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8760 Communication courses in Cardiff delivered On Demand

Venipuncturist: Essential Techniques for Blood Collection

4.9(27)

By Apex Learning

Give a compliment to your career and take it to the next level. This Venipuncturist: Essential Techniques for Blood Collection will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Venipuncturist: Essential Techniques for Blood Collection will help you keep ahead of the pack. The Venipuncturist: Essential Techniques for Blood Collection incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Venipuncturist: Essential Techniques for Blood Collection will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Venipuncturist: Essential Techniques for Blood Collection, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Venipuncturist: Essential Techniques for Blood Collection course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Venipuncturist: Essential Techniques for Blood Collection? Course 1: Immunisation Nurse Course 2: Medical Laboratory Assistant Training Level 3 Course 3: Infection Prevention Training Course 4: Human Anatomy and Physiology Course 5: Medical Law Course 6: Medication Administration Level 4 Course 7: Public Health Course 8: Diabetes Care Diploma Course 9: Nurse Prescribing Diploma Course 10: Personal Hygiene As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Venipuncturist: Essential Techniques for Blood Collection to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Venipuncturist: Essential Techniques for Blood Collection: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Venipuncturist: Essential Techniques for Blood Collection Bundle Course 1: Venepuncture Level 3 Module 01: Blood Circulation, Function, and Composition Module 02: Phlebotomy Equipment Module 03: Routine Venipuncture Module 04: Venipuncture Complications and Pre-Examination Variables Module 05: Special Blood Collection Procedure Module 06: Infection Control and Risk Management Course 2: Immunisation Nurse Module 01: Introduction to Nursing Module 02: Immunology and Immunisation Module 03: Understanding Immune System in Nursing Module 04: Vaccine and Vaccination Module 05: Types of Vaccine Module 06: Vaccine Safety Module 07: Working in Different Healthcare Settings Module 08: Effective Communication in Nursing Module 09: Health and Safety in Nursing Module 10: Hygiene in Nursing Module 11: Infection Control Course 3: Medical Laboratory Assistant Training Level 3 Module 01 : Introduction to Microbiology Module 02 : Cell Structure and Organisation Module 03 : Microbial Diversity Prokaryote Diversity Module 04 : Microbial Diversity Eukaryote Diversity Module 05 : Viruses, Viroids, and Prions Module 06 : Interactions between Microbes and Humans Module 07 : Human Microbial Diseases Module 08 : Microorganisms in the Environment Module 09: Laboratory Equipments (Part-01) Module 10: Laboratory Equipments (Part-02) Module 11: Solutions Used in Clinical/Medical Laboratory Module 12: Sterilisation, Disinfection and Decontamination Module 13: Laboratory Accidents and Safety Course 4: Infection Prevention Training Module 01: Infection Prevention and Control Policy in the UK Module 02: Principles of Prevention and Control of Infection Module 03: Immunization Module 04: Infections Spread by Food and Water Module 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK Module 06: Infections & Diseases Spread by Person-to-Person Contact Module 07: Infections Spread by Sexual Contact Module 08: Infections Spread by Blood and Body Fluids Course 5: Human Anatomy and Physiology Module 01: Human Body Vocabulary with Pictures Module 02: Equipment, Instruments and Lab Tests Module 03: Acronyms and Abbreviation Module 04: Digestive System Module 05: Cardiovascular System Module 06: Blood and Immunity System Module 07: Respiratory System