Name: Boost Customer Satisfaction: Join us 1 Day Training in Reading
Price: 595 GBP
Availability: InStock

Preston

<h1 dir="ltr" id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Course Overview:</span></h1><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">This training based on leading teams will help you to develop anyone that leads a team or is involved in a leadership role. It is also useful for those that are about to embark on a position of leadership or need to develop their leadership skills.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Contents:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Having an effective team around you is crucial. However, it is an area that is often left to chance, which can lead to de-motivated individuals that do not feel part of the business and consequently do not perform. This course looks at what it takes to lead an effective team and how you can get the best out of the people in it by understanding the role of the leader, both personally and from the point of view of the team.</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Topics:</strong></span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Qualities of an Effective Leader</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Identifying the key characteristics of effective leaders, rating themselves against them and establishing key actions to develop the skills.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Leader or Manager?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Establishing the difference between the two and comparing themselves to those qualities.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">That Vision Thing</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Making the business vision &lsquo;live&rsquo; for the team by answering key questions.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Developing Your Team Goals</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Reviewing an action plan that develops clear goals for their team based on the business vision.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Motivation</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Determining the &lsquo;Why&rsquo; for their staff and developing an understanding of emotions in a business context.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">What Motivates?</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at specific motivators for individuals and understanding that everyone is motivated by different things.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Being Consistently Different</strong>&nbsp;</span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&ndash; Going against popular leadership theory and identifying that each staff member needs to be treated differently.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Dealing With Difficult Team Members</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Understanding why team members are difficult. Looking at different behavior types and strategies for responding to them. Also, realizing that &lsquo;difficult&rsquo; behavior sometimes has its benefits.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Using a simple method of coaching, including action plans.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Three Key Skills of Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Looking at the skills required to be an effective coach.</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Instant Results Coaching</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Coaching in a hurry!</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Can Do Coaching Practice</strong></span><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">&nbsp;&ndash; Putting the learning into practice</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Course Feature:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">By the end of this training you will be able to:</span></p><ul fr-original-style="" style="box-sizing: border-box;"><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the qualities of an effective leader</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Benchmark themselves against those qualities and develop actions to improve</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the difference between leading and managing</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Explain the value of sharing the business vision with the team</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Develop team goals based on the business vision</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Motivate their staff by understanding their drivers and developing actions to support them</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Deal with difficult staff members</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Challenge staff in a meaningful and effective way</span></p></li><li dir="ltr" style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Coach staff effectively using a simple process</span></p></li></ul><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Certification:</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Once after the training you receive course completion certificate from Mangates</span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Who can Attend?</strong></span></p><p dir="ltr" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color:#000000;">Anybody who is interested in learning Effective Skills to Lead a Team.</span></p>

Certificate: Course Completion Certificate | Language: English
Duration: 1 Day | Credits: 8 PDUs
Course Delivery: Classroom | Virtual Live
Lunch and Beverages are included in a classroom session
Course Overview:
Providing outstanding customer service can make the difference between gaining, keeping, or losing a customer. In this one-day Customer Service Essentials training course, you gain foundational knowledge, leverage proven techniques, and apply best practices that will help develop and maintain mutually beneficial relationships with your customers, while continuing to grow your customer base. Gaining these essential customer service skills can help your company boost their customer retention and acquisition metrics.
Course Topics:
Assessing your attitude to customer service
Practicing verbal and vocal skills
Handling customer complaints and difficult situations
Demonstrating empathy and building rapport
Defining the Golden Rules for Success
Course Feature:
You Will Learn How To:
Adopt a confident, consistent approach that ensures great service
Apply best practice communication techniques to connect with your customers
Choose and apply techniques that create customer loyalty and exceed expectations
Respond positively and constructively to customer problems
Certification:
Once after the training you receive course completion certificate from Mangates
Who can Attend?
No formal prerequisites are required to attend this course.

Mangates

Customer Service Essentials 1 Day Training in Preston

Boost Customer Satisfaction: Join us 1 Day Training in Preston

The sale ends 5 days before the event starts.

Early Bird Fee

The sale ends 10 days before the event starts.

Standard Fee

Luton

Customer Service Essentials 1 Day Training in Luton

Boost Customer Satisfaction: Join us 1 Day Training in Luton

Fleet 

Customer Service Essentials 1 Day Training in Fleet

Boost Customer Satisfaction: Join us 1 Day Training in Fleet

Chorley

Customer Service Essentials 1 Day Training in Chorley

Boost Customer Satisfaction: Join us 1 Day Training in Chorley

Warwick

Customer Service Essentials 1 Day Training in Warwick

Boost Customer Satisfaction: Join us 1 Day Training in Warwick

Slough

Customer Service Essentials 1 Day Training in Slough

Boost Customer Satisfaction: Join us 1 Day Training in Slough

<p>Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge CRM and PR bundle to help you in this endeavour.</p><p>Experts design our CRM and PR bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding CRM and PR sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.</p><p>To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the CRM and PR bundle and gain a competitive advantage.</p><p><strong>Learning Outcomes</strong></p><p>This unique bundle will help you to-</p><ul><li>Acquire a deeper understanding of CRM and PR</li><li>Help you in achieving your career goal</li><li>Make you confident in your knowledge and skills</li><li>Be aware of the employment trends in related industries.</li><li>Adapt to an ever-changing industry</li></ul><p>The CRM and PR resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.</p><p><strong>Course Curriculum</strong></p><p><strong>Course 1: CRM: CRM (Customer Relationship Management) (Level 4 at QLS)</strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Course 2: PR : Public Relation &amp; Media (Level 4 at QLS)</strong></p><ul><li>Introduction to Public Relations</li><li>Concepts of Public Relations</li><li>Management and Organisation of Public Relations</li><li>Public Relations Tactics and Research</li><li>Major Fields of Public Relations Practice Part I</li><li>Major Fields of Public Relations Practice Part II</li><li>Social Media and PR</li><li>Crisis management</li><li>Ethics &amp; Professionalism in Public Relations</li></ul><p><strong>Certification</strong></p><p>Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        80 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this CRM and PR bundle.</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Anyone can enrol in this Training.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>You will get a competitive edge and have access to a variety of employment prospects after completing this CRM and PR bundle.</p>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div> <p>2 PDF CPD Certificate Completely free of charge.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>2 Hard Copy QLS Endorsed Certificate Completely free of charge.</p> </div>

