11070 Confidence courses

Are you ready to elevate your career and become a trusted financial advisor? Step into a world where your skills, knowledge, and confidence soar to new heights with our Financial Advisor Skills Training course. Designed for aspiring financial advisors, this comprehensive course offers you the keys to success in the fast-paced financial industry. According to Prospects a Corporate Lawyer can earn from £30,000 to £60,000 in a year depending on qualification, experience, location and other factors. Are you ready to transform your career and become a sought-after financial advisor? Enrol in our Financial Advisor Skills Training course today and take on a journey to professional excellence. Key Features of Essential Financial Advisor Skills Training: CPD Certified Free Certificate Developed by Specialist Lifetime Access Course Curriculum of Essential Financial Advisor Skills Training: Module 1: Fundamentals of Finance Module 2: Vital Skills for Financial Advisors Module 3: Financial Planning Module 4: Private Wealth Management and Crafting Personal Financial Statements Module 5: Evaluation and Management of Financial Risks Module 6: Planning for Investments Module 7: Strategies for Divorce Planning Module 8: Utilising Google Analytics for Financial Advisors Learning Outcomes of Essential Financial Advisor Skills Training: Apply foundational finance principles in real-world scenarios for effective financial analysis. Demonstrate essential interpersonal skills crucial for successful financial advisory relationships. Develop comprehensive financial plans aligning with clients' individual goals and needs. Create and interpret personal financial statements for effective wealth management strategies. Evaluate and mitigate financial risks through strategic planning and risk management. Formulate investment plans using sound strategies for optimal financial growth. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Financial Advisor Skills Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Financial Advisor Skills Training. Moreover, this course is ideal for: Professionals aspiring to excel in financial advisory roles. Finance graduates seeking specialized skills for advisory career opportunities. Individuals transitioning to financial advisory roles for career advancement. Established financial advisors aiming to enhance their skill set. Professionals from related fields interested in financial advisory expertise. Requirements There are no requirements needed to enrol into this Financial Advisor Skills Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Financial Advisor Skills Training course. Career path After finishing this Financial Advisor Skills Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Financial Advisor Skills are: Financial Advisor Wealth Manager Investment Consultant Risk Analyst Financial Planner Divorce Financial Analyst Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's dynamic real estate landscape, mastering Property Block Management is paramount for success. This Property Block Management course offers a comprehensive understanding of property management principles, covering modules on responsibilities, leasing processes, marketing strategies, and regulatory compliance. With the UK's booming property sector, job opportunities abound, with an average annual salary of £35,000. Learning Property Block Management not only opens doors to lucrative careers but also equips individuals with valuable skills for navigating the complexities of property management. From tenant retention strategies to adaptation in the ever-evolving market, this course provides a competitive edge. Enroll today to gain indispensable knowledge and excel in the thriving property management sector. Key Features: CPD Certified Developed by Specialist Lifetime Access Course Curriculum Module 01: Property Management Overview Module 02: Responsibilities of Property Managers Module 03: Property Listing and Marketing Strategies Module 04: Tenancy Agreement and the Leasing Process Module 05: Effective Property Management Procedures Module 06: Valuation Methods in Property Module 07: Sales Strategies and Buyer Acquisition Module 08: Tenant Retention Strategies Module 09: Regulatory Compliance in Property Management Module 10: Adaptations in the UK Property Market: Opportunities for Growth Learning Outcomes: Master property listing and marketing strategies for optimal visibility. Understand the intricacies of the letting process and tenancy agreements. Develop expertise in the valuation process to make informed property decisions. Navigate regulations effectively, ensuring compliance and risk mitigation. Explore long-term tenant retention strategies to enhance property profitability. Capitalize on market changes by identifying opportunities in the UK property sector. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Property Block Management Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Property Block Management Course is ideal for: Aspiring property managers seeking comprehensive industry knowledge. Individuals looking to enhance their skills in property management. Real estate professionals aiming to expand their expertise. Entrepreneurs interested in property investment and management. Anyone keen on navigating the dynamic UK property market with confidence. Requirements Learners do not require any prior qualifications to enrol on this Property Block Management Course. You just need to have an interest in Property Block Management Course. Career path After completing this Property Block Management Course you will have a variety of careers to choose from. The following job sectors of Property Block Management Course are: Property Manager - £25K to 40K/year. Real Estate Agent - £18K to 50K/year. Property Valuer - £20K to 45K/year. Letting Agent - £18K to 35K/year. Compliance Officer - £22K to 40K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

