175 Correspondence courses

Unlock the power of AI with our ChatGPT Tutorial for Beginners. Learn to craft prompts, create content, and enhance your skills with AI text generation.

Macrame class with local artist Lucy Wayman hosted by The Arienas Collective creative workshop space in Edinburgh City Centre.

Master the art of executive support with our comprehensive course, 'Executive PA: Mastering the Role of a Personal Assistant.' Acquire essential skills in effective administration, business etiquette, telephone communication, and more. Elevate your career by excelling in travel arrangements, meeting facilitation, business writing, and organizational prowess. Join us to develop the expertise needed to seamlessly navigate the dynamic responsibilities of an Executive Personal Assistant. Your pathway to success starts here.

REFERENCE CODE 610/0054/0 COURSE LEVEL NVQ Level 3 THIS COURSE IS AVAILABLE IN Course Overview Who is this qualification for? This qualification is aimed at those who are involved in setting out and erecting masonry structures onsite working from drawings and specifications. The structures could be brick and blockwork or local materials. It is not expected that candidates working in this industry all do the same activities, so the qualification is structured to ensure that there is a high degree of flexibility within the units available and will allow employees from companies of all sizes and specialisms equal opportunity to complete. To provide this opportunity in addition to the mandatory units’ candidates will also be able to select optional units recognising specific skills What is required from candidates? Qualifications are now required to indicate the total qualification time (TQT), this is to show the typical time it will take someone to attain the required skills and knowledge to meet the qualification criteria, this qualification has a TQT of 610 hours. Qualifications are also required to indicate the number of hours of teaching someone would normally need to receive in order to achieve the qualification. These are referred to as Guided Learning Hours (GLH). The GLH for this qualification is 334. Group A MANDATORY UNITS Level Credit Confirming Work Activities and Resources for an Occupational Work Area in the Workplace Developing and Maintaining Good Occupational Working Relationships in the Workplace Confirming the Occupational Method of Work in the Workplace Conforming to General Health, Safety and Welfare in the Workplace Erecting and Dismantling Access/Working Platforms in the Workplace Preparing surfaces for painting and/or decorating in the workplace Applying surface coatings by brush and roller in the workplace Optional units Group A – Minimum of 1 unit must be achieved from this group Hang wallcoverings (standard and foundation papers) in the workplace Hanging non-standard width wallcoverings in the workplace 3 20 Optional units Group B-Minimum of 1 unit must be achieved from this group Applying coatings by the airless spray method in the workplace Summary of the: LEVEL 3 NVQ DIPLOMA IN DECORATIVE FINISHING-PAINTING AND DECORATING (CONSTRUCTION) Producing and applying complex stencils in the workplace 3 21 Hanging wallcoverings to complex surfaces in the workplace 3 32 Hanging wallcoverings (specialised paper) in the workplace 4 30 Assessment Guidance: Evidence should show that you can complete all of the learning outcomes for each unit being taken. Types of evidence: Evidence of performance and knowledge is required. Evidence of performance should be demonstrated by activities and outcomes, and should be generated in the workplace only, unless indicated under potential sources of evidence (see below). Evidence of knowledge can be demonstrated though performance or by responding to questions. Quantity of evidence: Evidence should show that you can meet the requirements of the units in a way that demonstrates that the standards can be achieved consistently over an appropriate period of time. Potential sources of evidence: The main source of evidence for each unit will be observation of the candidate’s performance and knowledge demonstrated during the completion of the unit. This can be supplemented by the following types of physical or documentary evidence: Accident book/reporting systems Photo/video evidence Safety records Work diaries Training records Timesheets Audio records Telephone Logs Job specifications and documentation Meeting records Delivery Records Records of toolbox talks Witness testimonies Equipment Correspondence with customers Prepared materials and sites Notes and memos Completed work Please Note that photocopied or downloaded documents such as manufacturers or industry guidance, H&S policies, Risk Assessments etc, are not normally acceptable evidence for these qualifications unless accompanied by a record of a professional discussion or Assessor statement confirming candidate knowledge of the subject. If you are in any doubt about the validity of evidence, please contact Oscar Onsite Academy

Discover the essential skills and knowledge needed for success in the legal profession with our comprehensive Legal Secretaries Introductory Training course. From legal writing to contract law, litigation skills to employment law, equip yourself with the expertise to thrive in law offices. Enroll now and embark on a rewarding career path in the legal field.

