9911 Communication courses in Cardiff delivered Online

Master the art of precise and effective legal communication with our comprehensive course on Legal English Writing. Explore legal research, perfect citation styles, and gain hands-on experience in drafting various legal documents. Elevate your skills in legal correspondence, memoranda, and specialized areas such as litigation and transactional writing. Unlock advanced techniques to excel in the intricate realm of legal language. Enhance your legal writing prowess and confidently navigate the complexities of the legal field.

Sharpen Your Virtual Management Skills, Enhance Your Productivity and Collaborate Effectively to Drive Results.

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Bakery Package Now Give a compliment to your career and take it to the next level. This Bakery will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Bakery will help you keep ahead of the pack. The Bakery incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and knowledge, reaching out to the level of expertise required for your position. Further, this Bakery will add extra value to your resume to stand out to potential employers. Along with this Bakery course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Bakery Bundle Consists of the following Premium courses: Course 01: Bake a Layer Cake Course 02: Baking and Cake Decorating Level 2 Course 03: Introduction to Baking Course 04: Mastering the art of Macarons Course 05: Food Safety Supervising in Catering Diploma Course Course 06: New York Cheesecake Course 07: Baking & Cake Decorating Online Diploma Course Course 08: Complete Communication Skills Master Class for Life Course 09: Artisan Pastry & Desserts Course 10: Sourdough Breads & Pastries Mastery Course 11: Personal Hygiene Key features of this Bakery course: This Bakery bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Bakery is entirely online 24/7 Learner support The Bakery bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Bakery expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Bakery from any place in your own time without travelling for classes. How will I get my Bakery Certificate? After successfully completing the Bakery course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) So, enrol Bakery bundle now to advance your career! Curriculum of Bakery Bundle Course 01: Bake a Layer Cake Section 01: Introduction Section 02: Before starting to bake Section 03: Cake Base preparation Section 04: Assemble the cake Course 02: Baking and Cake Decorating Level 2 Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief Course 03: Introduction to Baking Welcome to the Course Reading a Recipe Mise en Place Choosing Ingredients Equipment Toolkit Special Notes for High Altitude What is a Butter Cake- History of Butter Cakes Important Considerations for Butter Cakes Creaming Method- Almond Butter Cake Reverse Creaming Method- Vanilla Butter Cake What is an Oil Based Cake- History of Oil Based Cakes Important Considerations for Oil Cakes Blended Method- Chocolate Olive Oil Cake Blended Method- Carrot Cake What is a Sponge Cake- History of Sponge Cakes Sponge Cake Mise en Place American Sponge Cakes American Sponge Method- Classic American Sponge European Sponge Cakes European Sponge Method- Genoise What is Simple Syrup Simple Syrup Method Thank You! Course 04: Mastering the art of Macarons The Macarons Introduction All the Recipes The Macaron Process The Italian Meringue Macaron Mixing and Croutage Phase The Raspberry Filling The Chocolate Ganache Filling The Pistachio Cream Filling The Salted Caramel Filling Final Assembly of our Macarons The Pro Tip Conclusions Course 05: Food Safety Supervising in Catering Diploma Course Food Hygiene and Safety Level 3: Level 2 HACCP Training Course 06: New York Cheesecake Introduction to the Class The Process Toppings The Final Assembly Conclusion Course 07: Baking & Cake Decorating Online Diploma Course Module 01: Basic Concepts of Baking Module 02: Basic Ingredients of Baking Module 03: Glossary and Equipment Used in Baking Module 04: Types of Cakes Module 05: Baking the Cake Module 06: Baking Principles Module 07: Cake Decorating Recipes Module 08: Cake Decorating Ideas Module 09: Frosting and Icing Module 10: Working with Different Pastes Module 11: Working with Glazes Module 12: How to Stack a Cake Module 13: Piping and Writing Module 14: Health, Safety and Food Hygiene Module 15: Troubleshooting Module 16: Cake Decorating Business Course 08: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Course 09: Artisan Pastry & Desserts Course Introduction Chocolate Brownies Apple Tart - Pate Sablee Doughnuts - Chocolate & Cinnamon Stroopwafels Cinnamon Rolls Tarte Tatin - Puff Pastry Bonus Section: Sourdough & Beyond! Course 10: Sourdough Breads & Pastries Mastery Course Introduction Make Your Own Sourdough Starter With Just 2 Ingredients How To Make Bagels (Sourdough) How To Make Your First Beginer Sourdough Bread How To Make Rye Bread (Sourdough) How To Make Rustic Baguettes How To Make Crossants (Sourdough) Course Conclusion Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Bakery bundle. Requirements This Bakery course has been designed to be fully compatible with tablets and smartphones. Career path Having this Bakery expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Bake a Layer Cake) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Wireless networks are essential in today's world, powering our homes, businesses, and communities. But understanding how they work can be tricky.

Elevate your administrative prowess with our Administrative Assistant course. Learn to manage daily routines, communication, records, and office technology effectively. Become the organizational backbone in any professional setting with top-tier relationship and conflict management skills.

