11548 Confidence courses

The First Aid and 6 hours verifiable CPD for musculoskeletal therapists course consists of illustrated step by step directions, flow charts, diagrams, videos and short test yourself sections fully compatible with all computers and mobile devices. You will be able to stop and start as often as you like and on completion you will be able to print your certificate. This course covers the full Emergency First Aid at Work syllabus, including CPR and the recovery position. Plus the addition of heart attack, stroke, anaphylaxis, asthma and many more relevant topics, tailored to the needs of massage, manual and musculoskeletal therapists. It also covers baby and child CPR, Choking and Recovery position. Equivalent to 6 hours of verifiable CPD. This course has been specifically designed for musculoskeletal therapists to equip you with vital skills and confidence to help an adult or child experiencing a medical emergency in your clinic, or in the community. This training does not seek to replace a practical first aid course. This course is an excellent first aid training package for people to gain invaluable knowledge at their own time and pace and a great first aid training package for those with English as a second language to prepare themselves to pass a practical first aid course. The content also serves as an ideal annual refresher covering the full HSE syllabus plus head injuries, heart attack, asthma and much more. This course fulfils all the criteria for Appointed Person first aid training, however a practical course is required in order to be a full First Aider. It is impossible to cover all eventualities within this course, or to equip you with the knowledge and skills to appropriately diagnose and treat in unpredictable real life situations. If you suspect serious illness or injury, you should always seek immediate professional medical advice. The author has made every effort to ensure the accuracy of the information contained within the course, however this course is merely a guide and the author does not accept any liability or responsibility for any inaccuracies or for any mistreatment or misdiagnosis of any person, however caused. The First Aid and 6 hours verifiable CPD for musculoskeletal therapists course material has been written by Emma Hammett, qualified nurse, first aid trainer and founder of First Aid for Life in conjunction with other medical and first aid professionals. If you have any queries concerning this course, please contact emma@firstaidforlife.org.uk Course contents: Action in an emergency and keeping yourself safe Priorities of treatment and preparing for an emergency What to put in your first aid kit Information to give the emergency services The primary survey – how to help in an emergency How to put someone into the recovery position Resuscitation Resuscitating an adult or child Heart attacks Angina Choking How to help in an asthma attack Panic attacks and hyperventilation Anaphylactic shock How to use an adrenaline auto-injector Wounds and bleeding Embedded objects Shock Internal bleeding Amputated parts Fainting Burns Breaks, sprains and dislocations Head injuries Spinal injuries Log rolling someone into recovery position Fitting/seizures/convulsions Accident forms Final lesson, quiz and certificate

Overview This comprehensive course on Positive Psychology Masterclass will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Positive Psychology Masterclass comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Positive Psychology Masterclass. It is available to all students, of all academic backgrounds. Requirements Our Positive Psychology Masterclass is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 164 lectures • 08:40:00 total length •Create Capacity for True Success: 00:06:00 •Disconnect From the Grind: 00:04:00 •Create the Routine to Disconnect: 00:02:00 •Commit To the Disconnect Process: 00:02:00 •Activity: Define Your Disconnect Time: 00:02:00 •Stop Negative Self-Talk In Its Tracks: 00:05:00 •Identify Your Source of Pain: 00:01:00 •Acknowledge the Negative Thought: 00:02:00 •Define Yourself Relative to the Thought: 