                        </div>

Gaining thorough knowledge or specialising in a specific field requires finding relevant courses in the proper order. This is a daunting task for anyone, especially someone who needs a broad understanding of the subject. Moreover, It can take a lot of work to find a thorough course on a particular topic, especially one that starts at the very beginning and covers everything. Hence, to make life easier, we present you with this all-inclusive, cutting-edge CRM and PR bundle to help you in this endeavour.
Experts design our CRM and PR bundle to prepare you for the challenges of this ever-competitive world. The courses in the bundle include practical and real-life scenarios and theories to help you become familiar with the most recent developments in this rapidly expanding CRM and PR sector. Furthermore, you'll be in complete charge of your learning journey; you can learn anywhere and anytime.
To make your learning process as smooth as possible, our team has prepared round-the-clock to answer your every query. So, don't hesitate to enrol in the CRM and PR bundle and gain a competitive advantage.
Learning Outcomes
This unique bundle will help you to-
Acquire a deeper understanding of CRM and PR
Help you in achieving your career goal
Make you confident in your knowledge and skills
Be aware of the employment trends in related industries.
Adapt to an ever-changing industry
The CRM and PR resources were created with the help of experts, and all subject-related information is kept updated regularly to ensure learners stay caught up on the latest developments.
Course Curriculum
Course 1: CRM: CRM (Customer Relationship Management) (Level 4 at QLS)
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
Course 2: PR : Public Relation & Media (Level 4 at QLS)
Introduction to Public Relations
Concepts of Public Relations
Management and Organisation of Public Relations
Public Relations Tactics and Research
Major Fields of Public Relations Practice Part I
Major Fields of Public Relations Practice Part II
Social Media and PR
Crisis management
Ethics & Professionalism in Public Relations
Certification
Learners will get 2 QLS Endorsed Certificate + 2 CPD Accredited Certificate of achievement directly at their doorstep after successfully completing the package! It should be noted that international students must pay a £10 shipping cost.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone who is interested in a particular field, wants to strengthen their resume, or wants to grow in their career would benefit from this CRM and PR bundle.
 Requirements 
Anyone can enrol in this Training.
 Career path 
You will get a competitive edge and have access to a variety of employment prospects after completing this CRM and PR bundle.
 Certificates 
Certificate of completion
 Digital certificate - Included 
2 PDF CPD Certificate Completely free of charge.
Certificate of completion
 Hard copy certificate - Included 
2 Hard Copy QLS Endorsed Certificate Completely free of charge.

Imperial Academy

Online Course Marketing

CRM (Customer Relationship Management)

Professional Skills Course (PSC)

Trainers Course

Certificate in Mortgage Advice & Practice (CEMAP)

Continuous Professional Development (CPD)

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

CRM and PR  Training - Double Endorsed Certificate

General Admission

Glasgow

Customer Service Essentials 1 Day Training in Glasgow

Boost Customer Satisfaction: Join us 1 Day Training in Glasgow

Watford

Customer Service Essentials 1 Day Training in Watford

Boost Customer Satisfaction: Join us 1 Day Training in Watford

Reading

Customer Service Essentials 1 Day Training in Reading

Boost Customer Satisfaction: Join us 1 Day Training in Reading

<p>Delve into the CRM (Customer Relationship Management)'s principles   Obtain the abilities required to raise your competence in this field   Get a grasp of level 3,4 with a certificate of level 4 knowledge   All with this Imperial Academy's all-inclusive course.</p> <p>Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.</p> <p>This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of CRM (Customer Relationship Management). The extensive course was created with a specific goal in mind   to illuminate the route to your desired level of accomplishment in this sector.</p> <p><strong>This skill building </strong><strong>training </strong><strong>includes  </strong></p> <ul> <li>1 QLS Certificate</li><li>CPD Certifications (PDF and Hard Copy)</li><li>24/7 Tutor Support</li></ul><p>This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like  </p> <p><strong>Level 3</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li></ul> <p><strong>Level</strong><strong>4</strong></p> <ul> <li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>Quality Licence Scheme Endorsed Certificate of Achievement</strong></p> <p>Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.</p> <p><strong>Disclaimer</strong></p> <p>This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.</p> <p>Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <p>If you want to understand the global influence of CRM (Customer Relationship Management), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the CRM (Customer Relationship Management) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.</p> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Anyone can enrol in this course.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <p>After completing this course, you are to start your career or begin the next phase of your career in this field.</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>

                        </div>

Delve into the CRM (Customer Relationship Management)'s principles Obtain the abilities required to raise your competence in this field Get a grasp of level 3,4 with a certificate of level 4 knowledge All with this Imperial Academy's all-inclusive course.
Enrol now to gain different level knowledge all at one place. Be assured of your knowledge reservoir with Imperial Academy as your learning partner.
This detailed training is the perfect place for you if you want to discover crucial tactics, and advice for accelerating both personal and career growth. You will experience this support with our Quality License Scheme endorsed course. By taking advantage of any amenities offered by the course, you can learn about numerous aspects of CRM (Customer Relationship Management). The extensive course was created with a specific goal in mind to illuminate the route to your desired level of accomplishment in this sector.
This skill building training includes 
1 QLS Certificate
CPD Certifications (PDF and Hard Copy)
24/7 Tutor Support
This online course's curriculum was designed by experts using their skills and in-depth knowledge. By equipping you with the relevant knowledge and ideas, Imperial Academy's curriculum was created to help you advance in your current position. You will discover the principles of CRM (Customer Relationship Management) as you move through the modules of this course and learn about its key ideas, including things like 
Level 3
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Level4
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
Quality Licence Scheme Endorsed Certificate of Achievement
Learners will get a Level4QLS endorsed certificate (included with the course) directly at their doorstep after successfully completing this course! It should be noted that international students must pay a £10 shipping cost.
Disclaimer
This course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. One Education will be able to advise you on any further recognition. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
Imperial Academy is an approved reselling partner for Quality Licence Scheme courses under One Education.
 CPD 
120 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
If you want to understand the global influence of CRM (Customer Relationship Management), you should take this course. Anyone working in the sector, whether they are a novice or a pro, would benefit from comprehending the CRM (Customer Relationship Management) issues to solve them. This program contains vital topics that will assist you in overcoming obstacles and enhancing your practices.
 Requirements 
Anyone can enrol in this course.
 Career path 
After completing this course, you are to start your career or begin the next phase of your career in this field.
 Certificates 
Certificate of completion
 Hard copy certificate - Included 

Customer Relationship Management

Certified Manager of Quality

FA Level 1

Institute of Leadership & Management (ILM)

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 3 & 4 CRM (Customer Relationship Management)

