more rewarding: Course 01: Mental Health Awareness Diploma Course 02: Counselling Skills Training Course 03: Psychotherapy Course Learning Outcome From this interactive Positive Mental Health course, you will be able to: Deep dive into the basics of Positive Mental Health. Learn how to improve your skills in general. Increase your ability to reason and solve problems. Utilise the Positive Mental Health to boost output. Gain confidence and clarity in your communication. Explore different career routes in this field. This comprehensive three-in-onecourse equips you with critical guidance, methods, and strategies for increasing both employee and professional development. The Positive Mental Health course from Next Generation's easy-to-digest and deliverable modules will provide you with the most essential and useful knowledge for growing your profession, from setting personal development goals to forming a cross-functional team. Course Curriculum: Childhood and Adolescent Psychiatric and Genetic Disorders Stress and Anxiety Disorders Personality Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Legal, Cultural and Ethical Issues in Professional Counselling Medication and Therapy in the Treatment of Mental Illness Communication Skills and Empathy in Counselling Establishing Positive Therapeutic Relationship And many more ... Show off your new skills with a certificate of completion Once you complete the Positive Mental Health course, you will be eligible to request a digital certificate for free. For Printed Transcript & Hardcopy Certificate- 4.99 GBP (Inside the UK Postal Fee) 8.99 GBP (International Delivery Fee) CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This comprehensive three-in-one bundled Positive Mental Health course has no restrictions for people registering for it. Anyone between the age of above sixteen can apply for the course. So whether you are an eager learner to explore the deeper unknown facts of the subject or a skilled individual in this field who wishes to enhance their career prospects further can take this course. Requirements No previous knowledge is required to enrol in this training. Career path The aim of this exclusive bundle Positive Mental Health course is to help you toward your dream career. So, complete this course and enhance your skills to explore opportunities in relevant areas.
Jump on a culinary odyssey that transcends taste buds and nourishes the soul with our Vegan Culinary Arts and Nutrition course. This transformative journey begins with an exploration of veganism and nutritional foundations, unraveling the secrets to a plant-powered lifestyle that harmonizes taste and health. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Dive into the heart of this culinary adventure, where each module unfolds like a recipe for success. Delve into the essence of key nutrients in a plant-based diet, discovering the vibrant palette of flavors that nature provides. Master the art of planning and preparing plant-based meals, as culinary techniques and recipe adaptations elevate your kitchen prowess. Uncover the intricacies of plant-based nutrition across different life stages, ensuring a holistic approach to well-being. Explore the sustainable facets of vegan lifestyles and gain global perspectives on vegan cuisine, turning your kitchen into a canvas of cultural flavors. Lastly, integrate vegan nutrition with health principles, adding the final touch to a culinary masterpiece. Join us on this gastronomic voyage where taste meets nutrition, and every bite is a step towards a healthier, more sustainable lifestyle. Course Curriculum Module 1: Exploring Veganism and Nutritional Foundations Module 2: Key Nutrients in a Plant-Based Diet Module 3: Planning and Preparing Plant-Based Meals Module 4: Culinary Techniques and Adapting Recipes Module 5: Plant-Based Nutrition Across Life Stages Module 6: Sustainability in Vegan Lifestyles Module 7: Global Perspectives on Vegan Cuisine Module 8: Integrating Vegan Nutrition with Health Principles Learning Outcomes: Explore veganism and nutritional foundations for a holistic culinary understanding. Identify key nutrients, crafting a vibrant and health-conscious plant-based diet. Master planning and preparing diverse and nutritionally balanced plant-based meals. Hone culinary techniques, adapting recipes seamlessly for creative vegan cooking. Understand plant-based nutrition across various life stages for dietary versatility. Embrace sustainability in vegan lifestyles, incorporating eco-friendly practices in culinary endeavors. CPD 10 CPD hours / points Accredited by CPD Quality Standards Vegan Culinary Arts and Nutrition 2:47:02 1: Module 1: Exploring Veganism and Nutritional Foundations 20:12 2: Module 2: Key Nutrients in a Plant-Based Diet 18:08 3: Module 3: Planning and Preparing Plant-Based Meals 24:22 4: Module 4: Culinary Techniques and Adapting Recipes 21:18 5: Module 5: Plant-Based Nutrition Across Life Stages 21:22 6: Module 6: Sustainability in Vegan Lifestyles 19:22 7: Module 7: Global Perspectives on Vegan Cuisine 21:05 8: Module 8: Integrating Vegan Nutrition with Health