9708 Communication courses in Cardiff delivered Online

Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style. Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.

***24 Hour Limited Time Flash Sale*** Project Management, Agile Scrum and Team Management - QLS Endorsed Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Project Management, Agile Scrum and Team Management courses. We have carefully selected and combined these courses so that you can thrive in Project Management, Agile Scrum and Team Management. Our Project Management, Agile Scrum and Team Management bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. This bundle is your gateway to Project Management excellence, offering a multifaceted approach to prepare you for the demands of the job market. Enroll now and embark on a transformative journey, where Project Management is not just a course but a foundation for career elevation! Key Features of the Project Management, Agile Scrum and Team Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Project Management, Agile Scrum and Team Management bundle plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Project Management QLS Course 02: Agile Scrum Master QLS Course 03: Team Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses. Course 01: Quality Management and Strategic Training - ISO 9001 Course 02: Strategic Management Course 03: Financial Modelling for Decision Making and Business Plan Course 04: Line Management Course 05: Diploma in Leadership In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Project Management, Agile Scrum and Team Management courses are accessible online. Learning Outcomes of the Project Management, Agile Scrum and Team Management Bundle: Efficient collaboration through mastering Project Management, Agile Scrum and Team Management Develop advanced proficiency in Project Management, Agile Scrum and Team Management methodologies and strategies Execute projects adaptively using Agile Scrum in Project Management Acquire in-depth knowledge of the latest trends and advancements in Project Management, Agile Scrum and Team Management Optimize Project Management outcomes through strategic integration Why Choose this Project Management, Agile Scrum, and Team Management Course: Attain QLS-endorsed certifications, emphasizing Project Management, Agile Scrum, and Team Management. Stay abreast with 5 CPD QS accredited courses, aligning with Project Management standards. Cultivate expertise in Project Management, including Quality Management, Strategic Management, and Financial Modelling. Achieve a Diploma in Leadership, honing skills for effective project management. Access complimentary courses on CV writing, job search, and communication, crucial for Project Management. Navigate challenges effectively with a Professional Diploma in Stress Management, beneficial in Project Management scenarios. Bolster self-esteem and confidence, vital attributes in successful Project Management leadership. Master seamless team collaboration through enhanced communication skills in Project Management. Get enrolled right now to acquire exclusive knowledge on Project Management, Agile Scrum and Team Management! Embark on the path to a brighter future! The Project Management, Agile Scrum and Team Management bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in this field. This course has a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses. We are proud to offer free hardcopy certificates for each course within the bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals interested in Project Management, Agile Scrum, and Team Management Managers and team leaders looking to enhance their leadership skills and manage teams effectively Individuals interested in acquiring practical skills and knowledge to manage projects and teams successfully Requirements You will not need any prior background or expertise to enroll in this Project Management, Agile Scrum, and Team Management course. Career path Enrolling in this Project Management, Agile Scrum, and Team Management course empowers you to initiate or advance your career in related sectors, including: Project Manager: £25,000 - £80,000 Agile Scrum Master: £30,000 - £90,000 Team Leader: £20,000 - £60,000 Quality Manager: £30,000 - £70,000 Strategic Manager: £40,000 - £100,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

An affordable way to master the skills of API documentation writing Cherryleaf’s popular online training course teaches you how the keys skills of writing and managing an API developer portal. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors/Writers wanting to understand APIs and how to write documentation for them. Recommended by the ASTC This course is recommended by The Australian Society for Technical Communication and The Technical Communicators Association of New Zealand to their members. It’s a great way to maintain the Continuing Professional Development (CPD) required by technical communication societies. Why attend this course? We use publicly accessible APIs, as part of this course. We also show examples of developer portals from the DevPortal awards, Google, Microsoft, and others. No programming experience is required. Who is this course for? This course is for anyone responsible for managing, planning or writing API documentation. For example: Developers wanting to provide API documentation that is complete and meets the needs of the users. Developers wanting to discover best practices in API documentation and developer portals Technical Authors wanting to understand APIs and how to write documentation for them. Technical information The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. You can download the course handouts. You have the option of taking the course on an iPhone or iPad, using the MyTeachable app in the Apple App Store. You can preview some of the course modules. There are a few free applications that you’ll be using, which you’ll need to install these before you start the course. Billing information You can pay by credit/debit cards or PayPal. The courses are hosted and sold by via the Teachable platform. From a VAT perspective, they are the “Merchant of Record”, and receipts contain their VAT number. Need to train your whole team? If you have five or more people who you would like to take the course, we can offer a group booking option. Delegates get access for 12 months. Contact us for details. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum Creating API documentation and developer portals (beta) Introduction (4:52) What is an API? (23:39) Using an API (23:28) How APIs are created (1:24) Authentication and accreditation (17:53) What documentation should I write? (17:12) The Overview section (7:04) The Concepts section (2:16) The Getting Started section (5:43) The API Reference section (2:20) Writing the API reference by hand (12:31) Cookbooks (3:46) Tutorial/Colab/Code labs (3:27) One-pagers (1:23) The Case Study section (2:21) The FAQs/Troubleshooting section (2:08) Cheat sheets (2:25) Release notes (Changelog) (2:22) Other content (3:13) Onboarding (2:11) Writing code samples (5:56) Documentation - summary (1:18) Design patterns in developer portals (14:52) Authoring tools for API documentation (37:33) Managing an API documentation project (17:53) Summary (2:58) Frequently Asked Questions When does the course start and finish? art and when you finish.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund for the current month and/or the previous month.

