9916 Communication courses in Matlock delivered Online

Step into the world of front office operations with 'The Reception Workstation,' a course designed to elevate your professional skills in the heart of customer interaction. Picture yourself as the first point of contact, where each guest's experience begins with your greeting. The course starts with an engaging introduction to the reception role, laying the groundwork for what it takes to be the face of an organisation. It's not just a job; it's an art form that combines efficiency, professionalism, and warmth. As you journey through the modules, you will discover the core skills essential for a stellar receptionist. From mastering the nuances of the reception area to handling phone calls with grace and managing messages with precision, each module is a step towards excellence. You will learn the intricacies of scheduling, ensuring that appointments flow seamlessly. Further, the course delves into administrative responsibilities and document management, skills crucial for the smooth operation of any business. Concluding with safety, security protocols, and ways to enhance guest experiences, you emerge not just skilled but exceptional in delivering first impressions that last. Learning Outcomes Understand the critical role and responsibilities of a receptionist. Develop key skills for effective communication and message handling. Learn to manage the reception area efficiently. Acquire proficiency in scheduling and appointment coordination. Master administrative tasks and understand safety and security protocols. Why choose The Reception Workstation course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is The Reception Workstation course for? Aspiring receptionists and front desk personnel. Administrative staff looking to enhance their skill set. Customer service professionals in hospitality and corporate sectors. Office managers overseeing front desk operations. Anyone interested in a career in front office management. Career path Receptionist - £18,000 to £25,000 Front Office Manager - £22,000 to £30,000 Customer Service Representative - £19,000 to £27,000 Administrative Assistant - £20,000 to £26,000 Office Coordinator - £21,000 to £28,000 Guest Experience Manager - £23,000 to £32,000 Prerequisites This The Reception Workstation does not require you to have any prior qualifications or experience. You can just enrol and start learning.This The Reception Workstation was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to the Reception Role Introduction to the Reception Role 00:22:00 Module 02: Essential Reception Skills Essential Reception Skills 00:22:00 Module 03: Understanding the Reception Workstation Understanding the Reception Workstation 00:22:00 Module 04: Handling Phone Calls and Messages Handling Phone Calls and Messages 00:21:00 Module 05: Scheduling and Appointments Scheduling and Appointments 00:22:00 Module 06: Administrative Tasks and Document Management Administrative Tasks and Document Management 00:22:00 Module 07: Safety and Security Protocols Safety and Security Protocols 00:23:00 Module 08: Enhancing Guest Experience Enhancing Guest Experience 00:22:00 Mock Exam Mock Exam - The Reception Workstation 00:20:00 Final Exam Final Exam - The Reception Workstation 00:20:00

Unveiling the art of 'Acrylic Nailing'! Delve deep into this transformative course designed meticulously for aspirants longing to master the realm of nail aesthetics. Our structured curriculum kicks off by demystifying the rudiments of nail extension techniques, leading you progressively to the captivating world of acrylic nail artistry. Let your creativity bloom as you gain profound insights into nail anatomy, nail product chemistry, and hands-on training in nail art, while also being well-equipped with essential knowledge about the health and safety norms in a beauty salon. Learning Outcomes Understand the underlying structure and anatomy of nails. Recognise common nail diseases and disorders, and their implications on nail treatments. Master the art of acrylic nail extensions, from application to advanced designs. Learn maintenance, care, and removal techniques for acrylic nails. Adopt best practices for health and safety in a salon environment. Why choose this Acrylic Nailing course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Acrylic Nailing Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Acrylic Nailing course for? Aspiring nail technicians eager to specialise in acrylic extensions. Beauty professionals looking to expand their service offerings. Enthusiasts keen on learning the art of acrylic nailing for personal use. Salon owners aiming to upskill their staff and enhance client services. Individuals considering a career switch to the beauty and wellness industry. Career path Nail Technician: £18,000 - £25,000 per annum Beauty Therapist: £18,500 - £23,000 per annum Salon Manager: £25,000 - £32,000 per annum Acrylic Nail Specialist: £20,000 - £28,000 per annum Nail Art Designer: £19,000 - £27,000 per annum Beauty Salon Owner: £30,000 - £50,000+ per annum (varies based on salon success) Prerequisites This Acrylic Nailing does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Acrylic Nailing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Acrylic Nailing Module 01: Nail Extension Techniques: An Introduction 00:12:00 Module 02: Nail Anatomy 00:15:00 Module 03: Nail Diseases and Disorders 00:30:00 Module 04: Nail Product Chemistry Simplified 00:15:00 Module 05: Nail Extension Techniques 00:05:00 Module 06: Acrylic Nail Extension: Part-1 (Applying Tips to the Nails) 00:20:00 Module 07: Acrylic Nail Extension: Part-2 (Applying Overlays) 00:20:00 Module 08: Art in Acrylic Nails: Basic to Advance 00:05:00 Module 09: Hands-on Nail Art Training 00:05:00 Module 10: Maintaining Artificial Nails 00:15:00 Module 11: Acrylic Nail Removal 00:10:00 Module 12: Health and Safety in Beauty Salon 00:25:00 Module 13: Client Care and Communication 00:20:00 Mock Exam Mock Exam - Acrylic Nailing 00:20:00 Final Exam Final Exam - Acrylic Nailing 00:20:00

