9400 Confidence courses in Huntingdon delivered Online

Develop more advanced training skills such as expert presentation, facilitation and coaching skills. Course overview Duration: 2 days (13 hours) This workshop is for people who want to take their personal skills as a trainer to the next level. It builds on the Underscore Level 1 Train the Trainer course.  In this Level 2 course delegates will develop more advanced training skills such as expert presentation, facilitation and coaching skills. In the modern world learning is often delivered in blended learning formats and this course will introduce delegates to the challenges of blended learning and how to introduce a range of delivery methods into programmes. Attendees will learn how to write more complex learning plans and integrate different methods and media into their plans. Objectives  By the end of the course you will be able to: Describe your Personal Training Style Explain how personality affects communication styles Use techniques to read delegates and adapt communications for greater impact Recognise the ‘games people play’ and how to deal with difficult behaviour Use techniques to establish credibility and enhance your reputation Identify the right approach to take when faced with a range of challenges Use advanced Presentation Skills Use facilitation and coaching skills for experiential workshops Use modern Training Methods and Media Deliver memorable training Note: Delegates attending this programme will be asked to complete an online psychometric in advance of attending the programme in order to help understand personal training styles Content Understanding your Personal Training Style Receive feedback from online Psychometric Understand personal training styles Understand personal communication and working style Understand the impact this has on audience Learn how to adapt your style for greater impact Growing your reputation as a trainer Your Training Persona Training Confidence Training Reputation Trainer Brand Understand the ‘Games People Play’ An introduction to Transactional Analysis (TA) for Trainers Using TA to:Contract for learningUnderstand Trainee AudienceUnderstand interpersonal stylesUnderstand working and thinking stylesWorking in groupsCreativity and innovation Developing deeper Trainer Skills Presentation Magic – making your presentations more effective Facilitation skills for workshops Coaching skills for classrooms and virtual training Delivering experiential workshops Modern Training Methods and Media Incorporating blended learning into your programmes Using Social Learning Using Videos Using Virtual Tools Using CBT and e-learning Pre-course work 1: Complete and online Psychometric Pre-course work 2: Deliver and record a 5-10-minute training session in your workplace on your phone and bring it with you Note: there is an option to have addition 1 hour coaching for delegates to support workplace learning after the course.

If you are new to studio photography and want to learn some of the latest lighting techniques used by professional studio photographers, then you are in the right place! This course will help you to develop a personal style and confidence with technique and skills. With this course, you will go through step by step lessons and gain a broad introduction to creative photography and explore the basic rules of composition and style of lighting. This comprehensive course covers everything that you should know from setting up a studio, know your camera, master the digital techniques, explore the background to different genres. You will also discover the core principles of composition and understand different studio concepts and patterns, colour and black and white photography, etc. Learning Outcomes: Master camera skills and exposure control to create compelling portraits. Gain a firm understanding of lighting techniques including studio lighting. Learn about project development and get creative ideas. Improve your knowledge of digital image manipulation and editing. Determine the fundamental laws of composition. Master the art of Portrait Photography, Visual Language Of Photography, and Studio Photography. Learn the classic studio lighting techniques used In-Studio Photography. Gain a brief history of photography Get led by field experts and delve deeper into portrait photography. Who is this Course for? Creative Photography - Photography Composition & Portrait Photography Masterclass is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum A Brief History of Photography Is It Art 00:08:00 A Brief History Of Photography 00:06:00 The Great Debate 00:09:00 Activities 00:02:00 The Art Of Seeing Introduction 00:01:00 The Ordered Universe 00:08:00 Beauty Detector 00:04:00 Let There Be Light 00:07:00 The Photographer's Playground 00:11:00 Activities 00:01:00 Seeing The Light Introduction 00:01:00 Seeing The Light 00:05:00 Hard Light 00:09:00 Soft Light 00:09:00 Colour Temperature 00:03:00 Activities 00:01:00 Controlling The Light Introduction 