<p><strong>CRM (Customer Relationship Management) Online</strong></p><p>Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers.</p><p>Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management).</p><p>Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections.</p><p><strong>Why Choose the CRM (Customer Relationship Management) Course from Us</strong></p><ul><li>Self-paced CRM course, access available from anywhere.</li><li>Easy to understand, high-quality study materials.</li><li>CRM Course developed by industry experts.</li><li>MCQ quiz after each module to assess your learning.</li><li>Automated and instant assessment results.</li><li>24/7 support via live chat, phone call or email.</li><li>Free PDF certificate as soon as completing the CRM course.</li></ul><p><strong>Course Included</strong></p><ul><li><strong>Main Course: CRM (Customer Relationship Management)</strong></li></ul><p><strong>Free Courses</strong></p><ul><li><strong>Course 01:</strong> Level 2 Customer Service</li></ul><p><strong>[ Note: Free PDF certificate as soon as completing the CRM: CRM </strong><strong>course]</strong></p> <p><strong>CRM (Customer Relationship Management) Online Training</strong></p><p><em><strong>Course Curriculum of CRM </strong></em></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul><p><strong>Assessment Method of CRM</strong></p><p>After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.</p><p><strong>Certification of CRM </strong></p><p>After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale.</p> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p><strong>CRM (Customer Relationship Management) Online Training</strong></p><p>This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects.</p>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p><strong>CRM (Customer Relationship Management) Online Training</strong></p><p>There are <strong>no specific</strong> requirements for this CRM: CRM course because it does not require any advanced knowledge or skills.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p><strong>CRM (Customer Relationship Management) Online Training</strong></p><p>Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like:</p><ul><li>CRM Analyst (£25,000 - £35,000)</li><li>Manager (£30,000 - £50,000)</li><li>Customer Service Manager (£25,000 - £50,000)</li><li>Marketing Manager (£30,000 - £60,000)</li><li>Sales Manager (£30,000 - £60,000)</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

CRM (Customer Relationship Management) Online
Do you want to get a comprehensive understanding of Customer Relationship Management? Then you are in the right place. Our CRM Course (Customer Relationship Management), focuses on strategies and tools to optimize interactions with customers.
Participants of the CRM Course (Customer Relationship Management) learn to leverage CRM systems, analyse customer data and implement effective communication strategies. The CRM Course (Customer Relationship Management) covers customer retention, acquisition, and satisfaction. Our CRM Course (Customer Relationship Management) also emphasises the role of technology in enhancing relationships. Moreover, the CRM Course (Customer Relationship Management) include CRM implementation, customer segmentation, and the integration of sales. How to do marketing and customer service is also a part of this CRM Course (Customer Relationship Management).
Participants of the CRM Course (Customer Relationship Management) will gain practical insights into building long-lasting customer connections.
Why Choose the CRM (Customer Relationship Management) Course from Us
Self-paced CRM course, access available from anywhere.
Easy to understand, high-quality study materials.
CRM Course developed by industry experts.
MCQ quiz after each module to assess your learning.
Automated and instant assessment results.
24/7 support via live chat, phone call or email.
Free PDF certificate as soon as completing the CRM course.
Course Included
Main Course: CRM (Customer Relationship Management)
Free Courses
Course 01: Level 2 Customer Service
[ Note: Free PDF certificate as soon as completing the CRM: CRM course]
CRM (Customer Relationship Management) Online Training
Course Curriculum of CRM 
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
Assessment Method of CRM
After completing each module of the CRM (Customer Relationship Management) Online Training, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification.
Certification of CRM 
After completing the MCQ/Assignment assessment for the CRM (Customer Relationship Management) Online Training course, you will be entitled to a Certificate of Completion from Training Tale.
 Who is this course for? 
CRM (Customer Relationship Management) Online Training
This CRM: CRM Course (Customer Relationship Management) is designed for anyone who wants to build strong customer relationships and improve their business prospects.
 Requirements 
CRM (Customer Relationship Management) Online Training
There are no specific requirements for this CRM: CRM course because it does not require any advanced knowledge or skills.
 Career path 
CRM (Customer Relationship Management) Online Training
Through this CRM: CRM Course (Customer Relationship Management) completion, you can get jobs like:
CRM Analyst (£25,000 - £35,000)
Manager (£30,000 - £50,000)
Customer Service Manager (£25,000 - £50,000)
Marketing Manager (£30,000 - £60,000)
Sales Manager (£30,000 - £60,000)
 Certificates 
Certificate of completion
 Digital certificate - Included 

Training Tale

Customer Relations

Commercial & Contract Management Certification Program (CCM)

Customer Experience Management

CRM: Customer Relationship Management with Customer Service Training

<p><strong> 24-Hour Flash Sale! Prices Reduced Like Never Before!! </strong></p><p>In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to <strong>five times</strong> more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field.</p><p>This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the <strong>Fundamentals of CRM</strong>, <strong>Strategies for Effective Implementation</strong>, and the crucial role of <strong>Data Analysis</strong> in understanding <strong>Customer Behaviour</strong>. The curriculum also covers the technical aspects of <strong>Managing Databases</strong> and the skills needed to deepen <strong>Customer Relationships</strong> and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field.</p><p><strong>Learning Outcomes of CRM - Customer Relationship Management Course:</strong></p><ul><li>Define and explain the core principles of Customer Relationship Management (CRM).</li><li>Implement effective CRM strategies to enhance customer satisfaction.</li><li>Utilise data analysis and databases to gain actionable customer insights.</li><li>Develop techniques for deepening customer relationships and fostering loyalty.</li><li>Employ best practices for handling customer complaints professionally.</li><li>Explore emerging trends and the future of CRM technology.</li></ul><p>This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy!</p><p><strong>Why Prefer this Customer Relationship Management Course?</strong></p><ul><li>Get a chance to order a <strong>QLS Endorsed Certificate</strong> upon completion of the course</li><li>Get a <strong>Free Student ID Card</strong> with CRM Training</li><li>The CRM course is <strong>Affordable and Simple</strong> to understand</li><li><strong>Lifetime Access</strong> to the CRM course materials</li><li>The CRM course comes with <strong>24/7 tutor support</strong></li></ul> <p><strong>**** Course Curriculum ****</strong></p><p><strong></strong><strong> Diploma in Customer Relationship Management at QLS Level 4 </strong><strong></strong></p><ul><li>Module 01: Introduction to Customer Relationship Management (CRM)</li><li>Module 02: Fundamentals</li><li>Module 03: Strategies</li><li>Module 04: Data Analysis</li><li>Module 05: Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future</li></ul><p><strong>Assessment Process</strong></p><p>Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.</p><p>After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme.</p> <h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        120 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div> <h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>Anyone interested in learning more about the topic is advised to take this course. This course is ideal for:</p><ul><li>Marketing professionals</li><li>Sales executives</li><li>Customer service staff</li><li>CRM enthusiasts</li></ul>
                        </div> <h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>You will not need any prior background or expertise to enrol in this CRM Course.</p>
                        </div> <h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this course, you are to start your career or begin the next phase of your career.</p><ul><li><strong>CRM Manager</strong> - £35,000 to £60,000</li><li><strong>Customer Service Manager</strong> - £30,000 to £50,000</li><li><strong>Sales Manager</strong> - £32,000 to £70,000</li><li><strong>CRM Systems Administrator</strong> - £25,000 to £40,000</li></ul>
                        </div> <h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited Certificate</h4>
        <p>
            Digital certificate -
            £12.99
        </p>
        <h4>Diploma in Customer Relationship Management at QLS Level 4</h4>
        <p>
            Hard copy certificate -
            £99
        </p>
            <div><p>After successfully completing the <strong>Diploma in Customer Relationship Management at QLS Level 4 </strong>course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -</p><ul><li><strong>99 GBP inside the UK</strong></li><li><strong>109 GBP (including postal fees) for international delivery</strong></li></ul><p><strong>CPD Accredited Certificate</strong></p><ul><li><strong>29 GBP</strong> for Printed Hardcopy Certificate inside the UK</li><li><strong>39 GBP</strong> for Printed Hardcopy Certificate outside the UK (international delivery)</li></ul></div>