Principles 20:13 9: CPD Certificate - Free 01:00 Who is this course for? Home cooks aspiring to master the art of creative vegan cuisine. Culinary enthusiasts eager to explore the vibrant world of plant-based nutrition. Nutritionists interested in enhancing their knowledge of vegan dietary principles. Individuals committed to sustainable and health-conscious lifestyle choices through veganism. Anyone passionate about global cuisines and wants to explore vegan alternatives. Career path Vegan Culinary Chef Plant-Based Nutrition Consultant Recipe Developer for Vegan Food Brands Vegan Cuisine Blogger or Content Creator Vegan Menu Consultant for Restaurants Sustainable Food Advocate in Culinary Organizations Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Level 3 Training on Deaf Awareness Course offers a comprehensive understanding of Deaf Awareness, crucial in today's diverse society. With modules covering various aspects like Deaf Community and Culture, Causes of Being Deaf, and British Sign Language (BSL), learners grasp the intricacies of communication and social interaction between Deaf and hearing individuals. This training equips individuals with essential skills to bridge the communication gap and foster inclusivity in workplaces and communities. In the UK, where the demand for Deaf Awareness is on the rise, mastering these skills enhances job prospects significantly. Employers increasingly seek candidates with proficiency in Deaf Awareness, offering competitive salaries averaging £25,000 to £30,000 annually. As the importance of inclusivity grows, job opportunities in this sector are expected to increase by 10% in the coming years, making Level 3 Deaf Awareness Training a valuable asset for personal and professional growth. Key Features: CPD Certified Deaf Awareness Course Free Certificate from Reed CIQ Approved Deaf Awareness Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Deaf Awareness Module 02: Deaf Community and Culture Module 03: Causes of Being Deaf and Auditory Innovations Module 04: Deaf Education Module 05: British Sign Language Module 06: BSL in Its Social Context Module 07: Social Interaction between Deaf and Hearing People Learning Outcomes: Recognize diversity within deaf community, fostering inclusive environments. Understand historical and cultural significance of British Sign Language (BSL). Identify causes of deafness and advancements in auditory innovations. Evaluate various approaches to deaf education and their implications. Demonstrate basic proficiency in British Sign Language (BSL). Navigate social interactions between deaf and hearing individuals with sensitivity. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 3 Training on Deaf Awareness 1:32:23 1: Module 01: Introduction to Deaf Awareness Preview 13:59 2: Module 02: Deaf Community and Culture 12:49 3: Module 03: Causes of Being Deaf and Auditory Innovations 13:23 4: Module 04: Deaf Education 15:16 5: Module 05: British Sign Language 12:37 6: Module 06: BSL in Its Social Context 13:00 7: Module 07: Social Interaction between Deaf and Hearing People 10:19 8: CPD Certificate - Free 01:00 Who is this course for? This Deaf Awareness course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Deaf Awareness. Moreover, this Deaf Awareness course is ideal for: Educators seeking to enhance inclusivity in classrooms. Healthcare professionals aiming to improve patient communication and care. Customer service representatives wishing to accommodate diverse clientele. Social workers striving to support deaf individuals and their families. Community leaders interested in promoting accessibility and inclusivity. Requirements There are no requirements needed to enrol into this Deaf Awareness course. We welcome individuals from all backgrounds and levels of experience to enrol into this Deaf Awareness course. Career path After finishing this Deaf Awareness course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Deaf Awareness are: Sign Language Interpreter - £20K to 35K/year. Deaf Education Teacher - £25K to 40K/year. Audiology Assistant - £18K to 30K/year. Community Support Worker - £17K to 25K/year. Deaf Awareness Trainer - £22K to 35K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Are you looking to enhance your Adolescent Psychology & Mental Counselling skills? If yes, then you have come to the right place. Our comprehensive course on Adolescent Psychology & Mental Counselling will assist you in producing the best possible outcome by mastering the Adolescent Psychology & Mental Counselling skills. The Adolescent Psychology & Mental Counselling course is for those who want to be successful. In the Adolescent Psychology & Mental Counselling course, you will learn the essential knowledge needed to become well versed in Adolescent Psychology & Mental Counselling. Our Adolescent Psychology & Mental Counselling course starts with the basics of Adolescent Psychology & Mental Counselling and gradually progresses towards advanced topics. Therefore, each lesson of this Adolescent Psychology & Mental Counselling course is intuitive and easy to understand. Why would you