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Give a compliment to your career and take it to the next level. This Dealing With Difficult People will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Dealing With Difficult People will help you keep ahead of the pack. The Dealing With Difficult People incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Dealing With Difficult People will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Dealing With Difficult People, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Dealing With Difficult People course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. This Dealing With Difficult People Bundle Consists of the following Premium courses: Course 01: Dealing With Difficult People Training Course Course 02: Workplace Confidentiality Course 03: Leadership & Management Diploma Course 04: Anger Management Course 05: People Management Skills Level 3 Course 06: Emotional Intelligence and Human Behaviour Course 07: Conflict Management Course 08: Motivation Skills Course 09: Level 2 Mindfulness for Wellbeing Course 10: Stress Management Training Course 11: Effective Communication Skills Diploma So, enrol now to advance your career! Benefits you'll get choosing Apex Learning: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. Curriculum of Bundle Course 01: Dealing With Difficult People Training Course Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People - Relationships Module 05: Difficult People - Solutions Module 06: Problem - Solving Module 07: Final Notes and Tips Module 08: Bonus Video - dealing With Emotions & Anger Course 02: Workplace Confidentiality Module 01: Introduction to workplace confidentiality Module 02: Business Etiquettes and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employers Can Protect Confidential Information Course 03: Preventing Workplace Violence and Harassment Level 3 Workplace Management: Violence Workplace Management: Harassment Course 04: Anger Management Video 1 Video 2 Video 3 content 1 part A Video 4 content 1 part B Video 5 content 1 part C and content 2 Video 6 content 3 Video 7 content 4 Video 8 content 5 Video 9 Course 05: People Management Skills Level 3 Introduction to Human Resources Employee Recruitment and Selection Procedure Employee Training and Development Process Performance Appraisal Management Employee Relations Motivation and Counselling Ensuring Health and Safety at the Workplace Employee Termination Employer Records and Statistics Essential UK Employment Law Course 06: Emotional Intelligence and Human Behaviour Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 05: Learning and Conditioning Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Course 07: Conflict Management Unit 01: Introduction Unit 02: Understand the Keys to Conflict Unit 03: How Misunderstandings Arise and the Solution Unit 04: Personality Types in Conflict Unit 05: Escalation of Conflict Unit 06: De-escalating Conflict Unit 07: Closing Section Course 08: Motivation Skills Introduction Motivational Skills Motivational Strategies Conclusion Course 09: Level 2 Mindfulness for Wellbeing Introduction & First Concepts Understanding & Beating Anxiety More Anti-Anxiety Skills & Concepts Conclusion Course 10: Stress Management Training Beginning Concepts Specific Stress Management Techniques MORE Stress Reduction Strategies Still MORE Stress Reduction Techniques - Part 1 Still MORE Stress Reduction Techniques - Part 2 Still MORE Stress Reduction Techniques - Part 3 BONUS Video & Wrap Up! Special LIVE Bonus Video! Course 11: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Dealing With Difficult People bundle. Requirements This Dealing With Difficult People course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Emotional Intelligence is the new premium in the job market! It is like a cherry on the cake for a candidate's CV. Employers also look forward to hiring emotionally intelligent employees to deal with work sophistications. Enrol in our Emotional Intelligence right away and amplify your chances at landing yourself the job you dream of! This Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Emotional Intelligence course helps learners gain a thorough understanding of the relationship between emotion and intelligence and how they impact our personalities. It teaches learners how to control their emotions and how these two concepts affect our actions. By taking this Emotional Intelligence training, you can set yourself up for success and a fulfilling career. Enrol today and start your journey towards excellence. By the end of this Emotional Intelligence course, you will : Understand the concept of emotional intelligence and how it relates to our personalities and actions. Learn how to control and manage emotions effectively. Develop skills in self-awareness and self-regulation. Enhance interpersonal skills, such as empathy and communication. Improve decision-making abilities and problem-solving skills. Why Prefer This Emotional Intelligence at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Emotional intelligence is the ability to recognise and understand your own emotions and the emotions of others, and to use this awareness to manage your behaviour and relationships effectively. In this online course, you will learn how to develop your emotional intelligence and use it to improve your personal and professional relationships. Throughout the course, you will be introduced to various concepts and techniques for enhancing your emotional intelligence, such as self-awareness, self-regulation, motivation, empathy, and social skills. You will also learn how to apply these skills in real-world situations, such as dealing with conflict, building strong relationships, and managing stress. By the end of the Emotional intelligence course, you will have the tools and knowledge you need to effectively manage your emotions and improve your relationships with others. *** Course Curriculum *** Here is the curriculum breakdown of the Emotional Intelligence at QLS Level 5 course: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This online Emotional intelligence course is suitable for individuals seeking to improve their communication and interpersonal skills, professionals aiming to excel in leadership roles, students wanting to gain a competitive edge in the job market, and individuals looking to improve their emotional well-being and mental health. It is also suitable for couples and families looking to strengthen their relationships and improve their conflict resolution skills. Requirements No prior background or expertise is required. Career path Our Emotional intelligence course can help our learners pursue the following line of work Mental Health Worker - Average annual income £26,798 Social Worker - Average annual income £30,000 Verbal Communication Instructor - Average annual income £35,516 Clinical Social Worker - Average annual income £30,000 Social Work Assistant - Average annual income £18,200 to £28,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

