9033 Confidence courses in Cardiff delivered Online

Highlights of the Course Course Type: Online Learning Duration: 5 Hours 16 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about dog training Understand the core competencies and principles of dog training Explore the various areas of dog training Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert dog trainer Dog Training Masterclass Course Master the skills you need to propel your career forward in dog training. This course will equip you with the essential knowledge and skillset that will make you a confident dog trainer and take your career to the next level. This comprehensive dog training masterclass course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this dog training masterclass course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective dog training practice and equip you with the essential skills, confidence and competence to assist you in the dog training industry. You'll gain a solid understanding of the core competencies required to drive a successful career in dog training. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for dog trainer or for people who are aspiring to specialise in dog training. Enrol in this dog training masterclass course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive dog training masterclass course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this dog training can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This dog training masterclass course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This dog training masterclass course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This dog training masterclass course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum The Proof Is In The Pudding Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career 00:02:00 Here's What You'll Get From This Course Here's What You'll Get From This Course… 00:03:00 Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:07:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 The Right Way To Greet A Dog And Stop Jumping Up How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How… 00:02:00 Dog Language - What They're Really Saying Is Your Dog Trying To Calm You Down?! Find Out Here… 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:10:00 The Answers To Commonly Asked Dog Questions You Are Likely To Be Asked Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:08:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 The Answers To 10 Common Puppy Training Questions You Are Likely To Be Asked Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:05:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:08:00 Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:08:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:21:00 Agreement Letters To Be Signed After The Consultation 00:06:00 How To Leave A Consultation On A High 00:02:00 Bonus Video Here's How To Integrate Dogs Who Do Not Like Travelling In Cars 00:14:00 Here's How To Best Work With Dogs Who Chase Joggers & Cyclists 00:07:00 How To Best Work With Dogs Who Are Fearful Of Children 00:05:00 Assessment Assessment - Dog Training Masterclass 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Highlights of the Course Course Type: Online Learning Duration: 4 hours 47 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about neuroscience Understand the core competencies and principles of neuroscience Explore the various areas of neuroscience Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert parenting expert Neuroscience of Parenting: Happy Parents, Happier Kids Course Master the skills you need to propel your career forward in neuroscience. This course will equip you with the essential knowledge and skillset that will make you a confident parenting expert and take your career to the next level. This comprehensive neuroscience of parenting course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this neuroscience of parenting course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This Neuroscience of Parenting: Happy Parents, Happier Kids at QLS Level 5 course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This comprehensive course will teach you the theory of effective neuroscience practice and equip you with the essential skills, confidence and competence to assist you in the neuroscience industry. You'll gain a solid understanding of the core competencies required to drive a successful career in neuroscience. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for parenting expert or for people who are aspiring to specialise in neuroscience. This Neuroscience of Parenting: Happy Parents, Happier Kids at QLS Level 5 course has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course is not regulated by Ofqual and is not an accredited qualification. Enrol in this neuroscience of parenting course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive neuroscience of parenting course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this neuroscience can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This neuroscience of parenting course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This neuroscience of parenting course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This neuroscience of parenting course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Why Does My Child Interrupt Me ON PURPOSE Whenever I am Most Busy 00:08:00 How Can My Child Make Me Feel so Angry At Times 00:07:00 How Can I Start Diggin Into What Hurt Me 00:12:00 How Can I Do Dig Even More Into My Negative Emotional Luggage 00:10:00 What if I Am Afraid Of What I Can Find 00:09:00 What Else Can Help Me Spot And Heal My Wounds 00:09:00 Why Don't Children Show so Much Respect Any More 00:05:00 How Can We Create the Context for a True Feeling of Respect to Emerge 00:09:00 How do We React When the Child Comes With a Problem 3 Types of ME Reactions 00:08:00 Which is the Most Effective Way to Answer When the Child Comes With a Problem 00:09:00 When Should I Be Firm, and When Shoud I Be Friendly The Guardian 00:07:00 What Should I Teach My Child The Teacher 00:08:00 When I Don't Protect or Teach, What's My Role The Friend 00:07:00 Why Do We Fight With Our Children 00:08:00 What Do I Do When I Feel Like I'm Exploding 00:10:00 Why Are We So Bothered By the Little Things 00:11:00 Are We Responsible For the Happiness or Unhappiness of Our Children 00:10:00 What Can I Do to Create the Context For Happiness in the Child's Life 00:07:00 Am I A Good Parent if I Take Care of Myself First 00:07:00 How Can I Have More Time and Energy for Myself 00:10:00 Is My Child the Way I Think He/She Is A Very Important Exercise 00:09:00 How Can Praising a Child Do Harm 00:11:00 Does it Matter if I Realize I Did Wrong to My Child AFTER I Did it 00:08:00 The Teacher in Me Asks: What Should I Teach My Child 00:07:00 Still, How Can I Accept the Fact That My Child is Making Mistakes 00:06:00 Isn't Worring Natural, Isn't Normal that I Should Be Worried for My Child 00:05:00 How Can I Teach My Child About Discipline and Resilience 00:08:00 Does it Count if I Try to Be Happier, and My Partner Doesn't 00:08:00 Still, Isn't Perfectionism A Good Thing 00:07:00 What is Self Compassion and Does it Really Help 00:11:00 How to Apply This Course, Situation No.1 : The Child Doesn't Brush His Teeth 00:08:00 How to Apply This Course, Situation No. 2: My Son Starts Drinking 00:09:00 In the End, Am I A Good Mother or Not 00:08:00 Supplementary Resources Supplementary Resources - Neuroscience for Parents: Happy parents, happier kids 00:00:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

A personal trainer is someone who develops and delivers safe and effective exercise programmes for seemingly healthy individuals and groups, as well as those who have medical clearance to exercise. They motivate clients by working together to set goals, providing meaningful feedback, and being a trustworthy source of accountability. Do you have an interest in the fitness trainer profession? Are you looking for the best Personal Trainer + Health & Nutrition certification in the industry? If this is the case, you should not be concerned. We are here to meet your needs. Our professionals created this course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Personal Trainer + Health & Nutrition course is ideal for those who are currently working or hoping to start a career in the trainer profession. This course is also appropriate for anyone with an interest in or desire to learn a variety of fundamental skills required to become a successful personal trainer. This course is a comprehensive, online course that will provide you with a complete understanding of the topic. Learning Outcomes After completing this Personal Trainer + Health & Nutrition Bundle course, the learner will be able to Gain a range of core skills needed to become a successful personal trainer. Gain in-depth knowledge of the science of losing weight and gaining muscle. Understand how to warm up safely before exercising and monitor heart rate. Understand how to perform a range of cardio, endurance and resistance exercises. Know how to build stamina and lean muscle. Understand how to perform a range of stretches safely to increase flexibility. Why Choose Personal Trainer + Health & Nutrition Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Masterclass Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course*** Course 01: Personal Trainer Course 02: Personal Exercise, Health and Nutrition