Highlights of the Course Course Type: Online Learning Duration: 1 to 2 hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about positioning strategy Understand the core competencies and principles of positioning strategy Explore the various areas of positioning strategy Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert business manager Developing an Effective Positioning Strategy Program Course Master the skills you need to propel your career forward in positioning strategy. This course will equip you with the essential knowledge and skillset that will make you a confident business manager and take your career to the next level. This comprehensive developing an effective positioning strategy program course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this create a powerful positioning course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective positioning strategy practice and equip you with the essential skills, confidence and competence to assist you in the positioning strategy industry. You'll gain a solid understanding of the core competencies required to drive a successful career in positioning strategy. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for business manager or for people who are aspiring to specialise in positioning strategy. Enrol in this developing an effective positioning strategy program course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive developing an effective positioning strategy program course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this positioning strategy can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This developing an effective positioning strategy program course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This developing an effective positioning strategy program course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This developing an effective positioning strategy program course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Introduction Positioning is about Your Customer's Point of View 00:08:00 Positioning For Success Ben and Jerry's Case Study 00:02:00 Keys to Success 00:02:00 The Positioning Framework The Positioning Framework Overview 00:05:00 Step 1 - Create Meaningful Attributes - Part 1 00:04:00 Step 1 - Create Meaningful Attributes - Part 2 00:05:00 Step 1 - Create Meaningful Attributes - Part 3 00:04:00 Viking Cruises - Case Study 00:02:00 Step 2 - Custom Attributes 00:04:00 Evaluate / Rank Attributes 00:04:00 Evaluating Positioning Rankings 00:03:00 Positioning of Your Attributes 00:02:00 Your Positioning Statement 00:04:00 Common Mistakes 00:02:00 Supplementary Resources Supplementary Resources - Create a Powerful Positioning Strategy 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
There are tons of advantages that you can get from creating your brand. With the guidance of this Personal Branding Diploma course, you will learn various approaches to personal branding and fundamental issues that help to build a solid personal reputation. In this competitive world, it is quite crucial to brand yourself. Our expertly designed course will help you build connection in different fields and areas of speciality. This course also supports to gain the skills and knowledge to cope up with the upswing of modern drifts, with emphasising on your personal integrity, ability, fidelity, discernment, and restore your self-confidence to qualify you for the world of vocation. Who is this course for? Personal Branding Diploma is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Personal Branding Diploma is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction to the course Meet your guide Russell Amerasekera FREE 00:01:00 What you will learn on the course 00:01:00 How to get the most from this course 00:01:00 What is a personal brand? Introduction to personal branding and why it's so important 00:01:00 What are you famous for? 00:04:00 Summary 00:01:00 Activity: find your one word 00:01:00 How to create a personal brand Introduction - build your personal brand 00:01:00 Explore the dimensions of your life 00:05:00 Creating your brand story 00:05:00 Activity - your happiness curve 00:02:00 Activity - your own personal brand story 00:01:00 A blueprint for optimal performance Introduction - how to be the best version of yourself 00:02:00 A typical day at the office 00:07:00 The 4 phases of you 00:03:00 Summary 00:03:00 Activity - optimise your day to optimise your life 00:01:00 The power of authenticity Introduction - the confidence to be your authentic self 00:01:00 Russell's own story 00:05:00 Personal brand mantras 00:02:00 Summary 00:01:00 Activity - discover your brand mantras 00:01:00 The power of empathy Empathy and why it's critical to your personal brand 00:04:00 Activity - group perception 00:02:00 The importance of storytelling Introduction - how to tell your life story 00:01:00 3 part narratives 00:01:00 Engaging the emotions 00:01:00 Using power words 00:01:00 Summary 00:01:00 Activity - create your 3 minute