6599 Compliance courses in Addlestone delivered Online

Enhance workplace safety with our Level 2 Health and Safety Certificate Course. Gain essential knowledge and skills to identify and manage hazards, promote a culture of safety, and comply with regulations. Elevate your professional competence and contribute to a secure and healthy work environment. Enroll now for a comprehensive and practical learning experience.

Ensure workplace safety with an experienced Occupational Health and Safety (OHS) Officer. Mitigate risks, implement safety protocols, and promote a healthy work environment. Trust our dedicated OHS professionals to safeguard your organization and prioritize the well-being of your employees.

Highlights of the Course Course Type: Online Learning Duration: 45 minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about workplace safety Understand the core competencies and principles of workplace safety Explore the various areas of workplace safety Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager or leader Anti Harassment and Bullying This anti harassment and bullying course is accredited by the CPD UK. CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Your Company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated, and treat others, with dignity and respect. This anti harassment and bullying course covers the commitments that will be laid out in your company's anti-harassment and bullying policy. It then explains the differences between harassment and bullying, the steps that can be taken if either of these occur in or out of work, and some case studies to illustrate the points covered throughout the anti harassment and bullying course. Who is this Course for? This comprehensive Anti Harassment and Bullying course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this workplace safety can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This Anti Harassment and Bullying course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This Anti Harassment and Bullying course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This Anti Harassment and Bullying course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Module 1: Policy Commitments, Harassment And Bullying Module 2: Informal Steps, Raising A Formal Complaint and Investigations Module 3: Action Following Investigations Module 4: Case Studies Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

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Master Food Safety and Hygiene with our Level 3 Supervising Food Safety in Catering Training for Catering Professionals. Achieve a 5-Star Rating and Excel in the Hospitality Industry! Embark on a journey to become a culinary hero by mastering food safety and hygiene practices with our comprehensive Level 3 Supervising Food Safety in Catering Course. Designed for catering professionals in the hospitality sector, this CPD accredited training will empower you to achieve a five-star food hygiene rating and elevate your career. Why Choose Our Level 3 Supervising Food Safety in Catering Course?  Our Level 3 Supervising Food Safety in Catering training course is tailored for senior-level professionals in the catering and hospitality industry. By enrolling in this course, you will gain: In-depth knowledge of food safety management systems, including supervising food safety, training staff effectively, and implementing best practices to minimize food hazards. A solid understanding of the importance of exceptional personal hygiene standards and UK HACCP Food Safety Standards. A competitive edge in the catering and hospitality industry, with a recognized qualification and the expertise to maintain high food safety standards in the workplace. Key Features CPD International Quality Accredited Meets UK & EU legal requirements Discounts on bulk purchases 24/7 Live Support Use any internet-connected device Learn anytime from anywhere Developed by Industry Experts Instant e-certificate and eligibility of ordering hardcopy Description  Level 3 Supervising Food Safety in Catering  Course Curriculum Module 1: Introduction to Food Hygiene Explore the foundations of food hygiene and safety, understanding its significance in the catering and hospitality sector. Module 2: Origin and Nature of Food Risk Uncover the sources of food risks and learn how to identify and mitigate potential hazards in a professional setting.  Module 3: Technologies and Food Safety Delve into the role of technology in maintaining food safety, and discover how to harness modern innovations to ensure high standards.  Module 4: Preservation of Fruits and Vegetables Master the techniques for preserving fruits and vegetables, ensuring optimal quality and safety in your culinary creations.  Module 5: Establishing Food Safety Management System (FSMS) in a Company Learn how to create and implement an effective FSMS, ensuring your workplace remains compliant with the Food Safety Act 1990.  Module 6: Hazard Analysis and Critical Control Point System (HACCP) Develop your understanding of HACCP principles and their application in catering and hospitality environments.  Module 7: Management of Chemical Contaminants Gain knowledge about managing chemical contaminants in food products, ensuring the safety and wellbeing of your customers.  Module 8: Sustainability and Food Production Explore the principles of sustainable food production and learn how to incorporate these practices into your catering business.  Accreditation of Level 3 Supervising Food Safety in Catering This Level 3 Supervising Food Safety in Catering Course is CPD IQ Accredited, ensuring a high-quality course content that is recognised and approved in the UK.  Certification Upon completion of Level 3 Supervising Food Safety in Catering course, you will receive a free PDF certificate to showcase your achievement. Who is this course for?  Our Level 3 Supervising Food Safety in Catering Course is perfect for anyone operating in the food, catering, and hospitality industries, including: Chefs Food Critics Restaurant and café owners Food safety officers Catering managers Kitchen managers Food handlers Career path Potential career paths include roles such as souse chef, food safety officer, catering manager, and food and beverage manager, with average salaries ranging from £20,000 to £25,000 per annum. Invest in your future and enroll in our Level 3 Supervising Food Safety in Catering Course today to unlock your full potential in the catering and hospitality industry.

The Slips, Trips & Falls Safety Awareness Course offers essential training aimed at reducing accidents in the workplace. This course highlights the common hazards that lead to slips, trips, and falls, ensuring that individuals understand how to prevent these incidents before they occur. Whether it's on a wet floor or uneven surfaces, this course addresses every aspect of creating a safer working environment. You'll learn about the various causes of accidents, the importance of maintaining clear walkways, and how proper footwear can make all the difference. With over 28 years of industry experience, this course breaks down key safety protocols in an engaging, easy-to-understand format. Through clear, actionable insights, participants can immediately apply the knowledge gained to reduce risk and improve workplace safety. From simple preventive measures to clear reporting practices, the course is designed to help individuals actively contribute to a safer environment, all without the need for physical attendance or hands-on demonstrations. Perfect for organisations seeking to promote a culture of safety, this course ensures you're fully equipped to minimise accidents in the workplace. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum of Slips, Trips & Falls Safety Awareness Lesson 01 :Introduction to Slips, Trips and Falls Safety Lesson 02 :Risk Assessment and Hazard Identification Lesson 03 :Prevention Strategies and Control Measures Lesson 04 :Reporting Incidents and Near Misses Lesson 05 :Legal Responsibilities Learning Outcomes: Identify potential hazards leading to slips, trips, and falls in the workplace. Conduct thorough risk assessments to mitigate potential accidents. Implement effective prevention strategies and control measures. Demonstrate proficiency in incident reporting and near-miss documentation. Understand legal responsibilities related to slips, trips, and falls safety. Cultivate a proactive safety culture within the workplace. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Safety Officers and Managers Health and Safety Representatives Facilities and Operations Managers Construction and Maintenance Workers Retail and Hospitality Staff Warehouse and Logistics Personnel Office Administrators and Managers Anyone responsible for workplace safety Career path Health and Safety Advisor Facilities Manager Construction Site Supervisor Warehouse Manager Retail Store Manager Office Health and Safety Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Course Overview Lifting, carrying or pushing heavy loads can damage your body permanently; that is why it is vital to follow the proper techniques of manual handling. The Manual Handling Training Course is here to teach you the correct ways of handling massive loads without harming your body. The Manual Handling Training Course will help you understand the basic principles of manual handling. It will introduce you to the tasks considered as manual handling. The easy to follow modules will help you recognize the common injuries caused by manual handling. You will attain the expertise to assess and mitigate risks. Through this step by step learning process, you will pick up safe lifting techniques in no time. This Manual Handling Training Course can be a lifesaver. Enroll in the course to ensure safety for yourself and your co-workers. Learning Outcomes Understand what kind of work falls under manual handling Learn about different types of injuries caused by manual handling Build the essential knowledge and skills for risk assessment Acquire the expertise for controlling and reducing the risks associated with manual handling Equip yourself with a wide range of safe lifting techniques Who is this course for? Anyone can take this Manual Handling Training Course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Manual Handling Training Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Warehouse worker Factory worker Construction worker Module 01: Introduction, Legislation and Guidance Introduction, Legislation and Guidance 00:36:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:35:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:26:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risks 00:36:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: The Bereavement and Grief Counselling Diploma course is designed for the people who are interested in grief and bereavement counselling. Throughout the course, you will understand death, dying and the ways of recovering grief and mourning. You will know about the five stages of the grieving process that most people go through. Human believes regarding death and dying will also be focused on the course. The course discusses depress and its types such as grief, sadness, and other depression and teaches you how to overcome depression. Instead of these, the course explains how children view death and how they cope with grieving. The course helps you to recognise 'clinical depression' and introduces you to the available treatments for the problems. The course shows you how to adjust to unexpected or violent death. Lastly, the course focuses on the various counselling process and methods. Who is the course for? Anyone who is interested in psychology / counselling Anyone who wants to learn the topic of 'grief and bereavement' Anyone who wants support other people in grief Anyone who is going through grief and want to know more Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction About the Instructor & the Course FREE 00:03:00 Introduction to Grief & Bereavement What is counselling: Introduction to Counselling Theory 00:07:00 Core Skills in Counselling 00:07:00 Counselling Approaches in Counselling 00:09:00 What is 'Grief' and 'Bereavement'? 00:09:00 The Role of the Bereavement Counsellor 00:07:00 Attitudes Towards 'Death' and 'Dying' Beliefs that people held about 'death' and 'dying' 00:09:00 A child and adolescent view of death 00:07:00 Spirituality and Religion 00:08:00 What Happens When We Die The process of dying 00:07:00 Stages of Grief 00:08:00 What is 'Complicated grief'? 00:09:00 Depression Related to Grief and Bereavement Sadness Vs Depression 00:06:00 Grief Vs Depression 00:05:00 Types of Depression 00:09:00 Diagnosis of Depression 00:05:00 Treatments available for depression 00:08:00 Counselling Process and Methods Grief counselling: The loss of 'self' 00:07:00 Adjusting to violent death 00:08:00 Counselling the dying 00:07:00 Acceptance, Surrender, and 'Letting go' 00:05:00 Ending long-term counselling and follow-up 00:07:00 Thank You and Good Bye! 00:01:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: A Food Safety Supervisor is responsible for monitoring the overall food safety of a business. If you are currently working in the food industry or want to be a part of food safety department, the course is designed for you. The Food Safety Supervisor course includes in-depth knowledge of food hygiene and safety. The course teaches you the basics of food safety, the Food Safety Legislation, Microbiological Hazards, and the Contamination and Its Prevention. Next, you will learn about the Food Safety Management issues so that you can able to manage the food safety of an organisation. Finally, you will learn the role of a food supervisor. The purpose of the course is to introduce you to the food safety legislation and standards that are mandatory to the food business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Food Safety Supervisor is certified by CPD Qualifications Standards and CiQ accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Food Safety Supervisor is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Food Safety Supervision Food Safety Supervisor 00:30:00 Introduction to Food Hygiene 01:00:00 Introduction to Food Safety and the Law 00:30:00 Hazard Identification, Assessment, and Control 00:30:00 Hazard Analysis And Critical Control Point (HACCP) Bacteria and Microbiological Hazards 00:27:00 Principles & Pre-requisites for HACCP 01:00:00 HACCP System Definitions 00:30:00 Supervisor and Worker Responsibilities Worker Rights 00:17:00 Supervisor and Worker Health and Safety Responsibilities 00:15:00 Communicating Health and Safety Information 00:15:00 Food Spoilage and Food Storage 00:25:00 Workplace Health and Safety Experience 00:15:00 Employee Competency 00:15:00 Accident Reporting and Investigating 00:15:00 Food Hygiene and Safety Physical, Chemical and Allergenic Hazards 00:25:00 Food Poisoning and Control Measures 00:23:00 Personal Hygiene 00:24:00 HACCP and Food Premises Part-01 00:27:00 HACCP and Food Premises Part -02 00:26:00 Cleaning 00:20:00 Mock Exam Mock Exam - Food Safety Supervisor 00:20:00 Final Exam Final Exam - Food Safety Supervisor 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00