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🌟 Unlock Your Potential with Project Management Course! 🌟 Are you ready to elevate your career to new heights? Do you aspire to become a master of efficiency, organization, and success in your projects? Look no further! Welcome to the comprehensive and dynamic world of Project Management. Project Management is not just a skill; it's a strategic asset that businesses worldwide rely on to deliver results, meet deadlines, and exceed expectations. In today's fast-paced and competitive landscape, having a solid grasp of project management principles is the key to staying ahead of the curve. Benefits of Taking Our Project Management Course: 🚀 Master Essential Skills: Dive into the core principles of project management, including planning, scheduling, budgeting, risk management, and team leadership. 🌐 Global Relevance: Acquire internationally recognized best practices and methodologies that transcend industries and geographic boundaries. 💼 Boost Your Career: Stand out in the job market and open doors to exciting career opportunities in fields such as IT, construction, healthcare, finance, and beyond. 🔍 Enhanced Problem-Solving: Develop critical thinking and problem-solving abilities to tackle complex project challenges with confidence and finesse. 👥 Effective Collaboration: Learn how to foster collaboration, communication, and synergy among team members, stakeholders, and clients for seamless project execution. 📈 Drive Results: Gain the tools and techniques to drive projects to successful completion on time, within budget, and according to specifications. 🎓 Continuous Growth: Stay ahead of the curve with lifelong learning opportunities and continuous professional development in the ever-evolving field of project management. Who is this for? Our Project Management course is designed for professionals and aspiring leaders across industries who are eager to enhance their project management skills and take their careers to the next level. Whether you're a seasoned project manager looking to sharpen your expertise or a newcomer seeking to break into the field, this course is tailored to meet your needs and propel you towards success. Professionals: Individuals already working in project management roles who want to deepen their knowledge and stay current with industry trends. Team Leaders: Managers and supervisors responsible for overseeing projects and teams within their organizations. Career Changers: Professionals transitioning into project management from related fields seeking to acquire foundational skills and competencies. Entrepreneurs: Business owners and startup founders who want to streamline operations, maximize efficiency, and drive growth through effective project management practices. Career Path Embark on a journey towards a rewarding and fulfilling career path in project management. Upon completing our course, you'll be equipped with the expertise and credentials to pursue various career opportunities, including: 🔹 Project Manager: Lead and manage projects of all sizes and complexities across diverse industries. 🔹 Program Manager: Oversee multiple projects and initiatives within an organization to achieve strategic objectives. 🔹 Project Coordinator: Assist project managers in planning, executing, and monitoring project activities to ensure successful outcomes. 🔹 Business Analyst: Analyze business processes, identify improvement opportunities, and implement solutions through effective project management. 🔹 Consultant: Provide strategic guidance and expertise to organizations seeking to optimize project management practices and drive performance. With the demand for skilled project managers continuing to rise, the possibilities are endless! FAQ (Frequently Asked Questions) Q: Is this course suitable for beginners with no prior experience in project management? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners to seasoned professionals. We provide comprehensive instruction and support to help you build a solid foundation in project management principles and techniques. Q: How long does it take to complete the course? A: The duration of the course may vary depending on the learning format and your individual pace. Typically, our course spans several weeks to months, allowing ample time for in-depth exploration of key concepts and practical application through real-world projects and exercises. Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing the course requirements, you will be awarded a certificate of completion, validating your proficiency in project management principles and methodologies. Our certification is recognized and respected by employers worldwide, enhancing your credibility and marketability in the job market. Q: Can I access course materials and resources after completing the course? A: Yes! We believe in empowering our learners with ongoing support and access to valuable resources even after completing the course. You will retain access to course materials, updates, and community forums to continue your learning journey and stay connected with fellow professionals in the field. Q: How does your course differ from other project management training programs? A: Our course stands out for its comprehensive curriculum, dynamic instructional approach, and emphasis on practical application and real-world scenarios. We prioritize interactive learning experiences, hands-on exercises, and case studies to ensure that you not only grasp theoretical concepts but also develop the practical skills and confidence to excel in your project management endeavors.   Don't miss this opportunity to transform your career and become a powerhouse in project management. Enroll now and unlock your full potential with our Project Management course! 🚀✨ Course Curriculum Module 1 Overview of Project Management. Overview of Project Management. 00:00 Module 2 Project Scheduling and Execution. Project Scheduling and Execution. 00:00 Module 3 Resource and Risk Management. Resource and Risk Management. 00:00 Module 4 Project Communication and Integration. Project Communication and Integration. 00:00 Module 5 Project Scope and Time Management. Project Scope and Time Management. 00:00

