Description: A lot of companies assume that building a brand is more of an art than a science. However, recent studies suggest that the best companies use a combination of both strategies, to make decisions that appeal to their customers on an emotional, and logical level. This Neuroscience of Personal Branding Level 3 takes you through the latest neuroscience research into the brain to help you understand how to evoke in others positive emotions, thoughts, and images, setting you apart from the competition. Through the course you will learn how to use the same techniques that modern consumer brand managers use to influence people's perceptions and buying behavior that will forever change how you answer the question of who you are. After completion of this course you will have a clear understanding of the science behind branding and how to apply it to yourself. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Neuroscience of Personal Branding Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Neuroscience of Personal Branding Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the Neuroscience of Personal Branding Introduction FREE 00:02:00 Introduction to Neursceince - The fascinating story of where this all began 00:01:00 The beginnings of Neurosceince 00:03:00 Our brains are chemical 00:02:00 Our brains are lazy 00:06:00 How big brands use neuroscience and what we can learn from it 00:08:00 The 2 Factors Branding is about controlling perceptions 00:04:00 Branding is about communicating 2 critical aspects of the self 00:05:00 Creating Your Brand Statement - Step-by-step The Companion Survey 00:02:00 Interpreting Your Results 00:09:00 Examples and Types of Statements 00:10:00 Putting it all Together 00:03:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description A strong scientific mind and the ability to problem-solve and analyze with precision are needed to succeed in the field of microbiology. The field of Microbiology covers many others such as Bacteriology, Virology, Mycology and Parasitology and medical microbiologists identify the agents of infectious diseases & devise ways to combat them. Microbiology Diploma Level 3 in Microbiology which is designed to cater to professionals who are in the relevant sectors, both private and government, and also those who wish to gain/upgrade knowledge and skills in the field of Microbiology with the aim of becoming professionals in the relevant field. This course will equip you with the advanced knowledge of microorganisms and gives you everything you need to join an industry that offers a variety of career paths. On completion this course, you will understand the basic nature and molecular structure of microbes and the major factor in the advancement of molecular biology as a scientific discipline and in establishing microbial genetics as an advancing science. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microbiology Diploma Level 3 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microbiology Diploma Level 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Introduction to Microbiology 00:30:00 Bacteriology 00:30:00 Viruses 00:30:00 DNA Viruses 00:30:00 Positive-Strand RNA Viruses 00:30:00 Negative-Strand RNA Viruses 00:30:00 Module 02 Parasites 00:30:00 Fungi 00:30:00 Antifungal Medicines 00:30:00 Immunology 00:30:00 Antibiotics 00:30:00 Sexually Transmitted Diseases 00:30:00 Mock Exam Mock Exam - Microbiology Diploma Level 3 00:20:00 Final Exam Final Exam - Microbiology Diploma Level 3 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Description: Want to improve your cash flow? or want to forecast your sales? Join the Flow Management and Forecasting course and learn to manage your flow and know how to reduce debt for improving your cash flow. The course is devoted to cashflow management. At first, you will learn the necessary concepts about forecasting. Next, the course explains cash flow, cash flow planning and management, dealing with the debt problem, improvements to the cash flow, cash flow problems, managing personal cash flow, and more. You will learn how to reduce your debt to improve the cash flow situation. The course shows you which cash flows on you. Finally, you will learn to amalgamate the superior knowledge in forecasting sales and to manage your flow. Upon completion, you will be able to manage your finances better. Who is the course for? Business owners, students of accountancy/ finance/bookkeeping, budding finance directors and management accountants Individuals who want to manage their personal cashflows better Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction to the course Introduction FREE 00:03:00 Forecasting Forecasting 00:07:00 Cashflow Management What is Cashflow? 00:05:00 Planning and Management 00:08:00 Planning Part 2 00:12:00 Where it can go Wrong 00:09:00 Personal Cashflow Analysis 00:05:00 Personal Cashflow Analysis my Numbers Story 00:06:00 Debt 00:10:00 Concluding lecture Conclusion 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description Anaphylaxis is a critical allergic reaction and can have fatal consequences. The Anaphylaxis Training For Nurses course will equip you with all the essential information for helping you to prepare yourself for the potential challenges to working in health and social care settings. Learn to identify the signs and symptoms of an anaphylactic reaction, following with how to respond and available treatments. This course also describes the potential complications that can arise when someone is undergoing Anaphylaxis and how to raise awareness regarding anaphylaxis. This course will be ideal for registered nurses, staff working in NHS and private hospitals, locum doctors or allied health professionals, agency nurses, therapist and healthcare assistants. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Anaphylaxis Training For Nurses is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Anaphylaxis Training For Nurses is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Anaphylaxis Training For Nurses Introduction 00:20:00 Allergy Statistics 00:30:00 Understanding Allergies 00:30:00 Anaphylaxis Symptoms and Treatments 00:40:00 The ABCDE approach 00:30:00 Causes and Effects of Anaphylaxis 00:20:00 Bee Sting Allergy and Peanut Allergy 00:20:00 Drugs and their delivery 00:20:00 Management of Anaphylaxis 00:15:00 Anaphylaxis Q and A 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Description: The Making Tax Digital - UK HMRC course explains the newly proposed UK Tax reforms and helps you to understand what your roles in it. The course helps you to understand HMRC's new changes in the tax system while is referred to as one of the biggest shakeups to the tax system in over the last 50 years. The new system is known as Making Tax Digital (MTD). Throughout the course, you will learn how to prepare for the changes. You will learn who will be affected by the new system. The course also illustrates why is it happening and when is it happening. Both individuals or a UK taxpayer and professional accountants will be benefitted from the course. Who is the course for? UK businesses and self-employed individuals Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Lesson Proper PROMO FREE 00:02:00 Introduction 00:09:00 The Requirements 00:03:00 The Timeline 00:06:00 Planning Checklist 00:10:00 Getting & Providing Support - Things to Consider 00:11:00 Changes ahead for accounting firms 00:09:00 Conclusion and Next Steps 00:04:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Do you lack behind in make-up and beauty? Do you love creating the better you using make-up? Do you enjoy trying new ideas every time you go out? Have you thought of changing you to better and just haven't found the right way or a course you can afford? Then we have the solution for you. Introduction to the Make-up Diploma Course The make-up diploma is an effective online training course which contains of twenty-two information packed modules that will help you to learn from THE BASIC YOU TO THE PERFECT YOU. The course requires around twenty hours to finish, empowering you to concentrate time permitting and at your own speed. The advantage to the make-up course is that you can consider while working a regular work, concentrating from any gadget and whenever, as long as you approach the web. What you will learn The course is loaded up with 22 modules which are intended to instruct you all that you ever needed to find out about make-up, from its set of experiences to how to utilize it. This incorporates longer than an hour of instructional video to help you tweak your abilities and make progress pushing ahead. Comprehend make-up imaginativeness alongside the most recent patterns which cause you to tune yourself. Find out about the historical backdrop of make-up and the sorts of shades that suits your skin type. Know the part of a stunner make-up craftsman. Become more acquainted with the skin types, it's life structures through to items, strategies and critical thinking regular skin issues. Comprehend the utilization of cosmetics devices and become more acquainted with the great usage and its application. Get familiar with the various brushes you should utilize, how to really focus on them and how to pick a decent quality brush. Figure out how to utilize the brushes according to the item and skin type successfully. Wrong utilization of brush will give wrong. Comprehend the employments of establishment, how to pick the correct establishment, different items, and application. Will comprehend restorative make-up, how to utilize instruments, and different items. Gain proficiency with the different make-up styles, day time, evening, points and that's just the beginning. Figure out how to apply eye commit up alongside regular errors and eye shapes. Find out about successful eyeliner methods, errors and that's just the beginning. Will grasps with forehead prepping. Ability to prep the temples, advantages of forehead prepping, mix-ups and how to fix pain points and mix-ups. Figure out how to apply bogus eyelashes successfully. Skill to apply cheek tone, alongside becoming flushed sorts and facial shapes. See how to apply lip tone, tips, advantages and missteps. Become more acquainted with the current magnificence patterns. Find out about make-up in TV, film and magazines. Underlining highlights, character make-up and that's just the beginning. Is it the right time to learn for you? Age never matters for you to look better constantly look assembles trust in you, Learn something new to look stylish and changed. Make leisure time for you to turn yourself intriguing by learning the new cosmetics looks. Understand what haircuts work best with what make-up. Skill to keep up brilliant skin from significant strides to tips and guidance. Comprehend the distinctive make-up methods for various seasons. Understand what make-up works in summer and winter. Get a decent understanding on the most recent season patterns. Become familiar for certain high level strategies which can help you in your make-up profession. Find out about forming, valuable tips, eye methods and that's only the tip of the iceberg. Recognize what you need to begin and run your own beauty parlor from the executives to wellbeing and security thus considerably more. Benefits : You will be certified as a makeup artist, learn from anywhere, anytime. The benefits include: Course broken into twenty-two easy to manage modules Lifetime access to course content online One full hour of the instructional video Start your own business with confidence Fast track your career Study at your own pace in your own time Receive diploma on successful completion Get a second chance to take the test in the event you do fail to Gain valuable insight into the make-up industry Enjoy the convenience of online support throughout your study experience Course Content Module 1: What is Beauty and Make-up Artistry? Module 2: History of Make-up Module 3: Role of a Beauty Make-up Artist Module 4: Skin and Skin Care Anatomy Module 5: Tools Used by a Make-up Artist Module 6: Working with Make-up Artist Brushes Module 7: Skin tone: Foundation Selection and Application Module 8: Corrective Make-up Techniques Module 9: Beauty Make-up Styles Module 10: Eye Make-up Module 11: Eyeliner Techniques Module 12: Brow Grooming Module 13: Lash Building Techniques/False Lash Application Module 14: Cheek Colour Application Module 15: Lip Colour Application Module 16: Current Beauty Trends Module 17: Make-up in TV, Film, and Magazines Module 18: Hairstyling for Make-up Module 19: Maintaining Radiant Skin Module 20: Make-up for Seasons Module 21: Advanced Techniques Module 22: Salon Management - Advertising your services/business
Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00