167 Correspondence courses

Introduction to mixed media landscape art at The Arienas Collective in Edinburgh City Centre

A festive-themed soap and skincare gift making class in Edinburgh City Centre

Front Desk Skills Training Level 3 Course Overview: The "Front Desk Skills Training Level 3" course provides comprehensive training for individuals seeking to enhance their front desk expertise. It covers essential areas such as customer service, communication, time management, and business writing, equipping learners with the skills needed to excel in a professional front desk or receptionist role. The course is designed to improve learners' organisational abilities, efficiency in managing tasks, and proficiency in handling a wide range of administrative duties. By the end of the course, learners will have a solid foundation in key front desk responsibilities, preparing them for a variety of roles in customer-facing environments. Course Description: This course offers in-depth coverage of essential front desk skills, including telephone etiquette, managing business correspondence, travel arrangements, and the organisation of meetings and conferences. Learners will gain the ability to effectively manage time and maintain accurate records, develop strong business writing skills, and master organisational tasks crucial to front desk operations. The course also focuses on enhancing communication and customer service capabilities, ensuring learners are well-equipped to represent their employer with professionalism. With a balanced focus on administrative tasks and customer interaction, the training prepares individuals to thrive in dynamic front desk roles, enabling career progression in various industries. Front Desk Skills Training Level 3 Curriculum: Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash (See full curriculum) Who is this course for? Individuals seeking to enhance their front desk skills. Professionals aiming to improve their administrative and communication abilities. Beginners with an interest in administrative or customer service roles. Those seeking career advancement in office management or receptionist positions. Career Path Front Desk Receptionist Office Administrator Executive Assistant Customer Service Representative Administrative Assistant Office Manager Travel Coordinator Conference and Event Coordinator

Learn how to make a folded book Christmas tree decoration on this two-hour festive workshop held in Edinburgh City Centre

Medical Assistants have become all the craze in the United Kingdom. You can check out this course bundle with our top medical assistant related courses to get a comprehensive training in the field.

Medical Terminology Complete Training Would you like to pursue a profession in medical terminology or learn more about it? This medical terminology is intended to help you have a better grasp of medical language. This medical terminology training has covered all the latest topics to keep you better prepared for your medical terminology profession. From introduction to medical terminology to other relevant topics are included in this Medical Terminology Course. Also, you will know about the body systems terminology, medical specialities and procedures in this Medical Terminology course. common medical conditions and diseases are also part of this Medical Terminology course. Through this Medical Terminology course, you can learn to make medical documentation, proper communication and pharmacology. Enrol now for a successful medical terminology career! Main Course: Medical Terminology Free Courses are including with this Medical Terminology Course Along with The Medical Terminology Course, We Offer a free Diploma in Medical Receptionist and Secretary Course Along with The Medical Terminology Course, We Offer a free Clinical Psychology Diploma Course Special Offers of this Medical Terminology Course This Medical Terminology Course includes a FREE PDF Certificate. Lifetime access to this Medical Terminology Course Instant access to this Medical Terminology Course Get FREE Tutor Support to this Medical Terminology Course Medical Terminology Complete Training This medical terminology training has kept you well-prepared for your career by covering all the most recent topics. At the start of our medical terminology course, you will receive an overview of all the important jargon and medical terminology. The Medical Terminology: Medical Terminology Course will teach you different methods of maintaining different body systems. With the help of this medical terminology, you will also be able to manage any common illnesses and medical conditions. Following completion of this medical terminology course, you will be able to keep appropriate medical records and correspondence. Who is this course for? Medical Terminology Complete Training This medical terminology training is open to everyone. Requirements Medical Terminology Complete Training To enrol in this Medical Terminology Course, students must fulfil the following requirements. To join in our Medical Terminology Course, you must have a strong command of the English language. To successfully complete our Medical Terminology Course, you must be vivacious and self driven. To complete our Medical Terminology Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Medical Terminology Course. Career path Medical Terminology Complete Training This medical terminology bundle will help you to get a job in this industry.

