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Leading Cross-Cultural Virtual Teams: In-House Training High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
Leading Cross-Cultural Virtual Teams (Virtual) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
Leading Cross-Cultural Virtual Teams (On-Demand) High-performing teams are a must in this world of intense competition and higher expectations. Global virtual teaming has become a necessity as organizations become increasingly distributed and suppliers and clients actively engage in joint projects. Teams work across geographical and organizational boundaries to deliver solutions and services to global users where distance and differences, both geographic and cultural, amplify the effect of issues and factors that are relatively straightforward when managing a team of people in the same location. This course delivers practical concepts and techniques that participants will start using immediately on their global projects. What you will Learn At the end of this program, you will be able to: Define relationships among foundational concepts (leadership and three dimensions of diversity) and explain their potential impacts on project performance Describe key components of successful project leadership and build selected Transformational Leadership skills Prepare to convert project challenges stemming from personal or cultural diversity into potential competitive advantage Implement selected best practices to meet key challenges facing virtual project teams Foster and grow an environment that supports continued success for CCVTs Getting Started Foundation Concepts Basic definitions Critical success factors for leading cross-cultural virtual teams (CCVTs) A roadmap to success for leading CCVTs Leadership Excellence in Any Project Environment Leading effectively in a global environment Transformational leadership The four components of Transformational Leadership Leveraging Personal Diversity Overview of personal diversity Mind styles The theory of multiple intelligences Connecting Transformational Leadership and personal diversity Embracing Cultural Diversity Introduction to cultural intelligence The impact of culture Cultural Dimensions Theory The Culture Map Managing Virtual Diversity Overview of virtual diversity Virtual time management Virtual processes and technology Virtual leadership Creating an Environment for Success Supporting a cross-cultural virtual-team (CCVT-) friendly environment Building a foundation of trust Developing a team charter Recap and review Summary and Next Steps Personal action plan
This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive understanding of the unique challenges and cultural dynamics in key business regions like Germany, USA, and China. Participants will delve into the critical role of intercultural communication, examining its profound impact on effective management practices. The course will guide students in exploring and enhancing intercultural competence through targeted training and education, while also analyzing evolving trends in global business operations and the significance of cultural diversity in shaping effective intercultural management strategies.After the successful completion of the course, you will be able to learn about the following: Study the specific challenges and cultural influences of intercultural management in selected countries, such as Germany, USA, and China. Discuss the importance of intercultural communication and its impact on intercultural management. Explore intercultural competence and its development through training and education Analyze trends in intercultural management and its significance in global business operations. Discuss the impact of globalization and cultural diversity on the development and effectiveness of intercultural management. The objective of this course is to delve into the intricacies of intercultural management in selected countries like Germany, USA, and China. Participants will study specific challenges and cultural influences unique to each region, emphasizing the importance of intercultural communication in effective management. Through exploration of intercultural competence, attendees will learn how training and education contribute to skill development. The course further delves into analyzing global trends in intercultural management, highlighting its crucial role in the evolving landscape of global business operations amidst the impact of globalization and cultural diversity. This Professional Certificate Course in Intercultural Management in Selected Countries aims to provide a comprehensive exploration of the challenges and cultural nuances in intercultural management within specific nations like Germany, USA, and China. Participants will delve into the significance of intercultural communication, understanding its profound impact on effective management practices. The program further delves into the development of intercultural competence through training and education, analyzing evolving trends in intercultural management within the context of global business operations. Throughout the course, participants will critically examine the influence of globalization and cultural diversity on shaping and enhancing intercultural management strategies. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Intercultural Management in Selected Countries Self-paced pre-recorded learning content on this topic. Intercultural Management In Selected Countries Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Global Business Professionals Multinational Project Managers Cross-Cultural Team Leaders International Business Students Human Resource Managers Diplomats and International Relations Practitioners Professionals Engaged in Global Trade Executives Expanding Operations Abroad Cultural Liaisons in Organizations Individuals Seeking Career Advancement in Global Settings Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.
