1377 Creativity courses in Swanscombe delivered Online

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

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Soap making course covers types of soap making, methods of soap making, basic equipment, ingredients, and many more.

Do you want to learn to use a sewing machine but don’t know where to start? YOUR SEWING JOURNEY STARTS HERE I’ve been teaching complete beginners to sew since 2009 LEARN A LIFE-SKILL, SAVE MONEY & BOOST FEELINGS OF WELLBEING I’ve created an online video course based on my successful classes running since 2009 using the easiest-to-follow methods. It’s been tried & tested by children as young as 8 years old for a whole year….They LOVED it & we guarantee you will too! THIS COURSE IS FOR ANYONE AGED 10-100 YEARS If you’re a beginner your age doesn’t matter! Both children & adults have used this course with ease. In fact the kids are often quicker learners! ✂️ THINKING ABOUT BUYING A SEWING MACHINE? My advice is to buy BASIC. No whistles & bells!  As long as the machine can do a straight stitch & a zig zag stitch that’s all you’ll need. Most machines have a few embroidery stitches too.  Avoid toy machines & go for the most basic version of a good brand.   USING OUR HANDS CREATIVELY IS PROVEN TO MAKE US 🖐✂️🧵😃 FEEL HAPPY 😃🧵✂️🖐 You can do everything you need on a basic machine including free style embroyery Amanda Recommends… WHAT YOU’LL LEARN BLOCK 1 - FIRST THINGS FIRST ✔️Let’s look at a sewing machine ✔️Speed control & turning corners ✔️How to sew a seam ✔️How to pin, cut & place a template BLOCK 2 - THREADING UP ✔️Winding a bobbin ✔️The top thread-up ✔️Inserting a bobbin on top loaders  ✔️Inserting a bobbin on front loaders BLOCK 3 - SEW A SUNGLASSES CASE ✔️Practise what you’ve learned & achieve your first little project make ✔️Learn all about backstitch & why it’s important BLOCK 4 - ALL THE HELP YOU'LL NEED ✔️How to solve stitching issues ✔️Choosing & changing needles ✔️Getting unstuck ✔️Looking after your machine LEARNING TO SEW HAS COUNTLESS BENEFITS….. Sewing helps to extend focus & concentration. As we must concentrate for longer periods of time. It’s great for those who struggle to stay focused. It reduces time spent on social media. Instead of scrolling we use our hands creatively making. Sewing promotes good mental health. It increases self-esteem through empowerment & creativity. It makes us happy! Dexterity & hand strength improve. Cutting, pinning & making are ways of strengthening hands our tools for life! We help to save the planet by extending the life of clothes. Clothing won’t end up in landfill if we upcycle it. Extending the life of clothes by 9 months reduces their carbon footprint by 20-30% It teaches us how to save money. It’s a useful life-skill we can use to alter, update, customise, remake or repair instead of buying new things. It’s such a great feeling to be able to say “ I made it myself” WHAT DO I NEED? Not that much!  You’ve probably got most things at home already. ✂️🧵📍✏️🎧👖📄📏 You can learn at your own speed at home or sew with your friends It’s much cheaper than attending classes MEET YOUR INSTRUCTOR…..AMANDA RILEY  Amanda Riley is a Fashion Designer & environmentalist. She has been teaching complete beginners the art of diy fashion and eco-sewing since 2009. After realising the horrendous environmental impact of fashion she started her masterclass workshops at The Fashion Factory, for 8-16 year olds as an antidote to fast fashion.  “ I saw an increase in social media use & the reduction of practical & creative subjects in schools. Many children are missing out on life skills, creativity, dexterity & the ability to focus. I felt I had to do something”  “My eco-sewing programme focuses on learning via upcycling unwanted textiles into cool new stuff. The products & video lessons are designed to keep young people engaged and coming back for more. I’ve ripped up the sewing rule books and introduced a new way of learning this hugely rewarding life skill.”  Her students have appeared in Vogue, in the Fashion Factory book (Amazon) & many have gone on to study for creative careers. She was selected as a top 100 changemaker in 2021 by the Big Issue.