Course 03: Nutrition Course (Level 3 Certificate) ***Other Benefits of Personal Trainer + Health & Nutrition Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Personal Trainer + Health & Nutrition course ] Detailed course curriculum *** Personal Trainer + Health & Nutrition *** Module 1: Professionalism and Presentation Personal Training Examining the Sector of Personal Training The professionalism of Personal Trainers in Business Presentation and Qualifications in Personal Training Marketing and Sales Module 2: Planning a Personal Training Session Principles and Characteristics of Personal Training Planning Activities Module 3: Delivering a Personal Training Session Monitoring and Adjusting Exercise Maintaining Good Communication and Motivation Different Personal Training Environments Extending Frequent and Good Communication to Clients Module 4: Skeletal Articulations and Joint Movement Connective Tissue Joint Structure Lever Systems Effects of Resistance Training on Joints Module 5: Injury Prevention Osteoporosis Spinal Injury Prevention Shoulder Stabilisation Ligamentous Damage Module 6: Muscular System Contraction Types and Their Characteristics Acute Muscle Adaptations to Different Training Types Chronic Muscle Adaptation to Training Muscle Functions of the Hip and Thoracolumbar Fascia Module 7: Energy Systems Three Energy Systems Acute Variables and Energy Systems Effects of EPOC and Interval Training on Metabolism Fat Burning METs and Calories Methods for Monitoring Exercise Use of Energy From Nutrients Module 8: Cardiorespiratory System Cardiovascular System Respiratory System Module 9: Nervous System The organisation of the Nervous System The function of the Nervous System Nervous System and Exercise Module 10: Hormonal Responses to Exercise Structural Overview of the Endocrine System Classification of Hormones Hormone Interactions With Target Cells Hormonal Responses to Acute Exercise Hormonal Adaptations to Chronic Exercise Training Module 11: Health and Fitness Assessment Defining Health and Fitness Preliminary Health Assessment Fitness Assessments Module 12: Psychological Aspects of Personal Training Role of Psychology in Personal Training Goals and Goal Setting Beliefs and Expectations Emotions, Stress and Coping Module 13: Nutrition Energy Requirement Estimating Energy Expenditure Calculating Energy Needs Recommended Dietary Intakes Healthy Eating Patterns How Dietary Intake Influences Health Micronutrient Deficiency and Health Fads and Popular Diets Developing a Healthy, Balanced Way of Eating Tobacco, Alcohol and Caffeine Fat and Lipoprotein Safe and Effective Weight Loss and Gain Module 14: Training Adaptations Adaptations to Training Principles Adaptations to Resistance Training Adaptations to Aerobic Training Adaptations to Range of Motion Training Module 15: Exercise Planning and Programming Planning for Resistance Training Planning for Aerobic Endurance Training Applied Training Programming Examples of Exercise Programming -------------------- [ Bundle Course 02 ] *Personal Exercise, Health and Nutrition Course Curriculum Module 01: Understand Health, Well-being and Exercise Module 02: Understand the Role of Nutrition in Exercise Module 03: Plan and Prepare for Personal Exercise and Nutrition -------------------- [ Bundle Course 03 ] *Nutrition Course (Level 3 Certificate) Course Curriculum Module 01: Introduction to Nutrition Module 02: Nutrition Concerning Your Diet Module 03: The Balanced Diet Module 04: Dietary Requirements Module 05: Nutritional Sources Module 06: Weight Loss Module 07: Controlling Weight Assessment Method After completing each module of the Personal Trainer + Health & Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Personal Trainer + Health & Nutrition course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Personal Trainer + Health & Nutrition course is designed for those who want to learn the skills needed to start a successful career in the fitness industry. Our course is also suitable for anyone interested in learning the science of weight loss and developing the ideal workout routine to achieve their long-term fitness goals. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Personal Trainer + Health & Nutrition course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing Personal Trainer + Health & Nutrition course, you will have the necessary knowledge and skillset to start your training business. You can also make it a full-time job by working in gyms, clients' homes, fitness centres, and other professional settings. Such as: Fitness Instructor Fitness Coach Fitness instructor Gym Instructor etc. Certificates Certificate of completion Digital certificate - Included