Are you passionate about education and eager to make a difference in the lives of students? Our Level 7 Diploma in Education Management and Leadership course bundle is your gateway to a fulfilling career in the field of education. This comprehensive Level 7 Diploma in Education Management and Leadership bundle equips you with the knowledge and skills required to excel in both educational leadership and classroom support roles. In this course, you'll dive into the principles of Level 7 Diploma in Education Management and Leadership, covering curriculum development, strategic planning, and effective leadership strategies. You'll learn to lead educational institutions towards excellence, ensuring quality learning experiences for students. As a Teaching Assistant, you play a vital role in supporting teachers and enhancing the educational journey of students. Our Level 7 Diploma in Education Management and Leadership courses in this bundle provide you with essential classroom management techniques, child development insights, and inclusive teaching practices. You'll become a valuable asset in the classroom, helping students reach their full potential. Career Advancement: Whether you're just starting your career in education or seeking to advance, this Level 7 Diploma in Education Management and Leadership bundle offers a well-rounded foundation. It's designed to boost your employability and open doors to various educational roles, from Teaching Assistant to Education Manager. Flexible Learning: Our online platform allows you to study at your own pace, making it ideal for busy individuals looking to upskill or launch a new career. You'll have access to a wealth of resources, including video lectures, assessments, and expert guidance. Don't miss this opportunity to invest in your future and make a positive impact in education. Enroll in our Level 7 Diploma in Education Management and Leadership bundle today and embark on a rewarding journey towards shaping the minds of tomorrow's leaders. This Level 7 Diploma in Education Management and Leadership Bundle consists of the following 30 CPD Accredited Premium courses - Course 01 :Education Management Course 02 :Leadership in Teaching Course 03 :SEND Teaching Assistant Course 04 :EYFS Teaching Assistant Course 05 :Phonics Teaching Certificate Course 06 :Remote Teaching Course 07 :Lesson Planning for Teaching Course 08 :Learning Disability Nursing Course 09 :Nursery Nurse Course 10 :Mental Health Teaching Assistant Course 11 :ADHD Awareness Course 12 :The Complete Guide To Getting A Teaching Job Course 13 :Positive Handling in Schools Course 14 :Learning to Learn - Super Learning Course 15 :Educational Psychology Course 16 :Teaching Assistant Diploma Course 17 :Education and Pedagogy Course 18 :Blended Learning Course for Teachers Course 19 :Understanding Autism Level 3 Course 20 :Health and Safety Training for School Administrators Course 21 :Child Language Disorder (CLD) Course 22 :Child Playwork Course 23 :Child Neglect Awareness & Protection Course 24 :Communication Skills Course 25: Team Management Course 26: Problem Solving Skills Course 27: Leadership Skills Course 28: Presentation Skills Course 29: Microsoft Office Course 30: Cross-Cultural Awareness Training 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Learning Outcome This tailor-made Level 7 Diploma in Education Management and Leadership bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Level 7 Diploma in Education Management and Leadership Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Teaching Assistant Diploma Understand the role and responsibilities of a teaching assistant in various educational settings. Develop effective classroom management techniques to support the teacher and create an optimal learning environment. Gain insights into the principles of child development and how they relate to teaching and learning. The Complete Guide To Getting A Teaching Job Learn how to create a compelling teaching portfolio and craft a winning CV. Master interview techniques specific to the education sector, enhancing your chances of securing a teaching job. Understand the different pathways to becoming a qualified teacher and the requirements for each. SEND Teaching Assistant Explore strategies and best practices for supporting students with Special Educational Needs and Disabilities (SEND). Gain proficiency in individualized education plans (IEPs) and their implementation. Develop a deeper understanding of various SEND conditions and how they impact learning. EYFS Teaching Assistant Understand the Early Years Foundation Stage (EYFS) framework and its significance in early childhood education. Learn effective methods for promoting play-based learning and nurturing early development. Enhance your skills in observation and assessment of young learners. Phonics Teaching Certificate Acquire expertise in teaching phonics, a fundamental skill for early reading and literacy development. Explore phonics assessment tools and strategies for tracking progress. Develop engaging phonics activities and resources for the classroom. Remote Teaching Master the principles of remote teaching, including technology integration and online communication. Learn strategies for keeping students engaged and motivated in virtual learning environments. Gain confidence in delivering effective remote lessons. Lesson Planning for Teaching Develop the skills to create well-structured lesson plans that align with curriculum objectives. Explore various teaching methods and techniques to cater to diverse learning styles. Learn to incorporate assessment and feedback into