48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock a world of opportunities in the UK's customer service industry with our comprehensive Customer Complaint Handler course. Master the art of exceptional customer service, communication strategies, and problem-solving techniques. Be prepared for rewarding job prospects as a skilled complaint handler. Elevate your career - enroll today and start your journey towards success! Learning outcome of this Customer Complaint Handler- CPD Certified course: Understand customer service principles and their significance. Differentiate between good and average customer service. Communicate effectively with customers using various strategies. Maintain a positive attitude in customer interactions. Identify and address customer needs with tailored solutions. Handle in-person, electronic, and phone customer service professionally. Develop problem-solving skills, active listening, and rapport-building techniques. Why Prefer This Customer Complaint Handler Course? Opportunity to earn a certificate accredited by CPD QS. Get a free student ID card! (£10 postal charges will be applicable for international delivery) Get instant access to this Customer Serviece course. Learn Customer Serviece from anywhere in the world Customer Serviece is affordable and simple to understand Customer Serviece is entirely online, interactive lesson with voiceover audio Lifetime access to the Customer Serviece course materials Customer Serviece comes with 24/7 tutor support ** Course Curriculum of Customer Complaint Handler *** Here is the curriculum breakdown of the Customer Complaint Handler course: Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Service Communication Strategies Module 04: Establishing Your Attitude Module 05: Identifying and Addressing Customer Needs Module 06: In-Person Customer Service Module 07: Providing Electronic Customer Service Module 08: Aspects of Phone Etiquette Module 09: Building Rapport Over the Phone Module 10: Inbound and Outbound Calls Module 11: Active Listening and Managing Tough Callers Module 12: Managing Interoffice Calls and Voicemail Module 13: Problem Solving over the Phone Module 14: Intra Organisation Dealings Module 15: Measuring Customer Service CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about Customer Service is advised to take this Customer Complaint Handler course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this Customer Service course. Career path After completing this Customer Complaint Handler course, start your career or begin the next phase of your career as: Customer Service Representative: $30,000 - $45,000 Customer Support Specialist: $35,000 - $55,000 Complaints Resolution Officer: $40,000 - $60,000 Call Center Agent: $28,000 - $40,000 Client Relations Coordinator: $35,000 - $50,000 Customer Experience Associate: $32,000 - $48,000 Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Are you looking to improve your current abilities or make a career move? Our unique Unconscious Bias course might help you get there! Expand your expertise with high-quality training - study the Unconscious Bias course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Unconscious Bias online training course. The Unconscious Bias course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Unconscious Bias course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Unconscious Bias training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Unconscious Bias course: ****Unconscious Bias Training **** Module 01: Unconscious Bias Module 02: Bias: Origins Module 03: Types of Unconscious Biases in the Workplace Module 04: Avoiding the Unconscious Biases at Workplace Module 05: Biases and Perception Module 06: Individual and Structural Interventions Assessment Process Your skills and knowledge will be tested with an automated multiple-choice assessment or with an optional assignment. You will then receive instant results to let you know if you have successfully passed the Unconscious Bias course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £28 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now! The clinical sector has expanded so vastly that each of the individual sectors is a powerhouse of job opportunities. Catheterisation is one such prospective sector! Enrol now in our Clinical Training - Catheterisation course and be one of the stand out candidates. This Clinical Training - Catheterisation online course is designed for healthcare workers who wish to learn and improve their skills in catheterisation techniques. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. This Clinical Training - Catheterisation course will cover the fundamentals of catheterisation including the types of catheter, indications, and contraindications, as well as the different techniques and procedures such as male, female and children catheterisation, and includes both theoretical and practical elements. The course also includes the evaluation of risks and the management of complications. Upon completion of the Clinical Training - Catheterisation course, students will receive a certificate of completion, which demonstrates their knowledge and understanding of catheterisation techniques. The knowledge from this course is essential for healthcare professionals working in clinical settings and will help them to provide safe and effective care to their patients. After this Clinical Training - Catheterisation course, you will be able to learn: Different types of catheters and indications for their use The procedures for catheterisation including male, female and paediatric catheterisation Potential risks and complications associated with catheterisation and how to manage them The importance of infection prevention and control when performing catheterisation Develop practical skills in catheterisation techniques through interactive and hands-on training. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain General clinical skills Health & safety in a clinical setting Risk management knowledge of the functions of the urinary system Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS after completing this course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of Clinical Training - Catheterisation course: Module 1: Introduction Why Urinary Catheters are Used Types of Urinary Catheter Other Risks Definitions Module 2: The Urinary System The Female Urinary System The Male Urinary System How do the Kidneys and Urinary Systems Work? Facts About Urine Module 3: Patients' Guide Hygiene Questions Leg Bags Questions about Leg Bags Questions about Night Bags Questions about Catheter Valves Module 4: Guidance forNursing and Care Staff Assessing the Need Who Can Catheterise? Indications/Need Consent Catheter Selection Catheter Insertion Documentation Drainage Bags Catheter Care Bag Emptying Catheter Maintenance Solutions Suprapubic Catheters Catheter Troubleshooting Module 5: Protocol for Female Equipment Required Before Starting the Procedure Module 6: Protocol for Male Equipment Required Before Starting the Procedure Module 7: Protocol for Handling Catheter & Catheter Bags Protocol for Removing a Catheter Protocol for Emptying a Catheter Bag Protocol for Collection of a Catheter Specimen of Urine (CSU) Protocol for the Care and Management of Indwelling Catheter Assessment Process Once you have completed the modules in the Clinical Training - Catheterisation course, your skills and knowledge will be tested with an automated multiple-choice assessment, after which you will receive instant results. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Clinical Training - Catheterisation course is well suited for: Nurses and nursing assistants Urologists and other physicians Critical care staff Emergency department staff Other healthcare professionals such as paramedics, physician assistants, and health care technician who want to learn or improve their catheterisation skills Disclaimer: Kindly be informed that completing this online course does not grant you the authority to practice as a Licensed Practitioner. If you are searching for a course that fulfills the HCPC's standards, please contact the HCPC or the RCSLT. Career path This Clinical Training - Catheterisation course is going to help the learners to pursue the following jobs: Registered Nurse: £25,000-£40,000 per year. Urologist: £50,000-£90,000 per year. Critical care nurse: £25,000-£40,000 per year. Emergency department nurse: £25,000-£40,000 per year. Physician Assistant: £40,000-£60,000 per year. Certificates CPDQS Accredited Certificate Digital certificate - £10 CPDQS Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Learn to reach your full potential by taking our Business Improvement and leap up the career ladder of your choice You can become quickly skilled in the field by enrolling in this bestselling course and stand proudly above applicants and candidates as you impress your future employer. Business Improvement has been especially designed by industry experts and specialists to rapidly coach learners just like you and help you succeed in your ambitions. We are committed to support you all the way and our dedicated staff will be available 24/7 to answer any queries or resolve technical problems. The learning modules are small but intensive and crafted to help you gain the maximum knowledge in the minimum time. Business Improvement will also give you approved accreditation from CPD and allow you to study anywhere and at any time. We work to your requirements, not the other way round. Let us help you by accepting our gift of learning with Business Improvementand a high-flying job in a relevant field could soon be yours. Why People love Business Improvement From Academy for Health & Fitness: Opportunity to boost your CV/Resume with CPD accredited proficiency Student ID card with amazing discounts - completely for FREE! (Postal charges will be applicable for international delivery) Instant results upon completion of each assessment Certificates available in both PDF and hard copy format Interactive, high-quality course content with 24/7 online access Full tutor support and learning assistance included Course Curriculum Here are the topics you will cover on the Course: ***Business Improvement*** Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 28: Managing Risk and Recovery Module 27: Time Management Module 29: Business Etiquette Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Business Improvement has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Business Improvement. Enrol on the course and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on theBusiness Improvement without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the Business Improvement online from your computer, tablet, or smartphone, and learn in a way that suits you. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
