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Domestic violence is often neglected because it occurs behind closed doors and is a social taboo that is rarely discussed. This has to stop, and the most effective way to deal with the problem is to raise awareness, educate people, and intervene at the earliest possible stage. This Violence and Abuse Diploma course will teach you how to recognise violence and abuse, who is most vulnerable, and how to assist both adult and child victims. Understanding domestic abuse and violence is the first step toward overcoming them. This course covers the fundamentals of violence and abuse, including who is most vulnerable, the various types of domestic abuse, and how domestic violence affects women and children. Through thiscourse, you will also learn how to assist adults you suspect are victims of violence and advice on recognising the signs and approaching someone with sensitivity and confidence. Learning Outcomes After completing this course, the learner will be able to: Understand the fundamentals of violence & abuse. Understand the dynamics of violence. Gain a solid understanding of the impact of violence on victims. Know how to assess the risks of violence and abuse of Children. Know how to help children recover from domestic abuse. Know how to support the victim and report incidents. Work with victims of domestic abuse. Why Choose Violence and Abuse Awareness Diploma Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Course Course 01: Domestic Violence and Abuse Diploma Course 02: Clinical Psychology Diploma Course 03: Level 2 Certificate in Understanding Safeguarding and Prevent ***Others Included of Violence and Abuse Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Violence and Abuse Diploma Course: Module 1: An Overview of Domestic Violence & Abuse Define Domestic Violence Identify Who is at Risk of Domestic Violence Identify Different Types of Domestic Violence Identifying the Myths and Reality about Domestic Violence Module 2: Understanding the Dynamics of Domestic Violence Why Do Victims Stay? Understanding the Cycle of Abuse Why Victims Do Not Report Understanding the Components of Power and Control Understanding the Signs of an Abusive Relationship Module 3: How Does Domestic Abuse and Violence Begin What Causes Domestic Abuse and Violence? Indications of Abusive Behaviour Dating Abuse Module 4: The Impact of Domestic Violence on Victims Who Can Be a Victim of Domestic Violence? Understanding the Effects on Health Financial Abuse Post-Separation Understanding the Impact of Physical Abuse Understanding the Violence Against Women & Children Module 5: The Impact of Domestic Violence on Children & Young People The Impact of Domestic Abuse on Children: Key Facts Recognise the Types of Domestic Abuse Affecting Children and Young People Recognise the Indicators of Abuse in Children Understanding How Children are Affected by Domestic Violence Module 6: Assessing the Risks of Domestic Violence and Abuses on Children Understanding the Factors That May Increase the Risk Understanding the Single Assessment Process Understanding How to Assess If the Child is at Risk of Harm? Module 7: Helping Children Recover from Domestic Abuse Interventions in Domestic Abuse Involving Children Helping Children Deal with Their Experience Coping with the Violence Module 8: The Ways of Supporting the Victim and Reporting Incidents Things to Do If a Victim Discloses Understand Why Children Do Not Disclose Taking Action Supporting Friends, Family and Colleagues in Domestic Abuse Situations Why Access to Support for Domestic Abuse can be Difficult Domestic Abuse and Violence Assessment Tools Module 9: Understanding the Process of Record Keeping What to Record? How to Record? What is Confidentiality? Storage of Information Sharing of Information Module 10: Working with Victims of Domestic Abuse Violence Services Volunteer Careers for Domestic Violence Counsellors The Multi-Agency Risk Assessment Conference ------------------- ***GIFT Courses: ------------------- ***Clinical Psychology Diploma*** Module 01: An Overview of Mental Health Module 02: Different Viewpoints in Psychology Module 03: Social Psychology Module 04: Utilising Cognitive Psychology Module 05: Understanding Childhood and Adolescent Psychiatric Disorders Module 06: Understanding Stress and Anxiety Disorders Module 07: Understanding Schizophrenia Module 08: Understanding Personality Disorders Module 09: Understanding Mood Disorders Module 10: Understanding Eating & Sleeping Disorders Module 11: Understanding Self-Harm and Suicide Module 12: Treating Mental Illness: Medication and Therapy ------------------- ***Level 2 Certificate in Understanding Safeguarding and Prevent*** Module 01: Understanding the Prevent Duty Module 02: Understanding Safeguarding Module 03: Understanding Online Safety Assessment Method After completing each module of the Violence and Abuse Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? The Violence and Abuse Diploma course is ideal for anyone who works or wants to work with vulnerable people, especially if you work or volunteer in domestic violence. Requirements There are no specific requirements for this Violence and Abuse Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Domestic Violence and Abuse Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

