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9701 Communication courses in Tilbury delivered Online

Neurodiversity Glossary for Leaders

By The Neurodiversity Academy

Discover a comprehensive Neurodiversity Glossary, your go-to resource for understanding neurodiversity, ADHD, autism, dyslexia, and more. Easily accessible and user-friendly, this glossary helps you navigate and master essential terms. Perfect for leaders looking to support neurodivergent individuals in their teams.

Neurodiversity Glossary for Leaders
Delivered Online On Demand5 minutes
FREE

Online Options

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Temporary Works Supervisor (TWS)

By SMC Safety Solutions

The Temporary Works Supervisor course will provide you with knowledge of the role. You will also gain a good understanding of risk management on a temporary works site. Course Objectives: By the end of the course, the delegate will gain knowledge of: Have gained an understanding of the importance of cooperation and teamwork on a temporary works site Understand the legal duties of the role Have a stronger awareness of risk management on-site as well as the roles of a supervisor and their fellow employees on site Leave the course with an understanding of the “4C’s”, Communication, Cooperation, Coordination and Competency Course Content: Different groups and types of Temporary Works BS5975:2019 CDM Regulations Legislation and Codes of Practice Temporary Works Register, Design Brief and Design Case studies, policy and procedures, Standard solutions and permitted drawings Risk assessments, method statements Safe systems of work The roles and duties of a Temporary Works Supervisor Assessment: To successfully complete the course, you will need to get 72% or above in the final exam. The trainer encourages the delegates to be interactive and involved throughout the training. Certificate: The certificate for this course is valid for 5 years. Instructions Please note all Temporary Works Supervisor courses with the venue “Remote Learning” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

Temporary Works Supervisor (TWS)
Delivered in Stratford or Online + more
£219

IMPROVING CUSTOMER SERVICE

5.0(4)

By Improving Communications Uk

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

IMPROVING CUSTOMER SERVICE
Delivered Online + more
£327

[Data Bites for Comms Pros] AI for data crunching in comms: how far can we trust it?

By Alex Waddington

Whetstone Communications and comms2point0 are pleased to bring you the Data Bites series of free webinars. Our aim is to boost interest and levels of data literacy among not-for-profit communicators.

[Data Bites for Comms Pros] AI for data crunching in comms: how far can we trust it?
Delivered Online
FREE

LinkedIn Do's & Don'ts for Success

5.0(1)

By Let’s Do Business Group

Join us as we delve into the essential do's and don'ts of LinkedIn, uncovering the key tactics to optimize your profile, expand your network, and engage effectively with potential customers and collaborators.

LinkedIn Do's & Don'ts for Success
Delivered Online + more
£30

Rules of the Road & Customer Service - International CPC - Online

5.0(27)

By PETM

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover: Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service. All courses start at 07:45 hrs and finish at 15:45 hrs All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes. Approval: This course is registered with JAUPT as approved for Driver CPC qualification. Course Approval Number: ICRS24736/475. On completion of the course, all attendees will receive a certificate of attendance. Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

Rules of the Road & Customer Service - International CPC - Online
Delivered Online + more
£55

Social Media Advanced: Paid Ads

5.0(1)

By Let’s Do Business Group

Start running Paid Ads on social media, and reach more customers than ever before!

Social Media Advanced: Paid Ads
Delivered Online + more
£35

Advanced Phlebotomy - Skills & Techniques (GPT005)

4.6(39)

By Geopace Training

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Advanced Phlebotomy - Skills & Techniques (GPT005)
Delivered in Liverpool + 21 more or Online + more
£195

Christos Sophia Initiations - Expand into your Cosmic Consciousness on the Solar Eclipse

By Katarina Heuser

Discover your special powers, receive insights and deep healing together with an abundance of light codes taking your life to the next level!

Christos Sophia Initiations - Expand into your Cosmic Consciousness on the Solar Eclipse
Delivered Online
£70

Site Management Safety Training Scheme (SMSTS) 5 day course

By SMC Safety Solutions

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries. It is endorsed by Build UK as the standard training for all construction managers. Aims To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce. Course Content To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce. Course Content • Health, safety, welfare and environmental legislation affecting your daily work • New guidance and industry best practice • Duties and responsibilities with regards to health, safety, welfare, and the environment • Safe working Prerequisites This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager. Assessment At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role. Certificate The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers. To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken. Instructions Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call. This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course. Further attendee information will be sent in a separate email, please check your inbox.