00:01:00 Working The Scene 00:02:00 Moving Your Feet 00:08:00 Moving Your Subject 00:07:00 Move Your Light 00:07:00 Activities 00:01:00 Capturing The Light Introduction 00:01:00 Your Camera 00:18:00 The Three Levers 00:11:00 ISO 00:05:00 The Shutter 00:07:00 The Aperture 00:13:00 Activities 00:01:00 Processing The Light Introduction 00:01:00 The Digital Darkroom 00:10:00 Lightroom Edit 00:10:00 Snapseed Edit 00:07:00 Activities 00:01:00 The Core Principles Of Composition Introduction 00:01:00 The Language Of Composition 00:02:00 The Subject 00:08:00 The Environment 00:06:00 Leading The Eye 00:04:00 Evoking Emotion 00:05:00 Symmetry 00:06:00 Activities 00:01:00 The Basic Rules Of Composition Introduction 00:01:00 The Rule Of Thirds 00:09:00 Leading Lines 00:07:00 The Highest Point Of Contrast 00:13:00 Activities 00:01:00 Color Photography Introduction 00:01:00 Adventures In Color 00:06:00 Hue, Saturation, Luminosity 00:03:00 The Color Wheel 00:12:00 Working With Color 00:10:00 Simple Color Edit 00:09:00 Activities 00:01:00 Black And White Photography Introduction 00:01:00 Why Black And White 00:04:00 King Luminosity 00:04:00 A Zone System 00:05:00 Seeing In Black And White 00:06:00 A Simple Black And White Edit 00:07:00 Activities 00:01:00 Controlling The Frame Introduction 00:01:00 In The Frame 00:14:00 Isolating The Subject 00:08:00 Negative Space 00:05:00 Framing Your Subject 00:07:00 Abstract And Geometric Composition Introduction 00:01:00 Abstract Images 00:06:00 Seeing Like An Architect 00:06:00 Strong Visual Elements 00:09:00 Activities 00:01:00 Creative Portraiture Introduction 00:01:00 The In Between Moments 00:05:00 The Eyes 00:08:00 Body Language And Gesture 00:12:00 Activities 00:01:00 Finding Yourself As A Photographer Introduction To Finding Yourself As A Photographer 00:01:00 Creating An Image 00:07:00 Creating A Style 00:08:00 Creating A Series 00:02:00 Creating A Body Of Work 00:03:00 Sharing Your Work 00:06:00 Natural Light Portrait Photography Introduction To Natural Light Portrait Photography 00:01:00 Finding Your Light 00:03:00 Hard Light And Soft Light - A Recap Of The Basics 00:05:00 Outside Soft Light 00:09:00 Inside Soft Light 00:08:00 Outside Hard Light 00:14:00 Inside Hard Light 00:08:00 Finding Your Background - Simple Backgrounds 00:04:00 Finding Your Background - Complex Backgrounds 00:06:00 Posing Your Subject - A Refresher 00:04:00 Projects For Natural Light Photography 00:01:00 Building A Home Based Portrait Studio On A Budget Introduction To Home Based Photography Studio 00:01:00 Finding Your Studio Location 00:06:00 Camera Choices 00:05:00 Lens Choices 00:02:00 Equipment List 00:09:00 Additional Studio Equipment 00:05:00 Basic Studio Lighting Set Up 00:06:00 Finding Clients For Your Business 00:06:00 Recording Your Floor Plans 00:01:00 Dealing With The Public 00:03:00 Activities For Home Based Photography Studio 00:01:00 Classic Studio Portrait Photography Introduction To Classic Studio Portrait Photography 00:01:00 Open Loop Lighting 00:05:00 Closed Loop Lighting 00:05:00 Butterfly Lighting 00:06:00 Split Lighting 00:06:00 Short Lighting 00:04:00 Broad Lighting 00:03:00 Rembrandt Lighting 00:07:00 Studio Backdrops 00:03:00 Preparing The Subject 00:06:00 Choosing The Facial Angle 00:07:00 Posing The Body 00:05:00 Body Poses And Posture 00:03:00 Body Poses - The Light Pose For Males 00:04:00 Body Poses - The Shadow Pose For Females 00:04:00 Group Shots - Basic Core Principles 00:03:00 Couples Shots - Basic Core Principles 00:10:00 Black And White Portrait Tips - A Refresher 00:01:00 Lens Choices In The Studio 00:01:00 Classic Studio Course Activities 00:01:00 Modern Studio Portrait Photography Introduction to Modern Studio Portrait Photography 00:01:00 Studio Lighting Buying Tips 00:03:00 Strobe Modifers Explained 00:05:00 Standard One Light Techniques 00:09:00 Non Standard One Light Techniques 00:08:00 Two Light Techniques 00:07:00 Three Light Techniques 00:08:00 Four Light Techniques 00:08:00 Hollywood Lighting- Advanced Lighting 00:08:00 Modern Studio Photography Activities 00:01:00 Resources Resources - Creative Photography - Photography Composition & Portrait Photography Masterclass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Course Overview The British Sign Language (BSL) Level 1 & 2 course offers a comprehensive foundation for learners keen to develop effective communication skills within the Deaf community. This course covers key vocabulary, everyday conversations, and cultural understanding across two recognised qualification levels. Through engaging modules, learners will build confidence in signing across a range of topics including greetings, family, transport, work, health, and leisure activities. The course provides a flexible learning experience, enabling learners to study at their own pace while gradually advancing from basic to more complex sign language structures. By the end of the course, learners will be able to confidently engage in conversations, describe people, express