                        </div>

 24-Hour Flash Sale! Prices Reduced Like Never Before!! 
In an era where customer loyalty is gold, understanding Customer Relationship Management (CRM) becomes essential for any business aspiring to thrive in the long run. In the UK, studies have shown that acquiring a new customer can be up to five times more expensive than retaining an existing one, highlighting the significant role of CRM in business strategies today. For this, the CRM: Customer Relationship Management at QLS Level 4 course has been designed to equip you with the skills and knowledge needed to excel in this critical field.
This course explores CRM, beginning with an introduction to its importance in contemporary business. You'll learn about the Fundamentals of CRM, Strategies for Effective Implementation, and the crucial role of Data Analysis in understanding Customer Behaviour. The curriculum also covers the technical aspects of Managing Databases and the skills needed to deepen Customer Relationships and handle complaints proficiently. Moreover, a forward-looking module on the future of CRM prepares you for emerging trends and technologies in the field.
Learning Outcomes of CRM - Customer Relationship Management Course:
Define and explain the core principles of Customer Relationship Management (CRM).
Implement effective CRM strategies to enhance customer satisfaction.
Utilise data analysis and databases to gain actionable customer insights.
Develop techniques for deepening customer relationships and fostering loyalty.
Employ best practices for handling customer complaints professionally.
Explore emerging trends and the future of CRM technology.
This program is your key to unlocking long-term customer loyalty and driving business growth. By understanding and applying the principles taught in this CRM course, you'll be well-equipped to contribute to your organisation's success and advance your career. Enrol today in this CRM - Customer Relationship Management at QLS Level 4 course and gain the knowledge and expertise to become a customer service prodigy!
Why Prefer this Customer Relationship Management Course?
Get a chance to order a QLS Endorsed Certificate upon completion of the course
Get a Free Student ID Card with CRM Training
The CRM course is Affordable and Simple to understand
Lifetime Access to the CRM course materials
The CRM course comes with 24/7 tutor support
**** Course Curriculum ****
 Diploma in Customer Relationship Management at QLS Level 4 
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: Fundamentals
Module 03: Strategies
Module 04: Data Analysis
Module 05: Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future
Assessment Process
Once you have completed all the modules on the CRM - Customer Relationship Management course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards.
After passing the exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme.
 CPD 
120 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Anyone interested in learning more about the topic is advised to take this course. This course is ideal for:
Marketing professionals
Sales executives
Customer service staff
CRM enthusiasts
 Requirements 
You will not need any prior background or expertise to enrol in this CRM Course.
 Career path 
After completing this course, you are to start your career or begin the next phase of your career.
CRM Manager - £35,000 to £60,000
Customer Service Manager - £30,000 to £50,000
Sales Manager - £32,000 to £70,000
CRM Systems Administrator - £25,000 to £40,000
 Certificates 
CPD Accredited Certificate
 Digital certificate - £12.99 
Diploma in Customer Relationship Management at QLS Level 4
 Hard copy certificate - £99 
After successfully completing the Diploma in Customer Relationship Management at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of -
99 GBP inside the UK
109 GBP (including postal fees) for international delivery
CPD Accredited Certificate
29 GBP for Printed Hardcopy Certificate inside the UK
39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Academy for Health and Fitness

Learning & Development

Diploma in Management Studies (DMS)

CRM: Customer Relationship Management

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Delve into eight immersive CPD Accredited courses, each a standalone course:</p><ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Relationship Management</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know Your Customer (KYC)</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Phone-Based Customer Service</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Customer Service Fraud Officer</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Win Customers Efficiently: Customer Service Diploma</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Know the Selling Strategies that Boost Customer Acquisition</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Sales: Psychology of Customers</strong></li><li fr-original-style="" style="box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Effective Communication Skills</strong></li></ol><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">So, don&#39;t wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin!</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Learning Outcomes:</strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Attain a holistic understanding in the designated areas of study with the CRM bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Establish robust bases across each course nestled within the CRM bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Decipher intricate concepts through the articulate content of the CRM bundle.</li><li fr-original-style="" style="box-sizing: border-box;">Amplify your prowess in interpreting, scrutinising, and implementing theories.</li><li fr-original-style="" style="box-sizing: border-box;">Procure the capacity to engage with the course material on an intellectual and profound level.</li><li fr-original-style="" style="box-sizing: border-box;">Become proficient in the art of problem-solving across various disciplines.</li></ul><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.</p><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future.</p><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">CPD</div>
    </h2>

                        <div id="cpd" fr-original-style="" style="box-sizing: border-box;">
                            <div fr-original-style="" style="box-sizing: border-box;">
                                <div fr-original-style="" style="box-sizing: border-box;">
                                    <div fr-original-style="" style="box-sizing: border-box;">
                                        80 CPD hours / points
                                    </div>
                                        <div fr-original-style="" style="box-sizing: border-box;">
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for" fr-original-style="" style="box-sizing: border-box;">
                            <ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Individuals keen on deepening their firm understanding in the respective fields.</li><li fr-original-style="" style="box-sizing: border-box;">Students pursuing higher education looking for comprehensive theory modules.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to refresh or enhance their knowledge.</li><li fr-original-style="" style="box-sizing: border-box;">Anyone with a thirst for knowledge and a passion for continuous learning.</li></ul>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Career path</div>
    </h2>