00:04:00 •Describe a New Reality: 00:04:00 •Verbalize the Positive Thought: 00:03:00 •Activity: Release a Negative Thought: 00:02:00 •Keep Your Joy Intact and Healthy With Positive Thoughts: 00:03:00 •Play the Vulnerability Game: 00:02:00 •Create Healthy Boundaries to Stay Positive: 00:03:00 •Make Your Process Attainable: 00:02:00 •Activity: Make Your Positivity a Reality: 00:01:00 •Become a Grounded Person Others Are Attracted To: 00:08:00 •Identify What Gives You Anxiety and Frustrations: 00:02:00 •Assume You're Not Grounded: 00:06:00 •Track What You Feel Obligated to Do: 00:04:00 •Identify When You Can't Turn Your Mind Off: 00:02:00 •Activity: Identify What Gives You Anxiety and Frustrations: 00:02:00 •Ground Yourself in A Positive Way: 00:03:00 •Assume You Are Not Fully Grounded: 00:02:00 •Assume You Have Nothing to Prove to Anybody: 00:01:00 •Set Aside Enough Time To Become Grounded: 00:02:00 •Discover the Grounding Breathing Exercise: 00:04:00 •Discover the Grounding Finger Exercise: 00:03:00 •Apply These Physical Grounding Exercises Daily In Your Life: 00:03:00 •Activity: Ground Yourself in A Positive Way: 00:02:00 •Solve Your Anxiety with Gratitude: 00:07:00 •Create a Gratitude Journal: 00:01:00 •Activity: Solve Your Anxiety with Gratitude: 00:01:00 •Solve Your Frustrations by Turning Them Around: 00:13:00 •Activity: Solve Your Frustrations by Turning Them Around: 00:01:00 •Be Significant Consistently: 00:10:00 •Become More Curious (Vs. Impressive) with People: 00:05:00 •Employ Curiosity Daily to Boost Your Positivity: 00:10:00 •Activity: Boost Your Baseline Positivity with Curiosity: 00:02:00 •Become a Good Judge of Character: 00:05:00 •Employ Character Assessing Questions: 00:04:00 •Assess Character during Conversation: 00:03:00 •Activity: Define and Identify High-Character for Yourself: 00:01:00 •Give and Expect Nothing In Return: 00:05:00 •Avoid Survival Mode: 00:02:00 •Activity: Be Comfortable Being Overt About Giving: 00:01:00 •Make People Feel Safe around You: 00:03:00 •Create Gratitude, Curiosity, and Optimism: 00:02:00 •Express Gratitude: 00:02:00 •Develop Curiosity: 00:02:00 •Practice Optimism: 00:02:00 •Activity: Enhance Your Three P's Of Mental Aptitude: 00:01:00 •Stay Even-Tempered and Patient: 00:04:00 •Recognize When You Are Being a Hare and Discourage the Rat: 00:03:00 •Activity: Map Your Positive Vision for Your Life: 00:02:00 •Maintain Responsibility and Realism: 00:02:00 •Set Positive, Realistic Goals Responsibly: 00:06:00 •Activity: Be Responsible For a Realistic Vision: 00:01:00 •Keep Your Hard Work from Going out The Window: 00:05:00 •Master Your Character and Concentration: 00:04:00 •Turn Around Character-Lacking Behaviors: 00:05:00 •Master Your Focus: 00:05:00 •Activity: Concentrate On Your Character to Master Positivity: 00:01:00 •Master Your Confidence and Courage: 00:02:00 •Grow the Seeds of Confidence: 00:03:00 •Have Courage to Put Your Confidence to Work: 00:03:00 •Use Courage to Grow Confidence: 00:02:00 •Activity: Grow Your Confidence and Courage: 00:02:00 •Identify and Mastery Your Capacity: 00:06:00 •Stabilize the Rollercoaster with Consistency: 00:05:00 •Activity: Manage Your Capacity and Consistency: 00:02:00 •How to Overcome Constant Negativity: 00:05:00 •Let Go of Holding Grudges: 00:03:00 •Redefine Your Success in Challenging Situations: 00:02:00 •Examine Non-Successful Situations: 00:01:00 •Determine Your Control over Upsetting Events: 00:02:00 •Activity: Release a Grudge: 00:02:00 •Be Difficult To Offend: 00:03:00 •Become Others-Focused: 00:05:00 •Activity: Write an Others-Focused Mission Statement: 00:01:00 •Neutralize Toxic People: 00:07:00 •Neutralize Toxic People Already In Your Life: 00:05:00 •Activity: Neutralize Toxic People: 00:02:00 •Don't Just Talk About 'It,' Be 'It': 00:04:00 •Identify How Gritty You Are: 00:01:00 •Describe Your Own Grit: 00:01:00 •Activity: Take the Grit Scale Assessment: 00:02:00 •Set Up Your Environment for Self-Control: 00:02:00 •Get Some Sleep: 00:01:00 •Purge Yourself of Negativity: 00:02:00 •Follow a Healthy, Daily Routine: 00:01:00 •Live With Zest and Excitement: 00:01:00 •Rise Up and Be Real: 