This unique Facilities Management offers a thorough introduction to one of the world's most in-demand specialized professions. Learn about the operations and goals of facilities management at an advanced level, gaining the skills and information you will need to pursue a fulfilling career for the rest of your life. The course content teaches numerous interconnected disciplines that create facilities management, with no prior knowledge or expertise required. This course ensures that an organization has the resources and infrastructure to fulfil its tasks successfully and efficiently, both in the public and private sectors. The Facilities Manager is in charge of everything from building maintenance and renovations to contract management, security, and sustainability. Facilities Management is a dynamic and demanding field, which can also be quite rewarding for successful candidates. To operate as a successful organization, a business model requires effective facilities management. By taking this Facilities Management course and taking the required measures, you can gain the skills needed to manage a high-performing facility. Learning Outcomes After completing this course, you will be able to: Learn everything there is to know about facility management. Establish the significance of facility management. Investigate facility management strategies. Create a long-term project planning strategy. Learn how to manage space and services. Learn the fundamentals of risk management, change management, and human resource management. Recognize the UK's facilities management rules and regulations. Why Choose Management : Facilities Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Bundle Course Course 01: Management : Facilities Management Course 02: Level 5 Negotiation Skills Course Course 03: Level 7 Diploma in Operations Management ***Other Benefits of this Bundle Course 3 PDF Certificate Free Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam Expert Tutor Support [ Note: Free PDF certificate as soon as completing the course ] ***Management : Facilities Management*** Detailed course curriculum Module 01: Introduction to Facilities Management The Origins of Facilities Management (FM) Definitions of Facilities Management Functions of Facilities Managers The Facility Management Life Cycle Module 02: Developing a Strategy for Facilities Management Introduction Developing a Facilities Management Strategy Strategic Analysis of Facilities Requirements Developing Solutions Strategy Implementation Module 03: Facilities Planning Real Estate Management Space Management Design Briefing Post-occupancy Evaluations Real Estate Options Totally Serviced Workplaces Module 04: Managing Office WorkSpace Introduction Space and Service Management Design of the Workplace Workspace Remodelling to Optimise Performance Workplace Effectiveness Workplace Security Power Security Module 05: Vendor Management & Outsourcing Service Providers and Suppliers Types of Relationship What Kind of Relationship is Needed? Contractual Arrangements and Partnering Gain-sharing Continual Improvement Module 06: Managing Change Change in an Organisational Setting Communicating Change Responsibilities of Those Managing Change Resolving cultural Conflict Module 07: Managing Human Resources Appropriate Management Structure Employment Obligations Functions, Job Descriptions and Skills Performance Appraisal Module 08: Managing Risk Definition of Risk Types of Risks Impact of Risk on Organisation Principles and Aims of Risk Management Risk Management Standards Risk Control Techniques Module 09: Facilities Management Service Providers Preliminary Approach Managing Agent Managing Contractor Managed Budget Total Facilities Management Determining the Best Approach Module 10: Managing Specialist Services ICT Services Health Care Services Security and Protection Services Custodial Services Professional Services Risks, Insurance and Indemnities Module 11: Public-Private Partnerships and Facilities Management Public-private Partnerships (PPPs) Procurement and Contractual Approach Main types of Service Provided Payment Mechanisms Facilities Management and Private Sector Participation Relevance and Benefits of Private Investment and Partnership Problems with Private Investment and Partnership Module 12: Health, Safety, Environment and UK Law Sustainability and Environmental Issues Relevant Legislation General Policy Corporate Social Responsibility Organisation and Administration Workers' Rights Disability Discrimination Safety Rules and Practice ------------------------- ***Level 5 Negotiation Skills Course*** Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections ------------------------- ***Level 7 Diploma in Operations Management*** Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management Assessment Method After