9979 Communication courses in Garforth delivered Online

24 Hour Flash Deal **33-in-1 Business Relationship Management Mega Bundle** Business Relationship Management Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Business Relationship Management package online with Studyhub through our online learning platform. The Business Relationship Management bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Business Relationship Management course provides complete 360-degree training on Business Relationship Management. You'll get not one, not two, not three, but thirty-three Business Relationship Management courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Business Relationship Management courses are yours for as long as you want them once you enrol in this course This Business Relationship Management Bundle consists the following career oriented courses: Course 01: Business Studies Course 02: Strategic Business Management Course 03: Corporate Relationship Goals for Success Course 04: Customer Relationship Management (CRM) Course 05: Business Networking Skills Course 06: Diploma in Sales and Strategic Marketing Certificate Course 07: Leadership Skills Training Course 08: Leadership and Management Essential Skill Course 09: Business Management and Finance Course Course 10: Strategic Planning and Implementation Course 11: Operations and Time Management Course 12: Conflict Resolution Course 13: Performance Management Course 14: Diversity Training Course 15: Motivational Mentorship: Inspiring Personal and Professional Growth Course 16: Corporate Social Responsibility Diploma Course 17: Effective Communication Skills Diploma Course 18: Cross-Cultural Awareness Training Diploma Certificate Course 19: Public Speaking: Presentations like a Boss Course 20: Emotional Intelligence and Social Management Diploma Course 21: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 22: Middle Manager Management Course 23: Employee Engagement and Retention Strategies Course 24: Courageous Communication Strategies Course 25: Accredited Mediator Skills Training: Mediation & Dispute Resolution Course 26: Influencing and Negotiation Skills Course 27: Team Management Course 28: Stakeholder Management Course 29: Talent Management & Employee Retention Techniques Course 30: Organisation & People Management Course 31: B2B Business Development: Strategies for Sustainable Growth Course 32: Corporate Risk And Crisis Management Course 33: Administration : Office Administration In this exclusive Business Relationship Management bundle, you really hit the jackpot. Here's what you get: Step by step Business Relationship Management lessons One to one assistance from Business Relationship Management professionals if you need it Innovative exams to test your knowledge after the Business Relationship Management course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Business Relationship Management courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Business Relationship Management certificate and transcript on the next working day Easily learn the Business Relationship Management skills and knowledge you want from the comfort of your home The Business Relationship Management course has been prepared by focusing largely on Business Relationship Management career readiness. It has been designed by our Business Relationship Management specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Business Relationship Management Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Relationship Management bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Relationship Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Business Relationship Management Elementary modules, allowing our students to grasp each lesson quickly. The Business Relationship Management course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Business Relationship Management training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Business Relationship Management Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Requirements To participate in this Business Relationship Management course, all you need is - A smart device A secure internet connection And a keen interest in Business Relationship Management Career path You will be able to kickstart your Business Relationship Management career because this course includes various courses as a bonus. This Business Relationship Management is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Business Relationship Management career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

We all know people are quick to judge – in fact neuroscience research suggests that it takes less than a second for first impressions to be made. Crucial skills need developing to establish credibility and make the impact you want, based on who you are and what is important to you. Despite our best efforts, sometimes a work relationship or situation becomes challenging – what then? You need to be assertive to get things back on track. There is an art to doing this well and feeling proud of yourself for making your voice heard in the right way.

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Step into a realm where understanding meets action, where perceptions are reshaped, and where inclusivity thrives. Welcome to the Level 3 Certificate in Equality & Diversity in the Workplace, where the heartbeat of progress pulsates through every module. Embark on a journey with our Level 3 Certificate in Equality & Diversity in Workplace which transcends mere comprehension, delving deep into the essence of diversity, breaking barriers, and fostering an environment where every voice resonates harmoniously. Here, knowledge isn't just power; it's the catalyst for transformative change. Join us and become the architect of a workplace that celebrates differences, empowers individuals, and champions equality through Level 3 Certificate in Equality & Diversity in Workplace course. This transformative Level 3 Certificate in Equality & Diversity in Workplace course delves deeper than just ticking compliance boxes. Level 3 Certificate in Equality & Diversity in Workplace equips you with the knowledge, skills, and confidence to be a beacon of inclusion, fostering a thriving environment where everyone can reach their full potential. Level 3 Certificate in Equality & Diversity in Workplace course Learning Outcomes: Explore the intricate tapestry of diversity within the workplace. Challenge stereotypes and dismantle barriers with insight and empathy. Hone effective verbal and non-verbal communication skills. Proactively foster an environment of inclusion and acceptance. Navigate instances of discrimination with resilience and poise. Equip yourself with the tools to address diversity complaints at all levels. Level 3 Certificate in Equality & Diversity in Workplace Module 01 : Understanding Diversity Module 02 : Understanding Stereotypes Module 03 : Breaking Down the Barriers Module 04 : Verbal Communication Skills Module 05 : Non-Verbal Communication Skills Module 06 : Being Proactive Module 07 : Coping with Discrimination Module 08 : Dealing with Diversity Complaints as a Person Module 09 : Dealing with Diversity Complaints as a Manager Module 10 : Dealing with Diversity Complaints as an Organization Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for Free to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Who is this course for? Level 3 Certificate in Equality & Diversity in Workplace Who is this course for: Human Resource Professionals Managers and Supervisors Diversity and Inclusion Officers Legal Compliance Officers Business Owners Requirements Level 3 Certificate in Equality & Diversity in Workplace To enrol in this Level 3 Certificate in Equality & Diversity in Workplace course, all you need is a basic understanding of the English Language and an internet connection. Career path Level 3 Certificate in Equality & Diversity in Workplace Career Paths: Diversity Officer: £25,000 - £45,000 HR Manager: £30,000 - £60,000 Training and Development Specialist: £25,000 - £50,000 Legal Compliance Manager: £35,000 - £70,000 Organizational Development Consultant: £30,000 - £55,000 Certificates CPD Accredited PDF Certificate Digital certificate - Included QLS Endorsed Hard Copy Certificate Hard copy certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

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Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Are you a teacher that wants to improve your classroom environment? Do you have questions about supporting children with their behaviour, communication and relationships? Book a 30 minute / 1 hour 1:1 coaching call. My coaching model will provide you with practical solutions to help you create a calm classroom environment. Discounts offered to subscribers.

Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour.   You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work

Introduction: Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase. During the development stage, a project will go through its conception, initiation, implementation and follow-up phases. At some point during the development stage, team members will begin to create test scenarios, which will lead into the testing phase. The testing phase is the examination and investigation period of a project, which is intended to inform stakeholders of performance levels and allow them to evaluate potential failure risks. In this course, we will identify and study the key aspects that are needed for the successful completion of a project and the importance of project testing. What we will learn in this course: The phases of project development: initiation, planning, design, execution, implementation, testing and monitoring How to develop a project concept The importance of time and communication management The need for project testing The benefits of this course are: You will understand the phases of project development and testing, which will help in building a proper project plan You will learn how to put together a project concept easily and effectively You will learn how to implement a time and communication management plan that will help team members stay on track You will understand the importance of project testing and what happens if parts of the project are neglected Course Modules/Lessons Module 01: The Seven Phases of Project Development: Initiation, Planning, Design, Execution, Implementation, Testing and Monitoring Module 02: How to Develop a Project Concept Module 03: The Important Role of Time Management and Communication Module 04: The Need for Project Testing

24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.