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Certified Business Relationship Manager (CBRM®): Virtual In-House Training The CBRM® Practitioner Qualification is intended for the intermediate-to-advanced Business Relationship Manager, as it focuses on advancing to the role of Strategic Business Relationship Manager. As such, the primary focus is on strategic business relationship management, leveraged to optimize business value to the enterprise. The purpose of the Practitioner qualification is to confirm whether the candidate has achieved sufficient understanding and competence to perform the role of Strategic Business Relationship Manager. To pursue the CBRM® certification, a candidate must be a certified Business Relationship Management Professional (BRMP®). What You Will Learn The successful candidate will demonstrate deep understanding and ability to perform the Strategic BRM role. Specifically, the candidate will: Effectively communicate the purpose and objectives of the Strategic BRM role and how to optimally position that role for maximum effectiveness within the enterprise Understand how to use their personal power and influence to build business relationships and foster a culture that excels at business value results Apply the Strategic Relationship Management processes and techniques to build and sustain trust relationships spanning Business Partner and Provider networks Be able to assess Business Demand Maturity and Business Relationship Maturity and how these might evolve over time Be able to assess Provider Capability Maturity and BRM Competencies and identify key areas needing improvement Be able to apply cross-organization communication techniques to clearly articulate real Provider / business value delivered to the organization Be able to influence executive leaders in their use of Provider Capabilities and Assets based upon potential business value and convergence with business strategy Promote and catalyze business innovation in the Provider's sphere of influence Be able to use the Business Value Management process, techniques, and metrics to define, realize, and optimize the value of Provider capabilities and assets Apply Business Partner Experience Management so as to foster a positive Business Partner perception of Provider capabilities as an essential element of building and sustaining trust relationships Shape strategic agendas for optimum business value, with due consideration of external compliance requirements and potential risks to the business Understand the implications of Lean / Agile methods for the BRM role and capability Influence the development and deployment of available Provider capabilities based upon business need and potential to enable or create business value. Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Apply Business Capability Management to determine and acquire enabling capabilities pursuant to strategic outcomes Contribute to Business Transition Management in order to foster organizational understanding, support, adoption, and business value results of investments in new business capabilities Course Introduction Explain the House of BRM, recalling the BRM Core Disciplines, competencies required for the BRM role, and necessary conditions for protecting the integrity of the role Recall the key BRM concepts, processes, and techniques Understand the Business Relationship Maturity Model and the Five Relationship Maturity Levels Understanding Business Relationship Maturity and Value The Strategic BRM Role and Capability BRM Impact on Business Value Introduction to the ACME Leisurewear Case Scenario that is used through the course Assessing BRM Context Clarifying Issues Conducting a Business Demand Maturity Assessment Conducting a Business Relationship Maturity Assessment Conducting a Provider Capability Maturity Assessment Shaping the Business Partner's experience with the Provider The BRM role in Service Management Developing Strategic Relationships How to assess Strategic Relationships and plan for their improvement How to achieve business impact through influence and persuasion How to plan and execute BRM formal communications Organizational considerations for BRM deployment How to determine appropriate BRM performance measurement Optimizing Business Value Formulating and Clarifying Business Strategy Catalyzing Business Innovation Business Capability Management Value Management Planning Portfolio Management Business Transition Planning Business Value Optimization Summary and CBRM Exam Preparation Course Summary CBRM Syllabus Review Format and structure of the CBRM® Practitioner Exam Exam hints and tips Sample Exam

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Do you struggle to stand up for yourself? Do you always tolerate people treating you badly in relationships? Do you find yourself in bad relationships constantly? Do you always hang on to people for fear of being on your own? This course is to help those who always end up being bullied and mistreated in relationships and struggle to set boundaries, exercise principles and self-value. This course will teach you how to: Correct unhealthy dating patterns Improve self-esteem Have more confidence Not be afraid to walk away from negative relationships Enforce boundaries when disrespected Build respect in relationships Enhance understanding and self-communication Recognise personal needs Pinpoint areas that are causing present issues https://relationshipsmdd.com/product/how-to-set-boundaries-package/

The IT System Support Technician (Online Virtual Classroom) Course will equip candidates with the skills and knowledge to competently carry out routine customer support to a range of Computer users, communicate effectively with support managers, supporting colleagues and external clients.