completing each module of the course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Management : Facilities Management This Course is perfect for - Students Fresh graduates Job Seekers Anyone interested in business analysis People who are already employed in related fields and wish to improve their knowledge and abilities. Requirements Management : Facilities Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Management : Facilities Management The course could prove instrumental in taking your career to the next level. Typical job titles and roles that fall within the field of FM include the following: Asset Manager Assistant Property Manager Construction Manager Director, Physical Plant Developer Energy Manager Certificates Certificate of completion Digital certificate - Included

A personal trainer is someone who develops and delivers safe and effective exercise programmes for seemingly healthy individuals and groups, as well as those who have medical clearance to exercise. They motivate clients by working together to set goals, providing meaningful feedback, and being a trustworthy source of accountability. Do you have an interest in the fitness trainer profession? Are you looking for the best Personal Trainer certification in the industry? If this is the case, you should not be concerned. We are here to meet your needs. Our professionals created this course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Personal Trainer course is ideal for those who are currently working or hoping to start a career in the trainer profession. This course is also appropriate for anyone with an interest in or desire to learn a variety of fundamental skills required to become a successful personal trainer. This course is a comprehensive, online course that will provide you with a complete understanding of the topic. Learning Outcomes After completing this Personal Trainer/Fitness Instructor Career Bundle course, the learner will be able to Gain a range of core skills needed to become a successful personal trainer. Gain in-depth knowledge of the science of losing weight and gaining muscle. Understand how to warm up safely before exercising and monitor heart rate. Understand how to perform a range of cardio, endurance and resistance exercises. Know how to build stamina and lean muscle. Understand how to perform a range of stretches safely to increase flexibility. Why Choose Personal Trainer/Fitness Instructor Career Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Masterclass Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Career Bundle Course*** Course 01: Personal Trainer Course 02: Level 2 Award in Nutrition and Health Course 03: Nutrition Course (Level 3 Certificate) ***Other Benefits of Personal Trainer/Fitness Instructor Career Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Personal Trainer course ] Detailed course curriculum *** Personal Trainer/Fitness Instructor Career Bundle *** Module 1: Professionalism and Presentation Personal Training Examining the Sector of Personal Training The professionalism of Personal Trainers in Business Presentation and Qualifications in Personal Training Marketing and Sales Module 2: Planning a Personal Training Session Principles and Characteristics of Personal Training Planning Activities Module 3: Delivering a Personal Training Session Monitoring and Adjusting Exercise Maintaining Good Communication and Motivation Different Personal Training Environments Extending Frequent and Good Communication to Clients Module 4: Skeletal Articulations and Joint Movement Connective Tissue Joint Structure Lever Systems Effects of Resistance Training on Joints Module 5: Injury Prevention Osteoporosis Spinal Injury Prevention Shoulder Stabilisation Ligamentous Damage Module 6: Muscular System Contraction Types and Their Characteristics Acute Muscle Adaptations to Different Training Types Chronic Muscle Adaptation to Training Muscle Functions of the Hip and Thoracolumbar Fascia Module 7: Energy Systems Three Energy Systems Acute Variables and Energy Systems Effects of EPOC and Interval Training on Metabolism Fat Burning METs and Calories Methods for Monitoring Exercise Use of Energy From Nutrients Module 8: Cardiorespiratory System Cardiovascular System Respiratory System Module 9: Nervous System The organisation of the Nervous System The function of the Nervous System Nervous System and Exercise Module 10: Hormonal Responses to Exercise Structural Overview of the Endocrine System Classification of Hormones Hormone Interactions With Target Cells Hormonal Responses to Acute Exercise Hormonal Adaptations to Chronic Exercise Training Module 11: Health and Fitness Assessment Defining Health and Fitness Preliminary Health Assessment Fitness Assessments Module 12: Psychological Aspects of Personal Training Role of Psychology in Personal Training Goals and Goal Setting Beliefs and Expectations Emotions, Stress and Coping Module 13: Nutrition Energy Requirement Estimating Energy Expenditure Calculating Energy Needs Recommended Dietary Intakes Healthy Eating Patterns How Dietary Intake Influences Health Micronutrient Deficiency and Health Fads and Popular Diets Developing a Healthy, Balanced Way of Eating Tobacco, Alcohol and Caffeine Fat and Lipoprotein Safe and Effective Weight Loss and Gain Module 14: Training Adaptations Adaptations to Training Principles Adaptations to Resistance Training Adaptations to Aerobic Training Adaptations to Range of Motion Training Module 15: Exercise Planning and Programming Planning for Resistance Training Planning for Aerobic Endurance Training Applied Training Programming Examples of Exercise Programming -------------------- [ Bundle Course 02 ] *Level 2 Award in Nutrition and Health Course Curriculum Module 01: Explore Principles of Healthy Eating Module 02: Consider Nutritional Needs of a Variety of Individuals Module 03: Use Food and Nutrition Information to Plan a Healthy Diet -------------------- [ Bundle Course 03 ] *Nutrition Course (Level 3 Certificate) Course Curriculum Module 01: Introduction to Nutrition Module 02: Nutrition Concerning Your Diet Module 03: The Balanced Diet Module 04: Dietary Requirements Module 05: Nutritional Sources Module 06: Weight Loss Module 07: Controlling Weight Assessment Method After completing each module of the Personal Trainer/Fitness Instructor Career Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Personal Trainer/Fitness Instructor Career course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Fitness Instructor Career course is designed for those who want to learn the skills needed to start a successful career in the fitness industry. Our Personal Trainer/Fitness Instructor Career course is also suitable for anyone interested in learning the science of weight loss and developing the ideal workout routine to achieve their long-term fitness goals. Requirements There are no specific requirements for Personal Trainer course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Personal Trainer course, you will have the necessary knowledge and skillset to start your training business. You can also make it a full-time job by working in gyms, clients' homes, fitness centres, and other professional settings. Such as: Fitness Instructor Fitness Coach Gym Instructor etc. Certificates Certificate of completion Digital certificate - Included

A personal trainer is someone who develops and delivers safe and effective exercise programmes for seemingly healthy individuals and groups, as well as those who have medical clearance to exercise. They motivate clients by working together to set goals, providing meaningful feedback, and being a trustworthy source of accountability. Do you have an interest in the fitness trainer profession? Are you looking for the best Personal Trainer certification in the industry? If this is the case, you should not be concerned. We are here to meet your needs. Our professionals created this course to provide you with advanced skills, knowledge, and confidence to help you build a long-term career in this field. This Personal Trainer + Diet & Nutrition course is ideal for those who are currently working or hoping to start a career in the trainer profession. This course is also appropriate for anyone with an interest in or desire to learn a variety of fundamental skills required to become a successful personal trainer. This course is a comprehensive, online course that will provide you with a complete understanding of the topic. Learning Outcomes After completing this Personal Trainer + Diet & Nutrition Bundle course, the learner will be able to Gain a range of core skills needed to become a successful personal trainer. Gain in-depth knowledge of the science of losing weight and gaining muscle. Understand how to warm up safely before exercising and monitor heart rate. Understand how to perform a range of cardio, endurance and resistance exercises. Know how to build stamina and lean muscle. Understand how to perform a range of stretches safely to increase flexibility. Why Choose Personal Trainer + Diet & Nutrition Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Masterclass Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Personal Trainer + Diet & Nutrition Bundle Course*** Course 01: Personal Trainer Course 02: Level 5 Diet and Nutrition Advanced Diploma Course 03: Personal Exercise, Health and Nutrition ***Other Benefits of Personal Trainer + Diet & Nutrition Bundle Course*** Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum *** Personal Trainer + Diet & Nutrition *** Module 1: Professionalism and Presentation Personal Training Examining the Sector of Personal Training The professionalism of Personal Trainers in Business Presentation and Qualifications in Personal Training Marketing and Sales Module 2: Planning a Personal Training Session Principles and Characteristics of Personal Training Planning Activities Module 3: Delivering a Personal Training Session Monitoring and Adjusting Exercise Maintaining Good Communication and Motivation Different Personal Training Environments Extending Frequent and Good Communication to Clients Module 4: Skeletal Articulations and Joint Movement Connective Tissue Joint Structure Lever Systems Effects of Resistance Training on Joints Module 5: Injury Prevention Osteoporosis Spinal Injury Prevention Shoulder Stabilisation Ligamentous Damage Module 6: Muscular System Contraction Types and Their Characteristics Acute Muscle Adaptations to Different Training Types Chronic Muscle Adaptation to Training Muscle Functions of the Hip and Thoracolumbar Fascia Module 7: Energy Systems Three Energy Systems Acute Variables and Energy Systems Effects of EPOC and Interval Training on Metabolism Fat Burning METs and Calories Methods for Monitoring Exercise Use of Energy From Nutrients Module 8: Cardiorespiratory System Cardiovascular System Respiratory System Module 9: Nervous System The organisation of the Nervous System The function of the Nervous System Nervous System and Exercise Module 10: Hormonal Responses to Exercise Structural Overview of the Endocrine System Classification of Hormones Hormone Interactions With Target Cells Hormonal Responses to Acute Exercise Hormonal Adaptations to Chronic Exercise Training Module 11: Health and Fitness Assessment Defining Health and Fitness Preliminary Health Assessment Fitness Assessments Module 12: Psychological Aspects of Personal Training Role of Psychology in Personal Training Goals and Goal Setting Beliefs and Expectations Emotions, Stress and Coping Module 13: Nutrition Energy Requirement Estimating Energy Expenditure Calculating Energy Needs Recommended Dietary Intakes Healthy Eating Patterns How Dietary Intake Influences Health Micronutrient Deficiency and Health Fads and Popular Diets Developing a Healthy, Balanced Way of Eating Tobacco, Alcohol and Caffeine Fat and Lipoprotein Safe and Effective Weight Loss and Gain Module 14: Training Adaptations Adaptations to Training Principles Adaptations to Resistance Training Adaptations to Aerobic Training Adaptations to Range of Motion Training Module 15: Exercise Planning and Programming Planning for Resistance Training Planning for Aerobic Endurance Training Applied Training Programming Examples of Exercise Programming -------------------- [ Bundle Course 02 ] *Level 5 Diet and Nutrition Advanced Diploma Course Curriculum Module 01: Introduction to Nutrition Module 02: Fundamentals of Nutrition-I Module 03: Fundamentals of Nutrition- II Module 04: Digestion and Detoxification Module 05: Eating Disorders Module 06: Maintaining a Balanced Diet Module 07: Basis of Healthy Eating Module 08: Nutrition and the Immune System Module 09: Understanding the Diet Related Diseases Module 10: Understanding Women's Health Module 11: Necessity of Nutrition for Different People Module 12: Controlling Weight Module 13: Managing Weight Loss Module 14: Techniques Applied for Anti-ageing Module 15: The Function of a Nutritionist -------------------- [ Bundle Course 03 ] *Personal Exercise, Health and Nutrition Course Curriculum Module 01: Understand Health, Well-being and Exercise Module 02: Understand the Role of Nutrition in Exercise Module 03: Plan and Prepare for Personal Exercise and Nutrition Assessment Method After completing each module of the Personal Trainer + Diet & Nutrition Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Personal Trainer + Diet & Nutrition course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Personal Trainer + Diet & Nutrition course is designed for those who want to learn the skills needed to start a successful career in the fitness industry. Our course is also suitable for anyone interested in learning the science of weight loss and developing the ideal workout routine to achieve their long-term fitness goals. Requirements There are no specific requirements for this Personal Trainer + Diet & Nutrition course because it does not require any advanced knowledge or skills. Career path After completing Personal Trainer + Diet & Nutrition course, you will have the necessary knowledge and skillset to start your training business. You can also make it a full-time job by working in gyms, clients' homes, fitness centres, and other professional settings. Such as: Fitness Instructor Fitness Coach Gym Instructor etc.