Women in Healthcare Leadership Workshop Our Aims For This Workshop: Become clear about your leadership style and philosophy. Understanding how to navigate yourself and your team in a VUCA environment. How to communicate with presence and impact. Topic 1 Foundations For Effective Leadership Develop your leadership story – (know yourself) Your values, influences and leadership philosophy Clear vision and purpose as a leader Adapting style to suit the context Topic 2 Leading Through Rapid Change (Uncertainty) Exploring the VUCA environment (Volatile, Uncertain, Complex, Ambiguous) Understanding the psychological process of change Resilience and stress management Topic 3 Communication Skills For Influential Leaders How to prepare to be present so you have a presence Explore and understand your own innate communication style Importance of voice, pace, trust, and rapport THE FACILITATOR Ruth Sangale Ruth has 20 years HR and OD experience in the public and private sectors, leaving the NHS in 2012 to set up her own business “Enjoy Work” and specialise in Creative Leadership development and executive coaching. She works internationally coaching and running residential leadership programs for global organisations such as UNICEF, WHO, UN Women, and PLAN International and charitable NGOs in a range of countries including, Afghanistan, Brazil, India, Kenya, and Belize. In the UK she designs and delivers workshops for mostly the NHS, on topics such as career development, resilience and positive psychology, feedback skills, coaching skills for leaders and team development. She is an ICF-accredited coach and has an M Sc in Innovation, Creativity and Leadership. In her work she uses creative tools such as drama, visualization, drawing, mindfulness and storytelling to stimulate creative thinking and develop leadership capability. She has two daughters and in her free time loves hiking, climbing mountains and salsa dancing. THE PANEL Sam Foster - Chief Nursing Officer - Oxford University Teaching Hospitals Sam joined the Board of Oxford University Hospitals NHSFT in September 2017 as an experienced Chief Nurse who previously worked at the Heart of England NHS Foundation Trust where she held the role of Chief Nurse for four years. Sam has also worked in a number of Trusts in clinical, operational and educational roles. Sam's portfolio includes the professional leadership and education of over 5,000 Nurses, Midwives and AHPs. In addition to the Executive leadership of the Trust Facilities and PFI Services, she is accountable for the Estates and delivery of the capital program. Sam leads the Urgent Care program across the Oxfordshire system. Avey Bhatia - Chief Nursing Officer - Guys & St Thomas’ NHS Trust Avey Bhatia is Chief Nurse at Guy’s and St Thomas’ Trust. Avey returned to the Trust as Chief Nurse in November 2020, having trained as a critical care nurse at St Thomas’ in the early part of her career. Avey qualified in 1991 and her clinical experience includes theatres, general intensive care, coronary care and cardiothoracic nursing. She held various staff nurse and sister posts at hospitals in London before becoming Chief Nurse and Director of Infection Prevention and Control at St George's University Hospitals NHS Foundation Trust in 2017.  Avey holds a postgraduate diploma in health services management and a Masters in Public Administration. She is also the Trust’s Director of Patient Experience, and the executive lead for adults’ and children’s safeguarding, and for infection, prevention and control. Beyond Guy’s and St Thomas’, Avey is Vice President for the Florence Nightingale Foundation and Honorary Vice President of The Nightingale Fellowship. She is a Trustee for the St John of Jerusalem Eye Hospital Group.  Caroline Alexander CBE - Group Chief Nurse - Barts NHS Trust Caroline graduated as a nurse in 1987 from Edinburgh University (BSc/RGN) and has an MSc in Nursing Studies from South Bank University (2001). From 1987 to 1993 she specialised in nursing older people in Edinburgh and then London at Guy’s Hospital as a ward sister. Caroline then worked for the Foundation of Nursing Studies for three years supporting nurses to use research in practice. In 1998 Caroline returned to the NHS and worked in Tower Hamlets in a range of roles within older people’s services. In 2005, Caroline took up her first Director post, as Director of Nursing and Therapies within Tower Hamlets PCT. With the clustering of PCTs in London