This highly interactive, tailored program will give your HR team the skills and tools necessary to understand why employees leave and how to stop attrition from happening at your organization. Participants Will Learn : Adaptive Solutions for Employee Retention Leadership as a Tool for Retention Fiercely Competitive: How to Attract the Best Talent Out There with DEI Program Details Digitally delivered Optimised for tailored audiences Built for groups of 20+ Led by experienced and certified professionals Delivered in bite-sized, 1- hour sessions Specialised to address issues around inclusivity and equity in the industry Investment Fee: £50,000 25 participants max per 12-week cohort TRAINING FORMAT : 12 - Week Cohorts Delivered in 1-hour sessions Virtually Facilitated Sessions Contents Module 1 : Why Employees Leave Module 2 : Top 3 Reasons and Solutions Module 3 : Leadership and Communication Module 4 : Adaptive Solutions Module 5 : Modern Leadership Theories and Practices Module 6 : Situational Leadership and Behavioral Style Management Module 7 : Characteristics of Optimal Leaders Module 8 : DEI, the Gender Gap, and Cultural Diversity Module 9 : DEI and Gender Gap Resolution as Strategic Advantages Module 10 : Supervisor and Management Solutions Module 11 : Mental Health Support, Meaningful Work, ad Career Advancement Module 12 : Work Flexibility and Remote Work Integrations Netwomen HR & DEI Program One Pager UK
ð Unlock the Mysteries of Humanity with Anthropology! ð Welcome to an enriching journey through the study of humanity itself! ð Our course, 'Anthropology,' is your passport to understanding the diverse cultures, societies, and behaviors that make up our world. ð Whether you're a curious soul eager to explore the depths of human existence or a budding scholar seeking to broaden your academic horizons, this course offers a captivating adventure into the heart of anthropology. ð What is Anthropology? Anthropology is the study of human beings, their cultures, societies, and evolutionary origins. 𧬠It delves into the complexities of human behavior, beliefs, languages, and social structures across time and space. From ancient civilizations to contemporary societies, anthropology offers a holistic perspective on what it means to be human. ð¡ ð¡ Benefits of Taking this Course ð Cultural Awareness: Gain a deeper understanding and appreciation of cultural diversity, fostering empathy and respect for people from different backgrounds. ð Critical Thinking: Develop critical thinking skills as you analyze and interpret cultural phenomena, challenging preconceived notions and biases. ð Global Perspective: Explore the interconnectedness of human societies across the globe, recognizing the complex web of relationships that shape our world. ð Interdisciplinary Insights: Draw upon insights from various disciplines such as sociology, archaeology, linguistics, and biology to unravel the complexities of human existence. ð Career Enhancement: Enhance your career prospects by acquiring valuable skills in research, analysis, communication, and cross-cultural understanding. ð Who is this for? ð©âð Students: Whether you're pursuing a degree in anthropology or simply fulfilling general education requirements, this course offers a fascinating exploration of human culture and society. ð¨âð¼ Professionals: Professionals in fields such as education, social work, international relations, and healthcare can benefit from a deeper understanding of cultural dynamics and diversity. ð Global Citizens: For anyone curious about the world and eager to expand their cultural horizons, anthropology provides invaluable insights into the richness and complexity of human societies. ð Career Path ð Academic Research: Pursue advanced studies in anthropology or related fields, conducting research on topics ranging from cultural anthropology to biological anthropology. ð¼ Cultural Heritage Management: Work in museums, cultural institutions, or government agencies to preserve and promote cultural heritage, artifacts, and traditions. ð International Development: Apply anthropological insights to address social and cultural challenges in international development projects, promoting community engagement and sustainability. ð Education: Teach anthropology at the university level or develop educational programs focused on cultural awareness and diversity in schools and community organizations. ð¡ Ready to Dive into the World of Anthropology? Embark on an exhilarating intellectual journey with our 'Anthropology' course and unlock a deeper understanding of humanity's past, present, and future. Enroll now and join a vibrant community of learners passionate about exploring the wonders of human culture and society! ð FAQ (Frequently Asked Questions) for Anthropology Course Q1: What is Anthropology? Anthropology is the study of humanity, encompassing everything from our evolutionary origins to