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10575 Communication courses in Matlock delivered Online

Effective Interpersonal & Communication Skills

By Elite Forums UK

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Effective Interpersonal & Communication Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Effective Interpersonal & Communication Skills

By Elite Forums AU

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Effective Interpersonal & Communication Skills
Delivered OnlineFlexible Dates
Price on Enquiry

Effective Interpersonal & Communication Skills

By Elite Forums Events

Course Duration: 1–2 days (or modular format across 3–4 sessions) Target Audience: Professionals at all levels seeking to improve workplace communication, strengthen relationships, and increase collaboration and influence. Course Objectives By the end of this course, participants will be able to: Communicate clearly and confidently in a range of professional situations. Adapt communication styles to suit different audiences and contexts. Build strong interpersonal relationships using emotional intelligence. Navigate difficult conversations and resolve conflict effectively. Enhance active listening, feedback, and assertiveness skills. Course Outline Module 1: Foundations of Communication The communication process: sender, receiver, and barriers Verbal, non-verbal, and written communication The impact of tone, body language, and intent Common communication pitfalls in the workplace Module 2: Developing Interpersonal Awareness Self-awareness and emotional intelligence (EQ) Understanding personal communication styles (DISC, MBTI or similar tools) Building rapport and trust The importance of empathy in professional relationships Module 3: Active Listening and Feedback Skills Listening to understand vs listening to respond Techniques for active listening Giving feedback constructively Receiving and acting on feedback Module 4: Assertive Communication Passive, aggressive, passive-aggressive vs assertive styles Setting boundaries and expressing needs clearly Using “I” statements and confident body language Role-playing assertiveness scenarios Module 5: Adapting Communication to Context Communicating with different personality types Navigating workplace hierarchy and power dynamics Cultural sensitivity and inclusive language Tailoring communication for emails, meetings, and presentations Module 6: Managing Difficult Conversations and Conflict Identifying sources of conflict Conflict resolution strategies (e.g. Interest-Based Relational Approach) Staying calm under pressure Structuring difficult conversations using frameworks (e.g. SBI – Situation, Behaviour, Impact) Module 7: Collaborative Communication in Teams The role of communication in high-performing teams Group dynamics and psychological safety Facilitating discussions and encouraging contribution Virtual communication best practices Delivery Style Engaging facilitation with practical exercises Role-plays, group discussions, and real-life scenarios Self-reflection activities and personal action planning Assessment and Outcomes Participation in interactive activities Completion of a communication skills self-assessment Development of a personalised communication improvement plan Course Materials Provided Participant workbook and slides Communication style diagnostic tool (optional) Templates for feedback and conversation planning Follow-up resources and reading list

Effective Interpersonal & Communication Skills
Delivered in Internationally or OnlineFlexible Dates
Price on Enquiry

Admin Support Assistant and Leadership - Double Endorsed Certificate

By Imperial Academy

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

Admin Support Assistant and Leadership - Double Endorsed Certificate
Delivered Online On Demand
£150

Emotional Intelligence, Mindfulness & Empathy

4.8(9)

By Skill Up

Having a controlled mind, emotional intelligence and empathy are equally useful for both personal and professional development. The

Emotional Intelligence, Mindfulness & Empathy
Delivered Online On Demand1 hour 19 minutes
£25

Managing Quality Planning with Lean Six Sigma in Facilities Management

4.9(27)