lesson planning for continuous improvement. Learning Disability Nursing Gain an in-depth understanding of learning disabilities and their impact on individuals. Develop skills in providing person-centered care and support to individuals with learning disabilities. Explore legal and ethical considerations in learning disability nursing. Nursery Nurse Learn about the care and development of children in early years settings, including nurseries. Gain knowledge in promoting the physical, social, and emotional well-being of young children. Understand the role of a nursery nurse in facilitating early learning experiences. Mental Health Teaching Assistant Explore the fundamentals of mental health and common mental health conditions among students. Develop skills in providing emotional support and promoting well-being in educational settings. Understand strategies for fostering a mentally healthy classroom environment. ADHD Awareness Gain awareness of Attention Deficit Hyperactivity Disorder (ADHD) and its impact on learning and behavior. Learn strategies for supporting students with ADHD in the classroom. Understand the role of educators in promoting an inclusive and supportive environment for students with ADHD. Leadership in Teaching Develop leadership skills relevant to educational settings, including decision-making and problem-solving. Explore effective communication and team management techniques for educational leadership. Understand the responsibilities of educational leaders in driving school improvement. Positive Handling in Schools Learn safe and effective positive handling techniques to manage challenging behavior in schools. Understand legal and ethical considerations related to behavior management. Promote a culture of positive behavior support and de-escalation in the school environment. Learning to Learn - Super Learning Explore strategies for enhancing learning effectiveness, memory retention, and information processing. Develop techniques for efficient study skills and time management. Discover methods for continuous self-improvement and lifelong learning. Educational Psychology Gain insights into the psychological principles that underpin teaching and learning. Understand how motivation, cognition, and development impact educational outcomes. Apply psychological concepts to improve instructional strategies and student engagement. Education Management Explore the principles of education management, including curriculum design, assessment, and leadership. Develop skills in strategic planning and resource allocation for educational institutions. Understand the role of education managers in driving quality education. Education and Pedagogy Deepen your knowledge of pedagogical theories and teaching methodologies. Explore innovative approaches to instruction and curriculum development. Learn to adapt teaching strategies to meet the diverse needs of learners. Blended Learning Course for Teachers Acquire expertise in blended learning, combining traditional and online teaching methods. Learn to design engaging and effective blended learning experiences. Explore technology tools and platforms to support blended learning environments. Understanding Autism Level 3 Gain a comprehensive understanding of autism spectrum disorders (ASD) and their characteristics. Develop strategies for providing support and creating inclusive environments for individuals with autism. Explore the latest research and interventions in the field of autism. Health and Safety Training for School Administrators Understand the importance of health and safety in educational settings. Learn to identify and mitigate potential hazards in schools. Develop skills in emergency response and crisis management in schools. Child Language Disorder (CLD) Explore the nature of child language disorders and their impact on communication and learning. Learn assessment techniques for identifying language disorders in children. Gain strategies for intervention and support for children with language disorders. Child Playwork Understand the principles of playwork and its significance in child development. Learn to create and facilitate play opportunities that enhance learning and well-being. Explore ethical considerations in child playwork. Child Neglect Awareness & Protection Gain awareness of child neglect and its signs and consequences. Learn how to recognize and report suspected cases of neglect. Understand the role of professionals in safeguarding and protecting children from neglect. Certification After studying the complete Level 7 Diploma in Education Management and Leadership training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Communication Skills Develop effective communication skills, including active listening and assertiveness. Enhance your ability to convey ideas clearly and confidently. Improve interpersonal communication in both personal and professional contexts. Team Management Learn strategies for effective team management, including leadership and conflict resolution. Develop skills in building and motivating high-performing teams. Understand the importance of teamwork in achieving organizational goals. Problem Solving Skills Develop problem-solving techniques that can be applied in various personal and professional situations. Enhance your critical thinking and decision-making abilities. Learn to analyze complex problems and develop effective solutions. Leadership Skills Develop leadership qualities, including self-awareness, resilience, and adaptability. Learn to lead by example and inspire others to achieve common goals. Understand the ethical responsibilities and challenges of leadership roles. Presentation Skills Enhance your presentation skills, from content creation to delivery. Learn to engage and captivate your audience effectively. Develop confidence in public speaking and presentation techniques. Microsoft Office Master the Microsoft Office suite, including Word, Excel, PowerPoint, and Outlook. Learn to create and edit documents, spreadsheets, presentations, and emails. Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Education Management and Teaching Assistant bundle! This bundle is also ideal for professionals looking for career advancement. Please Note: Our Course is a knowledge-based course. If You want to get qualified, you may consider the following options: Level 4 Diploma in Education and Training Management OTHM Level 7 Diploma in Education Management and Leadership Requirements To participate in this Level 7 Diploma in Education Management and Leadership course, all you need is - A smart device A secure internet connection And a keen interest in Education Management and Teaching Assistant Career path Upon completing this essential Level 7 Diploma in Education Management and Leadership Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

Miss Date Doctor’s Conflict Resolution coaching is designed to help couples and individuals navigate conflicts in a healthy and constructive way. Our coaching provides you with the tools and techniques needed to resolve conflicts without damaging your relationship or emotional well-being. We understand that conflicts can arise in any relationship, and that dealing with them effectively is key to building stronger, more fulfilling relationships. Our Conflict Resolution coaching can help you develop skills such as active listening, empathy building, and problem-solving, as well as techniques to de-escalate tense situations and prevent conflicts from becoming destructive. Our coaching also includes strategies for preventing conflicts from arising in the first place, such as setting clear boundaries, communicating effectively, and building healthy habits. With our Conflict Resolution coaching, you can learn to navigate conflicts in a way that strengthens your relationship and helps you build a brighter future together. The Miss Date Doctor Conflict Resolution Package helps with the following: Relationship Conflict, Conflict Resolution Techniques, Conflict Management, Active Listening, Empathy Building, Problem-Solving, De-escalation, Preventing Conflicts, Healthy Habits, Clear Boundaries, Communication, Conflict Resolution Coaching, Conflict Resolution Skills. https://relationshipsmdd.com/product/conflict-resolution-package/

An affordable way to master the skills of technical writing, with assessments and a certificate. Cherryleaf’s popular, and affordable, online Technical Author/technical writing course teaches you the key skills of technical writing for IT and software user documentation. It's ideal if you’re: Looking to start your career as a Technical Author, Technical Writer, or similar role Writing instructions, but you’ve never had any proper training in how to do this well You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. With our reviewed assessments option, you’ll get feedback on your work from experts. You’ll discover what you’re doing right, and how you could make it even better. This technical communication course is accredited by the Institute of Scientific and Technical Communicators The Technical Author/technical writing training course’s content is accredited by the Institute of Scientific and Technical Communicators, the professional body for Technical Communicators in the United Kingdom. It is an independent assessment of the course’s quality. This course is also recommended by the Society for Technical Communication (USA), the Australian Society for Technical Communication, and the Technical Communicators Association of New Zealand to their members. Now in 1080p HD resolution The video presentations in the course have been recently updated. They are in Full HD (1080p) with subtitles. Who is this course for? This course is ideal for you if you’re: Looking to start your career as a Technical Author, Technical Writer, or a similar role. Writing instructions, but you’ve never had any proper training in how to do this well. Looking to put together your own technical author apprenticeship scheme for your staff. This course is ideal for you if you need to: Create end-user documentation and other forms of instructional content with ease Master the fundamentals of technical writing Get a solid understanding of the Technical Author’s role. What is a Technical Author or a Technical Writer? Technical Authors are sometimes known as: Technical Communicators, Technical Writers, Content Developers, Information Developers and Documentarians. From prospects.ac.uk: Technical Authors communicate specialist information about how products and services work and how they can be applied or used in a way that's easy to understand. The information may be presented in the form of user guides for software applications, reference and instruction manuals for appliances, training guides, instructional videos or online help incorporated into software and operating guides. For a successful career as a Technical Author you'll need to be a fast learner, with excellent communication skills and the ability to convey factual information clearly and concisely. The work is often varied, interesting and rewarding. Comments from delegates There is something new to learn for most technical authors who are in the early stages of their career. Overall, I would say that