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38 Conflict Management courses in Bracknell

Managing Difficult People and Conversations

5.0(5)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)

By Buon Consultancy

Emotional Intelligence Training

Developing Your Emotional Intelligence (EI) (£1450 total for the 2-day course for up to 15 participants)
Delivered In-Person in Edinburgh or UK WideFlexible Dates
£1,450

Internal Workplace Mediation Skills Course (5 days)

By Buon Consultancy

Workplace Mediation

Internal Workplace Mediation Skills Course (5 days)
Delivered in Edinburgh or UK Wide or OnlineFlexible Dates
Price on Enquiry

Leadership Skills

5.0(3)

By Magpie Training

This Leadership Skills Training Course covers all essential techniques of effective communication, building strong teams, leading with influence and all other necessary leadership skills to become a successful leader in your chosen profession or work setting

Leadership Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£25

Fundamentals of UK Contract Law

5.0(6)

By Supply Chain Academy

This short course will aid contracting, procurement and sales professionals in understanding the essential principles of terms and conditions that are the vital components of any contract.

Fundamentals of UK Contract Law
Delivered in Upminster or UK Wide or OnlineFlexible Dates
Price on Enquiry

Holding Difficult Conversations

4.9(9)

By Sterling Training

Give leaders and managers the skills to tackle the tough stuff with this practical course. Perfect for experienced as well as new managers, we’ll provide the tools to talk confidently with staff on tricky subjects and highlight the importance of enhancing their emotional intelligence. The course includes: Changing your mindset Unconscious bias Emotional Intelligence Planning (not scripting) Monologue vs dialogue Questioning skills Listening skills Solution- finding

Holding Difficult Conversations
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

Boardroom Conflicts! - Causes and Cures

By Ralph Ward

Pushy boardroom bullies... battling agendas... conflicts of interest. Here are the most common drivers of trouble in the boardroom, and tools for making things right.

Boardroom Conflicts! - Causes and Cures
Delivered in Riverdale or UK Wide or OnlineFlexible Dates
Price on Enquiry

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Educators matching "Conflict Management"

Show all 4
Amanda pearson

amanda pearson

Weybridge

Why Solutions? Solutions Training & Advisory Ltd has been providing sector bespoke accredited health and safety training solutions to organisations UK-wide since 1994. Our Success: Emergency services train the trainer outcome - Five months after delivering our Moving People (moving and handling) train the trainer programme to Kent Fire and Rescue Services they reported: * Musculoskeletal injuries have reduced from 59 to 27 – 54% decrease * Manual Handling injuries have reduced from 14 to 8 - 43% decrease * Patient Handling injuries have reduced from 18 to 2 - 89% decrease eLearning/online/blended learning solution - We saved a customer in the Ambulance sector £350,000 in one year by implementing e-learning as part of their training strategy. Manufacturing & Logistics - Our conflict resolution training successfully reduced absenteeism for a rail network customer by 84% over a year. Health & Social Care - By implementing our care sector-specific moving and handling training programme we reduced our customer's level of absenteeism and reported manual handling incidents by 38% in one year Special Education – We have developed bespoke training solutions for this sector and have on average saved schools around £700 a day in training costs. Our team and history: A successful business, established in 1994 by Paul Meek a former Operations Director of an ambulance service. Throughout Paul's career, he was exposed daily to the consequences of poorly managed risks, and this is what spurred Paul to establish Solutions Training, he wanted to bridge the visible but avoidable gaps in risk management and in particular health & safety education and the development of the equipment used to aid safer transportation of people. Our team are all members of the “National Back Exchange” and have been contributors to various working groups on developing good practice since 1995, including research into “what constitutes effective moving and handling training” performed by the Ergonomics Department at Loughborough University and in partnership developed topic-related awards at Levels 1, 2, 3, and 4 which are on the regulated qualifications framework. We have successfully designed a wide range of training programmes to assist organisations with managing risk effectively.    Paul and his team's continued vision of improvement to managing risk by developing people and his operational experience has helped many companies and individuals improve their knowledge and technical skills, which has proven to reduce risk in the workplace. Being at the forefront of its specialist subjects we have designed and manufactured specialist manual handling equipment to aid moving and handling tasks, including our unique bariatric carry sheet used by ambulance trusts UK Wide, click here to view our website - https://movingandhandling.equipment/ [https://movingandhandling.equipment/]  Our Sector Experience: Our solutions range from sector-specific train the trainer and trainer update/refresher programmes, video conferencing practical skills training, accessing our unique online/e-learning courses, tutor-led group-based classroom training, or through “blended learning”, a mix of both online and face-to-face training. We can deliver training at our customer's site, a mutually agreed venue, or your staff can attend one of our nationwide open courses which are attended by like-minded industry professionals. We deliver health & safety training solutions to all industry sectors however, we are renowned to be the preferred training partner, offering bespoke solutions to the below key sectors: * Most ambulance trusts UK-wide * The fire services * The health & social care sector * Special education (SEN schools) * Transport sector Our longevity has provided us with multiple case studies within these sectors, all of which demonstrate how our solutions and training interventions have reduced injury and absenteeism linked to work-based conflict/violence and musculoskeletal injuries. Click on the your sector above to view the full scope of the training solutions we offer that are bespoke to your sector. Our Training Solutions: We offer educationally accredited training qualifications ranging from Level 1, 2, 3, and 4 awards, including Moving & Handling, Conflict Resolution, Fire Warden, and First Aid, all of which are on the QNUK-regulated qualifications framework. Our most popular training topics include (but not limited to): * Moving & Handling (manual, people, and patient handling, moving people, moving patients, lifting/transferring of pupils) * Conflict Resolution & Preventing Violence Training (breakaway/disengagement/holding skills & techniques) * First Aid (resuscitation, basic life support, etc) * Fire Warden * Falls Training * Stroke Training (ASLS -Advanced Stroke Life Support) * Terrorism Training (run hide and tell) * Infection Control We are proud to boast that our online courses for Conflict Resolution, Moving & Handling, and Advanced Stroke Life Support have been consistently rated as being ‘extremely effective’ and praised for being the most bespoke e-learning courses in the sectors they have been developed for. Each course has been designed with educational rigor by world-class instructional designers.