opinions, and interpret dialogues with greater fluency. Whether for personal growth, professional development, or community involvement, this course equips learners with the communication tools needed to create more inclusive and supportive environments for Deaf individuals. Course Description The British Sign Language (BSL) Level 1 & 2 course is structured to guide learners through a progressive journey, starting with the alphabet, fingerspelling, and simple daily interactions, before advancing to complex dialogues and storytelling. Key topics include family life, the home environment, weather, transport, work, hobbies, shopping, health, and holidays. Learners will engage with a variety of video dialogues—both with and without voice-over and subtitles—designed to enhance visual communication skills and comprehension. This learning experience not only builds practical sign language ability but also deepens understanding of Deaf culture, encouraging effective and respectful communication. With a focus on clarity, repetition, and gradual development, learners will acquire the skills needed to hold structured conversations, ask and respond to questions, and share detailed personal or professional information in BSL. The course aims to support learners in becoming confident and culturally aware communicators across different social and professional contexts. Course Modules Module 01: British Sign Language (BSL) Level 1 Online Course Module 02: Alphabet Fingerspelling and Names Practice Module 03: Greetings Module 04: Family, Question Forms and Family Story Module 05: Rooms in the House Vocabulary Module 06: Colours Module 07: Questions and Statements about the Home Module 08: Animals Module 09: Numbers and Money Module 10: Time and Months of the Year Module 11: Describing Ages Module 12: Weather Module 13: Transport Module 14: Directions Module 15: Hobbies Module 16: Work Module 17: Food and Drink Module 18: Dialogues (No Voice, No Subtitles) Module 19: Dialogues (With Voice and Subtitles) Module 20: Bonus: 5 Stories (With Voice and Subtitles) Module 21: Bonus: 5 Stories (No Voice Over) Module 22: Level 2 British Sign Language Module 23: Family Vocabulary Module 24: Describing People and Animals Module 25: Activities at School Module 26: Jobs and Activities at Work Module 27: Time Module 28: Activities in the Home Module 29: Leisure Activities Module 30: Opinions, Likes and Dislikes Module 31: Illnesses and Health Module 32: Eating and Drinking Module 33: Shopping and Spending Module 34: Travel and Holidays Module 35: Level 2 Dialogues (Without Voice and Subtitles) Module 36: Level 2 Dialogues (With Voice Over and Subtitles) Module 37: 5 Stories (No Voice Over and No Subtitles) Module 38: 5 Stories (With Voice Over and Subtitles) Module 39: Level 2 BSL Dialogues and Stories (See full curriculum) Who is this course for? Individuals seeking to communicate confidently with the Deaf community. Professionals aiming to enhance communication skills in inclusive workplaces. Beginners with an interest in sign language and Deaf culture. Teachers, healthcare workers, and public service providers. Parents, family members, or friends of Deaf individuals. Career Path BSL Interpreter (after further study and qualifications) Communication Support Worker Deaf Support Assistant Special Educational Needs (SEN) Teaching Assistant Community Support Worker Customer Service Advisor in accessible services Healthcare and Social Care Assistant Voluntary roles supporting Deaf organisations

Touch Typing Essentials Course Overview The "Touch Typing Essentials" course is designed to help learners develop efficient and accurate typing skills. Covering all aspects of typing from basic finger positioning to typing punctuation and capital letters, this course is perfect for those who want to improve their typing speed and accuracy. Learners will gain a solid foundation in touch typing, enabling them to type confidently without looking at the keyboard. Whether you're a student, a professional, or anyone looking to improve your typing ability, this course will equip you with the skills necessary to type efficiently, leading to increased productivity and confidence in digital communication. Course Description This course provides a structured approach to mastering touch typing. It covers everything from setting up your computer for optimal typing to learning how to type individual letters, punctuation, and even capital letters. Each module focuses on building muscle memory for each key, ensuring learners develop speed and accuracy with each finger movement. Throughout the course, learners will be encouraged to practice regularly to improve typing speed while maintaining correct posture and ergonomics. By the end of the course, learners will have gained the skills needed to type quickly and efficiently, improving their overall digital literacy. Whether for personal development or professional purposes, this course prepares learners for success in today's fast-paced digital