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This course at a glance

Accredited by CPDQE

Understand the role and responsibilities of an Administrative Assistant.

Master daily office routines and workstation organization.

Cultivate exceptional relationship management skills.

Enhance communication and record-keeping proficiency.

Navigate office technology and manage travel and email efficiently.

As an administrative assistant, you are often the unsung hero of the office, the one who ensures that everything runs like clockwork. This comprehensive course is designed to hone the skills you need to excel in this essential role.

“Introduction to Administrative Assistant” provides a thorough overview of what to expect from the position and sets the stage for your development. “Workstation and Daily Routine” goes into the nitty-gritty of organizing your workspace and structuring your day for maximum efficiency and productivity.

In “Relationship Management,” you’ll learn the nuances of professional networking within the office environment, ensuring you can maintain and foster valuable relationships. “Communication Skills of Administrative Assistant” focuses on enhancing your ability to communicate effectively, both in writing and verbally, across all levels of the organization.

Keeping accurate and accessible records is a critical function of the administrative role, covered in depth in “Keeping Accurate Records.” “Office Equipment in an Organisation” ensures you are up-to-date with the latest office technology and know how to troubleshoot common issues.

Meeting arrangement is another key skill, and in “Meeting Arrangement,” you’ll learn to handle everything from scheduling to ensuring all materials and equipment are prepared for successful, productive meetings.

Lastly, “Dealing with People and Managing Conflicts” tackles the interpersonal aspects of the role. You’ll gain strategies for managing conflicts, handling difficult situations, and maintaining a positive work environment.

Join this course to become a central pillar of support in your workplace, mastering the multifaceted role of an administrative assistant. Enroll now and start building a career as an indispensable team member in any business setting.

Accredited by

This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement.

Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.

CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.

Course Curriculum

Introduction to Administrative Assistant – PART 1

Introduction to Administrative Assistant – PART 2

Introduction to Administrative Assistant – PART 3

Workstation and Daily Routine – PART 1

Workstation and Daily Routine – PART 2

Workstation and Daily Routine – PART 3

Relationship Management – PART 1

Relationship Management – PART 2

Relationship Management – PART 3

Communication Skills of Administrative Assistant – PART 1

Communication Skills of Administrative Assistant – PART 2

Communication Skills of Administrative Assistant – PART 3

Keeping Accurate Records – PART 1

Keeping Accurate Records – PART 2

Keeping Accurate Records – PART 3

Office Equipment in an Organisation – PART 1

Office Equipment in an Organisation – PART 2

Office Equipment in an Organisation – PART -3

Travel Arrangements – PART 1

Travel Arrangements – PART 2

Travel Arrangements – PART -3

Email Management – PART 1

Email Management – PART 2

Email Management – PART -3

Meeting Arrangement – PART-1

Meeting Arrangement – PART 2

Meeting Arrangement – PART 3

Dealing with People and Managing Conflicts – PART 1

Dealing with People and Managing Conflicts – PART 2

Dealing with People and Managing Conflicts – PART 3

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Administrative Assistant

By LearnDrive UK

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