00:02:00 •Activity: Incorporate the Five Healthy/Daily Habits in Your Life: 00:02:00 •Make Your Grit Sustainable: 00:02:00 •Direct Yourself to Sustained Grit: 00:02:00 •Focus On Solutions, Not Problems: 00:02:00 •Activity: Self-Coach To Sustain Your Grit: 00:01:00 •Become More Comfortable In Your Own Skin: 00:06:00 •Become More Relaxed: 00:02:00 •Work On Yourself to Help Others: 00:05:00 •Try a Form of Meditation: 00:02:00 •Activity: Create a Gratitude List: 00:01:00 •Get Physically Fit: 00:10:00 •Exercise to Feel Alive: 00:04:00 •Get to Sleep: 00:03:00 •Activity: Identify New Positive Healthy Habits: 00:01:00 •Develop Strong Body Language: 00:04:00 •Make a Strong First Impression: 00:04:00 •Make Eye Contact: 00:03:00 •Present Good Posture: 00:03:00 •Activity: Develop Strong Body Language: 00:02:00 •Practice the Respect That People Gravitate Toward: 00:04:00 •Identify Positive Boundaries: 00:04:00 •Demonstrate Positive Boundary Practices: 00:04:00 •Protect Your Mental and Emotional Health: 00:03:00 •Activity: Identify Your Positive Boundaries: 00:01:00 •Recognize Boundaries Where You Fall Short: 00:02:00 •Create Your Own Boundaries: 00:03:00 •Make Creating and Evaluating Them Routine: 00:02:00 •Activity: Reign in Your Boundary Short-Comings: 00:02:00 •Use Grit to Enforce: 00:02:00 •Use Conative Strengths to Enforce: 00:03:00 •Determine Your Boundary Enforcement Helpers: 00:02:00 •Activity: Enforce Your Boundaries: 00:01:00 •Become the Person You Are Meant To Be: 00:07:00 •Know Yourself through Strengths and Weaknesses: 00:07:00 •Solicit Input from Leaders: 00:03:00 •Enhance Your Strengths: 00:03:00 •Activity: Self-Identify Your Strengths: 00:01:00 •Embrace Change in Your Life: 00:04:00 •Become Proactive To Welcome Change In Your Life: 00:08:00 •Activity: Embrace Change to Achieve a Goal: 00:01:00 •Learn To Say 'No': 00:09:00 •Learn To Say No To Other Non-Key Commitments: 00:05:00 •Use Your Positive Success to Bring Positive Success to Others: 00:05:00 •Identify Your Greatest Gift for Others: 00:02:00 •Seek Outside Counsel: 00:02:00 •Assess To Gain Understanding: 00:02:00 •Activity: Consolidate Insights on Your Gift: 00:02:00 •Live Out the People You Serve: 00:04:00 •Honor Your Commitments to Your Team: 00:03:00 •Honor Your Commitments to Yourself: 00:03:00 •Activity: Reflect On Your Business Practices: 00:02:00 •Live Out How Well You Serve Others: 00:02:00 •Harness Your Vision: 00:02:00 •Be a Go-Giver: 00:02:00 •Activity: Apply the Five Laws: 00:01:00 •Be Free From a World of Struggle and Hurt: 00:09:00 •Identify Whose Business It Is: 00:02:00 •Identify When It's Your Business: 00:02:00 •Identify When It's Other People's Business: 00:05:00 •Activity: Identify Whose Business It Is: 00:01:00 •Find Safety to Detach: 00:01:00 •Separate Your Life from Who You Are As a Person: 00:05:00 •Separate a Value from a Thought: 00:06:00 •Show Empathy without Picking up The Rope: 00:11:00 •Activity: Find Safety to Detach: 00:02:00 •Look Forward to the Next No: 00:01:00 •Take Turtle Steps to Detach: 00:03:00 •Take Bigger Steps to the Next No: 00:06:00 •Activity: Look Forward to the Next No: 00:01:00 •Assignment - Positive Psychology Masterclass: 00:00:00

The Level 3 Award in Childcare and Education course teaches learners a wide range of essential knowledge required when working with children. This childcare course covers many aspects of a child's health and development during the Early Years and the role of an Early Years Educator during this crucial stage in life. You will also study young children's physical, emotional, and nutritional needs and their exercise requirements. In the Level 3 Award in Childcare and Education course, you will learn important information that will help you whether you already work in a child care setting or hope to. Learning Outcomes After completing the Level 3 Award in Childcare and Education course, the learner will be able to: Understand Child Development from Conception to Seven Years. Understand Children's Health and Wellbeing. Why Choose Level 3 Award in Childcare and Education Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Childcare and