Enrol in our Internal & External Auditors course to master audit skills and explore Functional Maths for audit professionals. Suitable for aspiring auditors, current professionals seeking enhancement, and anyone interested in audit processes. Kickstart your career in auditing today!

Whether you are already a teaching assistant or want to become one, this course will help you create a supportive and inclusive learning environment for SEN students. Don't miss this opportunity to improve your education and make a difference.

Managing challenging behaviour in young people involves understanding its roots—mental health issues, environmental factors, developmental delays, communication struggles, and physical health problems. Creating a supportive environment with consistency, empathy, adaptation, and professional guidance is compulsory.  Addressing these behaviours requires a thorough approach that focuses on teaching appropriate behaviours, managing strategies and nurturing supportive relationships, aiming for a tailored, empathetic response to meet individual needs and promote positive outcomes. The Challenging Behaviour in Young People bundle stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Challenging Behaviour in Young People course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Challenging Behaviour in Young People Bundle Consists of the following Premium courses: Course 01: Challenging Behaviour in Young People - Level 4 Course 02: Neuropsychology and Development of Children Course 03: Understanding Autism Awareness and Diagnosis Level 2 Course 04: SENCO (Special Educational Needs Coordination) Training Online Course 05: Child Language Disorder (CLD) Course 06: Level 3 Mental Health and Adolescent Course Course 07: Cognitive behavioural therapy Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Anti-Social Behaviour Course 10: Counselling Children & Supporting Their Wellbeing Course 11: Safeguarding Children Level 3 Enrol in Challenging Behaviour in Young People to advance your career, and use the premium study materials from Apex Learning. Curriculum: Course 01: Challenging Behaviour in Young People - Level 4 Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self-Harming Behaviour Mental Health Treatment and Medicine Course 02: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk-Taking Adolescent Risk-Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How It Can Help You The Danger of Unearned Rewards (Habituation and Expectations) Influencing behaviour through linguistic curing Does violent media lead to aggressive kids? Parenting Styles Culture and seeing the world How childhood experience (i.e. violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 03: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches to Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 04: SENCO (Special Educational Needs Coordination) Training Online Introduction to SEN Co-ordination The SENCO's Role in Policy and Practice Roles and Responsibilities within Whole School SEN Co-ordination Supporting Teaching and Learning The SENCO and the Senior Leadership Team Supporting Colleagues and working with Professionals and Organisations beyond the School Developing Relationships with Pupils and Parents SENCO's Role in Leading and Managing SEND Administration Challenges and Opportunities Developing Inclusive Practice and the Future SENCO Role Course 05: Child Language Disorder (CLD) Introduction to Child Language Disorder Children with Specific Language Disorder Acquired Language Disorders in Children Language Disorders in Children with Intellectual Disability of Genetic Syndromes Diagnosis Treatments for Child Language Disorders Course 06: Level 3 Mental Health and Adolescent Course Introduction to Mental Health Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self-Harming Behaviour Mental Health Treatment and Medicine Mental Health over Life Span and Society in the UK Mental Health-Related Legislations in the UK Course 07: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 08: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 