world. Touch Typing Essentials Curriculum Module 01: Introduction Module 02: How to Set up Your Computer Module 03: How to type the letters F and J Module 04: How to type the letters D and K Module 05: How to type the letters S and L Module 06: How to type the letter A and ; (semicolon) Module 07: How to type the letters E and I Module 08: How to type the letters R and U Module 09: How to type the letters T and O Module 10: How to type CAPITAL letters Module 11: How to type the letter C and , (Comma) Module 12: How to type the letters G and H Module 13: How to type the letters N and V Module 14: How to type the letters W and M Module 15: How to type the letters Q and P Module 16: How to type the letters B and Y Module 17: How to type the letters Z and X Module 18: How to type Colon and Semicolon Module 19: How to type Full Stop and Comma Module 20: How to type Question Mark and Exclamation Mark Module 21: How to type Dash, Parentheses and Quotation Marks (See full curriculum) Who is this course for? Individuals seeking to improve typing speed and accuracy. Professionals aiming to enhance productivity and efficiency. Beginners with an interest in improving digital literacy. Students preparing for academic or professional typing requirements. Career Path Administrative Assistant Data Entry Clerk Executive Assistant Virtual Assistant Customer Service Representative Content Writer Transcriptionist

Learn Web Development from Scratch Course Overview This comprehensive course offers a step-by-step journey through web development, starting from the very basics to advanced concepts. Learners will explore core technologies including HTML, CSS, JavaScript, and Python, gaining the skills necessary to build responsive, interactive websites and dynamic web applications. The course emphasises real-world applications, enabling learners to develop their own web projects and publish them online. By the end of the course, participants will confidently navigate the web development process, from setting up their environment to mastering coding principles and deploying live websites. This course is designed to equip individuals with both foundational knowledge and practical abilities that align with current industry standards, preparing them for career advancement or entry into the tech sector. Course Description This detailed web development course covers a broad spectrum of topics essential for anyone looking to build a solid foundation in creating websites and applications. Starting with environment setup, learners will delve deeply into HTML, progressing through beginner to expert levels, before moving on to CSS for styling and layout control. JavaScript modules provide an introduction to programming logic, data handling, and user interaction techniques, including error handling and client-side validations. The course also introduces Python fundamentals, focusing on its applications in web development and data science. Throughout the modules, learners will engage with structured coding tasks and projects designed to reinforce understanding and boost confidence. The final stages focus on publishing and managing live websites, ensuring learners complete the course ready to contribute effectively in web development roles. Learn Web Development from Scratch Curriculum Module 01: Getting Started Module 02: Setting up Development Environment Module 03: HTML Fundamentals Module 04: HTML Intermediate Module 05: HTML Advanced Module 06: HTML Expert Module 07: HTML Website Project Module 08: CSS Fundamentals Module 09: CSS Intermediate Module 10: CSS Advanced Module 11: CSS Expert Module 12: CSS Website Project Module 13: JavaScript Getting Started Module 14: JavaScript Fundamentals Module 15: JavaScript Strings Module 16: JavaScript Operators Module 17: JavaScript Conditional Statements Module 18: JavaScript Control Flow Statements Module 19: JavaScript Functions Module 20: Data Visualisation (Google Charts) Module 21: JavaScript Error Handling Module 22: JavaScript Client-Side Validations Module 23: Python Introduction Module 24: Python Basic Module 25: Python Strings Module 26: Python Operators Module 27: Python Data Structures Module 28: Python Conditional Statements Module 29: Python Control Flow Statements Module 30: Python Core Games Module 31: Python Functions Module 32: Python Args, KW Args for Data Science Module 33: Python Project Module 34: Publish Your Website for Live (See full curriculum) Who is this course for? Individuals seeking to start a career in web development. Professionals aiming to expand their technical skillset for career growth. Beginners with an interest in coding and digital technologies. Those wanting to build and manage their own websites or web applications. Career Path Junior Web Developer Front-End Developer Web Designer Full-Stack Developer Trainee Software Developer Assistant Digital Content Manager Data Visualisation Specialist