Education Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Main Course: Level 3 Award in Childcare and Education ***Free Courses*** Course 01: Speech Therapy Course 02: Paediatric First Aid ***Others Included Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Level 3 Award in Childcare and Education course] Course Curriculum of *** Level 3 Award in Childcare and Education *** Module 1: Child Development from Conception to Seven Years Understand Development from Conception to Birth and Routine Screening Programmes in the First Year of Life Understand Stages and Sequences of Development from Birth to Seven Years. Understand Theory and Educational Frameworks Which Inform Knowledge and Understanding of Early Years Practice Understand the Role of the Early Years Practitioner When Promoting Child Development from Birth to Seven Years Understand How to Plan Opportunities for Children's Learning and Development from Birth to Five years Module 2: Children's Health and Wellbeing Understand Children's Needs in Relation to Emotional Wellbeing Understand the Needs of Children During Transition and Significant Events Understand the Physical Care Needs of Children Understand the Impact of the Early Years Environment on the Health and Well-being of Children Understand the Nutritional Needs of Children Understand the Impact of Poor Diet on Children's Health and Well-being Understand Children's Need for Exercise Assessment Method After completing each module of the Level 3 Award in Childcare and Education Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 3 Award in Childcare and Education course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 3 Award in Childcare and Education Bundle Course is suitable for Learners who can progress into a variety of unsupervised job roles in the public, voluntary, or private sectors, such as Early Years Educator Practitioner in day nurseries Practitioner in nursery schools Practitioner in reception classes in primary schools Pre-school worker Home-based Childcarer Nanny Requirements There are no specific requirements for Level 3 Award in Childcare and Education course because it does not require any advanced knowledge or skills. Students who intend to enrol in Level 3 Award in Childcare and Education course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Many children's lives will be improved as a result of the Level 3 Award in Childcare and Education Course. You can put theory into practice by working in various childcare centers and organizations to ensure the emotional and physical well-being of children. You will have the opportunity to interact with parents, which will boost your confidence and resume, allowing you to earn higher salaries Certificates Certificate of completion Digital certificate - Included

Manual Handling full-day Train The Trainer course Aim of the course: To equip Team Leaders and Co-ordinators in Care Homes with the knowledge, skills, and confidence to deliver engaging and safe manual handling training to their own staff — including practical techniques, training methods, and peer teaching practice. Learning Objectives: By the end of this course, delegates will be able to: Outline the legal and professional responsibilities related to manual handling in care. Identify manual handling risks and describe common injuries and incidents. Demonstrate safe manual handling techniques, including hoist use, slide sheets, and repositioning methods. Plan and structure a complete manual handling training session. Select and adapt training materials and equipment to suit different learners and settings. Deliver clear, confident explanations and demonstrations of manual handling techniques. Support learners during practical sessions, including correcting unsafe practice. Facilitate discussions and reflective learning with care staff. Evaluate learners’ understanding and performance through observation and questioning. Maintain accurate training records and identify when refresher training is needed. Deliver a short theoretical and practical training activity to peers, receiving feedback. Reflect on their own strengths and areas for development as a trainer.

Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about coaching and mentoring Understand the core competencies and principles of coaching and mentoring Explore the various areas of coaching and mentoring Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert mentor Diploma in Coaching and Mentoring Course Master the skills you need to propel your career forward in coaching and mentoring . This course will equip you with the essential knowledge and skillset that will make you a confident mentor and take your career to the next level. This comprehensive diploma in coaching and mentoring course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this diploma in coaching and mentoring course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective coaching and mentoring practice and equip you with the essential skills, confidence and competence to assist you in the coaching and mentoring industry. You'll gain a solid understanding of the core competencies required to drive a successful career in coaching and mentoring . This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for mentor or for people who are aspiring to specialise in coaching and mentoring . Enrol in this diploma in coaching and mentoring course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive diploma in coaching and mentoring course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this coaching and mentoring can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This diploma in coaching and mentoring course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This diploma in coaching and mentoring course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This diploma in coaching and mentoring course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:03:00 Module 02: Why do we Need to Mentor People? Why do we Need to Mentor People? 00:02:00 Module 03: Responsibilities of a Mentor Responsibilities of a Mentor 00:06:00 Module 04: Parameters to Assess Mentees Parameters to Assess Mentees 00:02:00 Module 05: Enhancing Mentees Performance Enhancing Mentees Performance 00:01:00 Module 06: Principles of Mentoring Process Principles of Mentoring Process 00:03:00 Module 07: Elements of Mentoring Process Elements of Mentoring Process 00:05:00 Module 08: Features of a Mentoring Process Features of a Mentoring Process 00:03:00 Module 09: How to Give Feedback How to Give Feedback 00:04:00 Module 10: Mentoring Different Types of People Mentoring Different Types of People 00:01:00 Module 11: How to Mentor People for Growth How to Mentor People for Growth 00:06:00 Module 12: Tools Used for Mentoring Tools Used for Mentoring 00:01:00 Module 13: Role of Learning & Development Role of Learning & Development 00:02:00 Module 14: Evaluation of Mentoring Process Evaluation of Mentoring Process 00:01:00 Module 15: Importance of Self Confidence Importance of Self Confidence 00:03:00 Module 16: Tips for Better Mentoring Tips for Better Mentoring 00:05:00 Assessment Assessment - Coaching & MentorinAg Diploma 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

The RYA Coastal Skipper and Yachtmaster Offshore Shorebased course is for experienced sailors. The course builds on the theory learnt on the Day Skipper course, which is the knowledge level required at the outset of this course. It will give you the experience and confidence to plan and achieve your passage in offshore and coastal routes. Unlike the Day Skipper course, it includes precision tidal calculations. The course will increase your theory knowledge to the required standard for the Yachtmaster Coastal and Yachtmaster Offshore exams, concentrating on advanced navigation, IRPCS and meteorology subjects. This is an intense six day course, from 0900 hrs to 1700 hrs every day (1 hr for lunch plus 2 x 15 min breaks), that will teach you advanced navigation techniques. The syllabus contains: position fixing course shaping and plotting tidal knowledge use of almanacs and admiralty publications electronic position finding equipment taking and interpreting forecasts plotting weather systems weather predictions using a barometer and by observation collision regulations customs and excise regulations for cruising abroad

FREE DOWNLOADABLE " RECEPTIONIST " CAREER GUIDE INCLUDED IN THE RESOURCE SECTION! According to the BLS (Bureau of Labor Statistics), fast-growing fields such as healthcare and social services require administrative roles to support their growth. Did you know that in the UK, the National Health Service (NHS) employs over 350,000 healthcare support workers, many of whom play vital roles in patient care coordination? If you are highly organized and efficient, this may be the job for you. Medical Receptionists receive patients, assist them with filling out forms, maintain and retrieve medical files, and transcribe and type medical reports. Generally, they organize the huge amounts of data that the office generates every day. This comprehensive Medical Receptionist course equips you with the essential skills and knowledge to thrive in this rewarding profession. You'll gain a solid understanding of the role and its responsibilities, from scheduling appointments and maintaining medical records to ensuring patient confidentiality and workplace safety. The course also covers medical terminology, information technology specific to healthcare, and legal and ethical considerations. Remember, medical receptionists take on some of the workload of doctors and other healthcare practitioners, making them a valuable asset in this field. So, what are you waiting for? Just hit the "Enrol Now" button and let's get started! Learning Outcomes of Medical Receptionist Schedule appointments effectively using industry-standard software. Maintain accurate medical records following best practices and regulations. Implement efficient filing systems for optimal information retrieval. Uphold patient confidentiality within the legal and ethical framework. Navigate medical terminology with confidence when interacting with patients and staff. Apply IT skills to manage electronic health records and other healthcare software. By enrolling in this Medical Receptionist course, you'll gain the necessary skills and confidence to excel in this rewarding career path. Take the first step towards a fulfilling role in the healthcare industry today! Why Choose Us? Get a free student ID card with Medical Receptionist Training program (£10 postal charge will be applicable for international delivery) The Medical Receptionist is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Medical Receptionist course materials The Medical Receptionist comes with 24/7 tutor support Take a step toward a brighter future! *** Course Curriculum *** Module 1: Introduction Module 2: Organising Schedules Module 3: Maintaining Medical Records Module 4: Effective Filing Systems in Medical Offices Module 5: Confidentiality in a Medical Environment Module 6: Time Management Module 7: Medical Jargon and Terminology Module 8: Maintaining Workplace Safety Module 9: Information Technology in Health Care Module 10: Legal Aspects and Ethics How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: £12.99 CPD Hard Copy Certificate: £29.99 CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Career changers School leavers Administrative professionals Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Medical receptionist Office manager Medical assistant Certificates CPD Accredited Digital Certificate Digital certificate - £12.99 CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Product Certification is one of the ways to get confidence on the conformance of the product or material with applicable requirements and specifications. The surety of the competence of an organization providing certification services is essential to achieve that objective. ISO/IEC 17065:2012 specifies requirements for the competence of bodies providing certification of products and for the impartiality and consistency of their certification activities. This course is designed for all those persons working in a Certification body to let them get a basic knowledge of ISO/IEC 17065:2012. This course gives knowledge on the background and discusses the requirements of each clause in general. Attendees of this course will be having complete knowledge of ISO/IEC 17065:2012 which will, of course, help the organization to improve its management system with the contribution of each employee. We have developed this course in simple English to make understanding easy and consistent for all. This course will help to fulfill the requirements of the Accreditation body as well.   Who should attend this? This course is highly recommended to be attended by each employee including Top Management, Managers, auditors, engineers, inspectors, technicians, and other employees of a certification body implementing ISO/IEC 17065:2012. Also by those who are willing to know about this standard.   Course Duration: 6 Hours 30 Mint Exam.   Certificate Validity: Lifetime   Language of Course: English

Diploma in Anti Money Laundering (AML) will assist you in producing the best possible outcome by mastering the skills. Those who want to succeed must enrol in the course Diploma in Anti Money Laundering (AML). By completing this course, you will acquire the skills required to become an expert in a comparable field. The basics of our Diploma in Anti Money Laundering (AML) course are covered first, and then we move on to more advanced material. The lessons in this Diploma in Anti Money Laundering (AML) course are therefore clear and easy to understand. Courses you'll get: Course 01: Diploma in Anti Money Laundering (AML) Course 02: Financial Investigator/Fraud Investigator Course 03: Financial Analysis Course 04: Internal Compliance Auditor Course 05: Financial Reporting Course 06: Risk Management For Business Diploma in Anti Money Laundering (AML) Course Basic Learning Outcomes: After completing this highly appreciated Diploma in Anti Money Laundering (AML) course, you'll be a competent expert, besides- You can give assistance related to the Diploma in Anti Money Laundering (AML) with complete knowledge and confidence. You'll be competent and proficient enough to explore Diploma in Anti Money Laundering (AML) related job fields on your own. Furthermore, you can train up others and grow an efficient peer community in your locality and serve people. It will enhance your portfolio, you can use the certificate as proof of your efficiency to the employer. It will boost up your productivity, you can use the skill and credentials, and become more competent in your vocation with increased earning! Key Highlights of Diploma in Anti Money Laundering (AML) Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Curriculum Breakdown of the Course: Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Certification: CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Diploma in Anti Money Laundering (AML) course. This course particularly recommended for- Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Requirements Students seeking to enrol for Diploma in Anti Money Laundering (AML) course should meet the following requirements; Basic knowledge of English Language Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to Diploma in Anti Money Laundering (AML). Explore each of the roles available and how you can start your career in this platform. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.