9275 Communication courses in Linlithgow delivered On Demand

Are you ready to step into a supervisory role or enhance your existing skills? Our comprehensive Supervisor Training course is designed to equip you with the knowledge and tools necessary to excel in any supervisory position. Whether you're a new supervisor or looking to refine your leadership abilities, this course will provide you with the essential skills to manage teams effectively, communicate efficiently, and handle the challenges of supervision with confidence. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In this Supervisor Training curriculum, learners will gain essential skills to effectively manage and lead teams. They will understand the important role of supervision and develop crucial communication skills needed to convey ideas clearly and build strong relationships with employees. The training covers effective methods for managing and guiding employees, including recruitment and dismissal processes. Learners will also learn strategies for handling conflicts that may arise in the workplace, promoting a harmonious work environment. Additionally, they will be trained in cybersecurity practices, ensuring they understand how to protect company and employee data. This curriculum provides interactive training tailored for new supervisors, equipping them with practical knowledge and tools to succeed in their roles and contribute positively to organizational growth and success. Course Curriculum Module 01: Fundamentals of Supervisor Training Module 02: Understanding the Role of Supervision Module 03: Essential Skills in Supervision Module 04: Communication Skill Development Module 05: Employee Management Module 06: Recruitment and Dismissal Module 07: Conflict Management Module 08: Interactive Training for New Supervisors Module 09: Cybersecurity for Employees Learning Outcomes: Understand fundamentals of supervision and its importance in organizations. Develop essential communication skills for effective supervisory roles. Manage employee performance and conduct recruitment and dismissal procedures confidently. Resolve conflicts in the workplace using effective conflict management strategies. Equip new supervisors with interactive training techniques for successful onboarding. Implement cybersecurity practices to ensure employee data protection and organizational security. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? New supervisors seeking foundational skills in management and leadership. Experienced employees transitioning into supervisory roles for career advancement. HR professionals involved in recruitment, employee management, and conflict resolution. Managers aiming to enhance their communication and supervision skills. Individuals interested in understanding the responsibilities of a supervisor. Career path Operations Supervisor Team Leader Shift Manager HR Supervisor Department Manager Office Supervisor Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

14 in 1 "Scrum Master Bundle" Bundle only at £ 65 Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Scrum Master Now Tired of browsing and searching for a Scrum Master Bundle course you are looking for? Can't find the complete Scrum Master Bundle package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive Scrum Master Bundle bundle that has everything you need to succeed in Scrum Master Bundle and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand course that will enhance your skills and prepare you for the competitive job market. Furthermore, to help you showcase your expertise in Scrum Master Bundle, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the Agile and Scrum Course course completely free of cost. These Scrum Master Bundle certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Scrum Master Bundle Bundle Consists of the following Premium courses: Course 01: Agile and Scrum Course Course 02: Agile Scrum Master Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Level 3- Project Management Course 05: Disruptive Innovation for Business Course 06: Risk Management Course 07: Scrum and Agile Immersion Course 08: Performance Management Course 09: Financial Analysis Course 10: Stakeholder Management Course 11: Essentials of UK VAT Course 12: Effective Communication Skills Diploma Course 13: People Management Skills Level 3 Course 14: Office Skills Enrol Scrum Master now to advance your career, and use the premium study materials from Apex Learning. How will I get my Scrum Master Certificate? After successfully completing the Scrum Master course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum Course 01: Agile and Scrum Course Module 01: Waterfall vs Agile New Module 02: Brief History Module 03: Agile Manifesto Module 04: Requirements in Agile Module 05: Scrum Framework --------Other Courses Are-------- Course 02: Agile Scrum Master Course 03: Complete Lean Six Sigma Green Belt Course for Service Industry Course 04: Level 3- Project Management Course 05: Disruptive Innovation for Business Course 06: Risk Management Course 07: Scrum and Agile Immersion Course 08: Performance Management Course 09: Financial Analysis Course 10: Stakeholder Management Course 11: Essentials of UK VAT Course 12: Effective Communication Skills Diploma Course 13: People Management Skills Level 3 Course 14: Office Skills CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Scrum Master Bundle bundle including- Students Graduates Job Seekers Job Holders