in 2011, she took on the Director of Nursing and Quality within NHS East London and the City initially and then within NHS North East London when the clusters merged in 2012. until she joined NHS England as Regional Chief Nurse for London in April 2013. Caroline took up her current role of Chief Nurse for Barts Health in March 2016. Caroline was a 2008 Florence Nightingale Leadership Scholar and has been awarded Honorary Doctorates from City, University of London in 2017, Middlesex University in 2018 and University of East London in 2021. She is a Trustee of the Foundation of Nursing Studies. In 2020 she was made a CBE in the Queen’s Birthday Honours. Who will attend? Emerging Leaders looking to step into management roles Current Leaders looking to progress into senior management roles This workshop is open to any woman who works in health care and wants to take her next step in their career; women include trans women and non-binary people who are comfortable in a female-centered group. Group Rate Discounts 2-3 people, 7% discount 4+ people, 20% discount We have two group rates which you can take advantage of depending on the size of the group you wish to book: Option 1️⃣ Groups between 2 & 3 are eligible for the 7% Discount. Please use this code at checkout: GROUP 2+  Option 2️⃣ For groups of over 4+ attendees, the eligible discount is 20%. Please use this code at checkout: GROUP 4+  Where do I add the discount code? 

Imagine the smell of freshly baked chocolate brownies travelling through your kitchen or the taste of a warm, gooey cinnamon roll on a cold winter day. With this Artisan Pastry & Desserts - Essential Beginner Baking course, you'll learn how to make all your favourite pastries and desserts. From classic chocolate brownies to more unique creations like stroopwafels and tarte tatin, you can make them all. This comprehensive guide is tailor-made for those taking their first steps in the enchanting world of baking. So you don't have to worry about a thing! The Artisan Pastry & Desserts course kickstarts with an engaging introduction. It is then followed by a journey through the magic of flavours and textures found in classic confections like chocolate brownies, apple tart using Pate Sablee, and doughnuts with the duo of chocolate and cinnamon. Turn ordinary moments into extraordinary celebrations with our step-by-step guide to crafting authentic Stroopwafels and cinnamon rolls. We provide expert tips, clear instructions, and supportive guidance, helping you transform simple ingredients into culinary masterpieces. Master the art of creating the delectable Tarte Tatin with puff pastry, ensuring you never run out of delightful dessert ideas for any occasion. The Artisan Pastry & Desserts course doesn't end there. As a bonus, delve into the heart of artisan baking with our special section on 'Sourdough & Beyond!' Here, you'll learn how to bake with the tangy, earthy flavours of sourdough, exploring techniques that take your baking prowess to the next level. Embark on this sweet journey with us, and let your creativity rise like perfectly leavened dough! Enrol now and start creating delightful desserts that will amaze your friends and family. Learning Outcome:Upon completion of the Artisan Pastry & Desserts course, you will be able to: Understand the fundamentals of baking, including techniques and ingredient functions.Master the preparation of classic desserts like chocolate brownies and apple tarts.Learn to craft doughnuts with chocolate and cinnamon flavour profiles.Gain proficiency in baking Dutch Stroopwafels and homemade cinnamon rolls.Develop skills to make a tantalising Tarte Tatin using puff pastry.Understand the science behind making and maintaining a sourdough starter.Learn to bake using sourdough for a range of breads and pastries.Enhance creativity and confidence in the kitchen with a focus on artisan pastries. Who is this course for?This Artisan Pastry & Desserts course is perfect for: Absolute beginners with a passion for baking.Home cooks looking to expand their dessert repertoire.Aspiring bakers seeking to understand the science of baking.Food enthusiasts interested in artisan pastry-making.Individuals planning to start their own home baking business. Career PathCompleting this Artisan Pastry & Desserts - Essential Beginner Baking course could pave the way for various baking-related careers in the UK. You could start as a pastry chef or baker in restaurants, bakeries, or hotels, leveraging