                        <div id="career_path" fr-original-style="" style="box-sizing: border-box;">
                            <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it&#39;s academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork.</p>
                        </div><h2 fr-original-style="" style="box-sizing: border-box;">
        
        <div fr-original-style="" style="box-sizing: border-box;">Certificates</div>
    </h2>

                        <div id="optional_extras" fr-original-style="" style="box-sizing: border-box;">
                                    <h4 fr-original-style="" style="box-sizing: border-box;">CPD Certificate Of Completion</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Digital certificate -
            Included
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">8 Digital Certificates Are Included With This Bundle</p></div>
        <h4 fr-original-style="" style="box-sizing: border-box;">CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)</h4>
        <p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
            Hard copy certificate -
            &pound;9.99
        </p>
            <div fr-original-style="" style="box-sizing: border-box;"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">Hardcopy Transcript - &pound;9.99</p></div>

                        </div>

Are you ready to embark on an enlightening journey of wisdom with the CRM bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - CRM : Customer Relationship Management.
Delve into eight immersive CPD Accredited courses, each a standalone course:
Customer Relationship Management
Know Your Customer (KYC)
Phone-Based Customer Service
Customer Service Fraud Officer
Win Customers Efficiently: Customer Service Diploma
Know the Selling Strategies that Boost Customer Acquisition
Sales: Psychology of Customers
Effective Communication Skills
Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the CRM : Customer Relationship Management bundle illuminate your path to wisdom.
The CRM : Customer Relationship Management bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace.
In the framework of the CRM : Customer Relationship Management package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the CRM bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement!
So, don't wait further and join the CRM : Customer Relationship Management community today and let your voyage of discovery begin!
Learning Outcomes:
Attain a holistic understanding in the designated areas of study with the CRM bundle.
Establish robust bases across each course nestled within the CRM bundle.
Decipher intricate concepts through the articulate content of the CRM bundle.
Amplify your prowess in interpreting, scrutinising, and implementing theories.
Procure the capacity to engage with the course material on an intellectual and profound level.
Become proficient in the art of problem-solving across various disciplines.
Stepping into the CRM bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge.
The CRM bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the CRM bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world.
The CRM bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the CRM bundle allows learners to make meaningful contributions to their chosen fields. Embark on the CRM journey and let knowledge guide you towards a brighter future.
 CPD 
80 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Individuals keen on deepening their firm understanding in the respective fields.
Students pursuing higher education looking for comprehensive theory modules.
Professionals seeking to refresh or enhance their knowledge.
Anyone with a thirst for knowledge and a passion for continuous learning.
 Career path 
Armed with the CRM bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the CRM bundle lays a solid groundwork.
 Certificates 
CPD Certificate Of Completion
 Digital certificate - Included 
8 Digital Certificates Are Included With This Bundle
CPD Quality Standard Hardcopy Certificate (FREE UK Delivery)
 Hard copy certificate - £9.99 
Hardcopy Transcript - £9.99

NextGen Learning

CRM : Customer Relationship Management - 8 Courses Bundle

CRM: Customer Relationship Management Online
Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you.
This CRM Course (Customer Relationship Management) delves into customer-centric strategies and emphasizing the use of CRM tools for enhanced customer interactions. The CRM Course (Customer Relationship Management) participants gain insights into customer data analysis, segmentation and effective communication techniques. The CRM Course (Customer Relationship Management) fosters skills in CRM system implementation and aligning sales. Moreover, the CRM Course (Customer Relationship Management) involves marketing and service functions. The CRM Course (Customer Relationship Management) helps in optimizing overall business performance through strengthened customer relationships.
As the CRM Course (Customer Relationship Management) is a great method to progress your profession the what are you waiting? Sign up for this CRM Course (Customer Relationship Management) immediately!
Main Course: CRM: Customer Relationship Management
Courses you will get along with this CRM: Customer Relationship Management Course:
CRM Course Offers free Close Protection Course
CRM Course Offers free Security Management Course
Others benefit Included with CRM: Customer Relationship Management Course.
Free 03 PDF Certificate
Access to Content - Lifetime
Exam Fee - Totally Free
Free Retake Exam
[ Note: Free PDF certificate as soon as completing the CRM: Customer Relationship Management Course]
CRM: Customer Relationship Management Online
Course Curriculum of CRM: Customer Relationship Management
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
Assessment Method of CRM: Customer Relationship Management
After completing CRM: Customer Relationship Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments.
Certification of CRM: Customer Relationship Management
After completing the CRM: Customer Relationship Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99.
Who is this course for?
CRM: Customer Relationship Management
Anyone can take this CRM Course (Customer Relationship Management).
Requirements
CRM: Customer Relationship Management
To enroll in this CRM: Customer Relationship Management Course, students must fulfil the following requirements:
Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course.
Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course.
Basic computer Skill is required to complete our CRM: Customer Relationship Management Course.
If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old.
Career path
CRM: Customer Relationship Management
After completing this CRM Course (Customer Relationship Management), you can work as a manager, customer service manager, CRM analyst, and many other positions!

School Of Health Care

Customer Service

Sales Management

CRM: Customer Relationship Management
Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector.
Our CRM (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM.
Enhance your organisational efficiency and maximise business growth through our effective CRM (Customer Relationship Management) practices!
Learning Outcome of CRM (Customer Relationship Management)
This CRM (Customer Relationship Management) will teach you about:
Introduction to CRM (Customer Relationship Management).
The CRM (Customer Relationship Management) explains CRM fundamentals.
CRM (Customer Relationship Management) also includes CRM strategies.
Data analysis in CRM and collecting CRM databases are parts of this CRM (Customer Relationship Management).
Through the CRM (Customer Relationship Management), you will learn about deepening customer relationships.
Handling customer complaints and the future of CRM is elaborately explained in this CRM (Customer Relationship Management).
Special Offers of this CRM: Customer Relationship Management Course
This CRM: Customer Relationship Management Course includes a FREE PDF Certificate.
Lifetime access to this CRM: Customer Relationship Management Course
Instant access to this CRM: Customer Relationship Management Course
Get FREE Tutor Support to this CRM: Customer Relationship Management Course
CRM: Customer Relationship Management
Unlock the full potential of your customer interactions with our CRM: Customer Relationship Management course, offering a comprehensive introduction to CRM strategies and functionalities. This CRM: Customer Relationship Management course guides you through the essentials of CRM, from data analysis to managing CRM databases. Learn how to navigate challenges and streamline processes through the CRM: Customer Relationship Management framework. Moreover, the CRM: Customer Relationship Management course teaches you to deepen customer relationships and explore the future of CRM. Elevate your business and master the art of customer loyalty with our expert-led CRM: Customer Relationship Management program.
Who is this course for?
CRM: Customer Relationship Management
This CRM (Customer Relationship Management) is intended for individuals who wish to enhance their company chances and cultivate solid client connections.
Requirements
CRM: Customer Relationship Management
To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements:
Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course.
Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course.
Basic computer Skill is required to complete our CRM: Customer Relationship Management Course.
If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old.
Career path
CRM: Customer Relationship Management
You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM (Customer Relationship Management)!




