9035 Confidence courses in Exeter delivered Online

Flour, sugar, and a pinch of creativity – that’s where the magic begins. Whether you're a fan of piping buttercream swirls or curious about mastering the perfect sponge, our Baking & Cake Decorating course is your go-to guide for levelling up your skills from the comfort of your own kitchen. Designed to be enjoyed step-by-step, this course is packed with tips and techniques for baking crowd-pleasers and decorating them like a pro – all without the stress of guesswork or soggy bottoms. You’ll explore everything from essential baking methods to elegant finishing touches that make cakes Instagram-worthy and celebration-ready. The course is structured to give you confidence at each stage – whether you're whisking, folding, icing, or rolling fondant with flair. No confusing jargon or fuss – just clear guidance, clever tricks, and sweet success waiting at every turn. If baking makes you happy and cake makes you smile, this course is ready when you are. Key Features of the Baking & Cake Decorating Course : Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases *** Additional Gifts *** Free Life coaching Course *** (Offer Ends Soon) *** Course Curriculum The detailed curriculum outline of our Baking & Cake Decorating course is as follows: ***Baking & Cake Decorating*** Module 01: Basic Concepts of Baking Module 02: Basic Ingredients of Baking Module 03: Glossary and Equipment Used in Baking Module 04: Types of Cakes Module 06: Baking Principles Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting and Icing Module 10: Working with Different Pastes Module 11: Working with Glazes Module 12: How to Stack a Cake Module 13: Piping and Writing Module 14: Health, Safety and Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business Accreditation All of our courses, including this Baking & Cake Decorating course, are fully CPD QS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Baking & Cake Decorating course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this Baking & Cake Decorating course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

The NLP Practitioner Training Course is your gateway to mastering the art of communication, helping you influence both yourself and others in a positive and effective way. Using Neuro-Linguistic Programming (NLP), you will learn techniques that enhance your understanding of human behaviour and thought processes. NLP is often used to build better relationships, manage stress, and boost confidence. Through this course, you’ll gain the tools to unlock the full potential of your mind, allowing you to navigate life's challenges with a more grounded and practical mindset. This training course delves deep into the principles of NLP, offering insights into how language, perception, and behaviour are interconnected. Whether you're looking to improve your professional interactions, personal relationships, or gain a deeper understanding of how your mind works, this course offers valuable skills to transform your approach to communication. Learn at your own pace and discover how to apply NLP techniques effectively to achieve greater clarity and results in your day-to-day life. It’s time to take control of your mental programming and sharpen your ability to influence, connect, and grow. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to NLP Module 2: NLP Communication Model Module 3: NLP Coaching Model Module 4: NLP Presuppositions and Beliefs Module 5: NLP Techniques for Personal Change Module 6: NLP Strategies for Effective Communication Module 7: Advanced NLP Techniques Module 8: NLP Applications Module 9: NLP Practitioner Certification Learning Outcomes: Develop powerful communication strategies for personal and professional success. Master techniques for personal change and growth, enhancing life satisfaction. Apply advanced NLP strategies to enhance decision-making and problem-solving skills. Gain proficiency in coaching, unlocking the potential to guide others effectively. Acquire a deep understanding of NLP applications across various domains. Attain a recognised NLP Practitioner Certification, validating your expertise. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking personal growth and effective communication skills. Professionals aiming to enhance their coaching and leadership abilities. Anyone interested in mastering NLP techniques for positive life changes. Team leaders looking to improve team dynamics and collaboration. Entrepreneurs wanting to refine their communication and negotiation skills. Psychologists or therapists seeking additional tools for client engagement. Career changers exploring new opportunities in personal development. Educators interested in applying NLP principles in teaching and training. Career path Life Coach Communication Consultant Human Resources Specialist Personal Development Trainer Sales and Marketing Strategist Education and Training Facilitator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Partnership Accounting doesn’t have to feel like decoding an ancient scroll. Whether you're sorting profits, handling capital accounts, or working out who owes who (and how much), the numbers tell a story — and this course helps you read it. The Partnership Accounting Basics Course walks you through the essentials of partnership structures, adjustments, drawings, and everything that happens when partners join or leave. It's not just about maths; it’s about understanding the language of partnerships so you’re not lost when the balance sheet starts whispering secrets. Perfect for those dipping their toes into finance or brushing up on the basics, this course makes sure you won’t be side-eyed during partnership discussions. You’ll learn how to handle profit and loss sharing, partner changes, interest on drawings, and fixed vs fluctuating capital methods — all without needing a calculator surgically attached to your hand. It’s detailed, straight to the point, and built with clarity, not confusion. Let the books balance themselves (well, almost) while you build your confidence with numbers that finally make sense. Key Features of Partnership Accounting Basics Course: This Partnership Accounting Basics Course is CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Partnership Accounting Basics Module 01: Introduction to Partnership Accounting Module 02: Partnership Agreement and Formation Module 03: Partnership Capital Accounts Module 04: Partnership Income Allocation Module 05: Partnership Financial Statements Module 06: Changes in Partnership Module 07: Dissolution and Liquidation of Partnership Module 08: Partnership Taxation Basics Learning Outcomes of Partnership Accounting Basics Course: Analyze partnership agreements for sound financial foundations and strategic collaborations. Execute accurate financial calculations for partnership capital and income distributions. Construct comprehensive partnership financial statements demonstrating financial health and performance. Navigate changes within partnerships adeptly, ensuring financial continuity and adaptability. Facilitate dissolution and liquidation processes with precision and compliance. Demonstrate a nuanced understanding of partnership taxation essentials and their implications. Accreditation This Partnership Accounting Basics course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this Partnership Accounting Basics course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Accounting professionals seeking a specialised understanding of partnership financial dynamics. Business owners aiming to enhance their Accounting management skills. Finance students desiring a practical grasp of partnership accounting fundamentals. Entrepreneurs involved in or considering establishing Partnership Accounting. Individuals keen on advancing their expertise in partnership taxation and accounting. Career path Partnership Accountant Financial Analyst (Specialising in Partnerships) Tax Consultant for Partnerships Business Advisor with Focus on Financial Collaborations Partnership Financial Controller Auditor Specialising in Partnership Accounting Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Unlock your potential with our expertly designed Fitness Instruction Techniques Course. Whether you're starting fresh or looking to enhance your understanding of fitness instruction, this course offers an insightful journey through the essential elements of guiding individuals towards healthier lifestyles. We focus on equipping you with the knowledge to effectively design workout routines and provide clear instructions that are easy to follow. With each lesson, you'll deepen your understanding of how to tailor fitness sessions for a diverse range of individuals, ensuring inclusivity and encouragement in all aspects of fitness training. This course is ideal for anyone who is passionate about fitness and aspires to lead others on their fitness journeys. With a solid foundation in fitness instruction, you'll gain the confidence to develop structured, goal-driven plans for clients, helping them achieve their desired fitness outcomes. By the end of the course, you'll be equipped to offer expert advice and clear instructions that help others stay motivated and on track with their fitness goals. Ready to take your fitness knowledge to the next level? This course will guide you every step of the way, preparing you for success in the world of fitness instruction. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Fundamentals of a Gym Trainer Module 02: Anatomy and Physiology Module 03: Effective Use of Gym Equipment Module 04: Client Assessment Module 05: Cardiovascular Training Module 06: Safety, Injury Prevention Module 07: Nutrition and Lifestyle Learning Outcomes Demonstrate proficiency in fundamental gym training techniques. Apply anatomical knowledge to customise workouts for diverse clients. Utilise gym equipment effectively for targeted fitness sessions. Conduct thorough client assessments to design tailored workout plans. Implement cardiovascular training strategies for optimal heart health. Prioritise safety measures, preventing injuries during fitness sessions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Fitness enthusiasts seeking professional expertise. Individuals aspiring to become certified fitness instructors. Gym-goers interested in a deeper understanding of training principles. Health professionals looking to expand their skill set. Those eager to pursue a fulfilling career in the fitness industry. Students with a keen interest in anatomy, nutrition, and well-being. Personal trainers aiming to enhance their knowledge base. Anyone passionate about promoting holistic health through fitness. Career path Gym Instructor Personal Trainer Fitness Consultant Health and Wellness Coach Corporate Fitness Trainer Group Exercise Instructor Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Interactive Media Design Essentials Course offers an exciting opportunity to delve into the fundamentals of design for digital media. Whether you're a beginner or looking to refine your skills, this course provides a thorough grounding in the techniques and concepts that drive dynamic media projects. It covers the essential principles of design, usability, and interactivity, ensuring that you gain a solid foundation in crafting engaging digital experiences. As the demand for interactive media continues to rise, this course positions you to understand the core elements that shape modern media design. Through this course, you'll explore key areas such as user-centred design, wireframing, and designing for various digital platforms. It’s aimed at individuals who want to understand the building blocks of digital media projects without getting bogged down by unnecessary jargon. Designed to help you grasp the essentials quickly, this programme will guide you through the process of developing designs that are visually appealing and highly functional. By the end, you'll be well-equipped with the knowledge to approach interactive media design with confidence and creativity, ready to tackle your next digital design project. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01: Introduction to Interactive Media Design Module 02: Principles of Design Module 03: User Experience (UX) and User Interface (UI) Design Module 04: Interactive Media Tools and Technologies Module 05: Multimedia Integration Module 06: Interactive Storytelling Module 07: Designing for Multiple Platforms Learning Outcomes: Apply design principles to create visually stunning digital experiences. Craft seamless User Experience (UX) and User Interface (UI) designs. Utilise diverse multimedia elements for interactive storytelling. Master the use of cutting-edge tools and technologies in design. Develop the ability to create designs for multiple digital platforms. Integrate multimedia elements harmoniously to enhance digital narratives. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Creative minds seeking to excel in digital design. Aspiring UX/UI designers keen on honing their skills. Multimedia enthusiasts eager to explore interactive storytelling. Tech-savvy individuals passionate about design principles. Students aiming for a career in diverse digital platforms. Professionals seeking to upgrade their interactive media skills. Individuals with a flair for graphic and multimedia arts. Those desiring expertise in designing for various digital interfaces. Career path Digital Graphic Designer Multimedia Artist UX/UI Designer Interactive Media Developer Digital Content Creator Web and App Designer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The UK Corporate Tax Returns Insight Course is designed to provide a deep understanding of the UK corporate tax system and the key principles behind submitting corporate tax returns. This online course caters to professionals and individuals seeking a thorough understanding of the tax process, from preparing accurate returns to understanding the financial implications for businesses. Through a structured approach, learners will gain insights into the essential components that make up corporate tax returns and the critical steps involved in their preparation. The course is ideal for those looking to expand their knowledge of corporate tax obligations in the UK, focusing on the accurate submission of tax returns and understanding the intricacies of UK tax law. It covers various topics, including tax computation, allowances, exemptions, and reliefs available to businesses. With this course, learners will become well-versed in the essential processes and best practices involved in corporate tax compliance. This course aims to provide you with the expertise needed to navigate the complexities of UK corporate tax, ensuring that you are well-prepared to manage tax returns with confidence. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Corporate Tax Return in the UK Module 2: Income and Expenses in Corporate Tax Returns Module 3: Tax Reliefs, Credits, and Special Schemes Module 4: Compliance and Reporting Obligations Module 5: International Tax Considerations Module 6: Tax Investigation and Dispute Resolution Module 7: Emerging Trends and Updates in Corporate Taxation Module 8: Corporate Tax Calculation Learning Outcomes Analyse corporate financial data for accurate tax reporting. Implement tax strategies leveraging reliefs and credits effectively. Navigate international tax regulations for cross-border transactions. Ensure compliance with reporting obligations in corporate tax. Resolve tax investigations with strategic dispute management. Stay updated with emerging trends, adapting corporate tax strategies. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Financial professionals seeking in-depth corporate tax knowledge. Accountants aiming to enhance their expertise in tax calculations. Business owners and managers keen on optimising tax strategies. Tax consultants looking to stay abreast of international tax norms. Aspiring tax advisors seeking a comprehensive understanding. Legal professionals wanting to specialise in corporate taxation. Finance students preparing for a career in corporate tax. Individuals aiming to excel in financial management with a focus on taxation. Career path Corporate Tax Advisor Tax Consultant Financial Analyst (Tax) Tax Compliance Manager International Tax Specialist Corporate Finance Manager Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In a world where fraudsters don’t take lunch breaks, understanding Anti-Money Laundering (AML) and financial crime isn’t just good sense—it’s essential. Whether you're involved in banking, legal services, fintech, or simply enjoy knowing how criminals try (and fail) to outsmart the system, this course is built to keep you ahead of the game. From suspicious transactions to risk indicators, we’ll walk you through the warning signs that most people miss, using structured, clear and jargon-free lessons. It's all online, meaning you can dive in whenever your schedule allows—no briefcases or commutes required. With financial crime estimated to cost the global economy over £1.8 trillion each year, organisations are crying out for people who can spot trouble before it hits the balance sheet. This AML & Financial Crime Prevention Course gives you the knowledge to do just that—no fluff, no filler, just clear and insightful guidance. We cover patterns, red flags, reporting duties and everything that sits in between. You’ll finish with confidence in your understanding of how the financial crime web works—and more importantly, how to untangle it. Key Features of the AML & Financial Crime Prevention Course : Instant e-certificate Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Additional Gifts Free Life Coaching Course Course Curriculum The detailed curriculum outline of our AML & Financial Crime Prevention course is as follows: *** AML & Financial Crime Prevention*** Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Officer Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Accreditation All of our courses, including this AML & Financial Crime Prevention course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your AML & Financial Crime Prevention course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone with a knack for learning new skills can take this AML & Financial Crime Prevention course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions. Certificates Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included

Unlock the secrets to effective dog training with our Dog Behaviour Diploma. Learn advanced techniques in dog communication, manage aggression, and address common behavioral issues to become a confident dog trainer.

