11180 Concept courses

Project Stakeholder Relationship Skills (On-Demand) This course is designed to provide project managers with the ability to analyze the complexities of major stakeholder relationship categories; apply the most appropriate interpersonal relationship skills to the different categories of relationships; and align the dynamic needs of the stakeholders with a project's objective throughout the project life cycle. What you Will Learn Examine traditional and non-traditional ways to identify and assess stakeholders Explain how competence, character, and trust lead to project success and strong relationships with stakeholders Utilize 'Embodied Leadership' skills to build stakeholder relationships Apply stakeholder engagement best practices to case study and real-life scenarios Getting Started Foundation Concepts Stakeholders and project success Stakeholder management research Managing stakeholder relationships Identifying Stakeholders Stakeholder categories Stakeholder relationships across the project life cycle Tools and techniques for identifying stakeholders Assessing Stakeholders Assessing stakeholder relationships Recognizing stakeholder attitudes toward the project Analyzing stakeholders Using other types of stakeholder assessments Building Stakeholder Relationships The importance of psychological safety Building trust and getting results The anatomy of trust Navigating Challenging Situations Dynamics of conflict Responding to conflict Managing difficult conversations Summary and Next Steps

Project Management Practitioner Program: On-Demand This on-demand program has been designed to provide a general view of the theoretical concepts of traditional project management from a practical perspective and is presented by LeRoy Ward. The program walks through the ten project management Knowledge Areas and its processes as described by PMBOK Guide - Sixth Edition and shows a practical view through numerous examples of real-life application any project manager has to consider and master to excel in his / her profession. The course content is aligned with PMI®'s global standard A Guide to the Project Management Body of Knowledge (PMBOK® Guide - Sixth Edition). What You Will Learn At the end of this program, you will be able to: Describe the structure and framework of the PMBOK® Guide - Sixth Edition Explain thePMBOK® Guide Knowledge Areas and Process Groups, and their inter-relationships with each other Use selected project management skills, tools, and techniques related to the PMBOK® Guide Knowledge Areas in the context of various project scenarios and your own project challenges Project Management Framework Project Integration Management Project Scope Management Project Schedule Management Project Cost Management Project Quality Management Project Resource Management Project Communications Management Project Risk Management Project Procurement Management Project Stakeholder Management

Project Orange Belt® 2013 - Dynamic Scheduling with Microsoft® Project 2013 Workshop: On-Demand Microsoft® Project Orange Belt® 2013 gives participants a full insight into creating effective schedules using Microsoft® Project 2013, allowing you to estimate, coordinate, budget, staff, and control projects and support other users. This workshop provides the eBook Dynamic Scheduling with Microsoft® Project 2013, and is kept up to date with the framework of knowledge outlined by the Project Management Institute's (PMI)® A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and the Practice Standard for Scheduling. Participants will need a laptop with Microsoft® Project Standard 2013, Project Professional 2013, or Project Pro for Office 365 desktop with the latest service packs. What You Will Learn You'll learn how to: Understand what's new in Project 2013 Explain where Project 2013 fits in the Microsoft® EPM solution Initialize Project 2013 to start project planning Create a well-formed project schedule Understand task types and the schedule formula Assign resources and costs to tasks Analyze resource utilization and optimize the schedule Set a baseline and track progress Create and manage project reports Customize views and fields Apply Earned Value Management Understand the basics of managing multiple projects Getting Started Enterprise Project Management Concepts and Framework Getting Started with Project 2013 Entering Tasks Entering Estimates Entering Dependencies Entering Deadlines, Constraints, and Task Calendars Entering Resources and Costs Entering Assignments Optimizing the Schedule Updating the Schedule Reporting Earned Value Management (EVM) Evaluating the Project Summary Consolidated Schedules Course Summary and Next Steps