09: Anti-Social Behaviour Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Anti-social Personality Prevention of Anti-social Behaviour Course 10: Counselling Children & Supporting Their Wellbeing Introduction Prevalence Definition of Mental Health Recognizing Mental Health Problems among Children Signs and symptoms of Mental Health Difficulties among Children How can we help children experiencing mental health difficulties? Accessing External Support Systems Testing Your New Knowledge and Skills Bonus Course 11: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do After Referral Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Needs and Providing Early Help CPD 110 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Challenging Behaviour in Young People bundle. Certificates Certificate of completion Digital certificate - Included PDF certificate - Free (Previously, it was £6*11 = £66) Certificate of completion Hard Copy certificate - Included Hard Copy certificate - Free (For The Title Course: Previously, it was £10) Other Hard Copy certificates are available for £10 each Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Certificate in Leadership and Team Skills Level 1 Explore the essentials of Leadership and Team Skills in this Level 1 Certificate course. Delve into diverse Leadership Styles, discover the art of Motivating and Managing Teams, and master Time Management. Gain insights into Financial Management, hone your Project Management skills, and excel in Performance and Talent Management, equipping you for effective leadership and team success. Learning Outcomes: Define various Leadership styles. Explain strategies for motivating and managing teams. Implement effective time management techniques in Leadership. Evaluate financial management principles in Leadership. Develop project, performance, and talent management skills in Leadership. More Benefits: LIFETIME access Device Compatibility Free Workplace Management Toolkit Certificate in Leadership and Team Skills Level 1 Course Syllabus Leadership Styles: Explore various leadership styles, including autocratic, democratic, transformational, and situational leadership, and understand their applications and impact on team dynamics. Motivating and Managing Teams: Learn effective strategies for motivating and managing teams, including team-building exercises, communication techniques, and conflict resolution skills. Time Management in Leadership: Develop time management skills tailored to leadership roles, including prioritization, delegation, and goal setting, to enhance productivity and efficiency. Financial Management in Leadership: Gain an understanding of financial management principles relevant to leadership positions, including budgeting, financial analysis, and resource allocation. Project Management in Leadership: Acquire project management skills essential for leaders, covering project planning, execution, monitoring, and successful project completion within scope, time, and budget constraints. Performance Management in Leadership: Learn to effectively assess and manage team performance through performance appraisals, feedback mechanisms, and performance improvement plans. Talent Management in Leadership: Explore talent acquisition, development, and retention strategies to build a high-performing team, align individual goals with organizational objectives, and foster professional growth within the team.

Dive into the essentials of midwifery with our Basics of Midwifery course. From preconception care to maternal and newborn health, learn vital skills and knowledge to support mothers and babies. Perfect for aspiring midwives or healthcare professionals seeking foundational midwifery education.

Develop the essential skills to understand your own emotions and manage them effectively. Learn how to read emotions in others and build stronger, more meaningful relationships. Whether you're seeking personal growth or career advancement, this course empowers you to unlock the power of emotional intelligence for a happier and more fulfilling life.