life story 00:01:00 Dressing for success Introduction - the connection between your brand and what you wear 00:04:00 Develop your own style 00:04:00 Activity - your 3 style words 00:01:00 Summary 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Do you know what a PA or Personal Assistant's day-to-day job is? Are you thinking of giving your career a tuning by becoming a PA? Welcome onboard. Here is our 11 courses special PA - Personal Assistant Training bundle, only for you. Designed and crafted by expert professionals from this relevant sector will take you through the skill, knowledge and recent updates that a PA must adhere to. With this bundle, you will learn about the most important skills of a personal assistant, like minute taking, touch typing, effective communication, etc. On the other hand, your knowledge of workplace professionalism, workplace violence or conflict management and performance management might help you ride the success train. And an employee's resume enriched with decision making and workplace first aid training will be hunted by the employers. You have the most amazing deal in your hand. So, grab it now and take the most crucial career development decision. What other courses are included with this PA - Personal Assistant? Course 01: Paralegal Law and Skills Course 02: Payroll (UK Payroll) Course 03: Touch Typing Essential Skills Level 3 Course 04: Level 2 Effective Minute Taking Course Course 05: Workplace Professionalism and boundaries - Level 2 Course 06: Preventing Workplace Violence and Harassment Level 3 Course 07: Performance Management Course 08: Decision Making Course 09: First Aid at Work Course 10: Effective Communication Skills Learning Outcome: Successful completion of this 11 courses bundle, learners will: Define the duties and responsibilities of a paralegal Understand the UK payroll system Upskill themselves with minute-taking and touch typing skills Learn about workplace ethics and professionalism Know how to make critical decisions in the workplace Understand the importance of effective communication Benefits you'll get choosing Apex Learning for this PA - Personal Assistant: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of the Bundle Course 01: Paralegal Law and Skills Module 1: Introduction to Personal Assistant Role and Responsibilities of PA / Secretary Job Functions and Required Skills Planning Work Details Difference between Secretary and PA Module 2: Business Telephone Skills Telephone Etiquette Telephone Skills Telephone Courtesy Tips Domestic and International Calls Module 3: Representing Your Boss and Company Competence Professionalism Reflecting Brand Values Working Toward Company Objectives Module 4: Mail Services and Shipping The Office Mail Mailing and Shipping Details Royal Mail Services Alternatives to Royal Mail Module 5: Travel Arrangements Business Travel Hotel Reservations Transportation Reservations Itinerary and Trip Checklist Module 6: Organising Meeting and Conferences Meeting Arrangements Types of Meeting Scheduling Meetings Meeting Minutes Module 7: Time Management Introduction to Time Management Aspects of Time Management Prioritising the Workload Overcoming Procrastination Module 8: Record Keeping and Filing Systems Keeping Accurate Records Filing Systems How to Alphabetise for Filing and Indexing Handling Confidential Documents Module 9: Business Writing Skills Structures of Business Documents Structures of Other Official Documents Editing and Proofreading Module 10: Organisational Skills Organising Daily Work Organising Workplace Organising Resources Organising Tools Module 11: Communication Skills Effective Listening Skills Verbal Communication Non-Verbal Communication Communication Strategies Module 12: Customer Service Introduction To Customer Service The Power of Positive Thinking in Customer Service Types of Difficult Customers and How to Help them Module 13: Effective Planning and Scheduling Work Breakdown Structure Estimation Process and Resources Alignment Project Planning Risk Management Module 14: Invoicing/Petty Cash Financial Record Keeping Invoice Petty Cash Budgeting Course 02: Paralegal Paralegal Law and Skills Understanding the Concept of Paralegal Key Legal Terminology Effective Communication Skills for Paralegals The Legal Workplace & Professionals Law & Legal Systems Contract & Business Law Property Law Wills, Probate, Estate Law Criminal Law Common Paralegal Legal Matters Human Rights Conflict and Conflict Resolution Professional Conduct and Ethics of Paralegals Mandatory Knowledge Fields and Survival Tips for Paralegals Course 03: Payroll (UK Payroll) UK Payroll 1: Introduction Introduction to Payroll Management 22 An Overview of Payroll UK Payroll 2: The UK Payroll System Running the payroll - Part 1 Running the payroll - Part 2 Manual payroll Benefits in kind Computerised systems Total Photo scenario explained UK Payroll 3: Brightpay Brightpay conclude Find software per HMRC Brightpay Add a new employee Add 2 more