Requirements Our Scrum Master Bundle is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. This Bundle course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. Career path Having this Scrum Master Bundle expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Agile and Scrum Course) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Agile and Scrum Course) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Learn more about the elements of sales through Sales Management and Marketing course, relying on talent and techniques used by successful sales organizations. Through the use of digital media and other interactive client communication methods, Sales Management and Marketing course adapts traditional sales concepts to the evolving corporate world. You will get FREE Communication Skills course along with this sales management and marketing diploma course. Key Highlights for Sales Management and Marketing: 2 CPD Accredited Courses Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced online course Modules Curriculum Breakdown of Sales Management and Marketing: Module 01: Introduction to Sales Module 02: Sales Growth Module 03: Sales Hypnosis Module 04: Sales Presentation Module 05: Sales and Marketing Module 06: Leverage and Limitations Module 07: Communication Skills Module 08: Sales Negotiations Module 09: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Sales Management and Marketing course. However, This course particularly effective for- Students Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the Sales Management and Marketing Course should meet the following requirements; Basic knowledge of English Language, which you have already Basic Knowledge of Information & Communication Technologies for studying online or digital platform Stable Internet or Data connection in your learning devices Career path After completing Sales Management and Marketing course, you can explore trendy and in-demand jobs related to this course. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before The UK property market is a fast-paced and ever-changing environment. Did you know that in 2022, over 1million property transactions took place in the UK alone? If you're interested in a career in this exciting industry, the Diploma in Estate Agent can equip you with the knowledge and skills to succeed. Are you passionate about property and helping people find their dream home? Do you have strong communication and negotiation skills? Then this Level 5 Diploma in Estate Agent bundle could be the perfect first step for you. With a single payment, you will gain access to Estate Agent course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. This Estate Agent Bundle Package includes: Main Course: Diploma in Basic Real Estate Agents Training at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Real Estate Investor Training Course 02: Property Management Training Course 03: Property Marketing Skill Course 04: Residential Property Sales Training Course Course 05: Land Management Course 06: Social Housing and Tenant Management Course 07: Conveyancing Diploma Course 08: UK Property Development & Law Course Course 09: Contracts Law UK Course 10: Understanding Wills and Probate Laws This comprehensive Estate Agent diploma provides you with the knowledge and expertise needed to become a successful estate agent in the UK. You'll gain a strong foundation in the core principles of real estate, including property valuation, marketing, sales techniques, and legal requirements. Additionally, you'll delve deeper into specialized areas like property management, social housing, and conveyancing. By the end of this course, you'll be well-equipped to handle all aspects of the estate agent profession with confidence. Learning Outcomes of Estate Agent Gain a thorough understanding of UK property law and regulations. Master the art of property valuation and market analysis. Develop effective marketing strategies to attract potential buyers and sellers. Hone your negotiation and communication skills to close deals successfully. Learn the intricacies of property management and tenant relations. Navigate the conveyancing process to ensure smooth property transactions. Whether you're looking to launch a new career in estate agency or enhance your existing skills, this diploma bundle provides a valuable foundation. By enrolling today, you'll be well-positioned to take advantage of the growing opportunities in the UK property market. Why Choose Our Estate Agent Bundle? Get a Free QLS Endorsed Certificate upon completion of Estate Agent Get a free student ID card with Estate Agent Training The Estate Agent is affordable and simple to understand The Estate Agent is an entirely online, interactive lesson with voiceover audio Lifetime access to the Estate Agent course materials The Estate Agent comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Basic Real Estate Agents Training at QLS Level 5 Introduction To The Course The History, Job Role And Requirements Of Estate Agents The Types And Classification Of Estate Agents How To Be A Successful Estate Agent How To List Properties Handling The Valuation Process Negotiation Strategies And Skills All About Selling Properties All About Letting Properties Digital Marketing For Estate Agents Key Legislation Final Recap Course 01: Real Estate Investor Training Module 01 - Property Development Module 02 - Different Types of Property Module 03 - Land Law Principles- Rights and Interests