contemporary cultures and societies. It explores human biological and cultural diversity, as well as the ways in which people interact with their environments and each other. Anthropologists employ a holistic approach, drawing on insights from various disciplines such as biology, archaeology, linguistics, and sociology to understand the complexities of human existence. Q2: What are the main subfields of Anthropology? Anthropology is typically divided into four main subfields: cultural anthropology, archaeology, biological anthropology, and linguistic anthropology. Cultural anthropology focuses on the study of contemporary human cultures and societies, examining patterns of behavior, belief systems, and social organization. Archaeology involves the study of past human societies through material remains such as artifacts, structures, and landscapes. Biological anthropology explores human biological diversity, evolution, and behavior, including topics such as genetics, primatology, and forensic anthropology. Linguistic anthropology investigates the role of language in human societies, including how languages evolve, shape culture, and influence social interactions. Q3: What can I expect to learn in an Anthropology course? In an Anthropology course, you can expect to learn about the fundamental concepts, theories, and methods used in the discipline. This may include topics such as cultural relativism, kinship systems, archaeological excavation techniques, human evolution, language diversity, and ethnographic research methods. Additionally, you may explore case studies from different cultures and time periods to gain a deeper understanding of anthropological concepts in practice. Q4: What are the career opportunities for Anthropology graduates? Anthropology graduates possess a versatile skill set that is valued in a variety of fields. Some career options include cultural resource management, museum curation, international development, forensic anthropology, public health, social work, and academia. Anthropologists may work in governmental agencies, non-profit organizations, research institutions, consulting firms, or educational institutions, depending on their interests and specialization. Q5: How can Anthropology benefit me in everyday life? Studying Anthropology can enhance your understanding of cultural diversity, human behavior, and social dynamics, which are valuable skills in today's interconnected world. It can help you develop empathy, critical thinking, and cross-cultural communication skills, which are essential for navigating diverse social contexts and addressing global challenges. Additionally, Anthropology can provide insights into your own cultural background and identity, fostering self-awareness and appreciation for the complexity of human experiences. Course Curriculum Module 1 Scope Of Anthropology Scope Of Anthropology 00:00 Module 2 Antiquity of Man Antiquity of Man 00:00 Module 3 Race Race 00:00 Module 4 Environment Environment 00:00 Module 5 Language Language 00:00
Description Corporate Cross-cultural Awareness Diploma In today's globalised world, it's more critical than ever for corporate professionals to possess a nuanced understanding of different cultures. The Corporate Cross-cultural Awareness Diploma offers a comprehensive online course, curated specifically for those looking to enhance their understanding and skills in this domain. The course commences with an introduction to cross-cultural awareness within the corporate sphere. Participants will be introduced to the importance of recognising and appreciating cultural nuances in business. With globalisation leading to workplaces that are more diverse than ever, understanding cultural diversity in the workplace is not just a good-to-have, but a necessity. This diploma covers this topic extensively, helping learners grasp the richness that different backgrounds bring to an organisation. From understanding comes the need for decoding. The course highlights the techniques and strategies required for decoding cultural differences. As every culture brings its unique set of values, traditions, and behaviours, professionals must be adept at navigating these variations to succeed in a multicultural environment. Communication stands as a pillar in the corporate world, and when it's across cultures, it takes centre stage. The Corporate Cross-cultural Awareness Diploma teaches learners about the intricacies of communicating effectively across cultures. Whether it's verbal, non-verbal, or written communication, understanding the subtleties can make all the difference. With diverse teams becoming the norm, managing cross-cultural teams is a topic of paramount importance. Through this course, participants will gain insights into the challenges and opportunities that arise when working with teams from varied cultural backgrounds. They will learn about the best practices to lead, motivate, and harness the potential of such teams. Training and development have always played a pivotal role in honing the skills of professionals. The course sheds light on how cross-cultural training and development can be made effective, ensuring that employees at all levels are equipped to work harmoniously in a multicultural environment. Ethics, a cornerstone of business, is viewed differently across cultures. The Corporate Cross-cultural Awareness Diploma addresses the role of ethics in cross-cultural business, helping learners understand the variations and ensuring they can make ethical decisions that respect all involved parties. Inclusivity and diversity go hand in hand. Embracing diversity and crafting inclusion strategies in the corporate world are essential for businesses aiming to be truly global. The course offers a deep understanding of the best practices and strategies to foster an inclusive environment that values the contributions of every individual, irrespective of their cultural background. Looking ahead, the future of cross-cultural awareness in business is bright and brimming with opportunities. This diploma provides insights into the evolving landscape, preparing learners for the challenges and opportunities that lie ahead. Lastly, cultivating a cross-cultural mindset isn't just about understanding others; it's also about introspection and personal growth. The course guides participants in building a mindset that's receptive, adaptive, and appreciative of the diverse world we inhabit. In conclusion, the Corporate Cross-cultural Awareness Diploma offers a holistic online learning experience for those aspiring to excel in a multicultural corporate environment. Enrol today to embark on a journey of cultural discovery and professional growth. What you will learn 1:Introduction to Cross-Cultural Awareness in the Corporate World 2:Understanding Cultural Diversity in the Workplace 3:Decoding Cultural Differences 4:Communicating Effectively Across Cultures 5:Managing Cross-Cultural Teams 6:Cross-Cultural Training and Development 7:The Role of Ethics in Cross-Cultural Business 8:Embracing Diversity: Inclusion Strategies in the Corporate World 9:The Future of Cross-Cultural Awareness in Business 10:Cultivating a Cross-Cultural Mindset Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Global Project Management: In-House Training: In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned
Duration 2 Days 12 CPD hours This course is intended for This course is designed for all project managers and project team leaders. This class is intended for PMP?s looking to earn PDU's, or for Project Managers looking to learn more about Project Team Leadership techniques. Project success depends on choosing, motivating, and leading the project team. This course focuses on improving the project manager?s human resource expertise, from initial planning through project closure. Participants will apply all course principles to a work-related case study taken directly from their work environment. At course completion, students will be able to develop a human resource plan, acquire optimal team members, develop and motivate team members, and manage team members to accomplish project goals. NOTE: This course will earn you 14 PDUs. 1 - Project Teams Overview Project Human Resource Management Project Human Resources Management Processes Case Study Selection 2 - Develop Human Resource Plan Plan Human Resource Management Roles and Responsibilities Project Organizational Chart Staffing Management Plan Resource Histogram 3 - Acquire Project Team Acquire Project Team Overview Multi-Criteria Decision Analysis Acquire Contract Resources Optimize Virtual Teams Best Practices Social Identity Theory Virtual Teams and Social Identity Theory Team Building Activities for Virtual Teams Cultural Diversity Individualism and Communitarianism Perspectives of Time and Space Fate and Personal Responsibility Face and Saving Face Body Language Create Resource Calendars 4 - Develop Project Team Develop Project Team Overview Ground Rules Form, Storm, Norm, Perform, Adjourn Team Building Team Building ? Personality Profiles Collaborative, Delphi, Majority and Plurality Decision Making Recognition and Rewards Expectancy Theory Maslow?s Hierarchy Of Needs Operant Conditioning Team Performance Assessment 5 - Manage Project Team Manage Project Team Overview Performance Problems Challenging Stakeholders Stress Management Conflict Management and Resolution Views of Conflict Sources of Project Management Conflict Conflict Resolution Survey Conflict Resolution Techniques Additional course details: Nexus Humans Project Team Leadership training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Project Team Leadership course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Global Project Management: Virtual In-House Training In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned