865 Counselling Skills courses

Description: It is in human nature to become nervous during a public presentation. It takes courage, determination, and the ability to use that situation to your advantage to turn it around. If you want to conquer your fear, then this Overcoming the Fear of Public Speaking is just right for you. In this course, you will be taught about the good communication and interpersonal skills which will help you get comfortable in a large conversation. You can also practice and sharpen your skills in a safe and supportive setting like in front of small groups which will help you increase your confidence. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Overcoming the Fear of Public Speaking is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Overcoming the Fear of Public Speaking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview 00:15:00 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Mock Exam Mock Exam- Overcoming the Fear of Public Speaking 00:20:00 Final Exam Final Exam- Overcoming the Fear of Public Speaking 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Without proper aid, issues like addiction, anxiety, or PTSD can get out of hand and destroy the affected people's lives. The How Addiction, Anxiety, Depression & Trauma Go Together course is giving you the opportunity to help out these poor souls. In this course, you will learn essential knowledge and skills to provide support to those who are suffering. The How Addiction, Anxiety, Depression & Trauma Go Together course will teach you the ins and outs of the healing process. You will learn the importance of re-framing. From this valuable course, you will understand how to identify the negative core beliefs and grasp detailed information on addiction-related problems. The modules will teach you the strategies required for recovering from trauma, alcohol and drugs. You will receive lessons on existentialism, the power of now and the importance of forgiveness. In this step by step learning process, you will understand the difference between attachment and authenticity. This How Addiction, Anxiety, Depression & Trauma Go Together course is designed to educate you on these sensitive issues and give you the skills to pursue a career in the relevant industry. Join the course and enrich your knowledge. Learning Outcomes Understand the process of healing and re-framing Enrich your knowledge about addiction issues Know the difference between shock and trauma Learn the strategies of eliminating negative thoughts Gain in-depth knowledge about the process of recovering from addiction and trauma Familiarize with the power of forgiveness Who is this course for? This course is suitable for anyone interested in learning this topic and the professions working in the relevant fields. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path  The How Addiction, Anxiety, Depression & Trauma Go Together course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Therapist Psychologist Introduction Introduction 00:01:00 Healing, Thriving & Re-Framing Healing 00:11:00 The Art of Thriving 00:04:00 The Art & Benefits of Reframing 00:03:00 Advocate vs. Adversary 00:09:00 Addiction, Beliefs & Ambivalences Dependence & Addiction & the Relationship to Fear, Phobia & Anxiety 00:11:00 Rumpelstiltskin, Grace & Enlightenment 00:03:00 Negative Core Beliefs 00:05:00 Family Beliefs vs. Personal Beliefs 00:07:00 Observation, Awareness, Mindfulness and the Ambivalence of Addiction 00:03:00 'C' Words for Change - the Power of Just One Letter 00:06:00 Attitude = Experience 00:06:00 The Way Forward in Clearing Trauma PTSD - Shock vs. Trauma 00:04:00 Energy Packets - What are they? 00:05:00 Trauma List 00:05:00 Inner Dialogue 00:04:00 TAT Pose & the Three-Spot Tapping Points 00:07:00 Atavisms & Miasms 00:05:00 The Issue of the 'Super-Sensitive' 00:02:00 Releasing Negative Feelings 00:08:00 Process, Possibilities & Awareness Alcohol & Drug Recovery - other considerations 00:03:00 Seasonal Affective Disorder (S.A.D.) 00:03:00 Pyroluria 00:05:00 The Animal Metaphor Exercise 00:12:00 Daily Energy Tune-Up 00:09:00 Questions, Reflections, Insights & Healing Options Existentialism - the questions 00:05:00 Energy Medicine Healing Modalities 00:03:00 The Need for Forgiveness 00:04:00 Sydney Banks - Reflections on 'The Enlightened Gardener' 00:04:00 The Tao of Tapas 00:08:00 The Power of Now 00:07:00 Addiction, Authenticity, Boundaries & Enabling Attachment vs. Authenticity 00:06:00 Finding the Palace of Possibilities 00:07:00 Addiction & its Paradoxes 00:30:00 Addiction, Boundaries & Enabling 00:57:00 The use of Medication for Alcohol Use Disorder (AUD) 00:07:00 Live a Life that Matters 00:02:00 Things Have Changed 00:05:00 Resources Resources - How Addiction, Anxiety, Depression & Trauma Go Together 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 37 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about cognitive behavioural therapy Understand the core competencies and principles of cognitive behavioural therapy Explore the various areas of cognitive behavioural therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert cognitive behavioural therapist Cognitive Behavioural Therapy Course Master the skills you need to propel your career forward in cognitive behavioural therapy. This course will equip you with the essential knowledge and skillset that will make you a confident cognitive behavioural therapist and take your career to the next level. This comprehensive cognitive behavioural therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this cognitive behavioural therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective cognitive behavioural therapy practice and equip you with the essential skills, confidence and competence to assist you in the cognitive behavioural therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in cognitive behavioural therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for cognitive behavioural therapist or for people who are aspiring to specialise in cognitive behavioural therapy. Enrol in this cognitive behavioural therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive cognitive behavioural therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this cognitive behavioural therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This cognitive behavioural therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This cognitive behavioural therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This cognitive behavioural therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction About The Tutor 00:01:00 About The Course 00:01:00 CBT & Therapeutic Principles What is CBT (the CBT model) 00:06:00 NICE Guidelines 00:04:00 The therapeutic alliance, Trust and Empathy 00:06:00 Ethics Of The Therapy 00:04:00 The Psychology & Causations Of Eating Disorders Eating Disorders: Categorisations 00:07:00 Core Psychopathology Of Eating Disorders 00:06:00 Co-Morbid Psychiatric Illness 00:07:00 Social and Family factors 00:07:00 Cognitive Factors 00:07:00 Emotional Factors 00:09:00 The Assessment & Planning First Session - Assessment 00:07:00 Dietary And Nutritional Issues 00:06:00 Setting Goals with the client 00:06:00 Motivational Factors 00:07:00 CBT in Practice Working with Anxiety 00:05:00 The Socratic approach (Socratic questioning) 00:06:00 Psychoeducation 00:03:00 The 'Exposure' technique 00:07:00 Working with Beliefs (shape, weight, food) 00:06:00 Behavioural Experiments 00:07:00 Reviewing & Wrapping up Designing And Reviewing Action Plans 00:05:00 Concluding Therapy Successfully 00:04:00 Follow Up And Relapse Prevention 00:05:00 Thank you and Good Bye! 00:02:00 Assessment Assessment - Cognitive Behavioural Therapy 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about ADHD Understand the core competencies and principles of ADHD Explore the various areas of ADHD Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert ADHD support worker ADHD Training Masterclass Course Master the skills you need to propel your career forward in ADHD. This course will equip you with the essential knowledge and skillset that will make you a confident ADHD support worker and take your career to the next level. This comprehensive ADHD course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this ADHD course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective ADHD practice and equip you with the essential skills, confidence and competence to assist you in the ADHD industry. You'll gain a solid understanding of the core competencies required to drive a successful career in ADHD. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for ADHD support worker or for people who are aspiring to specialise in ADHD. Enrol in this ADHD course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive ADHD course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this ADHD can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This ADHD course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This ADHD course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This ADHD course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Let's Begin Your 30 Day ADHD Makeover 00:06:00 Goal Setting & Paradigm Shifting 00:04:00 S.T.R.E.S.S. Analysis & 2-Part Break - Strategies That Will Change Your World 00:08:00 Telling Self-Sabotoge To Back The #*&@ Off 00:16:00 Self-Esteem & Finding Your People 00:12:00 Turning Blockages Into Boundaries 00:08:00 Finding/Carving Out Your Perfect Career 00:11:00 ADHD & Romantic Relationships - The Tips That Change The Game 00:16:00 Assessment Assessment - ADHD Diploma 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 1 hour 59 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about Microsoft Word Understand the core competencies and principles of Microsoft Word Explore the various areas of Microsoft Word Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert office admin Rational Emotive Behaviour Therapy Course Online Master the skills you need to propel your career forward in REBT. This course will equip you with the essential knowledge and skillset that will make you a confident REBT therapist and take your career to the next level. This comprehensive rational emotive behaviour therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this rational emotive behaviour therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective REBT practice and equip you with the essential skills, confidence and competence to assist you in the REBT industry. You'll gain a solid understanding of the core competencies required to drive a successful career in REBT. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for REBT therapist or for people who are aspiring to specialise in REBT. Enrol in this rational emotive behaviour therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive rational emotive behaviour therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this REBT can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This rational emotive behaviour therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This rational emotive behaviour therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This rational emotive behaviour therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certification in REBT Therapy - Internationally Accredited 00:00:00 Introduction About The Course 00:02:00 About REBT 00:03:00 Foundations of REBT REBT in Nutshell 00:07:00 Rational, Emotive, Behavior and Therapy 00:10:00 “Musts” vs “Preferences” and “Irrational” vs “Rational” Thinking 00:17:00 Mock Assessment 1 Mock Assessment 1 00:10:00 REBT Techniques and Step-by-Step Practical Application ABC-DE-FG Model 00:15:00 Advanced REBT Technique 00:13:00 Step-by-Step REBT 00:06:00 REBT In Special Conditions REBT for Depression 00:04:00 REBT for Stress and Anxiety 00:03:00 REBT for Substance Abuse and Addiction 00:04:00 REBT for Phobia 00:02:00 Mock Assessment 2 Mock Assessment 2 00:10:00 Final Assessment Assessment - Certification in Rational Emotive Behaviour Therapy 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Every day, we are exposed to stress, and many people work in stressful environments. Stress can be good in some situations, but it can also deter people from performing well at work. In other cases, stress can become debilitating to the point of affecting your well-being. This Stress: Stress Management Trainingcourse will provide you with the knowledge and tools you need to manage stress in any situation, including the workplace. This comprehensive Stress: Stress Management Trainingcourse will help you succeed when dealing with stress and eventually overcoming stressful situations. This Stress: Stress Management Training course includes cognitive therapy and stress-releasing practices. It explains how the mind and body react to depression and the relationship between stress and the immune system. It also demonstrates various organisational practices designed to foster a positive working environment among employees. By the end of this course, you will better understand stress management and how to apply it in real life to become stress-free. Learning Outcomes After completing this Stress: Stress Management Training course, the learner will be able to: Gain a thorough understanding of workplace stress. Gain in-depth knowledge about rational and irrational beliefs. Understand the ABC framework of REBT. Understand Cognitive Behavioural Therapy (CBT) in the workplace. Know how to identify and Challenge distorted negative thoughts. Why Choose Stress Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Detailed course curriculum of the Stress: Stress Management Training Course: Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion Module 07: Identifying and Challenging Distorted Negative Thoughts ---------------- Assessment Method After completing each module of the Stress: Stress Management Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Stress: Stress Management Training course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Stress: Stress Management Training course is suitable for anyone whose work or personal life suffers from stressful thoughts. Requirements There are no specific requirements for this Stress : Stress Management Training in Workplace course because it does not require any advanced knowledge or skills. Career path This Stress: Stress Management Training course will help candidates be complete and compatible in their professional careers. Certificates Certificate of completion Digital certificate - Included