Module 08: Musculoskeletal System Module 09: Central Nervous System Course 6: Medical Law Module 01- An Introduction to Medical Law Module 02- Legislation on Access to Health, Medical Report, Treatment Module 03- Legislation on Adult Support Module 04- Legislation on Public Health and Health Service (Part 1) Module 05- Legislation on Public Health and Health Service (Part 2) Module 06- Legislation on Public Health and Health Service (Part 3) Module 07- Legislation on Public Health and Health Service (Part 4) Module 08- Legislation on Coronavirus Module 09- Legislation on Mental Health (Part 1) Module 10- Legislation on Mental Health (Part 2) Module 11- Legislation on Abortion Module 12- Other Legislation (Part 1) Module 13- Other Legislation (Part 2) Course 7: Medication Administration Level 4 Module 01: Introduction to Safe Handling of Medicines Module 02: Legislation and guidance of medication management Module 03: Principles of Safe and Appropriate Handling of Medicines Module 04: Medication Risk Assessment Guidance Module 05: Handling Medicines in Social Care Settings Module 06: Consent to Treatment Module 07: Requirements for Specific Services Module 08: Levels of Care and Support Module 09: Procedure for Handling Medication Module 10: The Six Rights of Medication Administration Module 11: Covert Administration of Medication Module 12: Recording Procedures Module 13: Storage of Medication Module 14: Transfer and Disposal of Medication Module 15: Drug Formulation and Ways of Taking It Course 8: Public Health Module 01: Introduction to Public Health Module 02: Principles of Public Health Module 03: Understanding Epidemiology Module 04: Disease Control Module 05: Understanding Measures of Disease Frequency Module 06: Maternity and Childbirth Module 07: Environment and Public Health Module 08: Health System and Policy Module 09: Public Health and Ethics Course 9: Diabetes Care Diploma Module 01: What is Diabetes Module 02: The Diabetes Challenge Module 03: The Cost of Diabetes in Social Care Module 04: Type 1 Diabetes Module 05: Type 2 Diabetes Module 06: Type 2 Diabetes Treatments Module 07: Prediabetes Module 08: Gestational Diabetes Module 09: Other Types of Diabetes Module 10: Hypoglycaemia Module 11: Hyperglycaemia and Hyperosmolar Hyperglycaemic State Module 12: Glossary of Diabetes Terms Course 10: Nurse Prescribing Diploma Module 1: Introduction to Nurse Prescribing Module 2: Legal and Ethical Aspects of Prescribin Module 3: Medicine Management Module 4: Anxiety Disorders in Adults Module 5: Liver Diseases: Diagnosis & Prescribing Module 6: Common Problems: Pharmacological Management Module 7: Anti-Microbial Prescribing Module 8: Cardiac Problems and Prescribing Module 9: Neurological Problems and Prescribing Module 10: Palliative Cares Module 11: Prescribing in Pregnancy and Lactation Module 12: Prescribing for Older People Module 13: Prescribing Children's Module 14: Common Medicines in Use Module 15: Challenges and Future of Nurse Prescribing Course 11: Personal Hygiene Module 01: Introduction to Personal Hygiene and a Brief History Module 02: Looking Clean, Smelling Clean Module 03: Improving and Maintaining Oral Health Module 04: Care of the Eyes Module 05: Ear Care Secrets Module 06: Foot & Nail Care in Personal Hygiene Module 07: Hair Care Hygienic Ways Module 08: Hygienic Approach to Skin Care Module 09: Maintain Good Toilet Hygiene Module 10: Potential Hygiene Guidelines Module 11: Personal Hygiene During Coronavirus Pandemic CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Venipuncturist: Essential Techniques for Blood Collection bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Venipuncturist: Essential Techniques for Blood Collection is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Venipuncturist: Essential Techniques for Blood Collection
Delivered Online On Demand
£53

Certified Information Security Manager (CISM) - Complete Video Course

4.3(43)

By John Academy

Description: The CISM certification program is developed specifically for experienced information security managers and those who have information security management responsibilities. CISM is globally recognized as the leading credential for information security managers. This Certified Information Security Manager (CISM) - Complete Video Course is designed to provide you with the knowledge and proficiency to prepare for the globally recognized CISM certification exam. The CISM certification combines the achievement of passing a comprehensive exam with recognition of work, management and educational experience, providing you with greater credibility in the marketplace. This course will immerse you into the subject, with in-depth coverage of the information covering the four domains that make up the 'Body of Knowledge' for the CISM exam and will provide you the tools to build your technical skills to manage, design, oversee and assess an enterprise's information security. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Security Manager (CISM) - Complete Video Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Security Manager (CISM) - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Mock Exam Mock Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Final Exam Final Exam- Certified Information Security Manager (CISM) - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Certified Information Security Manager (CISM) - Complete Video Course
Delivered Online On Demand15 hours 24 minutes
£24

Voice Disorders Awareness

4.7(47)

By Academy for Health and Fitness

Did you know that approximately 7.5% of the UK population suffers from voice disorders? The impact of these disorders on daily life, communication, and emotional well-being can be significant. With a growing need for professionals skilled in addressing voice disorders, there has never been a better time to expand your knowledge and career prospects in this field. Introducing our Voice Disorders course - a comprehensive program designed to provide you with the knowledge to make a real difference in the lives of those affected by speech and language disorders. This course covers essential topics, such as the physiology of voice production, diagnosis and management principles, and effective voice therapy techniques. One of the unique aspects of this course is the focus on both child and adult speech and language disorders, making it relevant to a wide range of professional settings. You'll learn how to differentiate between these disorders and gain practical strategies to support children with speech and language difficulties. This Certificate in Voice Disorders at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Learning Outcomes: Understand the physiology of voice production and its components. Identify various causes and types of voice disorders. Recognise and evaluate functional voice disorders in patients. How voice therapy techniques are applied for treating voice disorders. Differentiate child and adult speech and language disorders. Implement strategies to support children with speech and language difficulties. Evaluate the effectiveness of interventions for speech and language disorders. Why Prefer This Voice Disorders Awareness Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPD QS after completing the Voice Disorders Awareness course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. ****Course Curriculum**** Here is the curriculum breakdown of this Voice Disorders Awareness: Module 01: Physiology of Voice Production Module 02: Causes of Voice Disorder Module 03: Functional Voice Disorders Module 04: Voice Therapy Module 05: Principles of Diagnosis and Management Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Voice Disorders Awareness course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is designed for individuals who are interested in the field of voice disorders and wish to deepen their understanding of speech and language disorders. The course is suitable for aspiring speech therapists, healthcare professionals, educators, and individuals working in special education settings. Participants will learn about the physiological aspects of voice production, diagnosis, management, and therapy of voice disorders in both children and adults. The course will also provide strategies for helping children with speech and language difficulties. This comprehensive course aims to equip learners with the knowledge to support those experiencing voice disorders. Career path Popular jobs in this sector: Speech and Language Therapist - £25-45k/year Voice Coach - £30-60k/year Rehabilitation Specialist - £28-48k/year Special Education Teacher - £24-42k/year Audiologist - £25-50k/year Certificates Certificate of completion Digital certificate - £10 Certificate in Voice Disorders at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Voice Disorders at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - £89 inside the UK £10 (including postal fees) for International Delivery Certificate Accredited by CPD QS £29 for Printed Hard Copy Certificate inside the UK £39 for Printed Hard Copy Certificate outside the UK (International Delivery)

Voice Disorders Awareness
Delivered Online On Demand7 days
£12

Career Development Coach

4.7(47)

By Academy for Health and Fitness

A career in career development coaching is a relatively new phenomenon in the United Kingdom. However, with the increasing competition in the job market, people are more willing nowadays to invest in hiring career coaches. So, if you are thinking of developing your career coaching skills or maybe initiating a career in this profession, our course can be your guiding light. As a career coach, your job will be to assist other people in building their skills and capabilities required to improve their job-searching skills. You are also supposed to help your clients in other aspects of career development, such as resume building, and improving their interviewing skills as well as their negotiating skills. This job will necessitate you to be up to date with the latest hiring practices and information to be able to help your clients effectively. Therefore, our course in Career Development Coach can ensure that your skills and knowledge as a career coach are updated. You can also benefit from this course if you are entirely new to this profession and trying to find a starting point. This course can be the kickstart to begin your career as a career development coach. Learning Outcomes of the Course: Understand the basics of career coaching Learn about various coaching and mentoring models Know about the essential Uk employment law Acquire the fundamental qualities of a coach Gain professional knowledge about coach/client relationship Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Our Career Development Coach course contains twelve separate modules. Each module is designed in a thorough and comprehensive manner to ensure your clear understanding of the topics discussed. ****Course Curriculum**** Here is the curriculum breakdown of Career Development Coach course: ***Career Development Coach*** Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Aspects of Coaching and Mentoring Ethical Module 04: Coaching and Mentoring Models Module 05: Introduction to Personal Development Coach Module 06: Development of Personality Module 07: Essential UK Employment Law Module 08: Fundamental Qualities of a Coach Module 09: Motivation and Mindset Module 10: The Coach/Client Relationship Module 11: Setting Up as a Coach Module 12: Effective Communication Skills Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Show off Your New Skills with a Certification of Completion The learners have to successfully complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? You don't need any previous training or training materials to finish the Career Development Coach course. This course is designed for: Anyone interested in developing their skills Anyone already in the relevant profession Anyone wanting to enter the relevant profession Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Career Development Coach course allows you to study at your own speed and grow a quality skillset. Career path A certificate in Career Development Coach course can open up various exciting career opportunities, such as: Careers Adviser Life Coach Career Coach The average salary for a Career Adviser can be £21,000- £35,000 per annum for anyone residing in the United Kingdom.

