Enhancing Performance with Productive Conflict Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
Enhancing Performance with Productive Conflict: In-House Training Most organizations have typically held the belief that workplace conflict is something that needs to be prevented, resolved, and/or mitigated. After all, conflict creates stress and leads to a variety of performance problems and very real costs. However, what savvy organizations have come to embrace is the understanding that when conflict is truly understood and harnessed, it can be utilized to not only add value to teams, but also enhance workplace performance. Conflict can be productive and make organizations better! Learners will explore the results of a formal, personalized, conflict-related assessment, uncovering targeted nuances of their conflict responses in action. Participants will learn to use basic strategies which allow them to transform destructive conflict responses into more productive ones, especially in the moment when they are happening. What you will Learn At the end of this program, you will be able to: Apply different models for understanding the lifecycle and dynamics of conflict Describe a physiological response to conflict and its impact on communication Recognize the correlation between a person's conflict style and how they respond to conflict Identify your own default responses to conflict and catch them in action Reframe automatic negative thoughts to create more positive interpersonal outcomes Utilize various tactics and strategies to transform destructive conflict responses into productive ones Getting Started Introductions and social agreements Course goal and objectives Opening activities Module 1: The Dynamics and Anatomy of Conflict Conflict basics Dynamics of conflict The anatomy of conflict Module 2: Conflict Styles and Conflict Conflict through the conflict style lens Exploring your style in conflict Destructive responses to conflict Module 3: Changing Your Response to Conflict Changing your conflict response Three steps to productive conflict Choosing a productive conflict response
This 3-day FAA Level 3 Award course offers a variety of first aid situations and teaches how to respond to an emergency. It gives delegates the confidence to deal with any of these situations safely and efficiently.
Check out this Emergency First Aid at Work from Knight Training. Ensure the safety of your employees and take on the Emergency First Aid at Work Course that Knight Training offer at: https://knight.training/products/emergency-first-aid-at-work
This market-leading health and safety course enables companies to demonstrate compliance and embed health and safety into the company culture. Whilst anyone can attend, it is particularly beneficial for line managers, team leaders and supervisors. It is tried, tested and trusted.
Learn CPR and Basic life support and make your mark on someone’s life. Cardiopulmonary resuscitation (CPR) can help a person who has stopped breathing, and whose heart may have stopped beating, to quite simply stay alive. CPR and Basic Live Support training Learn CPR and Basic life support and make your mark on someone’s life. Cardiopulmonary resuscitation (CPR) can help a person who has stopped breathing, and whose heart may have stopped beating, to quite simply stay alive. CPR is known to buy crucial extra minutes which can ultimately keep a victim in a state of potential successful resuscitation until paramedics arrive. This 3-hour course covers Basic Life Support skills and includes skills for adult, child and infant as well as healthcare variations on infant CPR. The course includes: safety, precautions, initial assessment, recovery position, CPR, compression only CPR, CPR handover and choking. This course complies with the latest ERC and UK Resuscitation Council Guidelines and is aimed at Healthcare Professionals with a duty to respond. Aims To provide the candidate with knowledge of the core skills that require emergency response first aid which also include the latest protocols from the UK resuscitation council guidelines and skills for health pertaining to Adult and Paediatric CPR & Basic life support ATTIRE AND DRESS CODE We would recommend for all female candidates to wear trousers, comfortable shoes so that they can all practice the technique of CPR effectively on the CPR manikins. Certificate valid for one year and complies with the latest ERC and UK Resuscitation Council Guidelines. Dates for 2024 (please choose one for your course): 29 April, 28 May, 24 June, 30 July, 27 August, 30 September, 28 October, 18 November, 23 December Duration: 3,5 hours Fee: £75.00 Time: 9:30am to 1pm Location – The Foundry, 156 Blackfriars Rd, London SE1 8EN (Southwark Station (2-3 min walk) and Waterloo/Blackfriars Station (10 min walk))
Our Anaphylaxis and Adrenaline Auto-Injector course is suitable for people who are responsible for caring for others, whether adults or children, who may have serious allergy. The course includes modules explaining allergic reactions, early recognition of symptoms and crisis management. There is an emphasis on avoiding allergens and the need to be aware of the risks that might be posed by allergies in a caring setting.
This is a one day course for employees in a low risk environment where a qualified first aider is necessary. This course became EMERGENCY FIRST AID AT WORK from October 2009 making it a qualification and not just an attendance.