You must not miss out on the four Business Writing Complete courses if you want to thrive in your workplace and stand out from the crowd. Writing is one of the four domains of language, and it is widely used in business communication in different forms. In this Business Writing Complete Course, we have combined four highly valuable courses, namely - Level 5 Proofreading & Copy Editing Level 5 Report Writing Course Level 4 Copywriting Minute Taking Business Writing Complete Course - Level 5 Proofreading & Copy Editing course will give you in-depth knowledge of proofreading and why it is necessary. It will also cover the aspects of copy editing. If you complete this course, you will be able to proofread and edit any writing at your workplace. Thus, through this Course, your area of expertise will be widened, and subsequently, your value as an employee will be increased. Business Writing Complete Course - Level 5 Report Writing Course also has various advantages. In any organisation, there are various types of reports to be written, for example, project reports, project proposals, partnership proposals etc. With this Course, you will become an expert Report Writer. Business Writing Complete Course - Level 4 Copywriting is highly trending. Copywriters are behind the catchy advertisements you see on different platforms. Imagine you are writing such copies and as a result, the sales get increased in a great number! With thisCourse, you can learn all the basics, tips and tricks of copywriting. Business Writing Complete Course - Minute Taking is also important. In any organisation, you need to attend or facilitate numerous meetings. And, in the meeting, one dedicated person needs to record the details of the meeting. Here comes minute taking. If you know how to take minutes of any meeting, you will get a competitive edge over your coworkers. Won't you love to unlock all the contents of this Business Writing Complete Course? Learning Outcomes By the end of this Business Writing Complete Course, you will be able to - Become an expert in proofreading and copy editing. Write different types of business reports. Write sales copies. Write copies of ads for different mediums, including TV, Website, Email marketing etc. Take minutes of meetings effectively. Why Choose Business Writing Complete Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF 4 certificate as soon as completing the course. Others Benefits Include Business Writing Complete Course 4 PDF Certificate Free Free Retake Exam Full Tutor Support 100% Online Course 24/7 Live Support Lifetime Access [ Business Writing Complete Course 01 ] Level 5 Proofreading & Copy Editing Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development [ Business Writing Complete Course 02 ] Level 5 Report Writing Course Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development [ Business Writing Complete Course 03 ] Level 4 Copywriting Module 1: Introduction to Copywriting Module 2: Writing to Get Attention Module 3: Writing to Communicate Module 4: Writing to Sell Module 5: Getting Ready to Write Module 6: Writing Print Advertisements Module 7: Writing Direct Mail Module 8: Writing Brochures, Catalogues, and Other Sales Materials Module 9: Writing Commercials and Multimedia Presentations Module 10: Writing for the Web Module 11: Writing Email Marketing [ Business Writing Complete Course 04 ] Minute Taking Course Module 01: Introduction to Minute Taking Module 02: The Role of a Minute Taker Module 03: Minutes Styles & Recording Information Module 04: Techniques for Preparing Minutes Module 05: Developing Active Listening Skills Module 06: Developing Organizational Skills Module 07: Developing Critical Thinking Skills Module 08: Developing Interpersonal Skills Module 09: Assertiveness and Self Confidence Module 10: Understanding Workplace Meetings Assessment Method After completing each module of Business Writing Complete Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Business Writing Complete Course is ideal for all. This course is highly valuable if you want to be a successful executive in your workplace. It is also needed for business owners, managers, supervisors, freelance writers. Requirements There is no specific requirement to enrol for this Business Writing Complete Course. However, you must have a strong desire to learn new things and apply those in your relevant field. Career path This Business Writing Complete Course will open the door for many positions! Such as - Freelance Writer Copywriter Proofreader Business Executives Executives in TV, Media Communication Executives in different organisations Certificates Certificate of completion Digital certificate - Included