your skills to create delightful pastries and desserts. Alternatively, you might also consider establishing your own artisan bakery or a home-based baking business. With increasing consumer interest in homemade, artisanal goods, your specialised skills could help you carve a niche in the UK's flourishing bakery industry. How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certification and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course The course will be very useful for all types of learners. Whether you are an absolute beginner or a professional the course will enhance your expertise and boost your skills to make the perfect mouth watering desserts. You will also get an accredited qualification attesting to your knowledge. Artisan Pastry & Desserts - Essential Beginner Baking Course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16. Course Curriculum Course Introduction Welcome to the Artisan Pastry & Desserts Course 00:02:00 Make Your Sourdough Starter 00:02:00 Chocolate Brownies Chocolate Brownies Recipe Introduction & Ingredients 00:01:00 Melting your Chocolate & Butter Mixture 00:02:00 Chocolate Batter Mix 00:02:00 Bake your Brownies! 00:01:00 Chocolate Brownie Conclusion 00:01:00 Apple Tart - Pate Sablee Apple Tart Recipe Introduction & Ingredients 00:02:00 Pâte Sablée Dough Mix 00:02:00 Bake Your Pâte Sablée 00:02:00 Peeling & Cutting your Apples 00:02:00 Creating your Purée 00:01:00 Preparing your Apple Slices 00:02:00 Tart Assembly 00:01:00 Apple Tart Conclusion 00:01:00 Doughnuts - Chocolate & Cinnamon Doughnuts Recipe Introduction & Ingredients 00:01:00 Doughnut Dough Mix 00:01:00 Stretch & Folds 00:02:00 Dough Preparation 00:02:00 Fry Your Doughnuts 00:02:00 Prepare Your Toppings 00:02:00 Artisan Doughnut Conclusion 00:01:00 Stroopwafels Stroopwafels Recipe Introduction & Ingredients 00:01:00 Stroopwafel Dough Mix 00:01:00 Stretch & Folds 00:01:00 Shape Your Waffles 00:03:00 Cooking Your Waffles 00:01:00 Let's Make Syrup! 00:02:00 Stroopwafel assembly & Conclusion 00:02:00 Cinnamon Rolls Cinnamon Rolls Recipe Introduction & Ingredients 00:01:00 Cinnamon Rolls Dough Mix 00:02:00 Stretch & folds 00:02:00 Cinnamon Roll Dough Preparation 00:03:00 Prepare Your Icing 00:01:00 Bake Your Cinnamon Rolls Conclusion 00:01:00 Tarte Tatin - Puff Pastry Tarte Tatin Recipe Introduction & Ingredients 00:02:00 Puff Pastry Dough Mix 00:01:00 Stretch & Folds dss 00:01:00 Shape Your Dough 00:02:00 Create a Beurrage 00:02:00 Dough & Butter Folds 00:04:00 Peeling & Cutting your Apples 00:02:00 Let's Make Caramel! 00:01:00 Bake Your Tarte 00:02:00 Tarte Tatin Conclusion 00:01:00 Bonus Section: Sourdough & Beyond! The Final Lesson 00:01:00

In today's competitive retail landscape, a Diploma in Visual Merchandising is paramount for professionals seeking to thrive in the modern world of commerce. Visual Merchandising is not merely about arranging products aesthetically but is a strategic tool to captivate consumers, enhance brand identity, and drive sales. With the rapid evolution of consumer preferences and the surge of online shopping, mastering Visual Merchandising techniques has become indispensable. In the UK, where the retail sector is dynamic and robust, there is a burgeoning demand for skilled Visual Merchandisers. Salaries in the fieldaverage around £25,000 to £30,000 annually, with ample room for growth based on experience and expertise. By undertaking this Visual Merchandising course, individuals gain a deep understanding of store layouts, product presentation, and consumer psychology, equipping them with the ability to create immersive shopping experiences. Furthermore, Visual Merchandising course provides a gateway to diverse career opportunities in retail, marketing, and branding, offering a rewarding and fulfilling professional path. Through hands-on training and theoretical knowledge, students acquire the skills needed to excel in Visual Merchandising, making them indispensable assets in the retail industry's pursuit of success. Key Features This Visual Merchandising Course Includes: This Visual Merchandising Course isCPD Certified Developed by Specialist Lifetime Access Course Curriculum: Diploma on Visual Merchandising Module 01: Exploring Visual Merchandising Fundamentals Module 02: Understanding the Responsibilities of a Visual Merchandiser Module 03: Retail Space Planning Module 04: Outdoor Aesthetics Module 05: Interior Store Design Module 06: Artistry in Mannequin Presentation Module 07: Innovative Display Fixtures Module 08: Navigating Contemporary Visual Merchandising Challenges Learning Outcomes After completing this Diploma on Visual Merchandising Course, you will be able to: Visual Merchandising Foundations: Master core principles for effective visual merchandising in retail environments. Responsibilities of a visual merchandising: Understand and execute the varied tasks of a visual merchandising role. Retail Space Planning Expertise: Demonstrate proficiency in strategic layout planning for optimal retail spaces. Outdoor Aesthetics Mastery: Apply principles of visual merchandising to enhance outdoor retail aesthetics. Interior Store Design Skills: Develop skills in designing captivating interiors to enhance the shopping experience. Innovative Display Fixture Application: Apply creativity in designing and implementing innovative retail display fixtures. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Diploma on Visual Merchandising Individuals aspiring to excel in visual merchandising roles. Retail professionals seeking to enhance their visual merchandising expertise. Entrepreneurs establishing or refining their retail spaces. Design enthusiasts interested in creating impactful retail environments. Students keen on a comprehensive understanding of visual merchandising principles. Career path Diploma on Visual Merchandising Visual Merchandiser - £25K to 35K/year. Retail Space Planner - £28K to 40K/year. Store Interior Designer - £30K to 45K/year. Mannequin Stylist - £22K to 30K/year. Display Fixtures Specialist - £25K to 35K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Course Overview Face painting is an art that originates back to ancient times, when it was first used for religious, military and hunting reasons. Nowadays, we use it for celebrating special occasions and livening up kid's birthday parties. And when it comes to creativity, there really are no limits! In this Face Painting Course online, you will explore this fascinating art form in detail, learning how to produce a range of popular face painting designs for festivals, Halloween, birthday parties, and much more. It will also take you through pricing and costs for setting up your own business, as well as the equipment and materials you'll need to get started. Whether you want to learn face painting as a hobby or make it a full-time profession, this course is packed with expert instructions for drawing on faces that beginners can easily follow. It also covers health and safety best practice, skincare tips, and general face painting code of practice. No previous experience is required to take this course, which is open to all learners. Hone your creative talents online and master the art of face painting for kids' parties, festivals and special celebrations!   What You Will Learn Through this Online Face Painting Course, you will learn how to get started in setting up a face painting business and will be trained on how to paint a range of popular face paint designs for kids. No experience is required for this beginner's course. The History & Origins of Face Painting How to Run a Face Painting Business Face Painting Code of Practice Popular Face Paint Designs for Kids Face Painting Equipment & Materials Face & Body Art Techniques for Beginners How to Take Protect and Take Care of the Skin Healthy & Safety Best Practice Setting Prices & Costs for Your Service Face Painting Dos and Don'ts Why You Should Choose This Course From iStudy Study at your own pace Full Tutor support on weekdays (Monday - Friday) Fully compatible with any device Free Printable PDF Certificate immediately after completion No prior qualifications are needed to take this course No hidden fees or exam charges CPD Qualification Standards and IAO accredited Efficient exam system, assessment, and instant results Our customer support team is always ready to help you Gain professional skills and better earning potential Certification After completing the course you'll receive a free printable CPD accredited PDF certificate. Hard Copy certificate is also available, and you can get one for just £9! Accreditation This course is accredited by Continuing Professional Development (CPD). It is a recognised independent accreditation service. Enrol today and learn something new with iStudy. You'll find a full breakdown of the course curriculum down below, take a look and see just how much this course offers. We're sure you'll be satisfied with this course.