10 QLS Endorsed Courses for Teacher | 10 Endorsed Certificates Included | Life Time Access

QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 260 CPD Points > Lifetime Access

***24 Hour Limited Time Flash Sale*** Child Care: SENCO, Language Disorder, Child Neglect Awareness Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Child Care: SENCO, Language Disorder, Child Neglect Awareness courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Child Care: SENCO, Language Disorder, Child Neglect Awareness. Whether you're a student, recent graduate, or job seeker, our Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Child Care: SENCO, Language Disorder, Child Neglect Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: SENCO - Special Educational Needs Coordination QLS Course 02: Child Language Disorder (CLD) QLS Course 03: Child Neglect Awareness Certificate Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: British Sign Language Course 02: Phonics in Early Years Settings Course 03: Early Years Foundation Stage (EYFS) Course 04: Autism Course 05: Teaching : Teacher Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Child Care: SENCO, Language Disorder, Child Neglect Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Child Care: SENCO, Language Disorder, Child Neglect Awareness Bundle: Master the foundational principles and techniques of Child Care: SENCO, Language Disorder, Child Neglect Awareness. Develop advanced proficiency in Child Care: SENCO, Language Disorder, Child Neglect Awareness methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Child Care: SENCO, Language Disorder, Child Neglect Awareness. Enhance your problem-solving and critical thinking abilities within the context of Child Care: SENCO, Language Disorder, Child Neglect Awareness. Cultivate strong communication and collaboration skills essential for success in Child Care: SENCO, Language Disorder, Child Neglect Awareness. The Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Child Care: SENCO, Language Disorder, Child Neglect Awareness. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring SENCOs, teachers, teaching assistants, and support staff who want to specialise in special educational needs. Healthcare professionals who want to enhance their knowledge of child language disorders and child neglect. Social workers and child protection professionals who want to learn about child neglect and how to report and intervene in cases of neglect. Parents and carers who want to support children with special educational needs and language disorders. Individuals who want to pursue a career in education, child development, or child protection. Career path SENCO: £25,000 - £45,000 Special Educational Needs Teacher: £25,000 - £45,000 Child Protection Social Worker: £25,000 - £40,000 Learning Support Assistant: £14,000 - £21,000 Early Years Practitioner: £15,000 - £22,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