Mental Health Support Worker: Mental Health Support Worker Course Online Unlock the Power of Mental Health Support Worker: Mental Health Support Worker Course: Enrol Now! Every year, around one in every four people in the UK, suffers from mental health problems. Our Mental Health Support Worker: Mental Health Support Worker Course covers the essential skills, information, and competence required to work as a successful Mental Health Support Worker. Throughout this comprehensive Mental Health Support Worker: Mental Health Support Worker Course, you will gain the fundamental skills to develop confidence and self-esteem, identify specific disorders, recognise unhealthy relationships, and maintain excellent personal mental health. You will also gain a thorough understanding of the responsibilities of a mental health support worker, and you will be able to assist people during some of their most difficult times. Why choose this Mental Health Support Worker: Mental Health Support Worker Course from the School of Health Care? Self-paced Mental Health Support Worker course, access available from anywhere in the world. High-quality study materials that are easy to understand. Mental Health Support Worker: Mental Health Support Worker Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Mental Health Support Worker: Mental Health Support Worker Course. Main Course: Mental Health Support Worker Course Free Courses included with Mental Health Support Worker: Mental Health Support Worker Course:- Course 01: Level 5 Mental Health First Aid Certification Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Adults Support Worker Others benefit Included with Mental Health Support Worker: Mental Health Support Worker Course Free 4 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the Mental Health Support Worker: Mental Health Support Worker Course] Mental Health Support Worker: Mental Health Support Worker Course Online This Mental Health Support Worker: Mental Health Support Worker Course consists of 13 modules. Course Curriculum of Mental Health Support Worker: Mental Health Support Worker Course Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User Assessment Method of Mental Health Support Worker: Mental Health Support Worker Course After completing Mental Health Support Worker: Mental Health Support Worker Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Mental Health Support Worker: Mental Health Support Worker Course After completing the Mental Health Support Worker: Mental Health Support Worker Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Mental Health Support Worker: Mental Health Support Worker Course Online This Mental Health Support Worker: Mental Health Support Worker Course is ideal for professionals who are helping people suffering from mental issues and people who are interested in personal mental development. Requirements Mental Health Support Worker: Mental Health Support Worker Course Online To enrol in this Mental Health Support Worker: Mental Health Support Worker Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Mental Health Support Worker Course. Be energetic and self-motivated to complete our Mental Health Support Worker Course. Basic computer Skill is required to complete our Mental Health Support Worker: Mental Health Support Worker Course. If you want to enrol in our Mental Health Support Worker: Mental Health Support Worker Course, you must be at least 15 years old. Career path Mental Health Support Worker: Mental Health Support Worker Course Online After successfully completing this Mental Health Support Worker Course, learners will be able to advance their career in any of the following roles: Mental Health Worker Nurse Mental Health Graduate Health Administrator Mental Health Support Worker Healthcare Assistant Health Care Support Worker Mental Health Care Assistant

The 'golden rule' of negotiation is simple - don't! But life's rarely that simple and very often we do have to negotiate, particularly if we want to win the business and especially if we want to win it on our terms. Such negotiations are crucial. We need to prepare for them. We need a strategy, and the skills to execute it. Does your team have a structured approach? Is it flawlessly executed, every time? Or is there room for improvement? This programme will help them master the six fundamentals of closing better business: Manage all these elements well and you will win more business, more profitably. This course will help participants: Negotiate from a position of partnership, not competition Deal more effectively and profitably with price objections Identify and practise successful sales negotiating skills Identify strengths and weaknesses as a sales negotiator Understand different types of buyer behaviour Learn to recognise negotiating tactics and stances Apply a new and proven structure to their business negotiations Identify and adapt for different behavioural styles Be alert to unconscious (non-verbal) communication Prepare and present a proposal at a final business negotiation stage Project confidence and exercise assertiveness