1611 Corporate Learning & Development courses delivered Online

Duration 1 Days 6 CPD hours This course is intended for This course is intended for customer service professionals with some experience in the field who want to expand or refresh their knowledge and improve their skills. It is also intended for customer service professionals who have taken on, or are looking to assume, greater leadership responsibility. Overview In this course, you will refresh and expand your customer service skill set. You will: Apply fundamental customer service knowledge and skills. Manage your everyday workflow. Take care of customers by assessing their needs, resolving their issues, and encouraging further sales. Deal with challenging customer interactions. Apply customer service leadership skills In this course, you will apply important principles and skills you can use as a customer service professional. In addition to providing basic customer service, you'll also learn important principles and skills that will empower you to solve difficult and challenging customer interactions, encourage further sales, and take on leadership responsibilities. Applying Customer Service Foundations Topic A: Assess Customer Service Basics Topic B: Develop Interpersonal Skills Managing Your Workflow Topic A: Apply Organizational Skills Topic B: Handle Simultaneous Customer Contacts Topic C: Manage Individual Stress Taking Care of Customers Topic A: Maintain Focus on the Issue Topic B: Assess Customers Topic C: Diagnose Customers? Problems Topic D: Educate the Customer Topic E: Resolve Customers? Problems Topic F: Encourage Further Sales Through Service Dealing with Challenging Customer Interactions Topic A: Recognize Difficult Situations Topic B: Work within Your Company Parameters Topic C: Handle a Difficult Interaction Topic D: Overcome Negativity Topic E: Redirect the Customer Topic F: Follow Up on a Challenging Situation Progressing to Leadership Topic A: Lead from Within Your Team Topic B: Address Escalated Customer Issues Topic C: Analyze Customer Service Metrics Additional course details: Nexus Humans Excellence in Customer Service (Advanced) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Excellence in Customer Service (Advanced) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Additional course details: Nexus Humans Orientation - Consumer Students training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Orientation - Consumer Students course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Are you ready to embark on an enlightening journey of wisdom with the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our course bundle - Special Needs: SEN Teaching, Phonics Teaching & Child Development. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: SENCO - Special Educational Needs Coordination Course Course 02: SEN Teaching Assistant Course 03: Learning Support Assistant Course 04: Autism Diploma Course 05: Child Development and Care Course 06: Primary Teacher Course 07: Phonics Teaching Diploma Course 08: Speech and Language Therapy Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle illuminate your path to wisdom. The Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Special Needs: SEN Teaching, Phonics Teaching & Child Development package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Special Needs: SEN Teaching, Phonics Teaching & Child Development community today and let your voyage of discovery begin! Learning Outcomes: Attain a holistic understanding in the designated areas of study with the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle. Establish robust bases across each course nestled within the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle. Decipher intricate concepts through the articulate content of the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Special Needs: SEN Teaching, Phonics Teaching & Child Development journey and let knowledge guide you towards a brighter future. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Career path Armed with the Special Needs: SEN Teaching, Phonics Teaching & Child Development bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, the Special Needs bundle lays a solid groundwork. Certificates CPD Accredited Certificate Digital certificate - Included CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Duration 365 Days 2190 CPD hours The VMware Enterprise Learning Subscription delivers convenient and flexible training that lets your team train at their own pace ? when and where they want.This all-inclusive offering gives each licensed user 365 days of access to all content available through the Learning Zone, including all VMware On Demand courses. Subscribers also get a free VMware certification exam voucher. The mInimum ELS Subscription order is for 5 users. Content includes: 50+ Full On Demand courses with labs, equivalent to instructor led VMware course content 1,200+ videos 80+ eLearning short courses 500+ exam prep videos Certification exam voucher for each licensed subscriber Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Enterprise Learning Subscription (1-Year Term) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Enterprise Learning Subscription (1-Year Term) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for managers and supervisors engaged in working with the Millennial generation workforce. Overview Upon successful completion of this course, participants will be able to define onboarding, discuss the characteristics of Millennials, and develop action plans for working with them. In this course, participants will learn to build an onboarding process that recognizes the challenges and strengths of the Millennial workforce. Getting Started Workshop Objectives Action Plan Purpose of Onboarding Start Up Costs Employee Anxiety Employee Turnover Realistic Expectations Practical Illustration Introduction Why Onboarding? Importance of Onboarding Making Employees Feel Welcome First Day Checklist Practical Illustration Millennials and Onboarding Who are Millennials? How Do Millennials Differ from Other Workers? Investiture Socialization ? Let Them Be Themselves! Informal Rather than Formal Onboarding Processes Practical Illustration Onboarding Checklist Pre-Arrival Arrival First Day First Week First Month Practical Illustration Engaging the Millennial Employee Create an Informal Program Engage Employees One-on-one The Role of Human Resources The Role of Managers Practical Illustration Following Up with the Millennial Employee Initial Check-In ? One-on-one Following up ? Regular, Informal Follow Ups Setting Schedules ? Millennials and Work-Life Mentoring and the Millennial Practical Illustration Setting Expectations with the Millennial Employee Define Requirements ? Provide Specific Instructions Identify Opportunities for Improvement