24 Hours Left! Enrol Now in this Data Analyst Course! Today's world revolves around data. Organisations across all industries increasingly depend on Data Analysts to make crucial business decisions. So, if you want to collect, evaluate, and understand data using various methods and business intelligence tools and further enhance your Data Analyst skills, our comprehensive Data Analyst course is perfect for you. Designed for success, this Data Analyst course covers everything from basics to advanced topics in Data Analyst. Each lesson in this Data Analyst course is crafted for easy understanding, enabling you to become proficient in Data Analyst. Whether you are a beginner or looking to sharpen your existing skills, this Data Analyst is the ideal choice. Learning Outcomes of Data Analyst course: Introduce yourself to the critical concepts of analysing data. Know how to build, change, and format charts. Become well-versed in working with multiple worksheets and workbooks. Master the key aspects of modifying a worksheet. Discover how to work with lists. Understand how to use PivotTables, PivotCharts, Lookup Functions, and Formula Auditing. Explore the process of applying data validation, searching for invalid data and formulas with errors, and working with macros. Find out how to automate workbook functionality, create sparklines, and map data. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of Data Analyst Get a free student ID card with Data Analyst Training Get instant access to this Data Analyst course. Learn Data Analyst from anywhere in the world The Data Analyst is affordable and simple to understand The Data Analyst is an entirely online, interactive lesson with voiceover audio Lifetime access to the Data Analyst course materials The Data Analyst comes with 24/7 tutor support Start your Data Analyst Diploma journey straightaway! This Data Analyst's curriculum has been designed by Data Analyst experts with years of Data Analyst experience behind them. The Data Analyst course is extremely dynamic and well-paced to help you understand Data Analyst with ease. You'll discover how to master the Data Analyst skill while exploring relevant and essential topics. *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Modifying a Worksheet Module 02: Working with Lists Module 03: Analysing Data Module 04: Visualizing Data with Charts Module 05: Using Pivot Tables and Pivot Charts Module 06: Working with Multiple Worksheets and Workbooks Module 07: Using Lookup Functions and Formula Auditing Module 08: Automating Workbook Functionality Module 09: Creating Sparklines and Mapping Data Module 10: Forecasting Data Assessment Process After passing the Diploma in Data Analyst exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Data Analyst Diploma Anyone willing to gain a better understanding. Already working in this field and want to learn more about Data Analyst Requirements Data Analyst Diploma You will not need any prior background or expertise. Career path Career Path: Data Analyst Data Scientist Data Analytics Manager Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Data Analysis at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion Endorsed Certificate of Achievement from the Quality Licence Scheme After successfully completing the Diploma in Data Analysis at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate Upon finishing the Data Analyst (Data Analytics)course, you need to order to receive a Certificate Accredited by CPD that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
MIG Welding course is for those who want to advance in this field. Throughout this course, you will learn the essential skills and gain the knowledge needed to become well versed in MIG Welding . Our course starts with the basics of MIG Welding and gradually progresses towards advanced topics. Therefore, each lesson of this MIG Welding is intuitive and easy to understand. So, stand out in the job market by completing the MIG Welding course. Get an accredited certificate and add it to your resume to impress your employers. Along with the MIG Welding course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Welding Basics Welding Tutorials Welding Hazards and Safety CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this MIG Welding course. Requirements To enrol in this MIG Welding course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to MIG Welding . Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Criminology and Criminal Psychology skills? If yes, then you have come to the right place. Our comprehensive course on Criminology and Criminal Psychology will assist you in producing the best possible outcome by mastering the Criminology and Criminal Psychology skills. The Criminology and Criminal Psychology is for those who want to be successful. In the Criminology and Criminal Psychology, you will learn the essential knowledge needed to become well versed in Criminology and Criminal Psychology. Our Criminology and Criminal Psychology starts with the basics of Criminology and Criminal Psychology and gradually progresses towards advanced topics. Therefore, each lesson of this Criminology and Criminal Psychology is intuitive and easy to understand. Why would you choose the Criminology and Criminal Psychology from Compliance Central: Lifetime access to Criminology and Criminal Psychology materials Full tutor support is available from Monday to Friday with the Criminology and Criminal Psychology Learn Criminology and Criminal Psychology skills at your own pace from the comfort of your home Gain a complete understanding of Criminology and Criminal Psychology Accessible, informative Criminology and Criminal Psychology learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Criminology and Criminal Psychology bundle Study Criminology and Criminal Psychology in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Criminology and Criminal Psychology Improve your chance of gaining in demand skills and better earning potential by completing the Criminology and Criminal Psychology Criminology and Criminal Psychology Curriculum Breakdown of the Criminology and Criminal Psychology Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Intelligence Analysis Module 06: Criminal Intelligence Analyst - Skills and Competencies Module 07: Research Methods in Crime Analysis Module 08: Decision Making in Criminal Intelligence Analysis Module 09: Criminal Profiling: Science, Logic and Metacognition Module 10: Phases of Profiling Module 11: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 12: Victimology Module 13: The Criminal Justice System in England and Wales CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Criminology and Criminal Psychology helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Criminology and Criminal Psychology. It is also great for professionals who are already working in Criminology and Criminal Psychology and want to get promoted at work. Requirements To enrol in this Criminology and Criminal Psychology, all you need is a basic understanding of the English Language and an internet connection. Career path The Criminology and Criminal Psychology will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Criminology and Criminal Psychology. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99
Are you looking to enhance your Train Driver Beginners skills? If yes, then you have come to the right place. Our comprehensive course on Train Driver Beginners will assist you in producing the best possible outcome by mastering the Train Driver Beginners skills. The Train Driver Beginners course is for those who want to be successful. In the Train Driver Beginners course, you will learn the essential knowledge needed to become well versed in Train Driver Beginners. Our Train Driver Beginners course starts with the basics of Train Driver Beginners and gradually progresses towards advanced topics. Therefore, each lesson of this Train Driver Beginners course is intuitive and easy to understand. Why would you choose the Train Driver Beginners course from Compliance Central: Lifetime access to Train Driver Beginners course materials Full tutor support is available from Monday to Friday with the Train Driver Beginners course Learn Train Driver Beginners skills at your own pace from the comfort of your home Gain a complete understanding of Train Driver Beginners course Accessible, informative Train Driver Beginners learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Train Driver Beginners Study Train Driver Beginners in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Train Driver Beginners Course Train Driver Beginners Curriculum Breakdown of the Train Driver Beginners Course Module 01: Introduction to Trainee Train Driving Module 02: Train Driver Licences and Certificates: Key Facts Module 03: Train Driver Required Skills and Attitudes Module 04: Train Driver Application Form Success Module 05: Train Driver Psychometric Test Module 06: Find Success in the Train Driver Interview Module 07: References, Medical Assessment and Training CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Train Driver Beginners course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Train Driver Beginners. It is also great for professionals who are already working in Train Driver Beginners and want to get promoted at work. Requirements To enrol in this Train Driver Beginners course, all you need is a basic understanding of the English Language and an internet connection. Career path The Train Driver Beginners course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Train Driver Beginners. Train Dispatcher/Controller: £25,000 to £45,000 per year Train Operations Manager: £35,000 to £70,000 per year Rail Safety Inspector: £28,000 to £45,000 per year Train Maintenance Technician: £25,000 to £40,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each
Are you looking to enhance your Database Programmer skills? If yes, then you have come to the right place. Our comprehensive course on Database Programmer will assist you in producing the best possible outcome by mastering the Database Programmer skills. The Database Programmer course is for those who want to be successful. In the Database Programmer course, you will learn the essential knowledge needed to become well versed in Database Programmer. Our Database Programmer course starts with the basics of Database Programmer and gradually progresses towards advanced topics. Therefore, each lesson of this Database Programmer course is intuitive and easy to understand. Why would you choose the Database Programmer course from Compliance Central: Lifetime access to Database Programmer course materials Full tutor support is available from Monday to Friday with the Database Programmer course Learn Database Programmer skills at your own pace from the comfort of your home Gain a complete understanding of Database Programmer course Accessible, informative Database Programmer learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Database Programmer Study Database Programmer in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Database Programmer Course Database Programmer Curriculum Breakdown of the Database Programmer Course Unit 01: Introduction Unit 02: Manipulating Tables and Data - CRUD Operations Unit 03: Relationships and Foreign Keys Unit 04: Aggregate Functions CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Database Programmer course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Database Programmer. It is also great for professionals who are already working in Database Programmer and want to get promoted at work. Requirements To enrol in this Database Programmer course, all you need is a basic understanding of the English Language and an internet connection. Career path The Database Programmer course will enhance your knowledge and improve your confidence. Database Administrator: £35,000 to £65,000 per year Data Analyst: £25,000 to £50,000 per year Database Developer: £30,000 to £60,000 per year Business Intelligence Analyst: £35,000 to £65,000 per year Data Engineer: £40,000 to £75,000 per year Database Architect: £45,000 to £85,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each