The Level 2 Certificate in Working with Customers in Health and Social Care is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Level 2 Certificate in Working with Customers in Health and Social Care consists of several modules that take around 4 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1. Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 2: Communication and its Relevance Communication and its Relevance 00:48:00 Module 3: Importance of Communication in Healthcare Importance of Communication in Healthcare 00:33:00 Module 4: Professional Communication and Behaviour Professional Communication and Behaviour 00:19:00 Module 5: Interviewing Techniques Interviewing Techniques 00:32:00 Module 6: Adapting Communication to a Patient's Ability to Understand Adapting Communication to a Patient's Ability to Understand 00:19:00 Module 7: Confidentiality in a Medical Environment Confidentiality in a Medical Environment 00:14:00 Module 8: Human Body Vocabulary with Pictures Human Body Vocabulary With Pictures 00:47:00 Module 9: Equipment, Instrument and Lab Tests Equipment, Instrument and Lab Test 00:19:00 Module 10: Legal aspects and Ethics Legal aspects and Ethics 00:19:00 Module 11: Medical Jargon and Terminology Medical Jargon and Terminology 00:25:00 Module 12: Acronyms and Abbreviation Acronyms and Abbreviation 00:36:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Join our "Introduction to Clinical Observations and Managing Deterioration" e-learning course. Gain essential knowledge and practical skills to recognise and respond to clinical deterioration in patients. Perfect for healthcare professionals, students, caregivers, and medical enthusiasts.

Unlock the full potential of product management with our comprehensive course. Dive deep into product management fundamentals, Agile methodologies, and gain hands-on experience with essential project management tools, including Trello, Jira, Microsoft Teams, Planner, and ChatGPT. Elevate your career and drive success in the digital age.

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

***Customers Yelling at You? Turn Complaints into CASH with This Course! (Customer Care & Customer Service Secrets Revealed!)*** Did you know that according to a recent study, 78% of customers would do business with a company again if they felt their complaint was resolved quickly and efficiently? Excellent customer care & customer service, particularly in handling complaints, is no longer a nicety - it's a business imperative. This course equips you with the theoretical knowledge and understanding to excel in the art of complaint handling within customer care & customer service. You'll develop the skills to not only navigate difficult situations but also turn them into opportunities to strengthen customer relationships and build brand loyalty. In a world dominated by Customer Care & Customer Service, our Complaints Handling course emerges as the beacon of excellence. Unravel the secrets of Complaints Customer Value, sculpting you into a maestro of the Customer Care & Customer Service realm. Explore the intricacies of Building Rapport & Trust, honing skills that transcend the mundane. Navigate the nuances of Effective Communication, transforming each conversation into a symphony of satisfaction. Dive into Handling Various Customer Types, equipping yourself to tackle any challenge with finesse. Immerse in Customer-Centric Complaint Resolution, emerging as the troubleshooter extraordinaire. Anticipate and prevent issues with Proactive Complaint Prevention, employing cutting-edge technology in Service Recovery. This course, laden with rich insights, is your key to unlocking new heights in the world ofCustomer Care & Customer Service. Elevate your expertise and redefine your impact! In this transformative journey, you'll emerge with: A profound understanding of Complaints Customer ( Customer Service ) Value Mastery in Building Rapport & Trust Effective Communication skills that resonate The ability to navigate and handle various customer types Expertise in Customer-Centric Complaint Resolution Proactive Complaint Prevention using advanced technology Embark on this journey with us, and let Customer Care & Customer Service become your forte. Revolutionise your approach, and stand out in the dynamic landscape of Complaints Handling! Course curriculum : Module 1:Complaints Customer Value: Explore the importance of customer complaints and their value to Customer Care & Customer Service. Module 2: Building Rapport & Trust: Learn techniques for building strong relationships with customers. Module 3:Effective Communication: Understand the principles of effective communication in Customer Care & Customer Service. Module 4:Handling Various Customer Types: Gain insights into handling different types of customers effectively. Module 5:Customer-Centric Complaint Resolution: Develop strategies to resolve complaints with a customer-centric approach. Module 6:Proactive Complaint Prevention and Service Recovery: Learn proactive measures for preventing complaints and strategies for service recovery. Module 7:Advanced Technology and Tools in Customer Care: Understand the role of advanced technology in enhancing Customer Care & Customer Service. CPD 10 CPD hours / points Accredited by CPD Quality Standards Complaints Customer Value 13:41 1: Complaints Customer Value 13:41 Building Rapport Trust 11:10 2: Building Rapport Trust 11:10 Effective Communication 12:56 3: Effective Communication 12:56 Handling Various Customer Types 12:51 4: Handling Various Customer Types 12:51 Customer-Centric Complaint Resolution 14:12 5: Customer-Centric Complaint Resolution 14:12 Proactive Complaint Prevention and Service Recovery 14:19 6: Proactive Complaint Prevention and Service Recovery 14:19 Advanced Technology and Tools in Customer Care 21:48 7: Advanced Technology and Tools in Customer Care 21:48 Order Your CPD Quality Standard Certificate (Optional) 01:00 8: CPD Certificate (Optional) 01:00 Who is this course for? Customer Care & Customer Service Professionals seeking to enhance their skills Managers and Supervisors overseeing Customer Service teams Individuals aspiring to specialise in Complaints Handling Entrepreneurs focused on delivering exceptional Customer Care & Customer Service Anyone passionate about mastering the art of Effective Communication in Customer Service Requirements There are no specific prerequisites for this Customer Care & Customer Service course. A willingness to learn and a desire to improve customer care & customer service skills are essential. Career path Customer Service Manager: £35,000 - £60,000 Complaints Specialist: £25,000 - £45,000 Customer Experience Analyst: £30,000 - £50,000 Quality Assurance Supervisor: £28,000 - £55,000 Service Recovery Strategist: £40,000 - £70,000 Position yourself for success in the Customer Care & Customer Service landscape! Enrol now and become the master of Complaints Handling. Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed. CPD Quality Standard Certificate Digital certificate - £7.99