413 Confidence courses in Banbury

Embark on a journey to become a workplace hero with our comprehensive one-day First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Embark on a journey to become a workplace hero with our comprehensive one-day Pediatric First Aid course. This dynamic and engaging training program is designed to equip you with the essential skills and knowledge needed to handle emergency situations confidently and effectively.

Take your organisation’s presentations to the next level by truly engaging second language English speakers with our specific techniques. Help them communicate key messages with confidence and clarity to the whole audience. With lots of opportunities for practice in a very safe space, participants will build their skills in the guiding hands of our experts. This bespoke course will include: Presenter self-awareness Essential cultural etiquette Powerful PowerPoint strategies for second-language speakers Linguistic mindfulness A new understanding of ‘less is more’

You can handle the tough stuff with the help of this comprehensive, interactive and thought-provoking course. Our trainers are experienced managers who will guide and support you through the intricacies of people and personal management. The key responsibilities of the manager A manager’s impact on the business and its staff Being a role model Communicating with confidence Questioning skills Managing hybrid teams Assertiveness techniques Managing team performance with ease Giving great feedback Prioritising like a winner Time management techniques Delegating effectively

To increase your awareness and understanding of what safeguarding children means, in order to increase your confidence to enable you to make a positive contribution towards the process.

This 2-day course offers the requalification of a variety of first aid situations and how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.

A cardiac arrest can happen to anyone, anywhere, at any time. Every second matters and this course will give you the confidence to act quickly and effectively. Most importantly, the course will also teach defibrillator operators how to perform effective CPR.

The often-used phrase, 'just the receptionist', completely misrepresents the role. An excellent receptionist is a most valuable resource for any organisation. This programme has been designed specifically to deal with the essential skills necessary to represent the organisation to the best possible effect. It will also help you get the most out of your working day. There are six key reasons to take part in this workshop. It will help you: See your role in a new light Develop your communication skills Deal with different types of customer and situation Boost your confidence Cope in a pressurised environment Get more satisfaction from your working day 1 Introduction Workshop objectives and personal objectives The challenges of 21st century communication What makes an excellent point of Reception? And why is it so important? Who and where are our customers? As a customer, how do you like to be treated? What makes people feel valued? Objective and subjective aspects of customer service 'Micro moments' that shape the relationship 2 Communication on reception Definition of communication Barriers to good communication The 'recipe' of verbal, vocal and visual aspects of communication Differences between communicating face-to-face and on the telephone Communication 'leaks' The primitive human response The impact of visual communication - body language, gesture and facial expression Voice - tone, speed, volume, pitch, clarity, inflection, pacing Words - positive words and phrases compared with negative terminology Professional greetings face-to-face Steering the conversation with effective questioning 3 Telephone excellence How we use the telephone Qualities of the telephone Non-verbal communication on the telephone - what aspects can be 'seen' by the other person? Professional telephone etiquette Taking and leaving messages - key points that can help customers, colleagues and the organisation Clarifying information 4 Listening skills for accuracy and relationship building How accurate are your listening skills? What are the challenges for accurate listening? Active / empathetic listening 5 Creating a rapport by 'style flexing' Understanding how different people communicate Shaping our message to the other person so that they feel understood How changing situations can alter communication needs 6 Confidence and assertiveness Recognising different styles of behaviour - aggressive, passive and assertive Qualities of assertive communication - verbal, vocal and visual Assertive techniques - basic, persistence, negotiation / empathetic Demonstrating confidence 7 Coping in a pressurised environment Words - the most useful ones to use with stressed people and identifying the 'red rag' words Challenging situations - what do you find difficult and how do you respond? Dealing with outbursts of anger Bringing non-stop talkers back from their tangent Constructive ways to say 'no' 8 Pulling it all together Action plans Summary of key learning points

Come and join Janine at Stitching Kitchen for a weekend learning how to make a log cabin quilt. This workshop will take place over two full Saturdays. It is suitable for total novices, taking you through everything you need to know to build confidence in quilt-making. If you are a more experienced quilter, you will enjoy learning a new technique that has so many creative possiblities, and you can benefit from Janine’s years of experience to pick up tips and tricks for a professional, polished quilt. Log cabin quilting gets its name from the layout of the pieces - log-shaped strips built up around a central square, or ‘hearth’. It's a great quilt for getting through your scraps. Or, you can use precut 2 ½-inch strips, like Jelly Rolls, which make the process easier and just as enjoyable. Log cabin quilting is really versatile because the fabric choices, layouts and positioning can be used to make such a huge range of patterns. Your tutor Janine also holds monthly long-arm clinics at Stitching Kitchen that you'd be welcome to drop into if you'd like any further pointers, or would like to outsource the quilt finishing to her! What you will learn/achieve Skills in measuring, cutting and sewing this traditional block. How to create a huge range of patterns with your fabric choices, layouts and positioning. If you’re not yet comfortable with a rotary cutter and ruler, you can use precut 2 ½-inch strips, like Jelly Rolls, which make the process easier and just as enjoyable. The quilt size is flexible and can be adjusted based on your experience/speed. What's included Tuition: full instruction and support in a small class (maximum of 6). Written instructions that you can take away and refer back to at home. Use of all the tools you will need during the workshop. Use of the Pfaff sewing machines in Stitching Kitchen's fully equipped studio.  Tea and cake. What to bring Fabrics to make your log cabin blocks. We will send you a materials list, but just give us a call or drop in to the studio if you would like further advice, and we can also make suggestions about where to purchase quilting fabric. This is a great quilt for getting through your scraps, or sewing with a jelly roll! Stitching Kitchen has thread available to purchase. You won’t need to bring anything else and you can leave your sewing machine at home. Stitching Kitchen is fully equipped with Pfaff sewing machines and all the quilting tools and sewing kit for use during the workshop. Stitching Kitchen also stocks a full range of haberdashery, batting and quilting tools if you discover anything you would like to purchase to use at home. Please note that this workshop is held in our light and spacious first floor studio at Stitching Kitchen, which is accessible by stairs.  About your tutor Your tutor is Janine from TheFatQuarter Quilting https://thefatquarter.co.uk Having dabbled at patchwork and quilting when her children were babies, Janine moved on to develop a love for learning everything patchwork and quilting. In recent years she has owned a patchwork and quilting shop, living and breathing patchwork each day. Nowadays Janine is a professional Longarm Quilter and Patchwork Tutor with a love for sharing her wealth of experience. If you have any questions, please feel free to get in touch.

Gain the clarity and confidence to take on inspections successfully with this actionable workshop.