Hospitality Management Training Course Overview The Hospitality Management Training Course provides a detailed introduction to the structure, operations, and key functions within the hospitality and hotel industry. From managing front office operations to overseeing housekeeping, food services, and customer satisfaction, this course offers a comprehensive look at the essential responsibilities of hospitality professionals. You will explore recruitment processes, staff development, quality control, e-hospitality tools, and financial management. The course also touches on marketing techniques within the travel and tourism industry, helping learners understand how to attract and retain customers in a competitive environment. Designed with practical insight, this training prepares individuals to lead with confidence, enhance service delivery, and adapt to the evolving demands of the hospitality sector. Learning Outcomes Understand the core principles of hospitality management. Gain insight into the structure and functions of the hotel industry. Learn how recruitment and selection work in hospitality roles. Explore training and development strategies for hospitality teams. Manage front office and guest services effectively. Oversee housekeeping, engineering, and security operations. Handle food and beverage management responsibilities. Deliver and maintain high service quality standards. Apply marketing methods specific to travel and tourism. Understand accounting practices and customer satisfaction tools in hospitality. Who Is This Course For This course is ideal for individuals who want to start or advance a career in hospitality. It suits hotel staff, front office workers, customer service representatives, and anyone interested in managing guest experiences and hotel operations. Eligibility Requirements No previous experience is required to enrol. A good understanding of English and a strong interest in hospitality and customer service are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Upon completion, learners can pursue roles in hotel management, front office supervision, guest services, event coordination, and food and beverage operations. This course can also serve as a stepping stone for further study in hospitality or tourism management.

Hospitality Management Training Course Overview The Hospitality Management Training Course provides a detailed introduction to the structure, operations, and key functions within the hospitality and hotel industry. From managing front office operations to overseeing housekeeping, food services, and customer satisfaction, this course offers a comprehensive look at the essential responsibilities of hospitality professionals. You will explore recruitment processes, staff development, quality control, e-hospitality tools, and financial management. The course also touches on marketing techniques within the travel and tourism industry, helping learners understand how to attract and retain customers in a competitive environment. Designed with practical insight, this training prepares individuals to lead with confidence, enhance service delivery, and adapt to the evolving demands of the hospitality sector. Learning Outcomes Understand the core principles of hospitality management. Gain insight into the structure and functions of the hotel industry. Learn how recruitment and selection work in hospitality roles. Explore training and development strategies for hospitality teams. Manage front office and guest services effectively. Oversee housekeeping, engineering, and security operations. Handle food and beverage management responsibilities. Deliver and maintain high service quality standards. Apply marketing methods specific to travel and tourism. Understand accounting practices and customer satisfaction tools in hospitality. Who Is This Course For This course is ideal for individuals who want to start or advance a career in hospitality. It suits hotel staff, front office workers, customer service representatives, and anyone interested in managing guest experiences and hotel operations. Eligibility Requirements No previous experience is required to enrol. A good understanding of English and a strong interest in hospitality and customer service are recommended. Entry Requirements Age Requirement: Applicants must be 16 or older, making the course accessible to both young learners and adults. Academic Background: No prior qualifications required, open to all backgrounds. Language Proficiency: A good understanding of English is essential, as all lessons are in English. Numeracy Skills: Basic writing and numeracy skills are needed to follow the course content. Why Choose Us Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited Access to course content on mobile, tablet or desktop from anywhere, anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Upon completion, learners can pursue roles in hotel management, front office supervision, guest services, event coordination, and food and beverage operations. This course can also serve as a stepping stone for further study in hospitality or tourism management.