Being an effective Executive Personal Assistant requires more than keeping a diary in order and filtering emails. It’s about understanding the nuances of modern executive support—anticipating needs, managing communications, and mastering the fine art of discretion. This course offers the structured knowledge and proven techniques needed to function as a trusted gatekeeper, confident organiser, and right-hand support to senior professionals. Through expertly designed modules, learners will gain a solid grasp of time management strategies, executive correspondence etiquette, travel coordination protocols, and essential digital tools used in today’s corporate environments. Whether you're assisting one individual or managing the schedules of an entire leadership team, this course lays out the steps clearly, with no fluff—just the knowledge needed to run a tight ship behind the scenes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Executive PA Module 02: Effective Administration Skills Module 03: Business Etiquette Telephone Skills Module 04: Representing Company the Boss Module 05: Mail Services Module 06: Traveling Arrangements Module 07: Meeting Conferences Module 08: Business Writing Communication Skills Module 09: Record Keeping Organisational Skills Module 10: Planning and Scheduling Learning Outcomes: Master communication and interpersonal skills for executive-level interactions. Demonstrate exceptional administrative competence to enhance office efficiency. Exhibit professional telephone etiquette and company representation. Manage mail services and travel arrangements with precision and finesse. Organize and coordinate meetings and conferences seamlessly. Develop proficient business writing and organizational skills. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Administrative professionals seeking career advancement. Individuals aspiring to become executive personal assistants. Jobseekers looking to acquire versatile office management skills. Those interested in the executive support industry. Anyone wishing to enhance their communication and organization abilities. Individuals seeking specialized training in executive assistance. Career path Executive Personal Assistant Administrative Manager Office Coordinator Corporate Travel Coordinator Meeting and Event Planner Business Communication Specialist Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Step into the refined world of legal secretarial work with our expertly designed Legal Secretarial Practices Course. Tailored for those who aspire to excel in the legal administration sector, this course delivers a thorough understanding of essential duties, legal documentation procedures, and communication techniques required to support legal teams effectively. Whether you're new to the field or seeking to polish your knowledge, this learning experience equips you with the theoretical foundations to confidently navigate legal environments. Covering a wide range of topics from drafting correspondence to managing sensitive legal records, this course provides a structured route for mastering secretarial responsibilities in the legal sector. Delivered entirely online for maximum flexibility, it allows you to study around your schedule without compromising on quality. Prepare to enhance your knowledge and add genuine weight to your professional profile, with guidance that speaks your language and supports your ambitions. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Legal Secretaries Module 02: Introduction to Law and Legal Systems Module 03: Introduction to English Law Module 04: Introduction to Legal Writing Module 05: Drafting Legal Documents Module 06: Legal Writing for Litigation Module 07: Legal Research Project Module 08: Contract Law Module 09: Constitutional and Administrative Law Module 10: Criminal Law Module 11: Tort Law Module 12: Human Rights Law Module 13: Property Law Module 14: Equity and Trusts Module 15: Family Law Module 16: Employment Law Module 17: Administrative Support in Law Offices Module 18: Legal Technology and Software Module 19: Professional Development and Career Enhancement Learning Outcomes Master legal writing for diverse contexts within the legal profession. Navigate and comprehend the intricacies of English Law and legal systems. Demonstrate proficiency in drafting legal documents and documents for litigation. Conduct comprehensive legal research projects, refining analytical skills. Apply theoretical knowledge to real-world scenarios in various legal domains. Harness legal technology, gaining a competitive edge in administrative support roles. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring legal secretaries Individuals pursuing a career in law Administrative professionals in legal offices Graduates with an interest in legal support roles Career changers seeking opportunities in the legal sector Those keen on enhancing their legal writing skills Prospective legal researchers Individuals interested in the intersection of law and technology Career path Legal Secretary Legal Administrative Assistant Paralegal Legal Researcher Court Clerk Legal Support Staff Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Mandalas, in essence, can be understood to be diagrams, patterns and pictures that are distillations of cosmic wisdom and harmony; repositories of archetypal intelligence. Mandalas offer a potentially powerful means of deepening one’s spiritual and contemplative practice. This is especially true when they are constructed - using the traditional tools of compass and straightedge - in a considered and contemplative manner. During this week-long course, Daniel Docherty will guide participants through the construction of a number of mandalas from different traditions including mandalas that embody significant planetary patterns. We will explore their inherent symbolism and cosmic correspondences. Participants will also make their our own inks and paints from plant and mineral in order to colour and ensoul their designs. 

This Diploma in Office Admin and Legal Secretary Skills course is especially suitable for Secretaries and Administrators enthusiastic to work within a legal environment. Throughout the course, you will be introduced to the techniques of becoming a good and efficient Legal Secretary. The course teaches you the fundamentals of the legal system including general duties of a legal secretary, managing meetings, keeping records with a different filing system, developing research skills, managing transcription for judges, etc. You will also learn tips for customer service and how to organize work using Microsoft Word. Finally, the course shows you how the legal system works the courts of the UK including Scotland and Northern Ireland. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Diploma in Office Admin and Legal Secretary Skills has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Diploma in Office Admin and Legal Secretary Skills is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at any time. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £22,100. The sky really is the limit. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Training for Administrator - Activities 00:00:00 Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Skills Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 **Customer Service Role and Telephone Etiquette** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 **Organizing Work Using MS Word** Getting Started with Microsoft Word Understanding the Word Interface 00:05:00 Using the Backstage View 00:07:00 Opening Documents 00:02:00 Navigating Documents 00:04:00 Viewing Documents 00:04:00 Creating Documents 00:03:00 Entering Text 00:02:00 Selecting Text 00:03:00 Saving Documents 00:03:00 Checking Document Compatability 00:02:00 Converting to Updated File Format 00:02:00 Saving As a Different File Format 00:02:00 Understanding Document Properties 00:03:00 Using Versions 00:04:00