By Apex Learning

Landing on this page shows your eagerness to learn. This Facilities Management course package is here to surprise you. Because we're providing 20 top-notch courses in 1 bundle! This course can be your best investment in self-development which takes only a small portion of your time and pounds. Facilities Management is a dynamic task and requires adaptation with instant difficulties. Studying this complete 20 courses package will give you the confidence to address the problems on the way. Enrol in this course bundle and explore the high-quality materials and learn each management indicator with us. The assessment set-up of this course will assure you of your progress. Increase your chances to stand out from the crowd today! Learning Outcome: The benefits this package of Facilities Management course is supposed to bring you at the end are: Overall familiarity with the industry operation A strong foundation of all the tools and techniques of facilities management Enhanced and polished work culture and communication skills Knowledge of laws and regulations in the related field Ability to handle cross-cultural diversity and conflicts at work This Facilities Management course bundle assures you that all the courses here will benefit you. Every course material is going to add value to your purpose. You only need to choose where to start. This Facilities Management Bundle Consists of the following Premium courses: Course 01: Facilities Management Level 3 Course 02: Diploma in Lean Process and Six Sigma Course 03: Quality Management Course 04: Quality Tools and Problem-Solving Methods Course 05: SAP Controlling (CO) - Product Costing S4HANA Course 06: Process Improvement: Reduce Waste Course 07: Compliance & Business Risk Management Course 08: Commercial Law 2021 Course 09: Performance Management Course 10: Project Management Course 11: People Management Skills Level 3 Course 12: Assertiveness and Self-Confidence Development Course 13: Conflict Management Course 14: Cross-Cultural Awareness Training Course 15: Operations Management Course 16: Paralegal Course 17: Change Management Course 18: Positive Psychology Masterclass Course 19: Time Management Course 20: Effective Communication Skills So don't be late to make your smart move by choosing this Facilities Management course package and scaling up your skill. Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Facilities Management Level 3 Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People from any background can take this course package. No specific educational qualification is required to study this Facilities Management bundle. Requirements This Facilities Management course has been designed to be fully compatible with tablets and smartphones. Career path Some of the popular careers where you can use the skills and knowledge gained from the Facilities Management course package are as follows: Facilities Manager Leisure Centre Assistant Outdoor Activities Instructor Museum Attendant Caretaker/Security Manager And many more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Facilities Management Level 3 absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Managing Quality Planning with Lean Six Sigma in Facilities Management
Delivered Online On Demand
£100

Building Quantity Surveying, Construction Site Management & Construction Cost Estimation

4.9(27)

By Apex Learning

The job market in the UK has been through a significant amount of turbulence over the last year, mainly due to the pandemic and recent war. As a result, finding a suitable niche in this highly competitive job market has become more challenging. Our Building Quantity Surveying, Construction Site Management & Construction Cost Estimation package, with the latest digital study materials and innovative learning method, will give you in-depth knowledge of this domain. You will dive deep into the core basics with our step-by-step lessons and proficient tutor guidance. This 20-in 1 Building Quantity Surveying, Construction Site Management & Construction Cost Estimation bundle consists of the following Courses: Course 01: Quantity Surveyor Training Course 02: Building Surveyor Course 03: Land Surveying Course 04: Construction Site Planning and Managment Course 05: Construction Cost Estimation Diploma Course 06: Construction Safety Diploma Course 07: Construction Industry Scheme (CIS) Course 08: Property Management Training Course 09: Property Development Diploma Course 10: Property Law Course 11: Property Business Training - Level 5 Course 12: Residential Property Sales Course 13: Public Housing Management Course 14: WELL Building Standard Course 15: Building Design And Construction With LEED V4.1 Course 16: AutoCAD VBA Programming for Beginners Course 17: AutoCAD Programming using C# with Windows Forms Course 18: Cost Control and Management Training Course 19: Positive Workplace Environment Course 20: Effective Communication Skills for Technical People Additionally, you will get 5 other career-guided courses in this Building Quantity Surveying, Construction Site Management & Construction Cost Estimation bundle: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile So, stop scrolling down and procure the skills and aptitude with Apex Learning to outshine all your peers by enrolling in this Building Quantity Surveying, Construction Site Management & Construction Cost Estimation bundle. Learning Outcomes of Building Quantity Surveying, Construction Site Management & Construction Cost Estimation bundle This career-oriented bundle will help you to Gain the ability to excel in the role of Property Surveyor Know your responsibilities as Property Surveyor and convey your experience to others Gain excellent interpersonal and communication skills Know the pros and cons of working as Property Surveyor Adhere to the regulations around this area Gain time and risk management skills to ensure efficiency Manipulate technological advancement to become more effective Maintain moral standards and set an example for your peers CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Building Quantity Surveying, Construction Site Management & Construction Cost Estimation bundle. Requirements This Building Quantity Surveying, Construction Site Management & Construction Cost Estimation course has been designed to be fully compatible with tablets and smartphones. Career path Having this Building Quantity Surveying, Construction Site Management & Construction Cost Estimation expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Quantity Surveyor Training) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Building Quantity Surveying, Construction Site Management & Construction Cost Estimation
Delivered Online On Demand
£100