Do you have what it takes to work in a high-demand field like healthcare? If you said yes, then the Care Certificate Training course is for you. We offer a complete package in the Care Certificate course that is jam-packed with important knowledge for relevant jobs. In the UK, the health and social care sector employs over 1.5 Million people, a testament to its vital role in society. Yet, with growing challenges such as ageing populations and increasing mental health issues, are you prepared to make a difference? This comprehensive Care Certificate Standards (1 to 15) bundle addresses the core skills and knowledge required to excel in this rewarding field. The Care Certificate Standards (1 to 15) Training Bundle equips learners with essential skills across a wide range of topics, from the fundamentals of care to specialized areas such as palliative care and public health. You'll delve into health and safety, learn the intricacies of care planning and record-keeping, develop counselling skills, gain mental health awareness, and understand the legalities of medical law. This program is designed to enhance your competence and confidence in delivering high-quality care. Courses Are Included In this Care Certificate Standards (1 to 15) Training Course 01: The Care Certificate Standards (1 to 15) Course 02: Diploma in Health & Social Care Course 03: Palliative Care Worker Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Course 05: Counselling Skills Training Course 06: Mental Health Awareness Course Course 07: Public Health Course 08: Medical Law All the courses under this Care Certificate bundle are split into a number of expertly created modules to provide you with an in-depth and comprehensive learning experience. Upon successful completion of the Care Certificate bundle, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Stand out from the crowd and get trained for the job you want. Learning Outcomes of Care Certificate Standards (1 to 15) Understand the core principles of health and social care. Develop effective care planning and record-keeping skills. Gain essential knowledge in palliative and mental health care. Learn the fundamentals of public health and medical law. Acquire counselling skills for healthcare settings. Enhance awareness of health and safety in care. With this comprehensive Care Certificate bundle, you can achieve your dreams and train for your ideal career. This Care Certificate bundle covers essential aspects in order to progress in your chosen career. Why Prefer Us? All-in-one package of 8 premium courses' Care Certificate bundle Earn a certificate accredited by Get a free student ID card! (£10 postal charge will be applicable for international delivery) Globally Accepted Standard Lesson Planning Free Assessments 24/7 Tutor Support. Start your learning journey straightaway! This training bundle is not just a course; it's a transformational journey. Whether you're starting your career or looking to elevate your skills, these courses offer the knowledge and insights needed to thrive in health and social care. By joining us, you're not only securing your professional future but also committing to making a meaningful impact in people's lives. Embark on this rewarding path today and be the change you wish to see in the health and social care sector. *** Course Curriculum *** Course 01: The Care Certificate Preparation Framework and Information Leaflet Standard 1: Understand your role Standard 2: Your personal development Standard 3: Duty of care Standard 4: Equality and diversity Standard 5: Work in a person-centred way Standard 6: Communication Standard 7: Privacy and dignity Standard 8: Fluids and nutrition Standard 9: Awareness of mental health, dementia and learning disabilities Standard 10: Safeguarding adults Standard 11: Safeguarding children Standard 12: Basic life support Standard 13: Health and safety Standard 14: Handling information Standard 15: Infection prevention and control Course 02: Diploma in Health & Social Care Module 01: Introduction to Advanced Health & Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health & Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Course 03: Palliative Care Worker Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Course 04: Care Planning and Record-Keeping | Health & Safety Online Course Module 01: Introduction to the Care Planning Process Module 02: Planning Care with the Individual in Need Module 03: Concept Care Mapping Module 04: Implementing and Evaluating the Care Plan Module 05: Maintaining Medical Records Module 06: Care Planning Policy in the UK Module 07: Confidentiality and Record-Keeping Module 08: Safeguarding Children, Young People and Their Families Course 05: Counselling Skills Training Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low-Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy in Counselling Course 06: Mental Health Awareness Course Module 01: ental Health Awareness Course Module 02: Introduction Module 03: Childhood And Adolescent Psychiatric Disorders Module 04: Anxiety And Stress Disorders Module 05: Mood Disorders Module 06: Eating And Sleeping Disorders Module 07: Self-Harm And Suicide Module 08: Social Attitudes To Mental Illness Module 09: Dealing With Stress In The Workplace Course 07: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 08: Medical Law Module 1: An Introduction to Medical Law Module 2: Legislation on Access to Health, Medical Report, Treatment Module 3: Legislation on Adult Support Module 4: Legislation on Public Health and Health Service (Part 1) Module 5: Legislation on Public Health and Health Service (Part 2) Module 6: Legislation on Public Health and Health Service (Part 3) Module 7: Legislation on Public Health and Health Service (Part 4) Module 8: Legislation on Coronavirus Module 9: Legislation on Mental Health (Part 1) Module 10: Legislation on Mental Health (Part 2) Module 11: Legislation on Abortion Module 12: Other Legislation (Part 1) Module 13: Other Legislation (Part 2) Course 09: Infection Control Course Module 01: Introduction to Infection Module 02: Body's Defence Mechanism Module 03: Microorganisms and Microbiology Module 04: Bloodborne Pathogens Module 05: Controlling Infection Module 06: Decontamination and Disinfection Module 07: Sterilisation Techniques Module 08: Hygiene to Prevent Infection How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*8 = £103) CPD Hard Copy Certificate: £29.99 CPD 90 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is suitable for everyone. Aspiring care workers Health professionals Social care staff Nursing students Public health advocates Career changers Requirements You will not need any prior background or expertise. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Care Worker Nurse Counsellor Health Advisor Social Worker Care Manager Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

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Highlights of the Course Course Type: Self-paced online course Duration: 1 hour 15 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Instalment Plan on checkout What you will learn from this course? Determine the properties and potential risks of asbestos Recognise the damaging effects of asbestos exposure on a person's health Identify various types of asbestos prevention in the working environment Apply strategies and tools to reduce and control the risk posed by asbestos Demonstrate various legislations that govern asbestos awareness Know what to do if you come across a material that contains asbestos Understand the duties of architects and designers when working with asbestos Comply with regulations that govern the responsibilities of architects and designers working in an environment that contains asbestos Understand how to use the skills you gained in this course in a practical setting Asbestos Awareness for Architects and Designers This course will help you gain skills and knowledge to identify the risks associated with asbestos, mitigate these risks, understand the duties of architects and designers working in such environments, and adhere to the legislation that governs asbestos awareness and working in an asbestos-exposed environment. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Types of asbestos Recognise asbestos-containing material Identify the risk of asbestos exposure Mitigate and prevent these risks Comply with relevant legislation and regulations Uphold the duties and responsibilities as an architect and designer Essential skills, confidence and competence to assist you in the health and safety industry Core competencies required to drive a successful career in the health and safety industry Who is this course for? This course is ideal for supervisors and managers who are in charge of organising, directing, or overseeing the health and safety procedures of their workplace Builders, carpenters and electricians can also take this course to enhance their skills and knowledge for a rewarding career in this field Architects and designers can take this course to improve their knowledge and skills to work in an asbestos-exposed environment Anyone who wants to gain comprehensive knowledge about potential asbestos regardless of their career can also take this Asbestos Awareness Training Course for Architects Entry Requirements This Asbestos Awareness Training Course for Architects has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This Asbestos Awareness Training Course for Architects assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure.  Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This Asbestos Awareness Training Course for Architects will provide you with significant opportunities to enter the relevant job market and select your desired career path. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for Preparation for the CITB Health, Safety and Environment Test Course, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector.  Recognised Accreditation   This Asbestos Awareness Training Course for Architects is accredited by Continuing Professional Development (CPD), International Institute of Risk and Safety Management (IIRSM) and the Institute for Agriculture and Trade Policy (IATP).  Course Curriculum Module 1: Properties and Risks of Asbestos Exposure Module 2: Different Types of Asbestos Module 3: Avoiding the Risks from Asbestos Module 4: An Outline of Asbestos Legislation Module 5: Content for Architects and Designers Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Enhance your British Sign Language skills with our interactive BSL Level 2 course. Perfect for advancing from basic BSL, this course covers advanced grammar, vocabulary, and effective signing techniques. Led by a 20-year experienced instructor, you'll gain confidence in everyday conversations and emotional signs, preparing you for fluent communication with the deaf community. Enrol now and elevate your BSL proficiency!