and Growth Set Verbal Expectations Put It in Writing Practical Illustration Mentoring the Millennial Be Hands-On and Involved Serial Mentoring Be a Mentor, Not an Authority Figure Focus Millennia?s Exploratory Drive on Work Practical Illustration Assigning Work to the Millennial Employee Provide Clear Structure and Guidelines Provide Specific Benchmarks Set Boundaries and Provide Reality Checks Practical Illustration Providing Feedback Millennials Thrive on Feedback! Characteristics of Quality Feedback Informal Feedback Formal Feedback Practical Illustration Wrapping Up Words From the Wise Additional course details: Nexus Humans Millennial Onboarding training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Millennial Onboarding course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1095 Days 6570 CPD hours The VMware Enterprise Learning Subscription delivers convenient and flexible training that lets your team train at their own pace ? when and where they want.This all-inclusive offering gives each licensed user 365 days of access to all content available through the Learning Zone, including all VMware On Demand courses. Subscribers also get a free VMware certification exam voucher. The mInimum ELS Subscription order is for 5 users. Content includes: 50+ Full On Demand courses with labs, equivalent to instructor led VMware course content 1,200+ videos 80+ eLearning short courses 500+ exam prep videos Certification exam voucher for each licensed subscriber Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Enterprise Learning Subscription (3-Year Term) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Enterprise Learning Subscription (3-Year Term) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 730 Days 4380 CPD hours The VMware Enterprise Learning Subscription delivers convenient and flexible training that lets your team train at their own pace ? when and where they want.This all-inclusive offering gives each licensed user 365 days of access to all content available through the Learning Zone, including all VMware On Demand courses. Subscribers also get a free VMware certification exam voucher. The mInimum ELS Subscription order is for 5 users. Content includes: 50+ Full On Demand courses with labs, equivalent to instructor led VMware course content 1,200+ videos 80+ eLearning short courses 500+ exam prep videos Certification exam voucher for each licensed subscriber Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware Enterprise Learning Subscription (2-Year Term) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware Enterprise Learning Subscription (2-Year Term) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours Additional course details: Nexus Humans Arcserv training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Arcserv course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Welcome to the world of property development, management, and law, where your dreams of a successful career can become a reality. In this exclusive bundle, we present two extraordinary QLS-endorsed courses that will unlock endless opportunities for you. Imagine holding in your hands hardcopy certificates that showcase your expertise in property development, management, and law. But that's not all. We also offer five CPD-QS-accredited courses that will further enhance your knowledge and credibility in this field. Throughout your learning journey, you will gain invaluable insights into the intricate world of property development. Our comprehensive courses will equip you with the essential knowledge and skills needed to navigate through this dynamic industry. Dive deep into property management, where you will discover the secrets of effectively overseeing and maintaining properties. Explore the complexities of property law and unravel the legal intricacies surrounding property transactions. Key Features of the QLS Endorsed Property Development, Management, and Law Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our QLS-Endorsed Property Development, Management, and Law bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Property Development Diploma QLS Course 02: Property Management QLS Course 03: Property Law 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Social Housing and Tenant Management Course 02: Residential Property Sales Course 03: Mortgage Advisor Course 04: Conveyancing- Online Diploma Course Course 05: Wills and Probate Law - Level 3 In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our QLS Endorsed Property Development, Management, and Law courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Understand the fundamental principles and practices of property development, management, and law. Develop the skills to identify profitable property development opportunities. Gain expertise in property management, including property maintenance, tenant relations, and financial management. Acquire an in-depth understanding of property law, including contracts, leases, and property rights. Learn the regulations and best practices related to social housing and tenant management. Master the art of residential property sales, from prospecting to closing deals successfully. Gain specialised knowledge in mortgage advisory, conveyancing, and wills and probate law. Embark on a transformative journey with our QLS-endorsed Property Development, Management, and Law bundle. Delve into the captivating world of property as you explore the intricacies of development, management, and the legal landscape. In this comprehensive course, you will gain a profound understanding of property development, equipping you with the skills to identify lucrative opportunities and bring projects to fruition. Discover the art of effective property management, honing your abilities in maintaining properties, managing finances, and fostering tenant relationships. Dive into the realm of property law, where you will unravel the complexities surrounding contracts, leases, and property rights. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring property developers seeking to expand their knowledge and expertise. Professionals in property management aiming to enhance their skills and advance their careers. Individuals interested in gaining a solid understanding of property law and its practical applications. Real estate agents and sales professionals looking to master the art of residential property sales. Career path Property Developer: £40,000 - £80,000 per annum Property Manager: £25,000 - £45,000 per annum Property Lawyer: £40,000 - £70,000 per annum Social Housing Manager: £30,000 - £45,000 per annum Residential Property Sales Agent: £20,000 - £40,000 per annum Mortgage Advisor: £25,000 - £50,000 per annum Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Training for tutors, trainers and assessors in post-16 education