Do you wish to know the facilitation adequetely and what tools are needed to facilitate and organize? This course will truly help you discover the tools and skills you need for facilitation. Description: Facilitation skill has to be learned and developed to be able to demonstrate it effectively to any organisation. You will learn these skills when you understand its definition, purpose, and benefits that are the main purpose of this module. Through this course, you will learn differentiation process and content. The importance of group discussions and how to prepare for it will be emphasised. Also, you will be provided with the guidelines in dealing with challenges in groups. They know what and how interventions work to be able to facilitate it well. Who is the course for? Facilitators or anyone from the management team that needs to learn about facilitation skills training. People who need to know how to facilitate and train people in their organisation. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Facilitation Skill Training Course would be beneficial for the following careers: Businessmen Executive Management Members Team Facilitator Team Leader. Facilitation Skills Training Module One - Getting Started 01:00:00 Module Two - Understanding Facilitation 00:30:00 Module Three - Process vs. Content 01:00:00 Module Four - Laying the Groundwork 00:30:00 Module Five - Tuckman and Jensen's Model of Team Development 01:00:00 Module Six - Building Consensus 00:30:00 Module Seven - Reaching a Decision Point 01:00:00 Module Eight - Dealing with Difficult People 01:00:00 Module Nine - Addressing Group Dysfunction 01:00:00 Module Ten - About Intervention 00:30:00 Module Eleven - Intervention Techniques 00:30:00 Module Twelve - Wrapping Up 01:00:00 Activities Facilitation Skills Training- Activities 00:00:00 Mock Exam Mock Exam- Facilitation Skills Training 00:20:00 Final Exam Final Exam- Facilitation Skills Training 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Discover the rewarding field of Counselling and Psychology with our Diploma Course, designed for those who want to help others overcome their difficulties. Join us to begin your journey towards a fulfilling career as a Psychologist, Counsellor, Careers Counsellor, Drug and Alcohol Counsellor, or Family and Marriage Counsellor. Get your CPD certificate upon completion and be ready to make a positive difference in people's lives.

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 3 Hours 30 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about rational emotional behavioural therapy Understand the core competencies and principles of rational emotional behavioural therapy Explore the various areas of rational emotional behavioural therapy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert REBT Counsellor Rational Emotive Behaviour Therapy Online Training Course Master the skills you need to propel your career forward in rational emotional behavioural therapy. This course will equip you with the essential knowledge and skillset that will make you a confident REBT Counsellor and take your career to the next level. This comprehensive rational emotive behaviour therapy course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this rational emotive behaviour therapy course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective rational emotional behavioural therapy practice and equip you with the essential skills, confidence and competence to assist you in the rational emotional behavioural therapy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in rational emotional behavioural therapy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for REBT Counsellor or for people who are aspiring to specialise in rational emotional behavioural therapy. Enrol in this rational emotive behaviour therapy course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive rational emotive behaviour therapy course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this rational emotional behavioural therapy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This rational emotive behaviour therapy course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This rational emotive behaviour therapy course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This rational emotive behaviour therapy course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction About The Instructor 00:02:00 About The Course 00:04:00 REBT: Its Theoretical Principles & Philosophy Albert Ellis & REBT 00:09:00 Philosophy & Theory Of REBT 00:08:00 Theoretical Principles Of CBT (Post-REBT) 00:10:00 The Original ABC Model 00:06:00 The Expanded ABCED Model 00:09:00 Thinking patterns & Beliefs Adaptive (Healthy) And Maladaptive (Unhealthy) Emotions 00:08:00 What Is 'Rational' Belief (Examples) 00:06:00 What Is 'Irrational' Belief (Examples) 00:10:00 The 3 Basic 'Musts' 00:04:00 Demandingness 00:08:00 Awfulizing 00:06:00 Low (& High) Frustration Tolerance 00:08:00 Using REBT for various psychological problems REBT For Depression 00:09:00 REBT For Anxiety 00:12:00 REBT For Substance Abuse 00:10:00 REBT For Stress-Related Conditions 00:10:00 REBT In Individual Therapy / Counselling 00:06:00 REBT In Couple Therapy / Counselling 00:07:00 How to work as REBT therapist Establishing Therapeutic Relationship 00:07:00 Qualities Of Good REBT Therapist 00:04:00 Identifying Treatment Goals 00:06:00 Problems With Achieving Goals 00:07:00 How To Think Like REBT Specialist 00:07:00 How To Structure Sessions With Your Client 00:06:00 When And How To Conclude Therapy 00:08:00 Thank You and Good Bye 00:03:00 Assessment Assessment -Rational Emotive Behaviour Therapy 00:10:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00