The comprehensive Communicate Effectively with Others has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Communicate Effectively with Others today, and learn from the very best the industry has to offer! This best selling Communicate Effectively with Others has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Communicate Effectively with Others is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Communicate Effectively with Others is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Communicate Effectively with Others is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Communicate Effectively with Others, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Communicate Effectively with Others will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Communicate Effectively with Others to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device. Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Overview From schools to big corporations, email is used as the formal communication channel. That is why, no matter which sector you want to work for, you must polish your email writing skills. You can take your email writing abilities to the next level with our Email Writing Masterclass course. The course aims to provide you with quality training in email writing. Through this course, you will be introduced to the essentials of writing effective emails. The course will teach you how to choose the right tone and style for your emails. In addition, you will grasp the techniques of managing emails and get effective tips to improve your email writing quality. So, if you want to master the art of email writing. Join now! Course Preview Learning Outcomes Learn the fundamentals of writing an email Understand what tone and writing style to use Know the strategies to manage your emails effectively Grasp useful tips and tricks for writing emails Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Email writing Email management Who Should Take This Email Writing Masterclass Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Email Writing Masterclass course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Email Writing Masterclass Certification After completing and passing the Email Writing Masterclass course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Email Writing Masterclass will equip you with effective skills and abilities and help you explore career paths such as  Business executives Copywriter Customer support executives PA Office admin Module 01: E-Mail Communications E-Mail Communications 00:40:00 Module 02: Fundamentals Of Writing Effective E-Mails Fundamentals of Writing Effective E-mails 00:55:00 Module 03: Manage Your E-Mail Manage Your E-mail 00:42:00 Module 04: Writing Styles And Tone Writing Styles and Tone 00:44:00 Module 05: Additional Tips For Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:44:00 Module 06: Exercise Caution Exercise Caution 00:44:00 Assignment Assignment - Email Writing Training 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This Diploma in Health and Social Care - Level 3 qualification (Accredited by Qualifi, UK) has been created to develop and reward the health and social care workers of today and the future, and to continue to bring recognition and professionalism to the health and social care sector. The rationale of this Level 3 Diploma in Health and Social Care programme is to provide a career path for learners who wish to develop their care capabilities within the health and social care sector. The programme provides the opportunity for individuals to forge a career in health and social care by seeking a greater knowledge and understanding industry, and to support the individual's development into senior positions. Program Overview: Diploma in Health and Social care - Level 3 Key Highlights of Level 3 Diploma in Health and Social care qualification are: Program Duration: 6 Months (Fast-Track Mode Available) Program Credits: 60 Credits Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option (Instalment option is available on LSBR Website) Aims of this Level 3 Diploma in Health and Social Care qualification To equip individuals with the knowledge, understanding and skills required for success in employment in the health and social care sector To enable progression to the first year of a degree or related professional qualification To provide specialist study relevant to individual vocations and environments in which learners are currently working, or to which learners are aiming to work, within the health and/or social care sector To develop learners' ability to contribute positively to good practice in the health and social care environment through effective use and combination of the knowledge and skills gained in the qualifications To develop skills and techniques, personal qualities and attributes essential for successful performance in working life and thereby enabling learners to make an immediate contribution to employment. Mandatory Units: The Qualifi Level 3 Diploma in Health and Social Care qualification consists of 4 mandatory units for a combined total of 40 credits An introduction to Health and Social Care (10 credits) Communication for Health and Social Care (10 credits) Promoting Health in the Population (10 Credits) Person-Centred Care (10 credits) Optional Units: The learner must also achieve a minimum of 20 credits from these units. Understanding Diabetes Care (10 credits) Understanding Stroke Care (10 credits) Understanding Dementia Care (10 credits) Who is this course for? Working Professionals, O-Level holders and those who wish to progress in their Career. Requirements The Level 3 Diploma in Health and Social Care (Accredited by Qualifi) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Learners are expected to hold the following: Qualifications at Level 2 and/or Work experience in the health and social care sector and demonstrate ambition with clear career goals, or A Level 3 qualification in another discipline and want to develop their careers in health and social care. In certain circumstances, learners with considerable experience but no formal qualifications may be considered Career path Career Progression Learners completing the Level 3 Diploma in Health and Social Care can progress to: Level 4 Diploma in Health and Social Care, or The First Year of Undergraduate study in Health and Social Care, or Directly into employment in an associated profession.

Description: Customer service is an essential part of any business. Companies always look for the people who have the strong command over handling customer issues. With the help of the Customer Service Training - Complete Video Course, you gain mastery over customer service skills. The bundle video course covers all the necessary parts that a person should know for managing the customer service. For understanding the skill properly, the course is divided into several sections and sub-sections. Firstly, in the Customer Service Skills part, you will be introduced to the fundamentals of customer service including the telephone etiquette. Then, you will learn about the communication procedures in the Communication Essential sections. You will learn about the different types of communication covering business communication, verbal and non-verbal communication, written and electrical communication, etc. Next section is Time Management- one of the best and most efficient parts of any business. Here, you will know the tips and techniques for managing time properly. After that, you will be introduced to the Microsoft Office Word and Microsoft Office Excel. These are two necessary skills that every employee should know for managing the customer service properly. You will learn to use these two applications. Finally, it can be said that the Customer Service Training - Complete Video Course course helps you to achieve the necessary skills for grabbing the attention of the customers with proper etiquette and create a long-term relationship with them. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Training - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Training - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals FREE 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word FREE 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface FREE 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:09:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:09:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00