Booking options
£97
£97
On-Demand course
From time to time, everyone finds themselves having to deal with difficult people.
What if you could learn the secrets of dealing with ANY type of behavioural response and social interaction style to improve your interactions, build your confidence and change your life?
1.5 Hours 51 Lessons 15 PDFs 2 Interactive Quizzes
What You Will Learn
Everybody has their own Social Interaction Style based around their behavioural preferences. Each person instinctively acts according to their inherent style. Team members will act out their styles in team working. Customers will act out their styles in buying situations. Salespeople will feel more comfortable selling according to their natural style.
Being able to identify the Social Interaction Style of other people will give you valuable insights that you can use to establish rapport, open lines of communication, build trust, motivate and influence. Ways to work with each Social Interaction Style will be explored along with techniques to enhance and improve your interactions leading to better communication.
By completing this course, you will be able to:
identify the four different Social Interaction Styles and understand how all four styles operate
recognise the Social Interaction Styles of others to understand how to get on with different styles more effectively
determine where, when and why conflict and problems may arise
assess strategies for typical situations that require you to influence and communicate with all the Social Interaction Styles
examine ways to increase your power and control and develop your resilience
Provided within the course is a questionnaire to determine your Social Interaction Style that will enable you to understand your own behavioural reactions in more detail.
This course will help you change the way you think about yourself and the way you work with and interact with other people inside and outside of work. This course will help you to get on with anyone.
Identify the principles behind what really motivates and influences people through the four Social Interaction Styles.Recognise how to interact with each Social Interaction Style to build effective relationships.Determine ways to work more effectively with each Social Interaction Style.Recognise the behavioural responses associated with each Social Interaction Style in stressful situations.
Working with Social Interaction Styles
From time to time, everyone finds themselves in awkward situations and having to deal with difficult people.
This course will give you the knowledge around the principles and the skills that you need to improve your interactions, build your confidence and change your life.
The four Social Interaction Styles are Driver, Expressive, Amiable and Analytical. Each style approaches social interactions differently with advantages and with limitations.
Each Social Interaction Style responds differently to pressure and each Social Interaction Style has a different stress response.
Gain the confidence and ability to communicate with any Social Interaction Style.
This course provides an in-depth exploration of working with different Social Interaction Styles, so you can become a better communicator in any business or management setting.
Within the course, we investigate the four Social Interaction Styles, ways to identify them, and how to handle working with each one in detail.
We explore best practices for modifying your communication style to fit various situations, as well as strategies for adapting when encountering different Social Interaction Styles.
Through practical activities and interactive quizzes, you'll gain a better understanding of how to work with all four Social Interaction Styles to maximize communication with colleagues in a business or management context.
Whether you're a first time manager or an experienced professional, this course is designed to help you become a better business and management communicator.
Who This Course is For
This course will support the development of your emotional intelligence. It will be of interest to anyone who is looking to develop their empathy and interpersonal relationship skills. It explores the way that the four different Social Interaction Styles engage with the world.
Anyone who is interested insights into behaviour to become more confident in any social interaction.
Anyone who would like to gain the knowledge and skills to improve your interactions, build your understanding of others and change your life.
Anyone with a willingness to complete the practical activities to grow and develop their relationship skills.
Requirements
You should have an interest in the behavioural styles of people, but no prior knowledge and experience is needed to benefit from the course.
A keenness to learn techniques to understand others and how they operate.
An interest in learning how to communicate well with others and build successful relationships.
A willingness to learn ways that will enable you to understand how to influence and have impact.
Instructor
Robin Hills
Emotional Intelligence Trainer, Coach and Facilitator
Hi there, my name is Robin Hills and I’m grateful to you for checking out my courses.
If you’re interested in learning about emotional intelligence, I’m here to assure you that you’re in the right place, as I don’t train in any other topic.
With over 40 years’ experience in business, my courses will help you achieve your potential in the workplace - and beyond.
All of the courses incorporate the latest research into emotional intelligence, positive psychology and neuroscience.
Over the years I’ve built an international reputation having delivered workshops and spoken at emotional intelligence conferences all over the world from the United States, Africa, the Middle East and Asia.
I am committed to your success and will go the extra mile to ensure that you achieve the outcomes you are looking for in developing your emotional intelligence.
Considering all this, you can be assured you’re in the right place to learn everything you want/need to about emotional intelligence.
Thanks for taking the time to read this.