9936 Communication courses in Formby delivered Online

Are you looking to enhance your Care Certificate skills? If yes, then you have come to the right place. Our comprehensive course on Care Certificate will assist you in producing the best possible outcome by mastering the Care Certificate skills. The Care Certificate course is for those who want to be successful. In the Care Certificate course, you will learn the essential knowledge needed to become well versed in Care Certificate. Our Care Certificate course starts with the basics of Care Certificate and gradually progresses towards advanced topics. Therefore, each lesson of this Care Certificate course is intuitive and easy to understand. Why would you choose the Care Certificate course from Compliance Central: Lifetime access to Care Certificate course materials Full tutor support is available from Monday to Friday with the Care Certificate course Learn Care Certificate skills at your own pace from the comfort of your home Gain a complete understanding of Care Certificate course Accessible, informative Care Certificate learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Care Certificate bundle Study Care Certificate in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Care Certificate Course Improve your chance of gaining in demand skills and better earning potential by completing the Care Certificate Care Certificate Curriculum Breakdown of the Care Certificate Course Framework and Information Leaflet Standard 01: Understand Your Role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in a Person Centred Way Standard 06: Communication Standard 07: Privacy and dignity Standard 08: Fluids and nutrition Standard 09: Mental Health, Dementia and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic life support Standard 13: Health and Safety Standard 14: Handling information Standard 15: Infection control CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Care Certificate course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Care Certificate. It is also great for professionals who are already working in Care Certificate and want to get promoted at work. Requirements To enrol in this Care Certificate course, all you need is a basic understanding of the English Language and an internet connection. Career path The course will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Care Certificate. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

The UK's retail merchandising landscape is ever-evolving, with merchandisers becoming more crucial than ever. With an average salary ranging from £25,000 to £50,000 and a rising demand for skilled professionals in the merchandising sector, there's no better time to bolster your merchandising knowledge. Dive into our Merchandising Diploma Training, tailored meticulously to offer an in-depth understanding of the very backbone of retail - merchandising. Key Highlights of the Merchandising course Lifetime access to Merchandising course materials Full tutor support is available from Monday to Friday with the Merchandising course Learn Merchandising skills at your own pace from the comfort of your home Gain a complete understanding of Merchandising course Accessible, informative Merchandising learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Merchandising Study Merchandising in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Merchandising course Merchandising Curriculum Breakdown of the Merchandising Course Module 01: Merchandising Theory Module 02: Product Management Module 03: Merchandise Management Module 04: Inventory Management and Analysis Module 05: Merchandising Strategy Module 06: Visual Merchandising Module 07: Merchandise Pricing Module 08: Importance of Consumer Behaviour Module 09: Consumer Rights Act Module 10: The Importance of Communicating with Customers Merchandising Diploma Training Learning Outcomes: Understand core merchandising theories and principles. Gain insight into effective product and merchandise management. Master strategies for inventory analysis and management. Delve into the intricacies of merchandising strategy formation. Acquire knowledge of visual merchandising techniques. Appreciate the impact of the Consumer Rights Act on retail. Recognise the significance of customer communication in retail. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Merchandising course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Merchandising. It is also great for professionals who are already working in Merchandising and want to get promoted at work. Requirements To enrol in this Merchandising course, all you need is a basic understanding of the English Language and an internet connection. Career path The Merchandising course will enhance your knowledge and improve your confidence. Merchandising Analyst: £25,000 to £40,000 per year Retail Merchandiser: £20,000 to £35,000 per year E-commerce Merchandiser: £22,000 to £40,000 per year Visual Merchandiser: £18,000 to £30,000 per year Category Manager: £30,000 to £60,000 per year Sales Planner: £25,000 to £45,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