Recovering Troubled Projects: On-Demand Despite our best intentions, many of the projects that organizations undertake either don't achieve their intended business results or end in complete failure. Most seasoned project managers have had their share of experiences with difficult or troubled projects and unless they are careful, they will encounter more. This workshop does not focus on 'failed' projects but rather on those projects which without appropriate intervention would be headed for failure. Failed projects are those beyond help and which should be terminated. Here we focus on projects that are salvageable. It is an exercise-driven, no-nonsense, professional practice-focused workshop positioning the participant to immediately apply the tools and lessons learned in the classroom. The workshop employs the use of both illustrative and practical/working case studies. Illustrative case studies will examine insights from real-world troubled projects. Participants will be asked to bring descriptions of their own examples of troubled projects on which they're currently working or on which they have worked in the past. A number of these will be used as the basis for the practical/working case studies. The approach builds on and complements the disciplines addressed in Project Management Institute's PMBOK® Guide and also addresses issues that arise when managing projects in a complex environment. What You Will Learn You will learn to: Recognize the value of a structured project recovery process Explain the reasons most projects fail Analyze the causes of a project's troubles Construct a negotiation process to use with key stakeholders Apply an effective strategy to planning the recovery effort Manage, evaluate, and adjust the ongoing recovery effort Foundation Concepts Recognizing a troubled project Defining the project recovery process The Reasons Projects Fail Putting failure in perspective Reviewing management issues Analyzing planning issues Exploring complexity issues Assess the Project Stabilizing the project Determining preliminary Go / No-Go Conducting a detailed recovery assessment Negotiate the Recovery Reviewing the basics of negotiation Setting reasonable expectations Obtaining appropriate PM authority Securing key stakeholder support Plan the Recovery Planning for recoveries Rebuilding the project team Reshaping the project plan Managing parallel activities Planning for change management Implement and Adjust the Project Implementing project recoveries Facilitating change Enabling continuous learning Fostering the project team Sustaining stakeholder engagement

Project Risk Management: On-Demand Have you been surprised by unplanned events during your projects? Are you and your project team frequently fighting fires? Well, you are not alone. Uncertainty exists in any project environment. While it's impossible to predict project outcomes with 100% certainty, you can influence the outcome, avoid potential risks, and be ready to respond to challenges that arise. In this course, you'll gain the proper knowledge needed to identify, assess, plan for, and monitor risk in your projects. You'll learn how to set up and implement risk management processes, helping you to minimize uncertainty and achieve more consistent, predictable outcomes as a result. What You Will Learn You'll learn how to: Demonstrate to others how the risk management processes in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) apply to your project's environment, especially for high-risk projects Adapt these processes for a particular high-risk project team's operating principles Explain the importance of using risk management best practices at single and enterprise project levels Lead an initiative to implement risk management best practices in your project environment Foundation Concepts Risk-related definitions The risk management process High-risk projects and project failures Classical failures in implementing risk management Plan Risk Management Project risk management and governance Risk management planning for high-risk projects High-risk variations on a risk management plan Identify Risk Adapting the risk identification process for high-risk projects Recognizing risks spontaneously Confirming and structuring risk events for treatment Wrapping up risk identification for high-risk projects Perform Qualitative Risk Analysis Adapting qualitative risk analysis for high-risk projects Accelerating risk analysis Clearing risk action Wrapping up qualitative risk analysis for the next level Perform Quantitative Risk Analysis Adapting quantitative risk analysis for high-risk projects Ensuring effective risk analyses with data quality assessments Building a foundation for quantitative risk analysis Using discrete quantitative tools Using continuous quantitative tools Wrapping up quantitative risk analysis for high-risk projects Plan Risk Responses Adapting risk response planning for high-risk projects Optimizing active risk response strategies Leveraging contingencies for high project performance Wrapping up risk response planning for high-risk projects Implement Risk Responses Implementing Risk Responses Process Executing Risk Response Plans Tools and Techniques Best Practices Continuous Risk Management Monitor Risks Adapting risk monitoring for high-risk projects Optimizing risk plan maintenance Weaving risk reassessment into the project's progress Maintaining a continuous 'vigil' in high-risk project environments