The Emergency Medical Technician - Paramedicine Studies Course offers an in-depth exploration of life-saving medical practices that form the core of paramedic care. This course is designed to equip you with the knowledge to assess, manage, and respond to medical emergencies with confidence and expertise. You’ll delve into a variety of critical topics, including patient assessment, basic life support techniques, and the essential tools paramedics use to stabilise patients. The course is structured to ensure that you gain a thorough understanding of the medical field, all while working from the comfort of your home. Throughout this engaging and insightful journey, you’ll develop a solid foundation in emergency care and medical theory, preparing you for the important work of an Emergency Medical Technician. Whether you aim to enter the paramedicine field or enhance your existing healthcare knowledge, this course provides the flexibility to study at your own pace. With expertly crafted content and a focus on medical accuracy, you can confidently take the next step in your career or studies—ready to make a difference when it counts the most. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases In "Emergency Medical Technician - Paramedicine Studies," students learn essential skills. They gain knowledge in human anatomy, first aid, pediatric care, injury management, infection control, and initial assessment. Understanding fluid balance, ambulance maintenance, and legal aspects prepares them to handle various medical emergencies competently and ethically. Course Curriculum of this Emergency Medical Technician - Paramedicine Studies Course: Module 01: Introduction to Paramedicine Study Module 02: Basic Human Anatomy Module 03: Basic First Aid Module 04: Paediatric First Aid Module 05: Common Injuries Module 06: Infection Control Module 07: Other Medical Emergency Module 08: Initial Assessment Module 09: Fluid and Electrolyte Balance Module 10: Ambulance Maintenance Module 11: Medical and Legal Issues Learning Outcomes: Understand essential concepts in paramedicine studies. Demonstrate proficiency in basic human anatomy and first aid. Identify and manage common injuries effectively. Apply infection control measures in various medical settings. Perform initial assessments with accuracy and efficiency. Comprehend medical and legal considerations in emergency situations. Accreditation All of our courses are fully accredited, including this Emergency Medical Technician - Paramedicine StudiesCourse, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Paramedicine Studies. Certification Once you've successfully completed your Emergency Medical Technician - Paramedicine Studies Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Emergency Medical Technician - Paramedicine Studies Course certification has no expiry dates, although we do recommend that you renew them every 12 months. Assessment At the end of the Emergency Medical Technician - Paramedicine StudiesCourse, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Emergency Medical Technician - Paramedicine Studies Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Emergency Medical Technician - Paramedicine Studies Course is ideal for: Individuals seeking a career in emergency medical services. Healthcare professionals aiming to enhance their skill set. Students interested in paramedicine and emergency care. First responders looking to expand their knowledge base. Requirements Learners do not require any prior qualifications to enrol on this Emergency Medical Technician - Paramedicine Studies Course. You just need to have an interest in Emergency Medical Technician - Paramedicine Studies Course. Career path After completing this Emergency Medical Technician - Paramedicine Studies Course you will have a variety of careers to choose from: Paramedic - £24K to 40K/year. Emergency Medical Technician - £20K to 35K/year. Ambulance Care Assistant - £18K to 25K/year. Emergency Dispatcher - £18K to 30K/year. Healthcare Assistant - £17K to 23K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Master the skills you need to propel your career forward in business management and entrepreneurship. Equip yourself with the essential knowledge and skillset that make you a confident entrepreneur or business manager and take your career to the next level. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed to help you reach your professional goals. This course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. The skills and knowledge that you will gain through studying this The Entrepreneur Project Masterclass For Inventions And Business Ideas course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course will teach you the theory of effective business management and entrepreneurship practice and equip you with the essential skills, confidence and competence to assist you in the business management and entrepreneurship industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business management and entrepreneurship. Learn from expert tutors with industry experience, teaching you the latest expertise and best practice. This extensive The Entrepreneur Project Masterclass For Inventions And Business Ideas course is designed for business management and entrepreneurship professionals who are aspiring to specialise in business management and entrepreneurship. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV. Enrol today and take the next step towards your personal and professional goals. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Phase 1 - Idea Validation Idea Validation Checklist 00:02:00 Market Research 00:02:00 Prelim Patent Search 00:04:00 Prelim Costing 00:02:00 Concept Description 00:01:00 Product/Business Benefits 00:01:00 What Problem Does it Solve 00:01:00 How To Test Your Idea 00:04:00 Industry Data 00:03:00 Potential Distribution or Go To Market 00:02:00 Contract's and NDA's 00:02:00 Phase 2 - Prototype Protecting Your Invention 00:05:00 Prototype Development and 3D Cad Design 00:05:00 Prototype Testing 00:02:00 Should We Do This In China Pros and Cons 00:06:00 Product Naming 00:03:00 Manufacturing Feasibility 00:05:00 What is the Potential Cost to Manufacture 00:02:00 What is the Potential Retail Cost 00:03:00 Package Design and Costing 00:03:00 Phase 3 - Patents What is a Patent 00:04:00 What are the Patent Types 00:03:00 Patent Search 00:04:00 Patent Claims 00:03:00 Patent Drawings 00:03:00 Patent Filing 00:03:00 Patent Pending, What Does That Mean 00:04:00 IPR 00:03:00 Patent Grant 00:04:00 Patent Pitfalls 00:03:00 Patent Enforcement 00:03:00 I Have a Patent, Am I Protected 00:03:00 Can I Go To Market 00:03:00 Phase 4 - Business Planning Business Planning Introduction 00:03:00 Suggested Retail Price 00:05:00 Market Analysis 00:05:00 Competitive Analysis 00:04:00 Product Roadmap 00:04:00 Distribution 00:05:00 Operations Plan 00:04:00 Phase 5 - Decision Plan Go To Market or Licensing 00:06:00 Licensing 00:05:00 Licensing Options 00:05:00 Go to Market with Invention 00:06:00 Selling your Invention 00:05:00 Identify Potential Buyers 00:05:00 Identify Market 00:07:00 Phase 6 - Business Set Up Business Plan: The Heartbeat of Your Business 00:10:00 How Important is a Business Plan 00:04:00 Initial Business Funding 00:07:00 Setting Up A Business Bank Account 00:04:00 Home Office When Do I Get a Real Office 00:04:00 Phase 7 - Manufacturing Define The Manufacturing Process 00:05:00 Mold Design and Production 00:05:00 Production Costs 00:04:00 Test Production Run 00:06:00 Packaging Design 00:05:00 Shipping Logistics 00:06:00 Local Manufacturers Pros and Cons 00:05:00 Phase 8 - Distribution Reseller Landscape 00:05:00 Forecasting 00:05:00 3PL Negotiations 00:06:00 Live and Die by Distribution 00:04:00 Phase 9 - Business Scams and Pitfalls Patent Scams Renewal Based 00:04:00 General Business Scams 00:04:00 Government Agency Scams 00:04:00 Intellectual Property Scams 00:03:00 Phase 10 - Go To Market PR Negotiations and Set Up 00:07:00 Press Release Creation 00:05:00 Website Build and Launch 00:06:00 Manufacturer's Rep Firm Negotiation and Set Up 00:05:00 Resellers Negotiation and Set Up 00:06:00 Social Media Plan 00:05:00 Marketing Collateral Design 00:05:00 Trade Show Planning 00:06:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Designed for school staff navigating the daily challenges of pupil behaviour, this CPD-accredited online course offers clear, structured guidance on how to respond calmly and safely in situations where positive handling may be required. Delivered entirely online with flexible access, this course is ideal for teachers, teaching assistants, SEN support staff, and senior leadership teams who want to develop a confident, legally informed approach to managing conflict and preventing escalation. Rather than overcomplicating things, this course focuses on what matters: understanding appropriate intervention, the legal framework, and how to protect both pupils and staff in high-pressure scenarios. With a straight-talking tone and accessible format, you’ll gain the confidence to make well-judged decisions under pressure—without needing to wade through unnecessary fluff. No travel, no awkward role play, just relevant knowledge you can absorb at your own pace—then apply with confidence in your school setting. Course Curriculum: Module 01: Introduction to Positive Handling in School Module 02: A Serious Business Module 03: The Aggression Curve Module 04: Trauma and Disability Management Module 05: The SCARF Model Module 06: Government Advice and Guidance Module 07: Making Decisions: Duty of Care Module 08: The Law Module 09: Physical Intervention and Restraint Module 10: Screening, Searching and Confiscation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Positive Handling in Schools - CPD Accredited course, you will qualify for the CPD Quality Standards (CPD QS) certified certificate from Training Express. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? The Positive Handling in Schools - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Positive Handling in Schools - CPD Accredited training.

Description Windows 10 comes with different and effective features. But most often users get in trouble. Don't worry. Our Windows 10 End User course will assist you to learn all the difficulties in very easy ways. The Windows 10 End User course incorporates some basic issues of Microsoft Windows 10 operating methods to make you acquainted with its functions. The course assists you to know how to customize, personalize, and execute different areas of Windows 10. It teaches you also how to explore files, maps, operate mail, calendar, and weather features. It also teaches how to update, install, and find out troubleshoot from the applications. He makes you familiar with different programs like Microsoft Word, Excel, and PowerPoint etc. it teaches you internet browsing and other effective relevant features. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Windows 10 End User is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Windows 10 End User is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 Logging In 00:02:00 The Startup Screen 00:03:00 Exploring the Desktop 00:02:00 General Navigation 00:04:00 Introducing the Action Center and Control Panel 00:02:00 Launching Applications 00:03:00 Interacting with Windows 00:06:00 Quitting Applications 00:04:00 Pinning Applications 00:03:00 Customizing the Start Menu 00:03:00 Module: 02 Customizing the Task Bar 00:02:00 Multitasking to Switch Between Multiple Applications 00:03:00 Managing several deskstops Using Task View 00:03:00 Overview of the drive and folder structure 00:04:00 Using Navigation Pane, Details Pane, Preview Pane 00:04:00 Menus and Ribbons 00:03:00 Viewing and Editing File Properties_Revised 00:04:00 Creating Files 00:06:00 Selecting, Moving, and Copying Files_Revised 00:06:00 Renaming Files and Folders 00:03:00 Deleting and Restoring from the Recycle Bin 00:05:00 Module: 03 Create and use shortcuts_Revised 00:05:00 Zip and Unzip 00:07:00 Changing the Sort and Group by 00:06:00 Add Columns to the Explorer View 00:04:00 Creating and Using a Library 00:07:00 Pin Frequent Places Customizing File Explorer 00:04:00 Configuring Files and Explore Options 00:03:00 Logging In or Setting Up OneDrive 00:02:00 Storing and acessing files on OneDrive 00:03:00 Sharing Files Through OneDrive 00:05:00 Syncing Files on OneDrive 00:03:00 Module: 04 Browsing the Web 00:02:00 Customize Top Sites 00:02:00 Using Tabs 00:03:00 Add and Use Favorites 00:03:00 Organize Favorites with Folders 00:02:00 Background Settings 00:04:00 Lock Screen 00:02:00 Change Windows Themes 00:02:00 Personalize Start 00:04:00 Change Screen Resolution 00:02:00 Module: 05 Adjust Notifications and Actions 00:02:00 Course Recap Complete 00:01:00 Course Recap Complete 00:01:00 Mail Send a Message 00:04:00 Adding & Editing- Contacts & Accounts 00:05:00 People Search Link and Share Contacts 00:04:00 Calendar Configuring and Viewing 00:04:00 Calendar Changing Views Creating and Editing Events 00:07:00 Weather Add Favorite Locations and Viewing the Weather 00:04:00 Adjust Audio Settings 00:02:00 Managing Accounts and Sign In Options 00:03:00 Module: 06 Weather- Viewing Historical Data nad Weather Maps 00:03:00 Installing Applications from the Windows Store 00:03:00 Tablet Mode 00:03:00 Using Saving Sharing Web Notes 00:04:00 Downloading Files 00:02:00 Viewing and Clearing History 00:02:00 Cortana Setup 00:03:00 Using Cortana 00:03:00 Maps- Search Get Directions Choose View 00:04:00 Maps- Search Tips and Favorites 00:04:00 Module: 07 Maps- More Search Tips and Map Settings 00:03:00 Photos - Browsing_REVISED 00:05:00 Photos - Using Editing Tools_REVISED 00:04:00 Mail- Add Accounts 00:05:00 Mail- Personalizing and Configuring- 00:04:00 Installing Applications From the Web 00:03:00 Setting Application Defaults 00:03:00 Setting App Privacy and Permissions 00:02:00 Uninstalling Applications 00:01:00 Configure Windows Defender and Windows Updates 00:02:00 Module: 08 Backing Up and Restoring Files and Using Recover to Reset Your PC 00:07:00 Access Task Manage 00:02:00 Accessing the Action Center to View Messages 00:02:00 Manage Sleep and Screen Saver 00:03:00 Managing Devices 00:03:00 Change Type Settings 00:01:00 Adjust Mouse and Touchpad Settings 00:03:00 Adjust Autoplay Settings 00:02:00 Adding Files to a Library 00:09:00 Change Default Storage Locations 00:02:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Microsoft Access is a database management system application; it stores data in its own form on the Access Jet database engine. This application is used by mainly software developers to develop application software. Microsoft Access 2016 Beginner to Advanced course is a complete collection with all the contents necessary to give you an overview of this application. In this course, you will learn about its interface, create and edit databases, sorting and filtering data in a query, performing calculations, summarization of data, data normalization, advanced reporting, etc. By the end of this course, users should be comfortable with navigating the Access 2016 interface, creating a new database from scratch, querying a database, generating reports, sharing data, and much more. Learning Outcomes: Get familiarized with Microsoft Access 2016, create simple databases, and use the help options Change table data, manage records and create lookups Join data from different tables, sort and filter them, and perform calculations for queries Creating, adding controls, enhancing appearance and print preparation for reports How to utilize Access Options dialog box Relational database design, creating tables, managing table fields and creating table relationships Creating query joins and sub queries, joining tables with no common fields, relating data within a table, and working with sub datasheets Data normalization and creating junction tables Sharing Access data with other applications and through import and export options Managing reports through organizing information, formatting, including charts, adding calculated fields and sub-report inclusion to existing ones Create mailing label report and publishing reports in PDF format Designing forms through adding and setting controls, creating subforms, using tab pages to organize information, improve navigation, formatting and applying conditional formatting Data, field, form and record validation Creating macros, restricting records using conditions, validate data, automate data entry and convert a macro to VBA in order to enhance user interface design Link tables to external data sources, manage database, determine object dependency, document database, and analyze database performance Allow multiple user access to database by splitting it, implement security, set passwords, convert Access database to ACCDE file, and add digital signatures Create and modify switchboards and startup options Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Access 2016 Beginner to Advanced is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Access 2016 Beginner to Advanced is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module - 1 Orientation to Microsoft Access 01:00:00 Create a Simple Access Database 01:00:00 Get Help in Microsoft Access 00:30:00 Modify Table Data 00:30:00 Work with Records 01:00:00 Sort and Filter Records 00:30:00 Create Lookups 01:00:00 Join Data from Different Tables in a Query 01:00:00 Sort and Filter Data in a Query 01:00:00 Perform Calculations in a Query 00:30:00 Create Parameter Queries 00:30:00 Create Action Queries 00:30:00 Create Find Duplicate and Find Unmatched Queries 00:30:00 Summarize Data 00:30:00 Create a Report 01:00:00 Add Controls to a Report 00:30:00 Enhance the Appearance of a Report 00:30:00 Prepare a Report for Print 00:30:00 The Access Options Dialog Box 01:00:00 Relational Database Design 00:30:00 Create a Table 01:00:00 Modify a Table and Fields 00:30:00 Create Table Relationships 00:30:00 Create Query Joins 00:30:00 Join Tables That Have No Common Fields 00:30:00 Relate Data within a Table 00:30:00 Work with Subdatasheets 00:30:00 Create Subqueries 00:30:00 Data Normalization 01:00:00 Create a Junction Table 00:30:00 Import Data into Access 00:30:00 Export Data to Text File Formats 00:30:00 Export Access Data to Excel 00:30:00 Create a Mail Merge 00:30:00 Organize Report Information 00:30:00 Format Reports 00:30:00 Include Charts in a Report 00:30:00 Add a Calculated Field to a Report 00:30:00 Add a Subreport to an Existing Report 00:30:00 Create a Mailing Label Report 00:30:00 Publish a Report as PDF 00:30:00 Activities - Microsoft Access 2016 for Beginners 00:00:00 Module - 2 Add Controls to Forms 01:00:00 Set Form Controls 01:00:00 Create Subforms 00:30:00 Organize Information with Tab Pages 00:30:00 Enhance Navigation with Forms 00:30:00 Format a Form 01:00:00 Apply Conditional Formatting 00:30:00 Field Validation 00:30:00 Form and Record Validation 00:30:00 Create a Macro 01:00:00 Restrict Records Using a Condition 00:30:00 Validate Data Using a Macro 00:30:00 Automate Data Entry Using a Macro 00:30:00 Convert a Macro to VBA 00:30:00 Link Tables to External Data Sources 00:30:00 Manage a Database 00:30:00 Determine Object Dependency 00:30:00 Document a Database 00:30:00 Analyze the Performance of a Database 00:30:00 Split a Database for Multiple User Access 00:30:00 Implement Security 00:30:00 Set Passwords 00:30:00 Convert an Access Database to an ACCDE File 00:30:00 Package a Database with a Digital Signature 00:30:00 Create a Database Switchboard 01:00:00 Modify a Database Switchboard 00:30:00 Set Startup Options 00:30:00 Activities - Microsoft Access 2016 Advanced 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Microsoft Access 2016 Beginner to Advanced 00:30:00 Final Exam Final Exam- Microsoft Access 2016 Beginner to Advanced 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00