Module 04 - Ownership, Co-ownership and Possession of the Property Module 05 - Lease Bailment, License, Mortgage and Insurance Related Law Module 06 - Real Estate Investment Module 07 - Strategies for a Real Estate Investor Module 08 - Marketing Your Property Module 09 - Introduction to Property Management Module 10 - The Property Management Process Course 02: Property Management Training Module 1 - Introduction to Property Management Module 2 - The Role and Responsibilities of a Property Manager Module 3 - Listing Properties and Marketing Module 4 - The Letting Process and Tenancy Agreement Module 5 - The Property Management Process Module 6 - Keeping Tenants Long Term Module 7 - Regulations of Property Management Module 8 - Changes in the UK Property Market: An Opportunity =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This Estate Agent bundle is open to everybody. Newcomers to real estate Career changers Existing estate agents Property investors Landlords Requirements You will not need any prior background or expertise to enrol in this Estate Agent bundle. Career path After completing this Estate Agent bundle, you are to start your career or begin the next phase of your career. Estate agent Property manager Property developer Valuer Conveyancer Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Basic Real Estate Agents Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through this course, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Diploma in Leadership and Management Course 04: Level 7 Diploma in Operations Management Course 05: Level 7 Life Coaching Course 06: Anger Management Course 07: Level 5 Negotiation Skills Course Course 08: Level 5 Proofreading & Copy Editing Course 09: Level 5 Diploma in Risk Management Course Course 10: Level 5 Diploma in Business Analysis Course 11: Level 4 Copywriting Course 12: Level 1 Business Management Course 13: Minute Taking Course Course 14: Workplace Stress Management Course 15: Dealing With Difficult People Course 16: Level 7 Diploma in Facilities Management Course Course 17: Level 5 Report Writing Course Course 18: Level 3 Business Administration Course 19: Level 2 Diploma in Business Administration Course 20: Communication Skills Course ***Other Benefits of this Bundle Course Free 20 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Detailed course curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this Business Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

***Don't Spend More; Spend Smart*** Life Just Got Better This Summer! Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Recent reports by the King's Fund, the Health Foundation, and the Nuffield Trust - reveal that the vacancies in NHS hospitals, community services, and mental health providers are a whopping 100,000. Besides these, there are another 110,000 vacancies in adult social care. They predict that vacancies will reach a massive 250,000 unfilled posts in the next few years if vacancies remain on the current trajectory. So, if you are looking to get into the in-demand job sector and earn a decent salary starting from £17-18k, then the Healthcare industry might be the right track for you! And to assist you with the essential knowledge and skills to kickstart your career as a Healthcare Assistant, our experts have designed this comprehensive Healthcare Assistant bundle. Furthermore, to help you showcase your expertise in Healthcare assistants, we have prepared a special gift of ONE hardcopy certificate and ONE PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Healthcare Assistant Bundle Consists of the following Premium courses: Course 01: Working in Healthcare Setting Level 3 Course 02: Medication Administration Level 4 Course 03: Initial Training of Community Health Agents Course 04: GDPR in Healthcare Course 05: Consent in Healthcare Course 06: Phlebotomy Course 07: Cardiac (Heart) Care Course 08: Diabetes Care Diploma Course 09: Human Anatomy and Physiology Course 10: Palliative and End of Life Care Training- Level 5 Course 11: Adult Safeguarding Course 12: Level 3 Mental Health Awareness Course Course 13: Coronavirus (COVID-19) Awareness Course 14: Personal Hygiene Curriculum: Course 01: Working in Healthcare Setting Level 3 Introduction to Health and Social Care Communication and its Relevance Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Working in Health and Social Care; Promoting Equality, Diversity and Rights Important Principles and Policies in Health and Social Care Work Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Safeguarding Vulnerable Individuals Health and Safety Responsibilities Risk Management in Health and Social Care Course 02: Medication Administration Level 4 Introduction to Safe Handling of Medicines Legislation and guidance of medication management Principles of Safe and Appropriate Handling of Medicines Medication Risk Assessment Guidance Handling Medicines in Social Care Settings Consent to Treatment Requirements for Specific Services Levels of Care and Support Procedure for Handling Medication The Six Rights of Medication Administration Covert Administration of Medication Recording Procedures Storage of Medication Transfer and Disposal of Medication Drug Formulation and Ways of Taking It Course 03: Initial Training of Community Health Agents Introduction to Community Health Agent Legal Consideration Community & Community Health Work Global Health and International Community Health Nursing Mental Health in the Community