Social Work Studies at QLS Level 5 Diploma

4.7(47)

By Academy for Health and Fitness

Social Work Studies at QLS Level 5 Diploma Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Social Work Studies at QLS Level 5 Diploma Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Social Work Studies at QLS Level 5 Diploma bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Social Work Studies at QLS Level 5 Diploma Online Training, you'll receive 25 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Social Work Studies at QLS Level 5 Diploma Career Bundle: Course 01: Social Work Studies at QLS Level 5 Diploma Course 02: Preparing to Work in Adult Social Care Course 03: Health and Social Care Level 3 Diploma Course 04: Family Law Course 05: Domestic Violence and Abuse Awareness Diploma Course 06: Marriage and Family Therapy Course 07: Vulnerability, Abuse & Safeguarding Course 08: Safeguarding Adults Level 1 Course 09: Safeguarding Children Course Course 10: Youth Work Diploma Course 11: UK Health and Care Course 12: Healthcare GDPR Training Course 13: Legal Secretary Course 14: Life Coaching Advanced Diploma Course 15: Mental Health Support Worker Course 16: Anti Social Behaviour Course Course 17: Assertiveness Communication Skills using Positive Psychology Course 18: Communication & Information Handling in Care Course 19: Emotional Intelligence and Human Behaviour Course 20: Counselling Skills Training Course 21: Compassion Focused Therapy Course 22: Cognitive Behavioural Therapy Course Course 23: Effective Methods of Public Speaking and Presentation Skill Course 24: Developing Interpersonal Skills Course Course 25: Risk Assessment in Health & Social Care With Level 7 in Strategic Learning & Development, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Social Work Studies at QLS Level 5 Diploma today and take the first step towards achieving your goals and dreams. Why buy this Level 7 in Strategic Learning & Development? Free CPD Accredited Certificate upon completion of Level 7 in Strategic Learning & Development Get a free student ID card with Level 7 in Strategic Learning & Development Lifetime access to the Social Work Studies at QLS Level 5 Diploma course materials Get instant access to this Social Work Studies at QLS Level 5 Diploma course Learn Social Work Studies at QLS Level 5 Diploma from anywhere in the world 24/7 tutor support with the Social Work Studies at QLS Level 5 Diploma course. Start your learning journey straightaway with our Social Work Studies at QLS Level 5 Diploma Training! Social Work Studies at QLS Level 5 Diploma premium bundle consists of 25 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of the Social Work Studies at QLS Level 5 Diploma is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the Social Work Studies at QLS Level 5 Diploma course. After passing the Social Work Studies at QLS Level 5 Diploma exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Social Work Studies at QLS Level 5 Diploma course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Social Work Studies at QLS Level 5 Diploma skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Social Work Studies at QLS Level 5 Diploma doesn't require prior experience and is suitable for diverse learners. Career path This Social Work Studies at QLS Level 5 Diploma bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate

Social Work Studies at QLS Level 5 Diploma
Delivered Online On Demand6 days
£200

Difficult Workplace Conversation Level 2

By Compete High

🚀 Unlock Your Communication Potential with Difficult Workplace Conversation Level 2 Course! 🚀 Are you ready to transform your workplace communication skills to the next level? Introducing Difficult Workplace Conversation Level 2 - the ultimate course designed to empower you with the tools and techniques to navigate challenging conversations like a pro. Whether you're a seasoned professional or just starting your career journey, this course equips you with the invaluable skills needed to thrive in any workplace scenario. Why Choose Difficult Workplace Conversation Level 2? Master the Art of Communication 🎨 Effective communication lies at the heart of every successful organization. With Difficult Workplace Conversation Level 2, you'll learn how to communicate with clarity, confidence, and empathy, even in the most challenging situations. From delivering constructive feedback to handling conflicts with finesse, this course covers it all. Build Stronger Relationships 🤝 In today's fast-paced work environment, building and maintaining positive relationships is essential. Our course provides you with practical strategies to foster trust, collaboration, and understanding among colleagues and stakeholders. Say goodbye to misunderstandings and hello to stronger, more resilient teams. Boost Your Professional Confidence 💼 Confidence is key to making a lasting impression in the workplace. By honing your communication skills through Difficult Workplace Conversation Level 2, you'll exude confidence in every interaction. Whether you're presenting ideas to senior management or addressing sensitive issues with peers, you'll approach each conversation with poise and assurance. Stay Ahead in Your Career 📈 In today's competitive job market, professionals who possess exceptional communication skills stand out from the crowd. Difficult Workplace Conversation Level 2 gives you the edge you need to advance in your career. From enhancing your leadership capabilities to increasing your influence within your organization, this course opens doors to new opportunities and career growth. Who is this for? Professionals at all Levels: Whether you're an entry-level employee or a seasoned executive, mastering difficult workplace conversations is essential for success at any stage of your career. Team Leaders and Managers: Effective communication is especially crucial for those in leadership positions. This course equips managers and team leaders with the skills needed to inspire, motivate, and lead their teams to success. Human Resources Professionals: HR professionals play a vital role in resolving workplace conflicts and fostering a positive organizational culture. Difficult Workplace Conversation Level 2 provides HR professionals with the expertise needed to navigate sensitive issues and promote a harmonious work environment. Career Path Entry-Level Professionals: Gain a competitive edge in the job market by showcasing your strong communication skills from the start of your career journey. Mid-Level Managers: Elevate your leadership capabilities and position yourself as a trusted mentor and advisor within your organization. Senior Executives: Lead by example and cultivate a culture of open communication and collaboration to drive organizational success. Frequently Asked Questions (FAQ) Q: Can I take this course if I have no prior experience in difficult workplace conversations? A: Absolutely! Our course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Our comprehensive curriculum covers foundational concepts and practical strategies to help you succeed, regardless of your prior experience. Q: How long does it take to complete the course? A: The duration of the course may vary depending on your learning pace and schedule. However, most learners complete the course within a few weeks by dedicating a few hours each week to studying the material and practicing their skills. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successful completion of Difficult Workplace Conversation Level 2, you will receive a certificate of achievement. This certificate demonstrates your commitment to professional development and mastery of essential communication skills. Q: Is there ongoing support available after completing the course? A: Absolutely! We understand that mastering difficult workplace conversations is an ongoing journey. That's why we offer continued support and resources to help you apply your newfound skills in real-world situations. Our community forums, expert-led webinars, and additional learning materials ensure that you stay connected and engaged long after completing the course. Unlock Your Potential Today! Don't let challenging conversations hold you back from reaching your full potential. Enroll in Difficult Workplace Conversation Level 2 today and embark on a transformative journey toward communication excellence. Take the first step toward unlocking new opportunities, building stronger relationships, and advancing your career. Join us and become a master of communication in the workplace! Course Curriculum Module 1 Difficult Workplace Conversations. Difficult Workplace Conversations. 00:00 Module 2 Empathy and Managing Emotions. Empathy and Managing Emotions. 00:00 Module 3 Constructive Communication and Conflict Resolution. Constructive Communication and Conflict Resolution. 00:00 Module 4 Mediation and Communication Strategies. Mediation and Communication Strategies. 00:00 Module 5 Productive Work Environment and Team Building. Productive Work Environment and Team Building. 00:00

Difficult Workplace Conversation Level 2
Delivered Online On Demand5 hours
£4.99

Charisma Mastery: Cultivate and Command Influence

4.8(9)

By Skill Up

Want to be more charismatic? Command influence and get what you want? Take this course and learn how to develop your charisma and become a more influential person.

Charisma Mastery: Cultivate and Command Influence
Delivered Online On Demand1 hour 39 minutes
£25