10488 Communication courses in Reigate delivered Online

The Customs Compliance & Regulations Mini Bundle is built for those dealing with policies, paperwork, and fine details—minus the legalese headache. From understanding UK customs rules to refining written communication and data accuracy, this bundle keeps things sharp and relevant. You’ll cover British Law, written clarity, regulatory awareness, and the kind of proofreading that saves you from embarrassing typos in official documents. Whether you’re assisting in admin, handling client forms, or working on legal documentation, this is a bundle that helps you avoid crossed wires and crossed lines. It’s ideal for people who appreciate order and a well-formatted spreadsheet. Learning Outcomes: Understand the basics of UK customs and regulatory processes. Apply British legal knowledge to workplace-related responsibilities. Communicate clearly and effectively within professional environments. Enter data correctly using structured and standard procedures. Identify and correct written errors through proper proofreading. Follow business regulations and documentation expectations carefully. Who Is This Course For: Admin staff dealing with official paperwork and documentation. Legal support staff working with reports and formal letters. Professionals needing better written and verbal accuracy. Data entry clerks in regulated or legal-based offices. Business teams managing trade and customs procedures. Staff supporting import/export or goods processing roles. Office managers streamlining document accuracy and record-keeping. Anyone who works under rules and likes avoiding mistakes. Career Path: Customs Documentation Officer – £30,000/year Regulatory Admin Assistant – £28,000/year Legal Proofreader – £32,000/year Data Entry Clerk – £23,000/year Communication Support Officer – £27,000/year Business Regulations Assistant – £29,000/year

Professional without being posh. This Online PA & Secretarial Training Course Mini Bundle is built for those who want to get things done properly without losing hours to spreadsheets or filing chaos. You’ll cover Administrative Assistant, Data Entry, HR, Negotiation Skills, and GDPR—a sensible mix for support roles with real structure (minus the headaches). We keep it straightforward. You’ll pick up the essentials to organise schedules, manage data, handle basic HR admin, grasp GDPR in context, and speak up confidently with strong Negotiation Skills. Whether you’re in a PA role or just want to feel more capable behind the scenes, this bundle ticks all the useful boxes (without using that phrase). Learning Outcomes: Understand core duties of an Administrative Assistant. Learn effective and accurate Data Entry techniques. Gain knowledge of basic HR administrative responsibilities. Apply Negotiation Skills to improve work communication. Understand GDPR and how it applies to admin roles. Improve your task management across multiple disciplines. Who is this Course For: PA jobseekers needing solid administrative confidence. Office workers learning GDPR in everyday tasks. Assistants seeking better communication via Negotiation Skills. Admins who need help with Data Entry processes. Early career professionals learning HR admin basics. Support staff wanting better document organisation. Virtual assistants handling sensitive digital records. Anyone working in hybrid roles with mixed responsibilities. Career Path: Personal Assistant – £29,000 average UK salary Office Administrator – £25,000 average UK salary HR Assistant – £25,500 average UK salary Data Entry Specialist – £21,000 average UK salary Admin Officer – £24,000 average UK salary GDPR Administrator – £28,000 average UK salary

Medication management is a vital part of caring roles, requiring clear knowledge of how medicines work, interact, and affect individuals. This mini bundle covers pharmacy technician basics, biology, chemistry, lab techniques, and essential communication skills. Designed specifically for carers, it offers a rounded introduction to medication concepts and their role in care delivery. From understanding the science behind medications to effectively communicating about medicine schedules, this training supports carers working in diverse environments. Whether managing records or assisting with medication awareness, you’ll gain confidence through structured learning and practical information presented clearly and accessibly. It’s all online, focused, and built around supporting your vital role without any unnecessary jargon. Learning Outcomes: Understand medication types and their effects on the human body. Explore basic biological processes linked to medication use. Recognise chemical principles behind common pharmaceuticals. Learn laboratory techniques related to medication handling. Develop clear communication skills for medication support. Identify safety measures and recording procedures for carers. Who Is This Course For: Carers responsible for medication administration and supervision. Healthcare assistants supporting patient medicine routines. Home care workers assisting with medication reminders. Support staff managing medication records and documentation. New carers seeking structured medication knowledge. Residential care workers handling medicine awareness duties. Health and social care assistants needing basic pharmacology. Anyone supporting clients with medication schedules. Career Path (UK Average Salaries): Healthcare Assistant – £23,500 per year Care Worker – £22,000 per year Medication Support Worker – £25,000 per year Pharmacy Technician Assistant – £27,000 per year Residential Care Officer – £23,000 per year Support Worker – £24,000 per year

The Health Care Assistant HCA Training Mini Bundle is a well-rounded selection of courses tailored to those looking to step into care roles or understand core health topics. It features modules in healthcare, nursing, paediatric first aid, general first aid, and counselling — bringing together vital themes for both emotional and physical support in health settings. Whether you're exploring a future role or adding depth to existing knowledge, this online bundle balances care, communication, and compassion without over-promising. Clear content, structured delivery, and no unnecessary fluff — just what you need, when you need it. Learning Outcomes: Understand key responsibilities of a health care assistant. Learn core nursing concepts used in daily care settings. Explore how to offer emotional support through counselling basics. Study key principles of first aid and emergency response. Gain knowledge in paediatric health and first aid needs. Review safe care routines and communication in health roles. Who Is This Course For: Individuals considering health care support work. Entry-level care workers seeking structured online training. Those assisting vulnerable adults or children at home. Candidates preparing for NHS or private care roles. Parents and guardians wanting paediatric first aid training. Volunteers supporting community or residential services. Learners aiming to understand nursing and health basics. Anyone wanting to learn about care and emotional support. Career Path: Health Care Assistant – £21,000 to £28,000 Mental Health Support Worker – £22,000 to £30,000 Counselling Assistant – £20,000 to £27,000 Paediatric Nursing Assistant – £23,000 to £31,000 First Aid Responder – £21,000 to £29,000 Residential Care Worker – £20,000 to £28,000