In today’s tech-driven world, IT support is an essential service for businesses of all sizes. This course offers you the foundational skills required to excel in the fast-paced IT support field. By focusing on the key areas such as troubleshooting, system maintenance, network management, and customer support, this course ensures you're equipped to handle the demands of an IT support role with confidence. The lessons are designed to be easy to understand, even for those with little prior technical knowledge, making it ideal for anyone looking to enter this crucial industry. The IT Support - Essential Skills Course provides a solid introduction to the core elements of IT support. With step-by-step guidance, you’ll learn how to solve common technical problems, manage IT infrastructure, and assist users efficiently. As businesses increasingly depend on technology, IT support professionals are more in demand than ever. Whether you're looking to start a new career or enhance your current skill set, this course ensures that you gain the essential tools and knowledge to succeed in the dynamic IT support landscape. Key Features CPD-Accredited IT support course Instant e-certificate Fully online, interactive IT Support course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Support course to excel! IT Support is a rapidly growing field that is in high demand. Businesses of all sizes need IT support professionals to help them keep their systems running smoothly. This bundle is the perfect way to get started in a career in IT Support. It includes 10 courses that will teach you the essential skills you need to succeed. This IT support bundle includes the following courses: Course 01:Functional Skills IT Level 2 Course 02: Microsoft Word, PowerPoint & Outlook Course 03: Microsoft Excel Course 04: Cyber Security Awareness Training Course 05: Display Screen Equipment (DSE) Training Course 06: CCTV Operator Course Course 07: CRM - Customer Relationship Management Course 08: Python Programming: Beginner To Expert Course 09: Basics of WordPress: Create Unlimited Websites Course 10: Machine Learning Basics Learning Outcomes: Understand the basics of IT Use Microsoft Office Suite effectively Protect systems from cyber attacks Use DSE equipment safely Operate CCTV systems Manage customer relationships Program in Python Create websites with WordPress Learn the basics of machine learning Accreditation All of our courses included in this IT Support bundle are fully accredited. Certification Once you've successfully completed your IT Support course, you will immediately be sent digital certificates for the bundle courses. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 51 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone who wants to learn about IT support Anyone who wants to start a career in IT support Anyone who wants to advance their career in IT support Requirements There are no formal requirements for this IT support bundle courses to be enrolled. Career path T support technician: £20,000 - £30,000 IT support engineer: £30,000 - £40,000 IT support manager: £40,000 - £50,000 IT security analyst: £45,000 - £60,000 Certificates Certificate of completion (Hard copy) Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion (PDF) Digital certificate - Included

Description: Whether you're a dog lover or a dog owner, becoming a dog trainer can be an incredibly rewarding job for you. In this dog training course, you will explore different types and styles of dog training, including simple yet effective techniques you can master to understand dog language and know what your dogs are really saying. Learn how to work with reactive dogs and deal with separation anxiety, aggression and biting, chewing, barking or other issues in the quickest possible time. Gain all the required knowledge and confidence to become a professional dog trainer and discover a comprehensive career guide to ensure you're following the path that best matches your expectations. Moreover, this course is led by an experienced instructor, who will provide you with essential tips and practical training on how to get started in setting up your own dog training business. Learning Outcome Learn simple techniques for integrating aggressive dogs with other dogs. Understand dominant and submissive signals that prevent dog attacks from happening Get a grip on the 3 different types of dog aggression Understand the answers to 10 frequently asked puppy training questions Discover simple and effective techniques to market your dog training business Master how to communicate with dogs in a language they understand Who is the course for? Pet care professionals who specialize in dog training Dog owners and lovers who want to learn how to train their dogs Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Career Path: The Advanced Diploma in Dog Training is perfect for dog owners and lovers who want to live peacefully with their obedient and well-behaved dogs. The course can also help in pet care careers such as: Dog Trainer Pet Care Specialist Pet Groomer Pet Store Owner Veterinarian. Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:11:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 How To Leave A Consultation On A High 00:02:00 Resources Read This First As It Will Really Help You With The Following Videos 00:05:00 Read This First As It Will Really Help You With The Following Videos 00:05:00 Dog Training Consultation Form 00:05:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00