Identification, Management, and Prevention of Common Nutritional Deficiencies Solving Nutritional Problems in the Community Course 04: GDPR in Healthcare Introduction to GDPR GDPR and Healthcare Setting General Data Protection Regulations Explained Lawful Basis for Preparation Responsibilities and Obligations Electronic Medical Records Rights and Breaches Course 05: Consent in Healthcare Covid-19 Awareness for General People and Healthcare Introduction to Covid-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Diagnoses and Treatments Preventions and Social Measures to Be Taken Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Consent Training in Healthcare Course An Introduction to Consent Information Regarding Consent Consent Training in Healthcare Course Best Interest Decision Making Assessing Capacity Treatment to People Who Lack Capacity Public Bodies and Services Created by MCA Act 2005 UK Acts in Relation to Consent Handling Complaints Regarding Consent Course 06: Phlebotomy Introduction to Phlebotomy Blood Circulation, Function, and Composition Phlebotomy Equipment Routine Venipuncture Venipuncture Complications and Pre-Examination Variables Dermal Puncture Quality Assessment and Management in Phlebotomy Special Blood Collection Procedure Infection Control and Risk Management Course 07: Cardiac (Heart) Care Introduction & First Concepts What is A Heart Attack & Complications Emergency For A Heart Attack Risk Factors & Lifestyle Choices Heart Remedies Final Tips & Suggestions Course 08: Diabetes Care Diploma What is Diabetes The Diabetes Challenge The Cost of Diabetes in Social Care Type 1 Diabetes Type 2 Diabetes Type 2 Diabetes Treatments Prediabetes Gestational Diabetes Other Types of Diabetes Hypoglycaemia Hyperglycaemia and Hyperosmolar Hyperglycaemic State Glossary of Diabetes Terms Course 09: Human Anatomy and Physiology Human Body Vocabulary with Pictures Equipment, Instruments and Lab Tests Acronyms and Abbreviation Digestive System Cardiovascular System Blood and Immunity System Respiratory System Musculoskeletal System Central Nervous System Course 10: Palliative and End of Life Care Training- Level 5 Introduction to End of Life Care Availability of Services Goals of Care Physical Illness Neurological Illness End of Life Communication During the End of Life Spiritual and Psychosocial Care After Death Further Support, Training and Development Legal Aspects Course 11: Adult Safeguarding An Introduction to Safeguarding of Vulnerable Adults Safeguarding Legislations Understanding Abuse and Neglect Safeguarding Vulnerable Adults Policy, Roles and Responsibilities Understanding the Importance of Communication in Care Sharing Information and Responding To a Disclosure Reporting Your Concern Course 12: Level 3 Mental Health Awareness Course Introduction to Mental Health Childhood And Adolescent Psychiatric Disorders Stress and Anxiety Disorders Schizophrenia Personality Disorders Mood Disorders Eating and Sleeping Disorders Self-Harm and Suicide Medication and Therapy in the Treatment of Mental Illness Social Attitudes To Mental Illness Mental Health Legislation and Services Mental Health In The Workplace Course 13: Coronavirus (COVID-19) Awareness Introduction to COVID-19 Understanding of Covid-19 as a Pandemic and How It Is Related to Zoonotic Diseases Like SARS and MERS The Strike of Pandemic Around the World and Great Britain Effects of Covid-19 on Human Life Course 14: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Eyes Module 05: Ear Secrets Module 06: Foot Personal Hygiene Module 07: Hair Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Healthcare Assistant bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Healthcare Assistant is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Working in Healthcare Setting Level 3) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Understand the value of guiding and inspiring others effectively during times of adversity or uncertainty. This involves demonstrating resilience in the face of challenges, maintaining composure, and providing direction and support to those under your leadership. By cultivating attributes such as empathy, decisiveness, and effective communication, the goal is to empower leaders to navigate challenges gracefully, inspire resilience in others, and ultimately lead their teams or organizations toward successful outcomes despite adversity. Learning Objectives The following are some of the key outcomes in this course: Discover five common types of challenges organizations face, Tips for successfully leading your team through a challenging situation, Understand how to cope with challenges, Use resilience-building techniques to bounce back Target Audience Managers, Team Leaders, Young Professionals

Are you looking to improve your current abilities or make a career move? Our unique Hotel Management & Administrative Skills Course might help you get there! Expand your expertise with high-quality training - study and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Hotel online training course. Students can expect to complete this Hotel Management & Administrative Skills training course in around 7 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of this course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The covers everything you need in order to progress in your chosen career. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. The Hotel Management & Administrative Skills course has been designed by experts, to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Then, enjoy the course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose this course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete this program in your own time, at your own pace Each of our students gets full 24/7 tutor support Curriculum of this Course: Our course consists of the following learning modules: Introduction to the Course Course Objectives Module 01: An Overview of Hotel Reception Customer Service Duties Financial Duties Overlap with Concierge Required Skills Promotion Potential Essential Skills for a Receptionist Hotel Receptionist Training Basic Training Technology Training Other Duties Length of Training Become a Successful Hotel Receptionist Learning About the Role Gaining Experience Finding a Job Career Path Ideal Skills Working Hours, Patterns and Environment Career Path and Progression Module 02: Hotel Reception Standard Procedures Standard Operating Procedures Most Common Tasks in The Hotel Reception Guest Registration and Check in Process Email Bookings Pre-Arrival Checks Module 03: Customer Service in Hotel Reception Customer Service High Quality Customer Service Module 04: Communication Skills Required for Hotel Reception The Importance of Effective Communication Verbal Communication Visual Communication Benefits of Effective Communication in the Hotel Industry Conduct Staff Training Results of Great Communication Skills Importance of Front Office Communication Interdepartmental Communication Switchboard Operators Do's and Don'ts of Hotel Communication Essential Attributes of Front Office Staff Effective Speaking The Effect of Breath on Voice and Speech Vocal Production Module 05: Telephone Handling in a Hotel Call Handling Greeting the Call Blind Transfer Reservation Enquiries Ending the Call For Reservations For General Enquiries Build Telephone Skills for Telephone Operators Telephone Systems for Hotels An Intelligent, Affordable Phone System for Your Hotel Enhancing Your Guests' Experience Supporting Different Users Drive Down Voice and Data Costs Increasing Your Revenue Module 06: How to Handle Difficult Hotel Guests Dealing with Stressful Situations Dealing with the Noise Issue Patience Is the Key How to Deal with An Angry Hotel Customer Follow Up The Bottom Line Module 07: Administrative Skills as a Hotel Receptionist Skills Why Organizational Skills Are Important Module 08: Computer Skills and Programs Top Computer Skills Module 09: Brand Standards in the Hospitality World Introduction to Branding in the Hospitality Industry The Importance of Branding to Your Hospitality Business Building Your Brand Target Whom You Want to Serve Give Customers a Great Experience at Every Point of Contact Module 10: Being a Team Player: Working with Other Hotel Departments Important Aspects to Encourage Teamwork in Hospitality Qualities that Make a Good Team Player Great Characteristics of a Great Team Player Module 11: Safety and Security in the Hotel Use Intelligent Access Control Systems Move to Mobile Keys Install Advanced Surveillance Technology Train Employees to Know Safety Procedures Keep Your Guests Informed Tighten Cyber Security Some Ways to Help Boost Hotel Security for Guests and Employees Safety and Security of Guests, Employees and Assets Bomb Threat Security Safety and Security Measures for Women Hotel Guests Safety Issues Fire in Hotel Module 12: Sales and Marketing as a Hotel Receptionist Selling Techniques Brainstorming areas for promotion Sales Skills Tools for Marketing Your Hospitality Business Module 13: Dressing the Part: Creating the Professional Look in Hospitality Dressing for a Hospitality Job What to Wear for a Restaurant Job What to Wear for a Hotel Job What to Wear for a Resort or Spa Job What to Wear to a Hospitality Interview Module 14: Keeping Stress Under Control on the Job Stress in the Workplace When is Workplace Stress Too Much? How Managers or Employers Can Reduce Stress at Work Module 15: Legal Issues in Hospitality Hotels Laws UK Importance of Knowledge of Laws in The Hospitality Industry How OSHA Regulations Affect the Hotel Business Module 16: The Future for Hotel Receptionists The Role of the Hotel Receptionist Skills of a Good Receptionist Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills With a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. Who is this course for? Is This Hotel Management & Administrative Skills Course Right for You? This course is ideal for anyone interested in this topic and who wants to learn more about it. This course will help you gain a strong understanding of the core concepts and will allow you to gain in-depth knowledge of the subject matter. This course is suitable for everyone. There are no specific entry requirements, and you can access the course materials from anywhere in the world. Requirements There are no previous knowledge requirements for the Hotel Management & Administrative Skills program; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Career path This Hotel Management & Administrative Skills course will help you to kickstart or take your career in the relevant sector to the next level. This course will help you achieve a position of respect and dignity, and you will be able to get ahead of the competition. The certificate will add significant weight to your CV and will help you in procuring jobs in the relevant industry.

Flash Sale 2024 II Discount II Bundle Course II Free CPD certificates