Make two silver clay rings on this one day intermediate workshop in Edinburgh City Centre.

The 'Diploma in Legal Administration - Legal Secretary (Level 3)' course provides comprehensive training on legal systems, contract law, criminal law, family law, and other essential skills required for a legal secretary role. Participants will learn about various legal aspects and gain expertise in professional writing, document management, and conflict resolution. Learning Outcomes: Understand the fundamental principles of English law and legal systems. Gain knowledge of contract law, tort law, criminal law, family law, and property law. Develop skills in document preparation, proofreading, and editing for legal documents. Learn effective meeting management and minute-taking techniques. Acquire data management and record-keeping skills necessary for a legal secretary role. Explore other essential skills, such as conflict resolution, human rights, and criminal psychology. Why buy this Diploma in Legal Administration - Legal Secretary (Level 3)? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Diploma in Legal Administration - Legal Secretary (Level 3) there will be an automated MCQ test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Aspiring legal secretaries seeking to enter the legal profession. Existing legal secretaries looking to enhance their knowledge and skills. Individuals interested in the legal field and seeking a career as a legal secretary. Prerequisites This Diploma in Legal Administration - Legal Secretary (Level 3) does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Diploma in Legal Administration - Legal Secretary (Level 3) was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Legal Secretary Legal Assistant Paralegal Administrative Assistant in legal departments Law Firm Support Staff Course Curriculum ***Updated Version*** Module 01: Introduction to Legal Secretary Introduction to Legal Secretary 00:22:00 Module 02: English Law & Legal Systems English Law & Legal Systems 00:33:00 Module 03: Law of Contract & Law of Tort Law of Contract & Law of Tort 00:28:00 Module 04: Wills, Probate, Estate Law Wills, Probate, Estate Law 00:15:00 Module 05: Property Law & Conveyancing Practice Property Law & Conveyancing Practice 00:19:00 Module 06: Criminal Law Criminal Law 00:24:00 Module 07: Understanding Criminal Psychology Understanding Criminal Psychology 00:31:00 Module 08: Contract & Business Law Contract & Business Law 00:54:00 Module 09: Family Law and Insurance Practice Family Law and Insurance Practice 00:24:00 Module 10: Conflict and Conflict Resolution Conflict and Conflict Resolution 00:18:00 Module 11: Professional Writings and Documents Professional Writings and Documents 00:27:00 Module 12: Document Proofreading and Editing Document Proofreading and Editing 00:19:00 Module 13: Meeting Management & Minute Taking Meeting Management & Minute Taking 01:06:00 Module 14: Data Management and Record-Keeping Data Management and Record-Keeping 00:13:00 Module 15: Other Essential Skills for Secretarial Role Other Essential Skills for Secretarial Role 00:19:00 Module 16: Human Rights Human Rights 00:12:00 ***Old Version*** Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:18:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:05:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Other Secretarial Roles And Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam - Legal Secretary 00:30:00 Final Exam Final Exam - Legal Secretary 00:30:00