Are you curious how human resource managers have been to work when you think about how slow their works are? This course will help you answer this dilemma, and you will be able to become someone who is very productive in their company. Description: If you are someone who needs help with the training process because you haven't learned much, then this course will help you. You will be introduced to everything about specific training and the workshop basics. You will be able to determine attendees and location for the training and workshop to be conducted. Then you will be able to create agenda and follow up plan. Lastly, you will know how to encourage people to participate in the activities of your workshop Course Highlights Training Workshops Managing Course is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Training Workshops Managing Course into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 5 hours, 15 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Training Workshops Managing Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Training Workshops Managing Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Training Workshops Managing Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Workshop 01:00:00 Define Goals And Objectives 01:00:00 Determine Attendees And Location 00:30:00 Create Agenda And Follow Up Plan 01:00:00 Get People Involved During The Workshop 00:30:00 Let Your Creativity Shine 01:00:00 Wrapping Up 00:15:00 Mock Exam Final Exam

Overview: Master Customer Service & CRM - delight your customers using great customer care and benefit from lifelong loyalty and referrals Do your customers LOVE you? Do they rave to their friends about what a great company you are? Would they ever consider switching to a competitor? Do they always leave your premises happy and well cared for? You might think this is a faraway dream, too expensive to achieve, or simply impossible for a product/business like yours¦. But guess what - it's not! Customer Service & CRM Diploma can make all of those goals come true, and doesn't need to cost you anything except creativity and passion. With Apex Learning online Customer Service & CRM course, you can learn the fundamental elements of Customer Service & CRM, understand how they can be applied in any organisation, and discover how a business can develop its Customer Service & CRM program to the highest level. The Customer Service & CRM Training will be of great interest to retail staff, hospitality workers and public servants who want to improve their provision of friendly and effective Customer Service & CRM. So go ahead and give your career in expert Customer Service & CRM a solid boost by accessing professional and helpful learning from Apex Learning today. This Customer Service & CRM Training Bundle Consists of the following Premium courses: Course 01: Sales and Marketing Skills Level 3 Course 02: Customer Relationship Management Course 03: Know Your Customer (KYC) Course 04: Leadership & Management Diploma Course 05: Risk Management Level 7 Course 06: Retail Management Level 5 Course 07: Effective Communication Skills Course 08: Performance Management Course 09: Quality Management Course 10: Time Management Enrol now in Customer Service & CRM To advance your career, and use the premium study materials from Apex Learning. Why Choose this Customer Service Bundle? FREE Customer Service & CRM CPD-accredited certificate Get a free student ID card with Customer Service & CRM training (£10 applicable for international delivery) Lifetime access to the Customer Service & CRM course materials The Customer Service & CRM program comes with 24/7 tutor support Get instant access to this Customer Service & CRM course Learn Customer Service & CRM training from anywhere in the world The Customer Service & CRM training is affordable and simple to understand The Customer Service & CRM training is entirely online Description: The Customer Service & CRM bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Customer Service & CRM Expertise and essential knowledge, which will assist you in reaching your goal. Customer Service & CRM Bundle Certificates after completion: PDF Certificate: Free (Previously it was £9.99*11 = £109) Hard Copy Certificate: Free (For The Title Course: Previously it was £14.99) Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service & CRM. Our Customer Service & CRM course is suitable for students, of all academic backgrounds. Requirements Our Customer Service & CRM is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this Customer Service & CRM course, it can be studied in your own time at your own pace. Career path Having this Customer Service & CRM expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Digital certificate - Included Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service Skills Complete Training) absolutely Free! Other Hard Copy certificates are available for £14.99 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.