Wise Campus

Customer Care

CRM: Customer Relationship Management - CPD Certified

CRM: Customer Relationship Management Online
Are you excited to start a job as front desh executive or the job which have direct interaction with customers? Then our comprehensive CRM Course (Customer Relationship Management) is perfect for you.
This CRM Course (Customer Relationship Management) delves into customer-centric strategies and emphasizing the use of CRM tools for enhanced customer interactions. The CRM Course (Customer Relationship Management) participants gain insights into customer data analysis, segmentation and effective communication techniques. The CRM Course (Customer Relationship Management) fosters skills in CRM system implementation and aligning sales. Moreover, the CRM Course (Customer Relationship Management) involves marketing and service functions. The CRM Course (Customer Relationship Management) helps in optimizing overall business performance through strengthened customer relationships.
As the CRM Course (Customer Relationship Management) is a great method to progress your profession the what are you waiting? Sign up for this CRM Course (Customer Relationship Management) immediately!
Main Course: CRM: Customer Relationship Management
Free courses included with CRM: Customer Relationship Management Course:
Along with CRM: Customer Relationship Management Course you will get free Close Protection Course
Along with CRM: Customer Relationship Management Course you will get free Security Management Course
Special Offers of this CRM: Customer Relationship Management Course:
This CRM: Customer Relationship Management Course includes a FREE PDF Certificate.
Lifetime access to this CRM: Customer Relationship Management Course
Instant access to this CRM: Customer Relationship Management Course
24/7 Support Available to this CRM: Customer Relationship Management Course
CRM: Customer Relationship Management Online
Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM.
Who is this course for?
CRM: Customer Relationship Management
Anyone can take this CRM Course (Customer Relationship Management).
Requirements
CRM: Customer Relationship Management
To enroll in this CRM: Customer Relationship Management Course, students must fulfil the following requirements:
Good Command over English language is mandatory to enrol in our CRM: Customer Relationship Management Course.
Be energetic and self-motivated to complete our CRM: Customer Relationship Management Course.
Basic computer Skill is required to complete our CRM: Customer Relationship Management Course.
If you want to enrol in our CRM: Customer Relationship Management Course, you must be at least 15 years old.
Career path
CRM: Customer Relationship Management
After completing this CRM Course (Customer Relationship Management), you can work as a manager, customer service manager, CRM analyst, and many other positions!

CRM: Customer Relationship Management
Would you want to learn about various methods for choosing tools and the best ways to keep customers? Our in-depth CRM Course (Customer Relationship Management) will assist you in expanding your knowledge about the CRM sector.
Our CRM Course (Customer Relationship Management) provides an introduction to Customer Relationship Management (CRM) along with its all functions. Also, the CRM Course (Customer Relationship Management) explains CRM strategies, and data analysis in CRM and CRM Databases. Moreover, this CRM Course (Customer Relationship Management) includes difficulties handling processes. Additionally, the CRM Course (Customer Relationship Management) explain how to deepen the customer relationship and the future of CRM.
Enhance your organisational efficiency and maximise business growth through our effective CRM Course (Customer Relationship Management) practices!
Learning Outcome of CRM Course (Customer Relationship Management)
This CRM Course (Customer Relationship Management) will teach you about:
Introduction to CRM Course (Customer Relationship Management).
The CRM Course (Customer Relationship Management) explains CRM fundamentals.
CRM Course (Customer Relationship Management) also includes CRM strategies.
Data analysis in CRM and collecting CRM databases are parts of this CRM Course (Customer Relationship Management).
Through the CRM Course (Customer Relationship Management), you will learn about deepening customer relationships.
Handling customer complaints and the future of CRM is elaborately explained in this CRM Course (Customer Relationship Management).
Special Offers of this CRM: Customer Relationship Management Course
This CRM: Customer Relationship Management Course includes a FREE PDF Certificate.
Lifetime access to this CRM: Customer Relationship Management Course
Instant access to this CRM: Customer Relationship Management Course
Get FREE Tutor Support to this CRM: Customer Relationship Management Course
CRM: Customer Relationship Management
Unlock the potential of your business with our CRM: Customer Relationship Management course. This CRM: Customer Relationship Management course provides a comprehensive introduction to all CRM functions, ensuring you grasp the fundamentals of managing customer relationships. You’ll explore effective CRM: Customer Relationship Management strategies, master data analysis in CRM, and gain expertise in navigating CRM databases. Additionally, our CRM: Customer Relationship Management course covers the intricacies of handling process challenges, helping you deepen customer relationships. Plus, you'll get insights into the future of CRM: Customer Relationship Management, making this course your gateway to mastering customer engagement.
Who is this course for?
CRM: Customer Relationship Management
This CRM: Customer Relationship Management is intended for individuals who wish to enhance their company chances and cultivate solid client connections.
Requirements
CRM: Customer Relationship Management
To enrol in this CRM: Customer Relationship Management Course, students must fulfil the following requirements.
To join in our CRM: Customer Relationship ManagementCourse, you must have a strong command of the English language.
To successfully complete our CRM: Customer Relationship Management Course, you must be vivacious and self driven.
To complete our CRM: Customer Relationship Management Course, you must have a basic understanding of computers.
A minimum age limit of 15 is required to enrol in this CRM: Customer Relationship Management Course.
Career path
CRM: Customer Relationship Management
You may work as a manager, customer service manager, CRM analyst, and many other roles after finishing this CRM: Customer Relationship Management!