Site Management Safety Training Scheme (SMSTS) 5 day course
Delivered in Chelmsford + 1 more or Online + more
£479

DEI Masterclass - Bringing The DEI Playbook To Life!

By Starling

This one day masterclass is designed to provide a practical application of the content that is covered within The DEI Playbook and is aimed at anyone tasked with launching and implementing diversity and inclusion within their organisation.

DEI Masterclass - Bringing The DEI Playbook To Life!
Delivered in London + 1 more or Online + more
£495

Educators matching "Communication"

Show all 46
Skills Development Training

skills development training

London

Skills Development Program (previously called as Business English & Skills Development Program) at the Center for Executive Education has been providing language and academic proficiency courses for more than two decade. Business English Program started at the instance of US AID in the year 1989-1990 for 16 and 17 grade officers who wanted to avail the scholarships which otherwise went un-utilized. The maximum amount of scholarships was availed by the candidates who prepared at the IBA to get the required scores in GRE and TOEFL. Later, the Russian Government wanted to give exposure to their employees, therefore, they were sent to this program to learn the English Language. Immediately after that the department started catering to under graduate Pakistani students to develop and enhance their skills in English, Mathematics and General Knowledge. The Business English Program commenced in the year 1998 and has proved to be a sought after program by professionals in the Junior & Middle Executive cadre. In 2013, the department with its new name enhanced its offering and conducted several new courses. These programs are skills based and targeted towards executives, professionals, business owners, teachers, school leaders and students working in various work spheres to enhance their analytic and technical skills set. Objectives: The objectives of Skills Development are as follows: Build skills & competencies Provide targeted development solutions for the most frequently identified areas where development is needed Design & deliver readily applicable courses Increase the skill level and employability of participants Ease the step up from junior roles to taking charge of a unit Capacity building of school leaders & teachers Every year new titles are introduced as per training needs analysis and input received from various clients.

Business English Coaching Academy

business english coaching academy

Ilford

Business Training was formed in 1974 to provide training in Business English for those seeking to improve their job prospects. The vision was to create home study courses that provided vocational training that was practical and would benefit students in their working life. Since that time we have expanded our range of subjects and become a leading provider of home study courses. As part of a group of distance learning colleges, including The Writers Bureau and STT, we have successfully trained hundreds of thousands of students worldwide. We use our substantial knowledge and experience in this field to offer high quality courses and tuition. The skills we teach have delivered life-changing results for many of our students. We are constantly creating new courses under the expert guidance of our Director of Studies – Diana Nadin – and her team of professional writers and tutors. We are also committed to maintaining and improving the quality of our existing courses. This is to ensure that the most up-to-date information is available to you. Our aim is: To help you acquire effective training in the subject of your choice. To provide an overall training and tuition service which offers you excellent value for money. To have a satisfied body of students who will continue to spread our good name and reputation. Our commitment to our students, the use of new technologies and our expertise in distance learning allow us to offer effective, convenient training that is also excellent value for money. Business Training is also a member of The European Association of Distance Learning. The association’s objectives include the promotion of professional and ethical standards in distance education and the protection of students’ interests. Members are required to follow a strict code of conduct to maintain the standard required by the association. EADL Nuwendoorn 16 NL-1613 LD Grootebroek The Netherlands. www.eadl.org/ Business Training is a member of Institute of Training and Occupational Learning Members of the Institute of Training and Occupational Learning sign up to a code of conduct which indicates the standards expected of them. The adoption of this code is an integral part of membership and provides the basis through which the Institute promotes its members’ commitment to quality and good practice. The Institute of Training and Occupational Learning seeks to impart advice on best practice, techniques and technologies in learning and the use of quality models for continuous improvement amongst its members. For more information about the British Institute for Learning and Development visit: www.thebild.org. UKRLP Business Training (The Writers Bureau) is on the UK Register of Learning Providers Registration Number 10007651. The UK Register of Learning Providers is a 'one-stop' portal to be used by government departments, agencies, learners, and employers to share key information about learning providers. The UKRLP allows providers to update their information in one place and share this across agencies such as the Skills Funding Agency, the Higher Education Statistics Agency (HESA), the Higher Education Funding Council for England (HEFCE) and UCAS. Since provider registration opened on 1st August 2005, the UKRLP has grown to over 30,000 providers. Each of these has been verified against a recognised external source and has been allocated a UK Provider Reference Number (UKPRN). This is the unique identifier used to share information with the UKRLP partner agencies.