Construction and bricklaying are age-old professions that have literally built the world around us. Every building, home, and structure is a testament to the skills and craftsmanship of dedicated workers in this industry. In the UK job market, there's a soaring demand for versatile construction workers and handypersons as infrastructure projects continue to burgeon. With job demand rising by a considerable percentage annually and salary ranges spanning between £22,000 to £40,000 per annum, there's never been a better time to embark on this career. Our Construction: Handyperson and Bricklaying bundle course will teach you the essential skills and knowledge you need to succeed in these roles. You will learn about bricklaying techniques, construction safety, and a variety of handyman skills, including electrical work, plumbing, carpentry, and basic maintenance. This course is perfect for anyone looking to start a new career in construction or who wants to improve their skills and knowledge in this field. It is also ideal for those interested in starting their own handyman business. Join us and lay the first brick to your success! This Construction: Handyperson and Bricklaying Bundle Includes Course 01: Bricklaying Course Course 02: Handyperson/Handyman Course Course 03: Construction Safety Course Course 04: Lone Worker Safety Course Construction: Handyperson and Bricklaying Bundle Learning Outcomes: Understand core principles of bricklaying and construction. Grasp key construction safety regulations and practices. Comprehend the intricacies of lone worker safety. Learn tools and techniques specific to handyperson roles. Master basics of electrical work, plumbing, and carpentry. Acquire insights into starting a handyperson business. Evaluate risks and control measures in construction scenarios. So, enrol in our Construction: Handyperson and Bricklaying bundle now! Elevate your construction career with our comprehensive course bundle. Gain expertise in Bricklaying and Handyperson skills while mastering essential Construction and Lone Worker Safety protocols. Equip yourself with the knowledge to excel and stay safe on the job. Start your journey to becoming a top construction professional today Course Curriculum Course 01: Bricklaying Course Introduction to Bricklaying Tools of Bricklaying Bonding of Bricklaying Basic Techniques of Bricklaying Constructing Walls Basic Joint Finishes Building Curved Arches Building Curved Brickwork and Defects and Maintenance of Bricklaying Course 02: Handyperson/Handyman Course Introduction to Handyperson Basic Tools and Equipment Electrical Work Plumbing Skills Appliances General Carpentry Basic Maintenance Skills Walls and Floors Painting and Decorating Drilling, Tiling and Welding Construction Projects Health and Safety at Work Starting Own Business for Handyperson Course 03: Construction Safety Course Health and Safety at Work and the Laws Site Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Managing for Health and Safety Introduction and Basics Safety Precautions Electrical Incidents Reducing and Controlling Risks Introduction, Regulations and Duties Assessment and Prevention of the Risks Work at Height Equipment Working in Confined Spaces and the Laws Risk Assessment Control Measures Emergency Procedures Course 04: Lone Worker Safety Course Basics of Lone Working Lone Worker's Safety Laws Risk Assessment Safe Working System for Lone Working Conflict Avoidance and Resolution Reporting and Recording Incidents Physical and Mental Well-being First Aid and Workplace Safety for Lone Workers CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Construction and bricklaying course is beneficial for: Aspiring construction workers Experienced professionals seeking skill expansion Career changers entering construction Construction supervisors improving safety practices DIY enthusiasts wanting professional skills Lone workers need safety training Requirements Enrolling in this Construction: Handyperson and Bricklaying course requires a basic understanding of the English Language and an internet connection. Career path The Construction: Handyperson and Bricklaying course will enhance your knowledge and confidence in exploring opportunities in various sectors. Bricklayer: £30,000 to £40,000 per year. Construction Manager: £40,000 to £70,000 per year. Quantity Surveyor: £30,000 to £60,000 per year. Building Inspector: £25,000 to £45,000 per year. Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included 4 CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 Delivery Charge: Inside the UK: Free Outside the UK: £9.99 each

Learn the skills of being more confident and assertive in the workplace plus be able to influence people to do the things you would like them to do. Course overview Duration: 1 day (6.5 hours) This ‘Assertiveness and Influencing Techniques’ workshop is interactive and practical and facilitated by a subject matter expert via a virtual platform. Exercises and breakout rooms will be used during this training. Delegates are encouraged to login from a location where they feel safe to turn on their camera, use their microphones and engage in conversations as required. Objectives  The aim of this course is to introduce delegates to a variety of influencing skills and techniques to deal with aggression and challenging situations. These skills and techniques will improve confidence and personal effectiveness when working in groups / meetings. By the end of the course delegates will be able to recognise and define what assertive behaviour is and its benefits, the impact of non-verbal communication and how to use it to enhance influencing behaviours. Content What is influencing and assertiveness? Sources of power Influencing skills and choosing the right approach When to be assertive and alternative behaviours Assertive behaviour Behavioural styles and their impact on working relationships Identifying different behaviour types; assertive, aggressive, passive Building confidence and negotiating a win/win result Developing Skills Communication skills – the language of influence and communication dynamics Different influencing techniques and when to use them The art of saying ‘No’ - having the confidence to challenge Receiving criticism assertively and assertiveness behaviour analysis The language of assertion Meeting skills Giving and receiving feedback Dealing with confrontation, aggression and challenges in a confident manner Practical Exercises and Action Planning Practical exercises will be used throughout the training and the training will culminate with the creation of a personal action plan