In today's competitive marketplace, a solid understanding of sales and management is essential for any business seeking to boost its sales performance and grow its market share. The "Sales and Management in Selling" course offers a comprehensive insight into the principles of sales, focusing on effective management strategies that drive success. It is designed to enhance your understanding of consumer behaviour, market trends, and sales techniques that are key to achieving long-term business objectives. Through this course, learners will develop a nuanced approach to managing sales teams, improving customer relationships, and driving business profitability. The course content has been meticulously crafted to equip individuals with the knowledge required to tackle sales challenges head-on and manage teams that perform at their best. By covering everything from sales techniques to the intricacies of effective management, participants will gain valuable insights that can be applied across a wide range of business settings. Whether you're new to the world of sales or looking to refine your existing skills, this course provides the necessary foundation to excel. Dive in and discover how a well-managed sales strategy can transform your business outcomes. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Sales and Sales Growth Module 2: Sales Presentation and Selling Module 3: Sales Negotiations and Dealing with Customers Module 4: Marketing and Sales Module 5: Strategic Planning and Development Module 6: Planning and Market Analysis Module 7: Consumer Buying Behaviour and Customer Analysis Module 8: Branding and Pricing Strategy Module 9: CRM Fundamentals and Strategies Module 10: Customer Service and Communication Skills Learning Outcomes Strategize sales growth initiatives with precision and agility. Deliver compelling sales presentations, showcasing product value effectively. Navigate negotiations with finesse, fostering positive customer relationships. Integrate marketing strategies seamlessly into the sales process. Develop strategic plans for sustainable business expansion. Analyse market dynamics and consumer behaviour to inform decision-making. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Sales professionals seeking career advancement. Marketing professionals aiming to enhance sales collaboration. Business owners keen on boosting sales performance. Entry-level professionals aspiring to excel in sales. Customer service representatives looking to broaden their skill set. Entrepreneurs aiming to master sales and business development. Individuals exploring a career shift towards sales. Anyone desiring a comprehensive understanding of sales management. Career path Sales Manager Marketing Executive Business Development Specialist Customer Relationship Manager Retail Sales Consultant Account Executive Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

In today's fast-paced business world, managing a team requires a unique set of skills. Whether you're a new manager or a seasoned leader, our Team Management course is designed to help you develop the skills you need to build and lead high-performing teams. From understanding the basics of team dynamics to managing virtual teams and negotiating effectively, this course covers it all. With 14 comprehensive modules, you'll learn everything you need to know to become an effective team leader and take your career to the next level. Our course offers a unique approach to team management, providing you with the tools and techniques you need to succeed. You'll learn from expertly designed materials about managing teams, and you'll be able to put your new skills into practice. With our Team Management course, you'll gain the confidence and expertise to lead your team to success. Learning Outcomes: Define the characteristics and roles of an effective team Develop leadership and management skills to build high-performing teams Understand the importance of motivation and talent management in team performance Apply stress management techniques to promote mental health in your team Create a succession plan to ensure the long-term success of your team Improve communication and negotiation skills to resolve conflicts and manage change Implement risk management processes to mitigate potential issues Manage virtual teams using effective tools and techniques Key Features Accredited by CPD Instant e-certificate Fully online, interactive Team Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Team Management course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Team Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Team Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Accreditation This Team Management is CPD Quality Standards Accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Team Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This course is for: New or experienced managers who want to improve their team management skills Professionals who want to develop their leadership abilities and progress in their careers Business owners who want to build a strong and successful team Requirements No prior degree or experience is required to enrol in this course. Career path Team Manager - £30-60k/year HR Manager - £35-60k/year Project Manager - £35-60k/year Talent Acquisition Specialist - £25-45k/year Change Management Consultant - £40-70k/year Virtual Team Leader - £35-60k/year Certificates Certificate of completion Digital certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. Certificate of completion Digital certificate - Included