As a Bid Writer, you will be responsible for researching and drafting documentation that will assist you and your organisation in obtaining the right to provide a specific service or project funding. To become a Bid Writer, you must be: creative and capable of multitasking. And to assist you in doing so, we have created this complete Bid Writing online training. The Bid Writing course is for those who want to be successful. In the Bid Writing course, you will learn the essential knowledge needed to become well versed in Bid Writing. Our Bid Writing course starts with the basics of Bid Writing and gradually progresses towards advanced topics. Therefore, each lesson of this Bid Writing course is intuitive and easy to understand. Courses in this Bundle: Course 01: Bid Writing Course 02: Business Writing Course 03: Report Writing Course 04: Corporate & Strategic Communication Skills for Managers Course 05: Public Speaking and Presentation Skills: The 'Impress Factor' Course 06: English Spelling, Punctuation, and Grammar Course 07: Minute Taking Course Bid Writing Curriculum Breakdown of the Bid Writing Course Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method Module 09: Costing and Pricing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building Why would you choose the Bid Writing course from Compliance Central: Lifetime access to Bid Writing course materials Full tutor support is available from Monday to Friday with the Bid Writing course Learn Bid Writing skills at your own pace from the comfort of your home Gain a complete understanding of Bid Writing course Accessible, informative Bid Writing learning modules designed by experts Get 24/7 help or advice from our email and live chat teams with the Bid Writing Study Bid Writing in your own time through your computer, tablet or mobile device A 100% learning satisfaction guarantee with your Bid Writing course CPD 70 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Bid Writing course helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Bid Writing. It is also great for professionals who are already working in Bid Writing and want to get promoted at work. Requirements To enrol in this Bid Writing course, all you need is a basic understanding of the English Language and an internet connection. Career path The Bid Writing course will enhance your knowledge and improve your confidence. Bid Writer: £30,000 to £50,000 per year Proposal Coordinator: £25,000 to £40,000 per year Bid Manager: £35,000 to £60,000 per year Business Development Executive: £25,000 to £45,000 per year Contracts Manager: £35,000 to £60,000 per year Grants and Funding Officer: £25,000 to £40,000 per year Certificates 7 CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate Each CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Our unique 5 day workshop prepares you for a first time pass of your CISSP exam. Covering each of the famous 8 CBK's, cram the theory before testing your knowledge during exam simulations. Led by a multi-award winning InfoSec consultant, this workshop delivers everything you need to pass,

Customer service is an organisation's ability to supply its customers' wants and needs. Improved customer service means constantly and consistently exceeding customers' expectations. This course is designed for service industry professionals who aim to maximise their efficiency, develop better customer skills, and increase their value. The focus is on increasing repeat business through customer satisfaction and referrals. Delegates will discover greater levels of productivity, job satisfaction, and potential for advancement. For client-facing service personnel, these areas of development will prove particularly beneficial, leading to increased internal and external customer satisfaction. Throughout the course, delegates will learn how to: Project a UB4me, customer-centred attitude Empower people with respect and control by acknowledging and offering choices Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions Listen more intently to develop the best rapport Communicate clearly with conviction, projecting greater credibility Create positive, diplomatic messages even from negative situations, modelling a problem-solving, can-do attitude Create and refine phone-answering and email templates to appropriately address customer concerns and increase the potential for repeat business This Customer Service Skills course is a 4-hour interactive virtual class for up to 20 delegates. Upon registration, delegates will receive online login instructions prior to the class date. This format allows for a collaborative learning experience from the comfort of one's own home or office.