Project Communication Skills (On-Demand) In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success. In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally. What You Will Learn At the end of this program, you will be able to: Identify basic elements of communication and explain how they affect teams Explore how your assessment style impacts you and how you communicate with people of other styles Infer how your style impacts the way(s) you send and interpret emails and instant messages Analyze real world email and instant messaging practices to determine how they affect communication and relationships Explore best practices for formal project communications and presentations Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict Identify solutions for virtual team work communication challenges Getting Started Foundation Concepts Communication as a foundation skill Elements of communication Communicating across media Targeting your audience How communication impacts team performance The Assessment Framework Overview of the assessment's approach Exploring assessment report Increasing your effectiveness with other assessment styles Email and Instant Messages Preferred communications and assessment styles The email brands we create Assessment styles and email Emotion and email Email guidelines and best practices Anatomy of an email The seven deadly email sins Instant messages and other interfaces Project Communications and Presentations Communicating across the project lifecycle Project templates Structuring a presentation Delivering a presentation Interpersonal and Team Communication Skills Communication styles and techniques Managing conflict in a project environment Styles and conflict Communication and global team leadership Virtual Communication Leading global virtual teams Virtual processes and technology Virtual team leadership Summary and Next Steps

Target Audience Business professionals from a broad range of industries looking to understand and implement sustainability practices within their commercial environments. Duration 1 Day Course Overview This course provides participants with a comprehensive exploration of environmental sustainability and its relevance and implications within the commercial sector. The course will cover key concepts, practices, and strategies that can help businesses operate sustainably while maintaining profitability and competitiveness. Participants will learn how to integrate sustainability into their business operations, making informed decisions that benefit both the environment and their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Explain the fundamental principles and impacts of environmental sustainability. Identify the benefits and challenges of implementing sustainable practices in business. Develop and prioritise strategies for reducing environmental footprints in various industries. Integrate sustainability into business strategy and operations, including conducting a business benefits analysis.

Course Overview This course is designed to equip participants with the essential skills to understand, interpret, and use data effectively in their roles. The course covers the fundamentals of data literacy, including data types, data analysis, and the practical application of data in decision-making. Participants will learn how to work with data confidently, draw meaningful insights, and communicate findings to support business objectives. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the basic concepts of data and its significance in the workplace. -Identify different types of data and their appropriate uses. -Analyse and interpret data to draw meaningful insights. -Use data to inform decision-making and support business strategies. -Communicate data findings effectively to various stakeholders. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Managers, team leaders, non-technical employees and analysts looking to enhance their data literacy skills and contribute more effectively to their organisation's data-driven strategies.

Target Audience Aspiring leaders, high-potential employees, and individual contributors interested in developing leadership skills. Duration 1 Day Course Overview This introductory course is designed for individuals who aspire to leadership roles but have no formal leadership experience. It is ideal for graduates or early career professionals who have a passion for leadership and want to explore what aspects of leadership are best suited for them. The course provides a foundational understanding of leadership, emphasizing self-awareness and the transition from individual contributor to potential leader. Participants will be introduced to key leadership concepts, including the Leadership Tension Lens, which will prepare them to navigate the complexities of leadership roles. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Define leadership to self and others in a meaningful way Define The Leadership Tension Lens: exploring leadership practices via trade-offs and tensions Demonstrate social and emotional intelligence Investigate Team Culture: Norms and Expectations Define a performance coaching approach Examine relationships and culture: giving and receiving feedback Explore Leadership Experiences (Case Studies): Learning from Mistakes

Course Overview Business has become inextricably linked to and synonymous with technology, its power resulting in redefining how we work. Increasing reliance on technology translates to ever increasing productivity expectations that require us to be current and future thinking, in order to stay ahead. AI is required to turbo-charge the productivity of professionals across multiple facets, including analysis, decision-making, creativity, and communication. This one-day immersive course is designed to equip professionals in any organization with the knowledge and skills to unlock the power of AI tools and techniques, responsibly, accurately, and meaningfully. Participants will learn what AI is and what it isn't, how to use it, when to use it, and when not to, and explore some practical examples of how they can benefit from it. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Grasp fundamental AI concepts and their applications in various industries. -Use AI tools to analyze data, conduct research, and make informed decisions. -Leverage AI for creative content generation and develop innovative models and frameworks. -Enhance communication and collaboration Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Individual contributors from any industry who are looking to leverage AI to boost their productivity. Whether you are in marketing, finance, human resources, operations, or any other field, this course will provide you with actionable insights and tools to enhance your work processes.