in all sales negotiations 1 Planning for successful business negotiations This session introduces the concept of business negotiation and looks at its importance in the context of the participants' roles and activities. It briefly examines why we negotiate and the dynamics involved. Session highlights: What kind of a negotiator are you? Negotiation skills self-assessment and best practice How to establish roles and responsibilities for both parties How to identify and set objectives for both buyer and seller How to research and establish the other person's position (business negotiation stance) 2 How to structure your negotiations This module presents an eight-step framework or structure for use in negotiations and considers how best to prepare and plan your negotiations within the context of a supplier/customer relationship or business cycle. It also includes a brief review of legal responsibilities and what constitutes a 'deal'. Session highlights: Learn and apply a formal structure to use when negotiating How to establish short- and longer-term objectives and opportunities How best to plan, prepare and co-ordinate a major business negotiation meeting, or on-going negotiations Understanding of basic legal and organisational requirements 3 Verbal negotiation skills This session examines the human and communication dynamics inherent in any negotiation situation. It emphasises the importance of professional skills in preparing for a negotiation by identifying needs, wants and requirements accurately and by qualifying the competitive and organisational influences present. Session highlights: How to fully 'qualify' the other party's needs, requirements and constraints during the negotiation process by using advanced questioning and listening skills How to pre-empt negotiation objections by promoting and gaining commitment to options, benefits, value and solutions How best to propose and suggest ideas, using drawing-out skills 4 Non-verbal negotiation skills This module highlights how different personal styles, corporate cultures and organisation positions can influence events, and demonstrates practical methods for dealing with and controlling these factors. It also examines key principles of body language and non-verbal communication in a practical way. Session highlights: Gaining rapport and influencing unconsciously Understanding the importance of non-verbal communication; reading other people's meaning and communicating effectively as a result Ensure that non-verbal behaviour is fully utilised and observed to create maximum impact and monitor progress (eg, buying signals) Recognising that business negotiations are precisely structured and agreements gained incrementally 5 Proposing and 'packaging' This session highlights how best to present and package your proposal. It looks at how to pre-empt the need for negotiating by creating minor-options and 'bargaining' points, as well as how to manage the expectations and perceptions of the customer or buyer. Session highlights: How to identify the key variables that can be negotiated The power and use of 'authority' within your negotiations How to structure and present your proposal, ideas or quotation to best effect The importance of when and how to identify and influence buyer's objections 6 Dealing with price This module highlights how to best present and package price within your proposal or negotiation. In most cases, price has more to do with psychology than affordability and preparation and careful handling are essential. Session highlights: The three reasons that people will pay your asking price How to set price in a competitive market The key differences between selling and negotiating Ten ways to present price more effectively and persuasively 7 Getting to 'Yes': tactics and strategies There are many different tactics and strategies common to successful negotiators. This session looks at those that are most appropriate to the participants' own personal styles and situations. The importance of 'follow-through' is also explained and how to deal with protracted or 'stale-mate' business negotiations. Session highlights: How to negotiate price and reduce discounting early in the process How to recognise negotiating tactics and strategies in your customer or supplier Key strategies, techniques and tactics to use in negotiation The importance of follow-through and watching the details How to deal with stalled business negotiations or competitor 'lock-out' 8 Case studies and review This session examines a number of different situations and participants discuss ways to approach each. This will allow learning to be consolidated and applied in a very practical way. There will also be a chance to have individual points raised in a question and answer session. Session highlights: Case studies Question and answer Planning worksheet Negotiation 'toolkit' and check-list 9 Personal action plans Session highlights: Identify the most important personal learning points from the programme Highlight specific actions and goals Flag topics for future personal development and improvement