Writing about travel isn’t just about places — it’s about stories. The Travel Writing Essentials Course invites you into the world of sharp observations, witty commentary, and moments that breathe life into unfamiliar places. Whether it's the chaotic charm of a local market or the silence of a mountain pass, this course teaches you how to turn your memories into words that matter. You'll learn how to shape experiences with purpose, spot what readers actually care about, and write pieces that are more than just “nice views and good food”. This course is designed for those who have a passport full of stamps — or simply a head full of dreams. You don’t need to be a globe-trotter to write well; what you need is a curious eye, a love of storytelling, and the right tools to capture it all. With the travel writing market evolving and digital publishing on the rise, there’s never been a better time to sharpen your voice and find your niche. If you've got tales to tell, let’s make them worth reading. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 1: Introduction to Travel Writing Module 2: Building a Strong Foundation Module 3: Capturing the Essence of a Place Module 4: Developing Compelling Characters Module 5: Crafting Engaging Narratives Module 6: Evoking Emotions in Readers Module 7: Writing for Different Mediums Module 8: Editing and Polishing Your Work Learning Outcomes: Develop strong storytelling skills to create compelling travel narratives. Master character development techniques for richer and more immersive writing. Gain proficiency in capturing the unique essence of diverse travel destinations. Acquire the ability to evoke powerful emotions in readers through your writing. Explore versatile writing styles suitable for different media platforms. Hone your editing skills to refine and polish your travel writing craft. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certificate After completing this course, you will get a FREE Digital Certificate from Training Express. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring travel writers and bloggers Journalists seeking to diversify their writing skills Creative writers passionate about exploring new horizons Communication professionals aiming to enhance their storytelling Tourism enthusiasts eager to share their travel experiences Content creators looking to break into the travel niche Students interested in honing their writing abilities Individuals with a fervour for transforming travel experiences into captivating stories Career path Travel Writer Freelance Travel Journalist Content Creator for Travel Platforms Tourism Copywriter Travel Blogger Magazine Feature Writer Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Feeling overwhelmed by stress and anxiety? You're not alone. In the UK, 1 in 6 adults experiences a common mental health problem each year. The good news is that you can get help, and our Cognitive Behavioural Therapy (CBT) package will assist you in getting it. This Certificate in Cognitive Behavioural Therapy at QLS Level 3 course is endorsed by The Quality Licence Scheme Enhance mental well-being through our comprehensive Cognitive Behavioural Therapy course. Master the core principles of CBT, learn to identify and challenge unhelpful thinking patterns, and develop effective coping mechanisms for anxiety and stress. You'll also explore advanced techniques for tackling specific issues like phobias, OCD, and depression. Join this Cognitive Behavioural Therapy course to Start your journey to a happier, healthier mind today. Learning Outcome of this Cognitive Behavioural Therapy Course: Identify and challenge unhelpful thinking patterns. Develop effective coping mechanisms for anxiety and depression. Apply Cognitive Behavioural Therapy CBT principles to support yourself and others. Understand the fundamentals of counselling and psychology. Learn how to provide mental health first aid in the workplace. Enhance your communication and interpersonal skills. Why Choose Our Cognitive Behavioural Therapy Course: Get instant access to this course. Learn from anywhere in the world Affordable and simple to understand Entirely online, interactive lesson with voiceover audio Lifetime access to the course materials 24/7 tutor support Here is the Breakdown of the Cognitive Behavioural Therapy (CBT) Course Module 01: Introduction To CBT Module 02: CBT Theories And Principles Module 03: CBT Tools And Strategies Module 04: CBT Process Module 05: CBT For Personal Growth Module 06: Overcoming Anxiety And Depression Module 07: CBT For Children With Autism Assessment Process You have to complete the assignment questions given at the end of the Cognitive Behavioural Therapy course and score a minimum of 60% to pass each exam. After passing the Certificate in Cognitive Behavioural Therapy at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Cognitive Behavioural Therapy This Cognitive Behavioural Therapy Course is suitable for everyone. Requirements You will not need any prior background or expertise to enrol in this Cognitive Behavioural Therapy course. Career path Cognitive Behavioural Therapy This Cognitive Behavioural Therapy Course will allow you to kickstart or take your career in the related sector to the next stage. Therapist Counsellor Mental health worker Support worker Life coach Consultant Certificates CPDQS Accredited PDF Certificate Digital certificate - £10 CPDQS Accredited Hard copy certificate - £29 Certificate in Cognitive Behavioural Therapy at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Cognitive Behavioural Therapy at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery

Duration 5 Days 30 CPD hours This course is intended for This class is designed for experienced BizTalk Server Developers who have at least one year of hands-on experience developing BizTalk Server applications. Overview In this 5-day course, you will learn how to apply best practices and design patterns to build smarter BizTalk Server applications. Furthermore, this course provides extensive coverage of BizTalk Server's extensibility, including such topics as: custom functoids, custom pipeline components, and invoking external .NET methods. This course is designed specifically for experienced BizTalk Server developers and focuses on best practices & pattern-based design while pulling back the curtain on some of BizTalk Server's eccentricities. Review of BizTalk Server Fundamentals The BizTalk Server Architecture Inner Workings of the Messaging Engine Messaging Engine Deep Dive Two-way Messaging Without Orchestrations Designing and Testing Schemas Schema Design Enabling Unit Testing for BizTalk Projects Data Translation and Transformation Custom Data Transformation Creating Custom Pipeline Components Working with Message Interchanges Debatching Message Interchanges Advanced Concepts of WCF Adapters Connecting to External Systems Using WCF LOB Adapters in BizTalk Server Publishing and Consuming WCF and RESTful Services Overview of Service Integration Using WCF Implementing WCF Services Preprocessing Messages with IIS Modules Consuming Services Advanced Orchestration Communication Patterns Orchestration Engine Deep Dive Splitting and Aggregating Messages using Orchestrations Orchestration Communication Bridging the Synchronous/Asynchronous Gap Across Multiple Channels Correlating Messages in Orchestration Instances Building Convoy Orchestrations Handling Orchestration Faults and Exceptions Exception Handling in Orchestrations Implementing Transactions and Compensation Creating Transactional Processes Designing Custom Tracking Models for BizTalk Applications Introduction to Business Activity Monitoring Enabling Business Activity Monitoring Extending BAM Beyond BizTalk Building Declarative Logic Using the Business Rules Engine Concepts of Declarative Logic Fundamentals of BizTalk BRE Integrating Policies with BizTalk Advanced Concepts of the Business Rules Engine Advanced Business Rule Concepts Working with Advanced Facts Integrating Across Business Boundaries Using Parties, Roles, and EDI Port Binding Option Review Role-Based Integration What is EDI? Enabling EDI-Based Messaging

Unlock the power of mathematics and pave the way for academic and professional success with our Functional Skills Maths Level 2 course. Designed to provide a comprehensive understanding of key mathematical concepts, this course equips learners with the essential skills needed to excel in both academic and real-world settings.

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock a world of opportunities in the dynamic retail industry with our comprehensive Certificate on Retail Associate. Whether you're just starting out or looking to advance your career, this course provides the essential skills and knowledge needed to excel in retail environments. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access The "Certificate on Retail Associate" course equips learners with essential skills for a successful career in retail. Participants will understand the key qualities needed to excel as a retail associate and gain insights into consumer behavior, which is crucial for providing excellent customer service. The course emphasizes effective communication with customers and mastering the sales process, including handling transactions at the checkout. Learners will explore retail psychology, consumer rights, and health and safety practices specific to retail environments. Additionally, the course covers the fundamentals of in-store and exterior design, as well as visual merchandising techniques. Management skills are also included to help future retail associates lead their teams effectively. By the end of the course, participants will be able to identify and capitalize on trends, ensuring they can meet and exceed customer expectations in any retail setting. Course Curriculum Module 01: Introduction to Retail Associate Module 02: The Qualities of a Retail Associate Module 03: Importance of Consumer Behaviour Module 04: The Importance of Communicating with Customers Module 05: The Sales Process and Dealing with Customers at the Checkout Module 06: Retail Psychology Module 07: Consumer Rights Act Module 08: Health and Safety for Retail Stores Module 09: In-store Design Module 10: Exterior Design Module 11: Introduction to Visual Merchandising Module 12: Management Skills for Leading Your Team Module 13: Taking Trends and Targeting Customers Effectively Learning Outcomes: Understand the role and responsibilities of a retail associate. Identify key qualities required for successful retail associates. Recognize the significance of consumer behaviour in retail settings. Communicate effectively with customers to enhance their shopping experience. Apply knowledge of the sales process at the checkout. Implement health and safety standards in retail environments. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking entry-level retail positions. Retail staff aiming to improve their skills. Those interested in consumer behaviour. Aspiring retail team leaders and managers. People interested in visual merchandising. Career path Retail Sales Associate Customer Service Representative Visual Merchandiser Retail Store Manager Sales Assistant Retail Team Leader Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.