225 CRM (Customer Relationship Management) courses

Customer Service Essentials 1 Day Training in Peterborough

Customer Service Essentials 1 Day Training in Ipswich

Customer Service Essentials 1 Day Training in Aberdeen

Customer Service Essentials 1 Day Training in Plymouth

Customer Service Essentials 1 Day Training in Kingston upon Hull

Step confidently into the world of exceptional customer service with our CPDQS Accredited Bundle Course – tailored for anyone looking to strengthen their communication finesse, conflict-handling charm, and service excellence. Whether you're responding to client queries or managing expectations, this course offers a well-rounded understanding of how to deliver support that keeps people coming back – all from the comfort of your screen. With modules designed to keep things sharp, relevant, and even a touch witty, you'll explore proven methods that elevate service delivery without sounding like a script. No fluff, no filler – just straightforward guidance rooted in what actually works. Whether you're in retail, hospitality, tech support, or floating somewhere in between, you'll walk away with solid customer insight and a confident approach to service that actually resonates. Key Features of Customer Service Bundle CPD Accredited Customer Service Course Instant PDF certificate Fully online, interactive Customer Servicecourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Customer Service Bundle course to excel! To become successful in your profession, you must have a specific set of Customer Service skills to succeed in today's competitive world. In this in-depth Customer Servicetraining course, you will develop the most in-demand Customer Service skills to kickstart your career, as well as upgrade your existing knowledge & skills. Customer Service Curriculum Course 01: Level 2 Diploma in Customer Service Course 02: Public Relations Course 03: KYC: Customer Service Agent Course 04: Phone-Based Customer Service Course 05: Sales: Psychology of Customers Course 06: CRM - Customer Relationship Management Course 07: Equality, Diversity and Discrimination Course 08: AML & Financial Crime Prevention Course 09: Communication and Organisational Skills Course 10: Cross-Cultural Awareness Training Course 11: Sales Negotiation Skills Course 12: Psychology of Anxiety and Stress Course 13: Digital Product Management Course 14: Stakeholder Management Course 15: Corporate Risk And Crisis Management Course 16: Performance Management Course 17: Time Management in The Workplace Course 18: Team Management Course 19: Business Intelligence Analyst Course 20: Positive Psychology Accreditation This Customer Service bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Customer Service course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Customer Service basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Customer Service Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Customer Service Essentials 1 Day Training in Poole

Customer Service Essentials 1 Day Training in Warwick

Customer Service Essentials 1 Day Training in Leeds

Enterprise Resource Planning (ERP) is a vital component for businesses looking to streamline their processes and increase efficiency. With a wide range of modules covering everything from accounting to human resources, ERP systems integrate different aspects of a business, creating a cohesive environment. By learning ERP, you can gain a deep understanding of how businesses optimise resources and improve day-to-day operations. This course is designed to provide you with a clear and solid understanding of the fundamentals, making ERP accessible for beginners and those looking to enhance their knowledge. The course will guide you through the inner workings of ERP software, focusing on how it can help businesses reduce costs, improve decision-making, and increase productivity. Whether you're looking to enter the field of business technology or aiming to upgrade your skills, ERP knowledge can open doors to various career opportunities. With businesses increasingly relying on ERP solutions, this course is an excellent opportunity to tap into a growing demand. Join this course to understand the architecture, features, and advantages of ERP systems that drive success in businesses worldwide. Key Features CPD-Accredited Enterprise Resource Planning (ERP) course Instant e-certificate Fully online, interactive Enterprise Resource Planning (ERP) course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Enterprise Resource Planning (ERP) course to excel! ERP is a rapidly growing field that is in high demand. Businesses of all sizes are looking for ERP professionals to help them improve their efficiency, reduce their costs, and make better decisions. This bundle is the perfect way to get started in a career in ERP. It includes 10 courses that will teach you the essential skills you need to succeed. This bundle includes the following courses: Course 01: Operations Management - Advanced Diploma Course 02: Employee Engagement Course 03: CRM - Customer Relationship Management Course 04: Business Analyst Training Course 05: Supply Chain Management Course 06: Financial Management Course 07: Change Management Course 08: Compliance and Risk Management Course Course 09: Level 3 Diploma in Project Management Course 10: CSR - Corporate Social Responsibility Learning Outcome Understand the basics of ERP Understand the principles of business management Apply business management techniques to improve efficiency and productivity Manage and optimise business processes Develop and implement business strategies Measure and track business performance Communicate effectively with stakeholders Accreditation All of our courses, including this Enterprise Resource Planning (ERP) course, are fully accredited. Certification Once you've successfully completed your Enterprise Resource Planning (ERP) course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Who is this course for? Anyone who wants to learn about ERP Anyone who wants to start a career in ERP Anyone who wants to advance their career in ERP Requirements Learners do not require any prior qualification to enrol in this course Career path ERP analyst: £30,000 - £50,000 ERP consultant: £40,000 - £60,000 ERP project manager: £50,000 - £70,000 ERP director: £70,000 - £100,000+ Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.