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Safeguarding and Counselling Course . You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Safeguarding and Counselling Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Safeguarding and Counselling Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Safeguarding and Counselling Course , like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Safeguarding and Counselling Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding and Counselling Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this course for? This Safeguarding and Counselling Course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Safeguarding and Counselling Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Safeguarding and Counselling Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safeguarding and Counselling Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Safeguarding and Counselling Course Module 01: Introduction to Safeguarding 00:21:00 Module 02: An Introduction to Safeguarding of Vulnerable Adults 00:30:00 Module 03: Laws and Guidance 00:43:00 Module 04: Safeguarding Legislations 00:30:00 Module 05: Understanding Abuse and Neglect 00:36:00 Module 06: Child Abuse 00:49:00 Module 07: Sexual Abuse 00:38:00 Module 08: Understanding the Importance of Communication in Care 00:30:00 Module 09: Sharing Information and Responding To a Disclosure 00:30:00 Module 10: Record Keeping 00:18:00 Module 11: Risks and Risk Assessment 00:16:00 What Causes Depression Introduction 00:05:00 Melancholy and the History of Counselling 00:07:00 Signs of Depression 00:07:00 Depression and the Brain 00:06:00 Depression and Neurons 00:09:00 Stress and depression 00:10:00 Environmental and Health Factors 00:04:00 Depression and Sleep Disorders 00:06:00 Somatic Symptoms 00:06:00 Risk Factors 00:07:00 Module 1: Assessment Questions 00:05:00 Different Types of Depression Classifying Depression & Different Classification Methods 00:07:00 Cyclothymia 00:06:00 Depression and Creative Minds 00:07:00 Dysthymia, Pre-Menstrual Dysphoric Disorder, and Atypical Depression 00:07:00 Bipolar / Manic Depression 00:06:00 Antenatal & Postpartum Depression 00:09:00 Bereavement and Grief 00:09:00 Dysthymia in Children and Adolescents 00:04:00 Depression and the Elderly 00:06:00 Psychosocial & Health Factors in the Elderly 00:03:00 Module 2: Assessment Questions 00:04:00 Different Types of Medicine Neurogenesis 00:04:00 Monoamine Oxidase Inhibitors 00:04:00 Serotonin Syndrome 00:03:00 Selective Serotonin Reuptake Inhibitors 00:03:00 Tyramine 00:03:00 Medication Statistics and Doctors in the UK & USA 00:10:00 Module 3: Assessment Questions 00:03:00 Complementary Alternative Therapies Lifestyle management, Diet, Exercise, Meditation 00:07:00 St John's Wort (hypericum perforatum) 00:05:00 Omega 3 Fatty Acids 00:04:00 Tai chi, Qigong 00:04:00 Yoga 00:04:00 Acupuncture 00:03:00 Art Therapy & Music Therapy 00:08:00 Module 4 Assessment Questions 00:04:00 Counselling Approaches to Depression Person Centred Therapy 00:07:00 Family or Couples Therapy 00:09:00 Stepped Care Model (approach) 00:10:00 Psychodynamic/Dynamic Interpersonal Therapy 00:06:00 Rational Emotive Behavioural Therapy 00:06:00 Clinical Hypnotherapy & Cognitive Behavioural Therapy 00:05:00 Clinical Hypnotherapy for Post Traumatic Stress Disorder 00:05:00 Gestalt Therapy 00:06:00 The Therapeutic Relationship 00:07:00 Knowledge and Qualities Necessary to a Counsellor 00:03:00 Module 5 assessment questions 00:03:00 Thank You and Good Bye! 00:03:00 Additional Study Materials Additional Study Materials: Online Depression Counselling Training 00:00:00 Assignment Assignment - Safeguarding and Counselling Course 00:00:00 Workbook - Safeguarding and Counselling Course Workbook - Safeguarding and Counselling Course 00:00:00

Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

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NEW Driver CPC E-Learning Course – International Module Complete 7 hours of DVSA-approved Driver CPC training online. Flexible, interactive learning for LGV & PCV drivers. Finish in 3 months – fully remote. Start today with PETM LTD.

Unsure & lost? Empower yourself, now! Find out how to feel reconnected with what's important to you and how to get back on track - in just 15 minutes! Empowered people perform better at work. Why? Because when your abilities, purpose and experience are valued you feel more like taking initiative, being accountable and supporting colleagues. Being empowered involves embracing the person you are today: what’s important to you, the lessons you’ve learned and the choices you’ve made. Developing and sharing your story allows others to understand you better, allowing you to influence and inspire others – no matter what the paygrade. The 3 things you'll learn in this FREE introductory training: 1. How to analyse your current level of empowerment at work 2. Your core super power (and potential kryptonite) 3. What one event created the impetus for change that created who you are today Start to create your own empowerment story by connecting with what has helped or hindered you to get where you are today.

Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal