9911 Communication courses in Linlithgow delivered Online

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique SEN Teaching Assistant Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this SEN Teaching Assistant training course in around 02 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The SEN Teaching Assistant course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this SEN Teaching Assistant course. With this comprehensive SEN Teaching Assistant course, you can achieve your dreams and train for your ideal career. The SEN Teaching Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this SEN Teaching Assistant course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This SEN Teaching Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the SEN Teaching Assistant course today - gear up with the essential skills to set yourself up for excellence! Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this SEN Teaching Assistant course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** SEN Teaching Assistant Course Module 01: Special Education Needs (SEN) An Overview Module 2: SEN Support Module 3: High-Quality Teaching for Pupils with SEN Module 4: SEN Teaching Methodologies Module 5: Communication and Interaction Module 6: Cognition and Learning Module 7: Social, Emotional and Mental Health Difficulties Module 8: Sensory or Physical Needs Module 9: Working in Partnership Assessment Process Once you have completed all the course modules, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the SEN Teaching Assistant course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Counselling Skills course might help you get there! Expand your expertise with high-quality training - study the Counselling Skills course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Counselling Skills online training course. This Advanced Diploma in Counselling Skills Training at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development & career progression more accessible than ever! The Counselling Skills course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Counselling Skills course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Counselling Skills training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Counselling Skills Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Counselling Skills course: Module 01: Counselling and Counsellors Module 02: Theories and Models of Counselling (Part 1) Module 03: Theories and Models of Counselling (Part 2) Module 04: Legal, Cultural and Ethical Issues in Professional Counselling Module 05: Forms of Psychotherapy Module 06: Engaging and Assessing the Patients Module 07: Helping the Client in Crisis Module 08: Crisis Intervention Module 09: Low-Intensity CBT Treatment Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Communication Skills and Empathy Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Advanced Diploma in Counselling Skills Training at QLS Level 6 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Career path This course aims to help you get the long-awaited job of your dreams. With the support and proper guidance, you will learn the skills and knowledge that will help sharpen your career at; Psychotherapist Counselor Psychiatrist Mental health counsellor Employment counsellor Counsellor Depending on your profession, you may receive anything between £35000 to £50000 per year in the UK Certificates CPDQS Accredited Certificate Digital certificate - £10 Advanced Diploma in Counselling Skills Training at QLS Level 6 Hard copy certificate - £129 After successfully completing the Advanced Diploma in Counselling Skills Training at QLS Level 6course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for international delivery CPDQS Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Learn new skills and develop your professional knowledge with the Office Admin Diploma and learn from home at a pace that suits you. The course has been expertly designed for you to complete through distance e-learning and achieve a professional proficiency all without leaving your own home! Successful completion of the course will see you achieve a CPD certified proficiency which will add significant weight to your CV and impress potential employers when applying for new jobs. Once you enrol on the course, you will have full course access for one year, meaning you are free to complete the Admin, Secretarial and PA Diploma at a pace that suits you. Enrol on the Admin, Secretarial and PA Diploma now and start studying using any internet-enabled device including computers, tablets, and smartphones. With 24/7 student support offered to you on the course , you can be sure of quick and comprehensive assistance whenever you need it. Enrol now on the course and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So, enrol in this course today and open doors to enchanting career opportunities ahead. Why should you choose the Admin, Secretarial and PA course with Academy for Health & Fitness? • Opportunity to earn a certificate accredited by CPD after completing this course • Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) • Globally accepted standard structured lesson planning • Innovative and engaging contents and activities • Assessments that measure higher-level thinking and skills • Complete the programme in your own time, at your own pace • Each of our students gets full tutor support on weekdays (Monday to Friday) ****Course Curriculum**** Here are the topics you will cover on the Office Admin Diploma Course: ***Office Admin Diploma*** Personal Assistant Admin Support Organisational Skills Telephone Etiquette Business Writing Time Management Body Language and Effective Communication Meeting Management Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 15 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The course has been professionally designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Admin, Secretarial and PA Diploma. Enrol on the Admin, Secretarial and PA Diploma and learn a new professional skill from anywhere, at any time! Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register for the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course online from your computer, tablet, or smartphone, and learn in a way that suits you. Career path This course will allow you to kickstart or take your career in the related sector to the next stage. Our whole course will assist you in achieving a position of respect and dignity, as well as allowing you to gain an advantage over your competitors.

🌟 Elevate Your Culinary Career with Kitchen Manager Training! 🌟 Are you ready to take your culinary skills to the next level? 🍳 Whether you're a seasoned chef or a budding kitchen enthusiast, mastering the art of kitchen management is key to thriving in the fast-paced world of foodservice. Welcome to Kitchen Manager Training, your gateway to becoming a culinary leader! Why Kitchen Manager Training? Running a kitchen isn't just about cooking-it's about orchestrating a symphony of flavors, managing resources efficiently, and ensuring seamless operations day in and day out. Our comprehensive Kitchen Manager Training equips you with the essential tools and knowledge to excel in this dynamic role. 🔥 Boost Your Leadership Skills: Discover effective techniques for leading kitchen teams with confidence and professionalism. From communication strategies to conflict resolution, become the inspiring leader your kitchen deserves. 📊 Master Kitchen Operations: Learn the ins and outs of kitchen organization, inventory management, and food safety protocols. Streamline processes and optimize efficiency to deliver top-notch culinary experiences every time. 🍽️ Craft Winning Menus: Explore menu development strategies that tantalize taste buds and keep customers coming back for more. From recipe creation to menu pricing, unleash your creativity while maximizing profitability. 💡 Stay Ahead of Industry Trends: Dive into the latest trends and innovations shaping the culinary landscape. From sustainable sourcing to dietary restrictions, stay informed and adapt your kitchen practices to meet evolving consumer demands. Who is this for? Our Kitchen Manager Training is designed for aspiring kitchen managers, sous chefs, culinary professionals, and anyone passionate about the art of food preparation and management. Whether you're aiming for a promotion or seeking to broaden your culinary horizons, this course empowers you to take charge of your culinary destiny. 👨‍🍳 Culinary Professionals: Level up your career and unlock new opportunities in the culinary industry. 👩‍🍳 Aspiring Chefs: Lay the foundation for a successful culinary journey and stand out in a competitive market. 👨‍🍳 Restaurant Owners: Equip yourself with the knowledge to optimize kitchen operations and drive business success. 👩‍🍳 Food Enthusiasts: Dive into the world of professional kitchen management and turn your passion into a fulfilling career. Career Path Upon completing Kitchen Manager Training, you'll be poised to embark on an exciting culinary journey filled with endless possibilities. Whether you aspire to lead bustling restaurant kitchens, curate culinary experiences at luxury resorts, or launch your own food ventures, the skills and expertise gained from this course will set you on the path to culinary greatness. 🌟 Executive Chef: Take the helm of prestigious kitchens and orchestrate culinary masterpieces that captivate diners worldwide. 🌟 Restaurant Manager: Oversee restaurant operations with finesse, ensuring unparalleled dining experiences for guests and patrons. 🌟 Food and Beverage Director: Shape the culinary direction of hotels, resorts, and hospitality establishments, delivering exceptional dining experiences at every turn. 🌟 Culinary Entrepreneur: Bring your culinary visions to life by launching your own restaurant, catering business, or food startup, fueled by innovation and passion. FAQ Q: Is prior culinary experience required for this course? A: While prior culinary experience is beneficial, Kitchen Manager Training is designed to accommodate students of all skill levels, from beginners to seasoned professionals. Q: How long does it take to complete the course? A: The duration of Kitchen Manager Training varies depending on individual pacing and learning preferences. Rest assured, our flexible learning platform allows you to study at your own pace and access course materials at your convenience. Q: Are there any prerequisites for enrollment? A: There are no specific prerequisites for enrolling in Kitchen Manager Training. All you need is a passion for food and a desire to excel in the culinary arts! Q: Will I receive a certification upon completion of the course? A: Yes! Upon successfully completing Kitchen Manager Training, you will receive a prestigious certification that showcases your expertise in kitchen management and culinary leadership. Q: Can I access course materials after completing the program? A: Absolutely! Your learning journey doesn't end with the completion of the course. As a graduate of Kitchen Manager Training, you'll enjoy lifetime access to course materials and resources, allowing you to revisit key concepts and stay updated on industry trends. Enroll Today and Unleash Your Culinary Potential! Ready to embark on a culinary adventure like no other? Join us on a journey of discovery, innovation, and gastronomic delight with Kitchen Manager Training. Enroll today and take the first step towards a rewarding career in the culinary arts! 🎉🍽️✨ Course Curriculum Module 1_ Introduction to Kitchen Management. Introduction to Kitchen Management. 00:00 Module 2_ Kitchen Safety and Sanitation. Kitchen Safety and Sanitation. 00:00 Module 3_ Kitchen Planning and Organization. Kitchen Planning and Organization. 00:00 Module 4_ Kitchen Budgeting and Cost Control. Kitchen Budgeting and Cost Control. 00:00 Module 5_ Kitchen Menu Development and Design. Kitchen Menu Development and Design. 00:00

🔥 Fire Marshal Training: Ensure Safety, Save Lives! 🔥 Are you prepared to handle emergencies and ensure the safety of your workplace or community in the event of a fire? With our comprehensive Fire Marshal Training course, you can equip yourself with the essential knowledge and skills to become a vigilant guardian against the threat of fire.   🚒 Why Choose Fire Marshal Training? Fire safety is paramount in any environment, be it an office building, school, hospital, or residential area. Understanding fire prevention, evacuation procedures, and fire suppression techniques can make a significant difference in mitigating risks and minimizing damage in the event of a fire outbreak. Our Fire Marshal Training course offers: Expert Guidance: Learn from seasoned professionals with extensive experience in fire safety and emergency response. Practical Skills: Gain hands-on experience in using fire extinguishers, conducting fire drills, and implementing evacuation plans. Comprehensive Curriculum: Covering fire safety regulations, hazard identification, emergency protocols, and more. Certification: Earn a recognized certification upon completion, validating your expertise in fire safety and emergency management.   👨‍🚒 Who is this for? This course is designed for individuals who are responsible for fire safety within their organizations, including: Facility Managers: Ensure compliance with fire safety regulations and implement effective emergency response plans. Safety Officers: Take proactive measures to prevent fire hazards and promote a culture of safety in the workplace. Security Personnel: Enhance your capabilities in responding to fire emergencies and protecting lives and property. Business Owners: Safeguard your establishment and employees by investing in comprehensive fire safety training.   🛣️ Career Path Fire Marshal Training opens doors to various rewarding career paths in fire safety and emergency management, including: Fire Safety Inspector: Conduct inspections to ensure compliance with fire codes and regulations, and educate the public on fire safety practices. Emergency Management Specialist: Coordinate emergency response efforts, develop disaster preparedness plans, and train personnel on emergency procedures. Firefighter: Serve on the front lines of firefighting operations, extinguishing fires, rescuing victims, and providing medical assistance. Safety Manager: Oversee safety programs and initiatives within organizations, identifying hazards and implementing preventive measures to reduce risks.   By investing in Fire Marshal Training, you're not just enhancing your skills; you're also making a commitment to safeguarding lives and property from the devastating impact of fires. Don't wait until it's too late-enroll in our course today and take the first step towards becoming a certified fire safety expert! 🔥 Don't Let Ignorance Fuel the Flames-Stay Prepared with Fire Marshal Training! 🔥   FAQ (Frequently Asked Questions) for Fire Marshal Training Q1: What is Fire Marshal Training? Fire Marshal Training is a specialized program designed to equip individuals with the knowledge and skills necessary to prevent fires, respond effectively in the event of a fire emergency, and facilitate safe evacuation procedures. This training is essential for designated fire marshals within organizations, as well as anyone responsible for fire safety within a workplace or public setting. Q2: Who should undergo Fire Marshal Training? Fire Marshal Training is beneficial for a wide range of individuals, including but not limited to: Employees designated as fire marshals or responsible for fire safety in the workplace. Managers and supervisors with fire safety responsibilities. Building owners, landlords, and property managers. Health and safety professionals seeking to enhance their knowledge in fire safety protocols. Q3: What topics are covered in Fire Marshal Training? Fire Marshal Training typically covers a comprehensive range of topics, including: Fire prevention techniques and best practices. Understanding fire hazards and risks specific to different environments. Proper usage of fire extinguishers and other firefighting equipment. Emergency response procedures, including evacuation plans and assembly points. Identifying and addressing potential fire safety violations. Communication protocols during a fire emergency. Legal requirements and regulations related to fire safety. Q4: How is Fire Marshal Training conducted? Fire Marshal Training can be delivered through various methods, including: Classroom-based training sessions led by qualified instructors. Online courses with interactive modules and assessments. Practical demonstrations and simulations to reinforce learning. On-site training tailored to specific workplaces or industries. Continuing education opportunities to stay updated on evolving fire safety standards. Q5: What are the benefits of Fire Marshal Training? The benefits of Fire Marshal Training are numerous and significant, including: Enhanced fire safety awareness and preparedness. Reduced risk of fire-related injuries, fatalities, and property damage. Compliance with legal requirements and industry standards. Improved emergency response capabilities, leading to potentially lifesaving actions. Greater confidence and competence among designated fire marshals and safety personnel. Contribution to a safer work environment for employees and visitors alike. Course Curriculum Module 1 Introduction to Fire Safety Regulations Introduction to Fire Safety Regulations 00:00 Module 2 Fire Science and Behavior Fire Science and Behavior 00:00 Module 3 Fire Extinguishing Agents Fire Extinguishing Agents 00:00 Module 4 Emergency Response Emergency Response 00:00 Module 5 Fire Prevention and Life Safety Measures Fire Prevention and Life Safety Measures 00:00

Description: Journalism is the production and distribution of reports. Reports can be about events, facts, ideas, and people. Since journalism has been with us all these years, it has been considered as a form of communication and information dissemination media. If you are someone who is interested in journalism, then you have to learn the basics of journalism. In this course, you will learn about newspaper journalism and how women have contributed to the journalism industry. Who is the course for? Professionals, businessmen, and entrepreneurs who are in the journalism sector People who have an interest in writing and journalism. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Journalism Bundle Course is a useful qualification to possess, and would be beneficial for the following careers: Blogger Broadcaster Entrepreneur Freelancer Journalist News Writer Online Writer Social Content Creator. Curriculum: Journalism - New Version Module 01: Introduction and Principles of Journalism Introduction and Principles of Journalism 00:18:00 Module 02: History and Development of Journalism History and Development of Journalism 00:20:00 Module 03: Interviewing Interviewing 00:35:00 Module 04: Newspaper Journalism Newspaper Journalism 00:30:00 Module 05: News Writing, Production and Reporting News Writing, Production and Reporting 00:20:00 Module 06: Television Journalism Television Journalism 00:32:00 Module 07: Radio Journalism Radio Journalism 00:37:00 Module 08: Media Regulatory Bodies Media Regulatory Bodies 00:31:00 Module 09: Writing Skills for Journalists Writing Skills for Journalists 00:41:00 Module 10: Journalism law Journalism law 00:35:00 Module 11: Defamation Defamation 00:20:00 Module 12: Journalism Ethics Journalism Ethics 00:17:00 Module 13: Health and Safety for Journalists Health and Safety for Journalists 00:38:00 Module 14: Niche Journalism Niche Journalism 00:24:00 Module 15: Tips on Writing a Good Feature Story Tips on Writing a Good Feature Story 00:32:00 Module 16: Online and Freelance Journalism Online and Freelance Journalism 00:16:00 Module 17: Becoming a Journalist Becoming a Journalist 00:29:00 Journalism - Old Version Journalism Basics What Is A Journalist? 01:00:00 What Type Of Degree Do I Need? 00:30:00 How To Get Started Writing Before Graduation 01:00:00 The Rules Of Journalism 01:00:00 Building A Portfolio 00:30:00 What Is Style? 01:00:00 What Does A Copy Editor Do? 01:00:00 Additional Degrees To Consider 01:00:00 Online Journalism - The Way Of The Future 01:00:00 What To Expect On Your First Job 00:30:00 Newspaper Journalism What is news? 01:00:00 What is a journalist? 01:00:00 The shape of the news story 00:15:00 Writing the intro in simple steps 01:00:00 Writing the intro, the golden rules 00:30:00 Writing the news story in simple steps 01:00:00 Writing the news story - clear writing 00:30:00 Quotes 01:00:00 Attribution 00:30:00 Newspaper Reporting What Is A Newspaper Reporter? 01:00:00 What Education Do I Need? 00:30:00 How To Start Newspaper Writing 01:00:00 The Rules Of Newspaper Reporting 02:00:00 Compiling Clippings 01:00:00 Learning About Style 01:00:00 What Is A Copy Editor? 01:00:00 Additional Fields Of Study 01:00:00 Online Reporting - What You Need To Know 01:00:00 Your Path To Success As A Newspaper Reporter 01:00:00 TV Journalism News Gathering 00:30:00 Enterprising Stories 00:30:00 Watch your interviewee's body language. 00:15:00 Working with Sources 00:15:00 Covering Events 01:00:00 Computer-Assisted Reporting 00:30:00 Glossary of Broadcast News Teams 00:15:00 Law, Ethics And Responsibility 00:15:00 Operating Standards for News and Public Affairs 00:15:00 Lighting 00:15:00 Media What is the Media? 00:15:00 What Makes News? 00:30:00 Plan your Approach 01:00:00 Adhere to Deadlines 00:30:00 The Interview 00:15:00 Social Media and Journalism Definition of Social Media 00:15:00 Communication flow within journalism 00:15:00 The impact of social media on journalism 00:30:00 Women in Journalism The Secret Significance of Journalism 01:00:00 Imperfections of the Existing Woman−Journalist 01:00:00 The Roads towards Journalism 01:00:00 The Aspirant 01:00:00 Style 01:00:00 The Outside Contributor 01:00:00 The Search for Copy 01:00:00 The Art of Corresponding with an Editor 00:30:00 Notes on the Leading Types of Papers 00:30:00 Woman's Sphere in Journalism 01:00:00 Conclusion 00:15:00 Mock Exam Mock Exam- Journalism Bundle Course 00:30:00 Final Exam Final Exam- Journalism Bundle Course 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Mind-bending insights await! Spark Generation's adaptable Psychology course, delving into human behaviour with flexible learning. 🧠 Choose to study when, where and how you want to the Cambridge self-paced courses

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

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