CRM: Customer Relationship Management - CPD Accredited

<p><strong>Do you want to work as a customer service representative?</strong> Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you!</p> <p>This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth.</p> <p>Our modules are primarily based on <strong>defining, building, sustaining, and improving long-term relationships with customers. </strong>By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to :</p> <ul> <li><strong>Understanding customer needs and wants </strong></li><li><strong>Satisfying and motivating potential customers</strong></li><li><strong>Translating them into an actual customer </strong></li></ul> <p>One of the key topics in the CRM bundle is <strong>Customer acquisition and retention </strong>this will cover issues such as :</p> <ul> <li><strong>Acquiring customers at a lesser cost and acquiring as many customers as possible </strong></li><li><strong>Acquiring customers who have an affinity and are business oriented </strong> </li><li><strong>Acquiring customers who are keen on the newer business model </strong> </li></ul> <p>Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card.</p> <p><strong>What other courses are included with this CRM Training?</strong></p> <ul> <li><strong>Course 01: </strong>Customer Relationship Management<strong><br /></strong></li><li><strong>Course 02: </strong>Know Your Customer (KYC)</li><li><strong>Course 03: </strong>Retail Management - Level 5<strong><br /></strong></li><li><strong>Course 04: </strong>Phone-Based Customer Service<strong><br /></strong></li><li><strong>Course 05: </strong>Sales: Psychology of Customers<strong><br /></strong></li><li><strong>Course 06: </strong>GCSE English<strong><br /></strong></li><li><strong>Course 07: </strong>Public Speaking and Presentation Skill Course<strong><br /></strong></li><li><strong>Course 08: </strong>The Formula to Talk with Strangers<strong><br /></strong></li><li><strong>Course 09: </strong>Level 2 Microsoft Office Essentials<strong><br /></strong></li><li><strong>Course 10</strong><strong>: </strong>Time Management<strong><br /></strong></li><li><strong>Course 11: </strong>Stress Management Training</li></ul> <p><strong>From this CRM bundle Learners will acquire knowledge on : </strong></p> <ul> <li>What is Customer Relationship Management (CRM)</li><li>Importance of CRM in business</li><li>Customer Retention &amp; Loyalty</li><li>Get an understanding of how the CRM process works</li><li>Importance of retail management in business</li><li>Practical tools and approaches for conducting customer attitude surveys</li><li>Getting to know your customers, and identifying concerns and possibilities.</li><li>Learn the Formula to Talk with Strangers</li><li>Public Speaking and Presentation Skills</li><li>Learn how to make the best use of time</li></ul> <p>So, enrol now in this <strong>CRM (Customer Relationship Management) </strong> Training to advance your career!</p><p>We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff.</p> <p><strong>Course Curriculum</strong></p> <p>Course Curriculum of <strong>CRM (Customer Relationship Management)</strong></p> <ul> <li>Module 01: Introduction to Customer Relationship Management</li><li>Module 02: CRM Fundamentals</li><li>Module 03: CRM Strategies CRM Strategies</li><li>Module 04: Data Analysis in CRM</li><li>Module 05: CRM Databases</li><li>Module 06: Deepening Customer Relationship</li><li>Module 07: Handling Customer Complaints</li><li>Module 08: Future of CRM</li></ul> <p><strong>How will I get my Certificate?</strong></p> <p>After successfully completing the <strong>CRM (Customer Relationship Management) </strong>course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.</p> <ul> <li><strong>PDF Certificate: Free (Previously it was £6*11 = £66)</strong></li><li><strong>Hard Copy Certificate: Free (For The Title Course: Previously it was £10)</strong></li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        110 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                             <ul> <li>Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks</li><li>Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy</li><li>Senior marketing managers looking for a different approach when considering how to manage customer relationships</li><li>Professionals aiming to advance their careers in marketing, leadership, or CRM.</li></ul> 
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                             <p>Our <strong>CRM (Customer Relationship Management) </strong><strong>Training </strong> is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices.</p> 
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                             <ul> <li>CRM manager</li><li>Senior CRM manager</li><li>Head of CRM</li><li>Director of Performance Marketing</li></ul> <p>The average salary of a CRM manager is approximately £48,000 per year</p> 
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Certificate of completion</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div> <p>You will get the Hard Copy certificate for the title course (<strong>Customer Relationship Management</strong>) absolutely Free! Other Hard Copy certificates are available for £10 each. </p> <p>Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.</p> </div>
        <h4>Certificate of completion</h4>
        <p>
            Digital certificate -
            Included
        </p>

                        </div>

Do you want to work as a customer service representative? Enjoy facing corporate challenges and thrive to become a service provider? Then this training package is for you!
This CRM Bundle will provide you with a broad perspective of dealing with customers, and a better method to handle the external interactions and relationships that drive business growth.
Our modules are primarily based on defining, building, sustaining, and improving long-term relationships with customers. By taking our courses the learners will focus on the lifetime value of their customers and by that time they will be able to :
Understanding customer needs and wants
Satisfying and motivating potential customers
Translating them into an actual customer
One of the key topics in the CRM bundle is Customer acquisition and retention this will cover issues such as :
Acquiring customers at a lesser cost and acquiring as many customers as possible
Acquiring customers who have an affinity and are business oriented 
Acquiring customers who are keen on the newer business model 
Along with this course you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a free student ID card.
What other courses are included with this CRM Training?
Course 01: Customer Relationship Management
Course 02: Know Your Customer (KYC)
Course 03: Retail Management - Level 5
Course 04: Phone-Based Customer Service
Course 05: Sales: Psychology of Customers
Course 06: GCSE English
Course 07: Public Speaking and Presentation Skill Course
Course 08: The Formula to Talk with Strangers
Course 09: Level 2 Microsoft Office Essentials
Course 10: Time Management
Course 11: Stress Management Training
From this CRM bundle Learners will acquire knowledge on : 
What is Customer Relationship Management (CRM)
Importance of CRM in business
Customer Retention & Loyalty
Get an understanding of how the CRM process works
Importance of retail management in business
Practical tools and approaches for conducting customer attitude surveys
Getting to know your customers, and identifying concerns and possibilities.
Learn the Formula to Talk with Strangers
Public Speaking and Presentation Skills
Learn how to make the best use of time
So, enrol now in this CRM (Customer Relationship Management)  Training to advance your career!
We are really delighted to offer this bundle on customer relationship management from a business viewpoint with you. The emphasis would be on addressing a wide range of critical subjects, beginning with the concept of CRM and progressing through the CRM process model. Each topic is intended to improve not only your academic comprehension but also your practical expertise. However, This training bundle will also teach you how to get up close and personal with your customers, engaging and teaching them so that they naturally return to you for value. Once they're hooked, they're significantly more inclined to buy your stuff.
Course Curriculum
Course Curriculum of CRM (Customer Relationship Management)
Module 01: Introduction to Customer Relationship Management
Module 02: CRM Fundamentals
Module 03: CRM Strategies CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
How will I get my Certificate?
After successfully completing the CRM (Customer Relationship Management) course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
 CPD 
110 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
Professionals and entrepreneurs looking to strengthen their understanding of how the customer works and thinks
Customers-focused business owners or workers that want to enhance their Customer Relationship Management Strategy
Senior marketing managers looking for a different approach when considering how to manage customer relationships
Professionals aiming to advance their careers in marketing, leadership, or CRM.
 Requirements 
Our CRM (Customer Relationship Management) Training  is fully compatible with PC's, Mac's, Laptop, tablets and Smartphone devices.
 Career path 
CRM manager
Senior CRM manager
Head of CRM
Director of Performance Marketing
The average salary of a CRM manager is approximately £48,000 per year
 Certificates 
Certificate of completion
 Hard copy certificate - Included 
You will get the Hard Copy certificate for the title course (Customer Relationship Management) absolutely Free! Other Hard Copy certificates are available for £10 each. 
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Certificate of completion
 Digital certificate - Included 

Apex Learning

CRM - CPD Accredited

<p>The <strong>Customer Relationship Management (CRM)</strong> sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty.</p><p>With the average salary range for CRM specialists in the UK lying between <strong>£40,000 to £90,000</strong> and rising demand for such roles, this is a profession not just of the present but the future.</p><p><strong>Learning Outcomes:</strong></p><ul><li>Understand the core principles of CRM.</li><li>Identify effective CRM strategies for businesses.</li><li>Analyse customer data for insightful decision-making.</li><li>Familiarise yourself with CRM database structures and uses.</li><li>Deepen and enhance customer relationships.</li><li>Efficiently address and manage customer complaints.</li><li>Predict future trends and directions of CRM.</li></ul><p><strong>Kye Highlights of the Customer Relationship Management (CRM)course:</strong></p><ul><li>Lifetime access to CRM course materials</li><li>Full tutor support is available from Monday to Friday with the CRM course</li><li>Learn CRM skills at your own pace from the comfort of your home</li><li>Gain a complete understanding of CRM course</li><li>Accessible, informative CRM learning modules designed by experts</li><li>Get 24/7 help or advice from our email and live chat teams with the CRM</li><li>Study CRM in your own time through your computer, tablet or mobile device</li><li>A 100% learning satisfaction guarantee with your CRM course</li></ul><p><strong> Customer Relationship Management </strong></p><p><strong>Curriculum Breakdown of the Customer Relationship Management Course</strong></p><ul><li><strong>Module 01:</strong> Introduction to Customer Relationship Management (CRM)<strong><br /></strong></li><li><strong>Module 02: </strong>CRM Fundamentals<strong><br /></strong></li><li><strong>Module 03: </strong>CRM Strategies<strong><br /></strong></li><li><strong>Module 04:</strong> Data Analysis in CRM<strong><br /></strong></li><li><strong>Module 05: </strong>CRM Databases<strong><br /></strong></li><li><strong>Module 06: </strong>Deepening Customer Relationship<strong><br /></strong></li><li><strong>Module 07: </strong>Handling Customer Complaints</li><li><strong>Module 08:</strong> Future of CRM</li></ul><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM).</p>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>The Customer Relationship Management course will enhance your knowledge and improve your confidence.</p><ul><li>CRM Specialist: £30,000 to £50,000 per year</li><li>Customer Success Manager: £35,000 to £60,000 per year</li><li>CRM Administrator: £25,000 to £40,000 per year</li><li>Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year</li><li>CRM Consultant: £40,000 to £65,000 per year</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>CPD Accredited PDF Certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p><strong>CPD Accredited PDF Certificate</strong></p></div>
        <h4>CPD Accredited Hard Copy Certificate</h4>
        <p>
            Hard copy certificate -
            £10.79
        </p>
            <div><p><strong>CPD Accredited Hard Copy Certificate</strong></p><p><strong>Delivery Charge:</strong></p><ul><li>Inside the UK: Free </li><li>Outside of the UK: £9.99 each</li></ul></div>

                        </div>

The Customer Relationship Management (CRM) sector is witnessing an upsurge, offering many career opportunities worldwide. From managing customer data to resolving complaints, CRM professionals play an indispensable role in shaping an organisation's image and building customer loyalty.
With the average salary range for CRM specialists in the UK lying between £40,000 to £90,000 and rising demand for such roles, this is a profession not just of the present but the future.
Learning Outcomes:
Understand the core principles of CRM.
Identify effective CRM strategies for businesses.
Analyse customer data for insightful decision-making.
Familiarise yourself with CRM database structures and uses.
Deepen and enhance customer relationships.
Efficiently address and manage customer complaints.
Predict future trends and directions of CRM.
Kye Highlights of the Customer Relationship Management (CRM)course:
Lifetime access to CRM course materials
Full tutor support is available from Monday to Friday with the CRM course
Learn CRM skills at your own pace from the comfort of your home
Gain a complete understanding of CRM course
Accessible, informative CRM learning modules designed by experts
Get 24/7 help or advice from our email and live chat teams with the CRM
Study CRM in your own time through your computer, tablet or mobile device
A 100% learning satisfaction guarantee with your CRM course
 Customer Relationship Management 
Curriculum Breakdown of the Customer Relationship Management Course
Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: CRM Fundamentals
Module 03: CRM Strategies
Module 04: Data Analysis in CRM
Module 05: CRM Databases
Module 06: Deepening Customer Relationship
Module 07: Handling Customer Complaints
Module 08: Future of CRM
 CPD 
10 CPD hours / points  Accredited by CPD Quality Standards
 Who is this course for? 
The Customer Relationship Management (CRM) course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Customer Relationship Management (CRM).
 Requirements 
To enrol in this Customer Relationship Management course, all you need is a basic understanding of the English Language and an internet connection.
 Career path 
The Customer Relationship Management course will enhance your knowledge and improve your confidence.
CRM Specialist: £30,000 to £50,000 per year
Customer Success Manager: £35,000 to £60,000 per year
CRM Administrator: £25,000 to £40,000 per year
Sales Operations Analyst (CRM-focused): £28,000 to £45,000 per year
CRM Consultant: £40,000 to £65,000 per year
 Certificates 
CPD Accredited PDF Certificate
 Digital certificate - Included 
CPD Accredited PDF Certificate
CPD Accredited Hard Copy Certificate
 Hard copy certificate - £10.79 
CPD Accredited Hard Copy Certificate
Delivery Charge:
Inside the UK: Free
Outside of the UK: £9.99 each

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