choose the Adolescent Psychology & Mental Counselling course from Compliance Central: Lifetime access to Adolescent Psychology & Mental Counselling course materials Full tutor support is available from Monday to Friday with the Adolescent Psychology & Mental Counselling course Learn Adolescent Psychology & Mental Counselling skills at your own pace from the comfort of your home Gain a complete understanding of Adolescent Psychology & Mental Counselling course Accessible, informative Adolescent Psychology & Mental Counselling learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Adolescent Psychology & Mental Counselling Study Adolescent Psychology & Mental Counselling in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Adolescent Psychology & Mental Counselling Course Adolescent Psychology & Mental Counselling Curriculum Breakdown of the Adolescent Psychology & Mental Counselling Course Module 01: Counselling and Counsellors Module 02: Understanding Child Development Module 03: Factors That Influence Development Module 04: Cognitive Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development in Children Module 07: Theories and Models of Counselling (Part 1) Module 08: Theories and Models of Counselling (Part 2) Module 09: Childhood and Adolescent Psychiatric Disorders Module 10: Counselling Children and Adolescents in Schools Module 11: Legal, Cultural and Ethical Issues in Professional Counselling Module 12: Counselling Stress and Anxiety Disorders Module 13: Counselling Trauma and Substance Abuse Module 14: Counselling Mood Disorders and Depression Module 15: Counselling Eating & Sleeping Disorders Module 16: Counselling Self-Harm and Suicide Module 17: Communication Skills and Empathy in Counselling CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Adolescent Psychology & Mental Counselling course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Adolescent Psychology & Mental Counselling. It is also great for professionals who are already working in Adolescent Psychology & Mental Counselling and want to get promoted at work. Requirements To enrol in this Adolescent Psychology & Mental Counselling course, all you need is a basic understanding of the English Language and an internet connection. Career path The Adolescent Psychology & Mental Counselling course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Adolescent Psychology & Mental Counselling. Mental Health Support Worker: £20,000 to £28,000 per year School Counsellor: £24,000 to £38,000 per year Youth Worker: £18,000 to £30,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Overview The global demand for skilled neonatal nurses continues to grow. This course provides a comprehensive and detailed exploration of the profession, from the definition and origin of midwifery to the modern roles and responsibilities that neonatal nurses hold today. The 'Neonatal Nursing' course stands as a beacon of knowledge and skill, thoroughly exploring the world of midwifery and neonatal care. From the very definition and origin of midwifery in Module 01 to the intricacies of perinatal mental health in Module 23, this course walks learners through a labyrinth of indispensable topics. Addressing the ever-present demand in the healthcare sector, the course not only equips learners for immediate professional challenges but also nurtures a foundation for lifelong learning in neonatal care. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Neonatal Nursing. It is available to all students, of all academic backgrounds. Requirements Our Neonatal Nursing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 1 sections • 27 lectures • 11:48:00 total length •Module 01: Definition and Origin of Midwifery: 00:24:00 •Module 02: Midwifery as a Career Option: 00:17:00 •Module 03: Midwifery Management and Education: 00:30:00 •Module 04: Midwives' Role in Health and Inequality: 00:27:00 •Module 05: Social, Cultural and Spiritual Context of Childbearing: 00:24:00 •Module 06: Antenatal Care and Screening: 00:44:00 •Module 07: Midwifery Support in Labour: Intrapartum Care: 00:35:00 •Module 08: Induction of labour: 00:23:00 •Module 09: Postnatal Care as a Midwife: 00:27:00 •Module 10: Nurture and Nature: The Healthy Newborn: 00:23:00 •Module 11: Stillbirth, Neonatal Death and Bereavement: 00:33:00 •Module 12: Infant feeding: 00:23:00 •Module 13: Newborn Infection: 00:30:00 •Module 14: Home Birth: 00:29:00 •Module 15: Complementary and Alternative Medicines Applied to Maternity Care: 00:21:00 •Module 16: Pharmacology and Medicines Management: 00:22:00 •Module 17: Bleeding in Pregnancy: 00:26:00 •Module 18: Medical Disorders of Pregnancy: 00:29:00 •Module 19: Pre-term Labour: 00:19:00 •Module 20: Twins and higher-order births: 00:20:00 •Module 21: Care During the Third Stage of Labour: 00:19:00 •Module 22: Terminology and Abbreviations for Midwifery: 00:30:00 •Module 23: Perinatal mental health: 00:27:00 •Module 24: Supporting a Healthy Pregnancy: 00:31:00 •Module 25: Contraception and family planning: 00:26:00 •Module 26: Effective Communication for Midwifery: 00:28:00 •Module 27: Ethics in Midwifery: 00:21:00