Course Overview Master the art of professional communication with our Email Writing: Styles and Templates course. This programme is designed to equip learners with the techniques and understanding needed to craft clear, concise, and impactful emails in any business or personal context. Covering everything from structuring emails and using the right tone, to managing inboxes and recognising email etiquette, this course enhances both written clarity and communication confidence. By the end of the course, learners will be able to identify different writing styles, adapt their tone to suit the audience, and apply best practices when communicating via email. Whether writing to clients, colleagues, or superiors, learners will leave better prepared to communicate effectively in the digital workplace. Course Description This course delves into the essentials of modern email writing, providing a thorough exploration of communication styles, tone, email structure, and content refinement. Learners will discover how to organise their emails logically, maintain professional standards, and ensure clarity in various types of written correspondence. The course also highlights key strategies for managing email flow and avoiding common mistakes, as well as guidance on email etiquette and the risks of digital communication. With real-world examples and scenarios, learners will be exposed to a variety of writing situations, gaining the ability to adapt their messaging to suit different audiences and purposes. Each module builds towards enhancing writing proficiency for formal and semi-formal settings. Course Modules Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional writing style. Professionals aiming to enhance their communication within workplace settings. Beginners with an interest in business writing and corporate communication. Administrative staff, customer service representatives, and team leaders responsible for written correspondence. Career Path Administrative Assistant Office Manager Customer Support Agent Executive Assistant HR Coordinator Content and Communications Executive Client Relationship Manager

Craft 3D jewellery on this one day intermediate silver clay boxes and beads class in Edinburgh City Centre

NEW Learn how to make a festive-themed wreath using mosaic on this one-day, beginner-friendly workshop with Edinburgh mosaic maker Jacky Cox of Mossy Mosaic. Make a wreath that won't wilt! Jacky will show you how to safely cut iridescent (shiny) glass and vitreous (swimming pool) tiles. The session will start with guided tuition to get you started. Once you have completed the first section you will be free to work on your own design, using colours and glass nuggets of your choosing. You will learn how to grout your creation, and be provided with a D-ring for hanging your finished wreath at home. This workshop is suitable for beginners, but also perfect for those who have already attended Jacky's introductory workshop and would now like to try to gain more experience by working with glass. All the materials to make your gorgeous wreath are provided. Earth conscious credentials We are mindful of the effect we have on the environment, and do our best to minimise our impact. You will take the lovely products you have created home with you on the day, and workshop correspondence and notes are sent to you electronically. Favourite feedback We love to hear what you think about our workshops. When we have a favourite review for this new workshop we will add it here. More information The Arienas Collective workshops, courses and events are run from a welcoming and supportive environment within a Georgian mews home in Edinburgh’s City Centre New Town. We invite you to join us, leave any day-to-day worries behind and immerse yourself in being creative. Spaces on our workshops and courses are limited so that our creative team of artists and makers can offer you the hands-on help and support you need to make the most of your time with us. Our taster and introductory workshops focus on teaching creative skills and methods you can continue practising at home, using affordable materials and equipment. Where more expensive equipment is required we will mention this in the workshop description. All the equipment and materials you need are included in the price, unless stated otherwise. Light refreshments from local suppliers are provided. On full day workshops you are welcome to bring your own lunch to eat inside or out. There is also a wide range of independent sit-in or takeaway delis, cafés, and restaurants, plus a range of supermarkets all within a 5-10 minute walk. Accessibility The workshop space is on the first-floor of our Georgian mews home and unfortunately we do not have lift access. Blue badge holders can park outside our front door on the single yellow line by arrangement. Allergies The workshop space is in our open plan living space and is not nut free. Please let us know about any skin or food allergies before booking. We offer a dairy-free milk and gluten free snack alternative. Minimum number no refund policy To ensure we can always pay our creatives a fair fee, we require a minimum number of bookings for each workshop and for this reason bookings are non-refundable. Should we have to cancel due to low numbers, we will offer you the option to swap to an alternative date or workshop, or to request a refund. We do our very best to avoid cancellations. Since we often get late bookings, we keep our workshops on sale for as long as possible. We realise that some of you travel from afar, so if you book a space and have not yet received an email confirming your workshop is going ahead and need to make plans for your trip, please get in touch before booking any travel or accommodation so we can update you on booking numbers. Or check in before booking. Private workshop bookings Most of our workshops are also available to book for: private get-togethers with family and friends; themed wedding and birthday celebrations; corporate team building and well-being purposes; and in-store retail events for your customers. If you’d like to know more please Email Lynn. Age restrictions Our workshops are planned with adults in mind. Many are suitable for teenagers, but some may require under 16s to be accompanied for insurance purposes. Please check with us before booking.