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement

Understanding financial risk is crucial for any individual or organisation looking to navigate the complexities of the modern financial world. The Financial Risk Management Basics Course offers a structured introduction to the principles that underpin effective risk management strategies. This course provides an overview of the key concepts used to assess and mitigate financial risks, covering areas such as credit risk, market risk, and operational risk. It equips learners with the fundamental knowledge needed to identify potential threats to financial stability and take informed actions to manage them effectively. By exploring essential risk management tools and techniques, this course helps individuals understand how businesses protect themselves against unforeseen financial setbacks. The course also delves into various risk measurement methods, empowering learners to evaluate different risk exposures and make sound decisions. Whether you are looking to enter the financial sector or simply seeking to grasp the basics of financial risk management, this course provides the foundational knowledge that is both practical and essential in today’s fast-moving economy. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Financial Risk Management Module 02: Risk Identification and Assessment Module 03: Risk Measurement and Quantification Module 04: Risk Mitigation and Control Module 05: Market and Credit Risk Management Module 06: Operational and Liquidity Risk Management Module 07: Regulatory Compliance and Risk Reporting Module 08: Risk Culture and Governance Learning Outcomes: Evaluate financial risks with precision, enhancing decision-making capabilities. Implement effective strategies for identifying and assessing diverse risks. Quantify risks using advanced tools, fostering data-driven risk management. Devise robust risk mitigation plans to safeguard financial stability. Navigate market and credit risks adeptly, ensuring proactive risk management. Foster a culture of compliance, governance, and risk-awareness in financial institutions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Finance professionals seeking advanced risk management skills. Analysts aiming to deepen their understanding of financial risks. Risk managers aspiring to enhance their strategic decision-making abilities. Banking professionals keen on strengthening their risk mitigation expertise. Auditors looking to broaden their knowledge of financial risk management. Compliance officers desiring a comprehensive grasp of regulatory frameworks. Individuals pursuing a career in financial risk assessment and control. Anyone eager to excel in the dynamic field of financial risk management. Career path Risk Analyst Credit Risk Manager Compliance Officer Financial Controller Treasury Analyst Operations Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The IT Support Technician Essentials Course offers a solid foundation for anyone interested in the thriving world of IT support. Designed with clarity and focus, this course provides you with the essential knowledge needed to tackle the core challenges of IT support roles. From troubleshooting common technical issues to understanding the software and hardware systems that keep organisations running smoothly, this course covers it all. Whether you’re just starting or looking to enhance your current skill set, this course is tailored to provide a clear and accessible approach to IT support. By the end of this course, you’ll feel confident navigating the complexities of IT systems, diagnosing and resolving issues, and offering solutions to common problems that arise in everyday business environments. It’s a comprehensive way to build your understanding of IT infrastructure and customer support, all through an engaging and structured learning experience. With the increasing reliance on technology across all industries, the role of an IT support technician continues to grow. This course gives you the tools to enter or advance in the ever-evolving IT industry, where opportunities are plentiful. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to IT Support Technician Module 02: Computer Hardware and Software Module 03: Networking Fundamentals Module 04: System Administration Module 05: Cybersecurity Basics Module 06: Professional Development and Career Skills Module 07: Troubleshooting Software and Hardware Issues Module 08: Storage and Cloud Computing Learning Outcomes Identify and analyse computer hardware components for efficient troubleshooting. Apply networking fundamentals to establish and maintain robust connections. Execute system administration tasks for seamless IT infrastructure management. Implement cybersecurity basics to safeguard digital assets effectively. Demonstrate proficiency in troubleshooting software and hardware issues. Navigate storage and cloud computing, leveraging them for enhanced data management. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to enter the IT support field. IT professionals seeking to broaden their skill set. Students pursuing a career in information technology. Career changers exploring opportunities in IT. Those looking to enhance their cybersecurity knowledge. Professionals wanting to deepen their understanding of system administration. Tech enthusiasts eager to master computer hardware and software. Anyone keen on advancing their career in IT support. Career path IT Support Technician Help Desk Analyst Network Support Specialist System Administrator Cybersecurity Analyst Cloud Support Engineer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.