Unlock the secrets to successful merchandising with our comprehensive course, "Merchandising: Theory, Pricing, Strategy and Inventory Management." This course is designed to equip you with the essential skills and knowledge to excel in the dynamic world of merchandising. Whether you are a budding professional or an established practitioner, this course will elevate your understanding and application of merchandising principles. Key Features: CPD Certified Developed by Specialist Lifetime Access The "Merchandising: Theory, Pricing, Strategy and Inventory Management" course offers learners a comprehensive understanding of the merchandising process. Participants will explore the fundamentals of merchandising, learning how to develop effective strategies to attract customers. They will gain insights into managing merchandise and product lines efficiently. The course covers key aspects of inventory management, including techniques for analyzing and optimizing stock levels. Learners will delve into pricing strategies to ensure products are competitively priced. Visual merchandising principles will be taught to enhance store displays and boost sales. Additionally, the course emphasizes the importance of understanding consumer behavior and effective communication with customers. Finally, learners will be informed about consumer rights to ensure ethical and legal compliance in merchandising practices. This course equips individuals with the essential skills and knowledge needed to excel in the dynamic field of merchandising. Course Curriculum Module 01: Merchandising Theory Module 02: Merchandising Strategy Module 03: Merchandise Management Module 04: Product Management Module 05: Inventory Management and Analysis Module 06: Merchandise Pricing Module 07: Visual Merchandising Module 08: Importance of Consumer Behaviour Module 09: The Importance of Communicating with Customers Module 10: Consumer Rights Act Learning Outcomes: Understand the fundamentals of merchandising theory and its applications. Develop effective merchandising strategies for various retail environments. Manage merchandise effectively to optimise sales and inventory. Apply principles of product management to enhance retail offerings. Analyse inventory management techniques to maintain optimal stock levels. Implement effective pricing strategies to maximise profitability. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in retail management. Retail store managers seeking advanced skills. Aspiring visual merchandisers. Entrepreneurs in the retail sector. Professionals in inventory management roles. Career path Retail Manager Merchandising Manager Inventory Analyst Product Manager Visual Merchandiser Supply Chain Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

This Pharmacy Assistant course is customised only for you! Do you want to advance your career in the healthcare industry? Or, are you looking for a way to contribute to community health care without performing clinical duties? If you're considering a career in the pharmaceutical industry, then you've come to the right place. This Pharmacy Assistant course teaches you everything you need to know to become a Pharmacy Technician or Pharmacy Technician Assistant and provide support and stability to your team. By enrolling on our Pharmacy Assistant course, you will become familiar with the roles and responsibilities of a Pharmacy Assistant or Technician. This comprehensive Pharmacy Assistant course will teach you the fundamental techniques of a Pharmacy worker and how to successfully counsel and diagnose a patient. You will also gain experience in the practice of prescribing and dispensing medication, as well as stock control and inventory management. Along with this, you will gain knowledge of medical health and safety standards and security protocols associated with legal drugs. Enrol in this Pharmacy Assistant course now and start your career in the UK's healthcare sector. Learning Outcomes After completing Pharmacy Assistant Bundle course, the learner will be able to: Understand the requirements needed to be a Pharmacy Technician or Assistant. Know how to counsel or communicate with patients and customers. Become aware of your position in the UK Healthcare infrastructure. Gain the ability to prescribe and dispense medication swiftly. Know to control and manage a medical inventory. Gain a solid understanding of the Standard Operating Procedures in a medical environment. Gain the skills to perform a full medical assessment on a patient. Why Choose Pharmacy Assistant Bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Pharmacy Assistant Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. ***Pharmacy Assistant & Technician Course 01: Pharmacy Assistant Course 02: Level 3 Award in Health and Social Care Course Course 03: Level 6 Diploma in Health and Social Care Management ***Other Benefits of Pharmacy Assistant Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate will provide as soon as completing the Pharmacy Assistant course] Course Curriculum of *** Pharmacy Assistant *** Module 1: An Overview of Pharmacy Assistant and Technician Module 2: Understanding the Pharmacy Assistant Patient Counselling Guide Module 3: Understanding Communication in Pharmacy Settings Module 4: Understanding the Pharmacy Team and Practices Module 5: Understanding Prescription and Dispensing in Pharmacies Module 6: Understanding Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Module 7: Understanding Inventory Control and Management in Pharmacies Module 8: Understanding Standard Operating Procedures (SOPs) Module 9: Understanding Health and Safety Risks Assessment and Pharmaceutical Terminology --------------------- Assessment Method After completing each module of the Pharmacy Assistant Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Pharmacy Assistant course is ideal for those interested in becoming pharmacy technicians or those looking to make a career in the medical field. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This Pharmacy Assistant qualification is beneficial for any healthcare profession. or career from any industry you are in, such as: Pharmacist's Assistant Pharmacy Technician Hospital Clerk Pharmacist Certificates Certificate of completion Digital certificate - Included