employees Payroll settings Monthly schedule - 1 Sara Monthly schedule - Lana Monthly schedule - James Directors NI Reports Paying HMRC Paying Pensions RTI Submission Coding Notices Journal entries 102 Schedule AEO Payroll run for Jan & Feb 2018 Leavers - p45 End of Year p60 Installing Brightpay UK Payroll 4: Paye, Tax, NI PAYE TAX NI Pensions Online calculators Payslips Journal entries UK Payroll 5: Conclusion and Next Steps Conclusion and Next Steps Course 04: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5 , and w DRILL 6 m and u DRILL 7 v and x DRILL 8 sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 05: Level 2 Effective Minute Taking Course Introduction to Minute Writing Preparation for Minute Taking The Meeting Structure Minute Meeting, Decision and Action Roles and Responsibility of Minute Taker Tips for Minute Taking Technology in Minute Taking Building Confidence Course 06: Workplace Professionalism and boundaries - Level 2 Positioning Yourself as a Professional Enhancing Your Professional Image Expanding Your Skills Communicating for Results Building Relationships and Networks Course 07:Preventing Workplace Violence and Harassment Level 3 Section 1: Workplace Management: Violence What Is Workplace Harassment? Identifying the Bully How to Handle Workplace Violence Risk Assessment (I) Risk Assessment (II) Being the Victim Checklist for Employers Interview Process Investigation Process Developing a Workplace Harassment Policy Section 2: Workplace Management: Harassment The Background Developing an Anti-Harassment Policy Policies in the Workplace Proper Procedures in the Workplace False Allegations Other Options Sexual Harassment Mediation Conflict Resolution The Aftermath Course 08:Performance Management Performance Management Section 01: Introduction Section 02: Performance Section 03: Key Performance Indicators Section 04: Reporting Section 05: Rewarding Conclusion Course 09: Decision Making What is Decision Making? Stress and Its Impact Time Stress and Decision Making Personal Level Decision making Under Stress Organisational Level Decision making Under Stress Decision Making for Conflict Management Course 10: First Aid at Work Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing With Fractures and Dislocations Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing with Minor Injuries at the Workplace Call for an Emergency Course 11: Effective Communication Skills Business Communication Verbal and Non-verbal Communication Written Communication Electronic Communication Communicating with Graphic Effectively Working for Your Boss CPD 45 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Personal assistants usually carry out support tasks for individuals and managers, including administration, diary management, event planning, etc. So, anyone looking for a job in this field or existing professionals looking to reskill can take this course. Requirements Our Personal Assistant Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this PA - Personal Assistant course, it can be studied in your own time at your own pace. Career path PA, personal assistant, personal secretary, executive secretary, executive assistant - are some familiar job roles that our PA - Personal Assistant bundle course might take you into. Support Secretary Data Entry Clerk Administrative Assistant Office Manager Personal Concierge Executive Assistant Certificates Certificate of completion Digital certificate - Included
Overview This comprehensive course on Heat Exchanger will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Heat Exchanger comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Heat Exchanger. It is available to all students, of all academic backgrounds. Requirements Our Heat Exchanger is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 8 lectures • 01:19:00 total length •Course Introduction: 00:04:00 •Introduction to Heat Exchanger: 00:10:00 •Types of Heat Exchanger: 00:13:00 •Performance of Heat Exchanger (LMTD method): 00:12:00 •Performance of Heat Exchanger (Effectiveness-NTU method): 00:09:00 •Performance of Heat Exchanger (Example): 00:15:00 •Selection & Methods to Improve the Efficiency in Heat Exchanger: 00:16:00 •Assignment - Heat Exchanger: 00:00:00
Overview This comprehensive course on Environmental Awareness Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Environmental Awareness Training comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Environmental Awareness Training. It is available to all students, of all academic backgrounds. Requirements Our Environmental Awareness Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 8 sections • 7 lectures • 01:04:00 total length •Introduction to Environmental Awareness: 00:06:00 •Climate Change and the Carbon Footprint: 00:12:00 •The Hidden Pollution inside Workplace: 00:15:00 •Benefits of Energy Efficiency 33: 00:05:00 •Environmental Planning and Decision-Making: 00:07:00 •Sustainable Development for Environment: 00:10:00 •Eco Friendly and Green Living: 00:09:00
Overview This comprehensive course on Forex Scalping Strategy Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Forex Scalping Strategy Course comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Forex Scalping Strategy Course. It is available to all students, of all academic backgrounds. Requirements Our Forex Scalping Strategy Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 11 lectures • 00:44:00 total length •Introduction 00:02:00 •How to Choose a Broker for Scalping 00:01:00 •How to Set up Chart: 00:02:00 •Indicator Part 1: 00:05:00 •Indicator Part 2: 00:06:00 •Support and Resistance: 00:05:00 •The Secret Scalping Strategy: 00:06:00 •Golden Rules: 00:05:00 •Risk Management: 00:02:00 •Examples: 00:10:00 •Assignment - Forex Scalping Strategy Course: 00:00:00
Overview This comprehensive course on ISO 9001:2015 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This ISO 9001:2015 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this ISO 9001:2015. It is available to all students, of all academic backgrounds. Requirements Our ISO 9001:2015 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 9 sections • 9 lectures • 04:41:00 total length •Introduction To ISO 9001:2015: 00:25:00 •Clause 4 - Context Of The Organisation: 00:24:00 •Clause 5 - Leadership: 00:25:00 •Clause 6 - Planning: 00:22:00 •Clause 7 - Support: 00:32:00 •Clause 8 - Operation: 00:38:00 •Clause 9 - Performance Evaluation: 00:35:00 •Clause 10 - Improvement: 00:30:00 •Study material: Management System Auditing: 00:50:00
Learn how to design and customize a perfect fitting sweater using DK or 4ply/fingering weight yarn. From layout and shape to color placement and professional finishing, this 7-week course will guide you through every step with personalized assistance from expert crochet tutor, Merrian.
Step into the realm of professional sophistication with our 'Modern Business Etiquette Mastery' course. Picture yourself navigating the corporate world with poise, confidence, and a commanding understanding of business etiquette. The course begins with the basics of business decorum, laying a foundation for impeccable professional conduct. Each module is tailored to transform you into a paragon of business etiquette, ensuring that your every interaction reflects excellence and professionalism. This course is more than just learning the dos and don'ts; it's about cultivating a persona that resonates respect, competence, and courtesy in the modern business environment. As you progress, the course delves into the nuances of effective communication skills, both in person and electronically. E-communication etiquette, a critical aspect in today's digital age, is explored in detail, equipping you with the skills to communicate with clarity and professionalism across digital platforms. The curriculum further covers the intricacies of meeting and interview etiquette, internal and external etiquettes, and the increasingly important area of cross-cultural communication. By integrating these diverse aspects of modern business etiquette, the course prepares you to excel in a global business landscape, where etiquette and communication skills are as important as professional expertise. Learning Outcomes Master the fundamental principles of business etiquette. Develop advanced communication skills for professional settings. Learn best practices for e-communication in a business context. Acquire skills in conducting and participating in meetings and interviews effectively. Understand and apply cross-cultural communication strategies in global business interactions. Why choose this Modern Business Etiquette Mastery course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Modern Business Etiquette Mastery course for? Professionals aiming to enhance their business communication skills. Individuals preparing for corporate interviews or meetings. Entrepreneurs seeking to establish a strong professional presence. Corporate trainers focusing on employee development in etiquette. Business students and graduates aspiring to excel in international corporate environments. Career path Corporate Trainer: £28,000 - £50,000 Business Consultant: £30,000 - £60,000 Human Resources Manager: £35,000 - £55,000 Public Relations Specialist: £25,000 - £45,000 International Business Liaison: £32,000 - £58,000 Corporate Communications Coordinator: £27,000 - £50,000 Prerequisites This Modern Business Etiquette Mastery does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Modern Business Etiquette Mastery was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Basics of Business Etiquette Basics of Business Etiquette 00:11:00 Module 02: Communication Skills Communication Skills 00:15:00 Module 03: e-Communication Etiquette e-Communication Etiquette 00:12:00 Module 04: Meeting and Interview Etiquette Meeting and Interview Etiquette 00:17:00 Module 05: Internal and External Etiquettes Internal and External Etiquettes 00:12:00 Module 06: Cross-Cultural Cross-Cultural 00:14:00