the course did benefit me, and I can see myself revisiting parts of it in the future. Emma W., ARM plc I attended a job interview which included a written exercise where I had to jot down how I would go about designing and presenting information for the users of the service unit I was applying to. I could not believe my luck, it was as if the interviewer had designed it with the contents of this course in mind, and, as a result, I got the job! Amber A. I thought it was an excellent course – very thought-provoking and useful. The exercises were enjoyable and really helped, far beyond simply reading from a book about the tasks involved in the job. And I greatly appreciate all your advice and support. Karl D. Thank you very much for all your feed-back – I’ve been reading through this as it has come in this morning. This is really useful and very much appreciated. David H. What will I learn? In this course, we’ll take you through the process of creating technical documentation. You’ll learn and practise: The purpose and value of technical documentation (aka having an answer if people ask why you should be doing this work). The entire documentation process. We’ll explain what you need to do, from beginning to end. We cover planning, writing, editing, indexing, and production. The skills you need as a technical communicator. How to work more efficiently. This framework will help you avoid wasting time. How to work more effectively. We’ll show you how to write and design your information in a structured, useful, usable and informed way. What the course does not cover We don’t like to overhype our courses, so here are some reasons why not to get our technical writing training course. Those are: If you have requirements for your documents to meet specific regulatory documentation standards in these industry sectors: aerospace, military, railway, or automotive. Where documentation must be written to a specific XML standard. (You’ll need to take our DITA module in our advanced course as well). If you need to write technical API documentation for developers. (You’ll need to take our API module in our advanced course as well). Apart from that, this course will help you create the user assistance for your application or product. Duration and delivery format Learning Materials The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered over the Web in small, manageable video presentations. You can pause the videos at any time and return to the course at times that suit you. These are full of practical examples and techniques you can use right away. You can download the course handouts as Word or PDF files. Your project You’ll be given a project to work on throughout the course. This is a great way to put your learning to practice. Feedback You’ll also have option of getting feedback on your exercises from an instructor. Duration With the time needed to complete the exercises, you will need to allocate around two days in order to complete the course. You can spread this time over a few days, weeks or months. You have access to the course for 13 months. If you need more time, contact us. Based in the United States or mainland Europe? We've designed the course to work for people living all around the world. On the videos, you'll hear a lovely, clear British accent. Our expertise As well as teaching technical communication, we also create end-user documentation, Help and UI text for clients. This means every course is based on practical experience of technical writing in today’s environment. The techniques you’ll learn on this course are the same ones used by our projects team. Professional certification as a technical communicator Cherryleaf’s training courses can help you be admitted to the national professional body for technical communicators in the UK (it also has members around the world) - The Institute of Scientific and Technical Communicators (ISTC). Junior Members, Members and Fellows are certified by the ISTC through a vetting process, with Members and Fellows entitled to use the initials MISTC or FISTC after their names. Being a member of the ISTC can help in having your skills and experience recognized by others. Reviewed assessments and certificate This reviewed option comes with a certificate at the end of the course. You send your answers to the exercises in the course back to us for review and feedback. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section The purpose of technical documentation (8:53) The different models for technical documentation (9:52) What is a technical author? (21:24) Adopting a user-centred design approach (10:38) Overview of the writing process (10:40) Planning your content (10:24) Researching the product and audience (13:20) The Information Design stage (9:57) Software tools (10:40) Writing the topics – Overview (30:31) Writing the topics – How to write and present different types of information (13:33) Writing the topics – Using images and videos (11:43) Writing the topics – Index, Search and Metadata (16:57) Hyperlinking (5:20) Reviewing and editing (9:42) Reviewing and editing video (duplicate) (9:42) End of course (7:21) Feedback form Bonus content  Frequently Asked Questions When does the course start and finish? It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?You have access for 13 months. If you need more time to complete the course, contact us.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 14 days and we will give you a full refund.Is it possible to make one payment for multiple delegates?Yes. Contact info@cherryleaf.com for more information, and we'll explain how we can arrange this for you.

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Lean Six Sigma Green Belt Certification Program - Become Green Belt Certified: On-Demand This course explores the DMAIC process in depth and enables you to achieve IIL's Lean Six Sigma Green Belt Certification. DMAIC is the foundation of Lean Six Sigma and process improvement. The incremental steps of "Define, Measure, Analyze, Improve, Control" give structure and guidance to improving quality, performance, and productivity. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. What You Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis tests? Hypothesis tests Correlation and regression analysis Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Result What is a pilot? Evaluating results Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure

Lean Six Sigma Green Belt Certification Program: On-Demand This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. Green Belt is not just a role, it is also a competency required for leadership positions at many top companies. This learning series is designed to enable participants to fulfill the important role of a Lean Six Sigma Green Belt and to incorporate the Lean Six Sigma mindset into their leadership skills. With a real-world project focus, the series will teach the fundamental methodology, tools, and techniques of the Define, Measure, Analyze, Improve and Control Process Improvement Methodology. This course is delivered through sixteen 3-hour online sessions. What you Will Learn At the end of this program, you will be able to: Identify strategies for effectively leading high performing process improvement teams Analyze whether projects align with business strategy Apply process improvement methodologies to DMAIC steps, based on real world scenarios Explain ways to appropriately respond to process variation Distinguish among best practice problem solving methodologies Evaluate and effectively communicate data-driven decisions, based on real world scenarios Introduction Lean Six Sigma & quality The vision The methodologies The metric Project Selection Why Projects Random idea generation Targeted idea generation CTQs (Critical to Quality) & projects Project screening criteria Quick improvements Introduction to Define Project Planning Developing the core charter Developing a project charter Facilitation Process Management Business process management Top-down process mapping Voice of the Customer Voice of Customer Stakeholder analysis Communication planning Kicking off the project Define Summary Introduction to Measure Data Collection Fact-based decision making Data sampling Operations definitions Data collection plan Measurement system analysis Graphical Statistics for Continuous Data Meet Six SigmaXL Graphical & statistical tools Data stratification Graphical Statistics for Discrete Data Pareto analysis Dot plots Plotting data over time: Looking for patterns Variation Concepts Variation is reality Special Cause and Common Cause variation Example of standard business reporting Individuals Control Chart Process Capability Genesis of process capability Calculating the metrics of Six Sigma Yield metrics: Measuring process efficiency Cost of Poor Quality The Cost of Poor Quality (COPQ) Cost of Quality categories Calculating the Cost of Poor Quality Measure Summary Introduction to Analyze Process Analysis Introduction to process analysis Value-added analysis Cycle time analysis WIP & pull systems Analyzing bottlenecks and constraints Cause & Effect Analysis Fishbone/Ishikawa diagram 5-Whys analysis Graphical & statistical tools Advanced Analysis Why use hypothesis rests? Hypothesis tests Correlation and regression analysis Analyze Summary Introduction to Improve Solutions Creativity techniques Generating alternative solutions Solution selection techniques Introduction to Design of Experiments Introduction to DOE DOE activity Error Proofing Failure mode & effect analysis Poka-Yoke Project Management Fundamentals Successful teams Project roles Conflict management Standardization Standardization The Visual Workplace 5S Piloting & Verifying Results What is a pilot? Evaluating results Improve Summary Introduction to Control Statistical Process Control Review of Special & Common Cause variation Review of Individual Control Chart P-Chart for discrete proportion data Transition Planning Control plan Project closure Control Summary Summary and Next Steps