Description Language Perception And Production Diploma Embarking on a journey into the fascinating world of language can now be achieved from the comfort of your home. The Language Perception And Production Diploma is an exclusive online course meticulously designed to illuminate students on various aspects of human language, including its structure, acquisition, usage in society, interaction with technology, non-verbal communication forms, and the cognitive processes behind it. The first section of the Language Perception And Production Diploma explores The Science Behind Language. This section opens the door to understanding the intricacies of how language functions in our daily lives. It lays the groundwork for exploring the deeper dimensions of human communication. The Anatomy of Language takes students on a journey through the structure and rules that govern the language. This offers a profound insight into how words are formed, combined, and utilised to convey complex thoughts and emotions. With Language Perception and the Brain, this online course guides the learners through the fascinating connection between human cognition and language. It elaborates how the brain perceives, processes, and produces language, offering a glimpse into the miracles of human communication. Child Language Acquisition reveals how children acquire the ability to speak and understand language. This segment is vital for those interested in the stages of development and the factors influencing this intricate process. The Language Perception And Production Diploma also covers Second Language Acquisition. Many people learn a second language at some point in their lives, and this section demystifies the process, revealing the strategies and struggles that accompany this complex learning phase. Language in Society looks into how language varies across different social contexts and communities. It explores the relationships, behaviours, and cultural norms that influence how language is used and understood. In a world where technology plays an indispensable role, Language and Technology takes a thorough look at the intersection between language and the digital age. This includes examining how technology shapes communication and vice versa. Sign Languages and Non-Verbal Communication is a unique section of the Language Perception And Production Diploma. This part educates students about various forms of non-verbal communication, including gestures and sign languages, bridging gaps and transcending linguistic barriers. Dwelling into The Cognitive Aspects of Language, the course explores how the mind processes language. It's a deep study of mental structures and mechanisms, which are key in comprehending and producing language. Lastly, The Future of Language Studies envisages what lies ahead in this ever-evolving field. With language constantly transforming, this part of the Language Perception And Production Diploma attempts to forecast the future, allowing students to prepare and adapt to new linguistic landscapes. The Language Perception And Production Diploma offers a comprehensive, engaging, and flexible online learning experience. It's more than just an academic venture; it's a journey into the very essence of human communication, a vital element that binds societies and cultures. It promises not only to equip students with knowledge but also to inspire curiosity and foster a lifelong love for language and its many facets. Investing in the Language Perception And Production Diploma is not just an investment in education; it's an investment in understanding humanity, culture, and the world. Enroll now and embark on a journey that transcends boundaries and enriches minds. What you will learn 1:The Science Behind Language 2:The Anatomy of Language 3:Language Perception and the Brain 4:Child Language Acquisition  5:Second Language Acquisition 6:Language in Society 7:Language and Technology 8:Sign Languages and Non-Verbal Communication 9:The Cognitive Aspects of Language 10:The Future of Language Studies Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Duration 1 Days 6 CPD hours This course is intended for This course is intended for individuals who want to develop a core set of soft skill. Overview Upon successful completion of this course, students will be able to better interact and communicate in the workplace. In this course, students will develop a core set of soft skills by managing and looking at the way people interact and seeing things in a new light. 1 - GETTING STARTED Housekeeping Items Pre-Assignment Review Workshop Objectives The Parking Lot Action Plan 2 - WHAT ARE SOFT SKILLS? Definition of Soft Skills Empathy and the Emotional Intelligence Quotient Professionalism Learned vs. Inborn Traits 3 - SOFT SKILL 1: COMMUNICATION Ways We Communicate Improving Non-Verbal Communication Listening Openness and Honesty 4 - SOFT SKILL 2: TEAMWORK Identifying Capabilities Get Into Your Role Learn the Whole Process The Power of Flow 5 - SOFT SKILL 3: PROBLEM SOLVING Define the Problem Generate Alternative Solutions Evaluate the Plans Implementation and Re-evaluation 6 - SOFT SKILL 4: TIME MANAGEMENT The Art of Scheduling Prioritizing Managing Distractions The Multitasking Myth 7 - SOFT SKILL 5 AND 6: ATTITUDE AND WORK ETHIC What Are You Working For? Caring for Others vs. Self Building Trust Work Is Its Own Reward 8 - SOFT SKILL 7: ADAPTABILITY/FLEXIBILITY Getting over the Good Old Days Syndrome Changing to Manage Process Changing to Manage People Showing You're Worth Your Weight in Adaptability 9 - SOFT SKILL 8: SELF-CONFIDENCE Confident Traits Self-Questionnaire Surefire Confidence Building Tactics Build Up Others 10 - SOFT SKILL 9: ABILITY TO LEARN FROM CRITICISM Wow, You Mean I'm Not Perfect? Listen With An Open Mind Analyze and Learn Clear the Air and Don't Hold Any Grudges 11 - SOFT SKILL 10: NETWORKING Redefining Need Identifying Others' Interests Reaching Out When to Back Off 12 - WRAPPING UP Words From The Wise Review Of The Parking Lot Lessons Learned Recommended Reading Completion Of Action Plans And Evaluations Additional course details: Nexus Humans 10 Soft Skills You Need training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the 10 Soft Skills You Need course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.