Career Development Coach
Delivered Online On Demand7 hours
£12

Service Helpdesk & Technical Support

4.7(47)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Service Helpdesk & Technical Support course might help you get there! Expand your expertise with high-quality training - study the Service Helpdesk & Technical Support course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Service Helpdesk & Technical Support online training course. This Diploma in Service Helpdesk & Technical Support at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Service Helpdesk & Technical Support course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Service Helpdesk & Technical Support course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Service Helpdesk & Technical Support training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Service Helpdesk & Technical Support Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Service Helpdesk & Technical Support course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Service Helpdesk & Technical Support course: Module 01: Managing Interoffice Calls and Voicemail Module 02: Aspects of Phone Etiquette Module 03: Business Telephone Skills Module 04: Building Rapport Over the Phone Module 05: Inbound and Outbound Calls Module 06: Active Listening and Managing Tough Callers Module 07: Mail Services and Shipping Module 08: Intra Organisation Dealings Module 09: Problem Solving over the Phone Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Relationship Management Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Service Helpdesk & Technical Support at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Service Helpdesk & Technical Support course. This course is open to everybody. Requirements Service Helpdesk & Technical Support You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are ready to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Service Helpdesk & Technical Support at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Service Helpdesk & Technical Support at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Service Helpdesk & Technical Support
Delivered Online On Demand3 weeks
£12

Customer Service Training

4.7(47)

By Academy for Health and Fitness

Customer service is the key to business success. Excellent customer service builds brand loyalty, enhances the customer's journey and meets their collective needs to keep them satisfied and coming back. This course is the ultimate beginner's guide, providing you with key skills needed for any customer-facing role. From telephone etiquette to stress management strategies, learn from the experts and fast track your career online. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes Of This Training Learn how to handle complaints professionally and with confidence Develop the essential communication skills to deal with all types of customers Know how to provide excellent customer service over the phone Understand the steps to successful stress management for the workplace Identify what your customers want and expect from your service Take your career to the next level with an accredited proficiency Progression: After completing this course you can progress towards- Level 1 Award in Customer Service (RQF) Level 1 Certificate in Customer Service (RQF) Level 2 Award in Customer Service (RQF) Level 2 Certificate in Customer Service (RQF) Level 2 Diploma in Customer Service (RQF) Level 2 NVQ Certificate in Customer Service (RQF) Level 3 Diploma in Customer Service (RQF) Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Customer Service Course WHY Customer Service Is CRITICAL To Your Business! Good Isn't Good Enough! We Are ALL in the 'Helping Field' Providing 'Concierge' Level Of Service The 5 Tenets Of TQM How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Customer Service! More Money $$$ - Through Customer Retention How Much Is A Customer Worth? $$$ Do You Understand Your Customer? Dealing With Difficult Customers 'LEAP' Into Customer Service! Exceptional Phone Service WHY Customers Buy From YOU! $$$ BONUS LECTURE!!! FINAL TIPS!!! BONUS LECTURE!!! FINAL TIPS!!! CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This training applies to anyone who is looking to kickstart their career in a customer-facing role Requirements The Customer Service program does not require any prior knowledge This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path On successful completion of this Training, you will have the essential skills needed to provide excellent customer service face-to-face and over the phone. Certificates CPD Accredited Certificate Digital certificate - £10 Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Customer Service Training
Delivered Online On Demand3 hours
£12

Executive PA - Personal Assistant Diploma

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique PA - Personal Assistant Course might help you get there! Expand your expertise with high-quality training - study the Personal Assistant and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This Diploma in Personal Assistant at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Upon successful completion of the PA - Personal Assistant course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This PA - Personal Assistant training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the PA - Personal Assistant course today - gear up with the essential skills to set yourself up for excellence! Why Prefer This PA Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the PA course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. With this comprehensive PA - Personal Assistant course, you can achieve your dreams and train for your ideal career. The Personal Assistant course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this PA - Personal Assistant course and take a step toward a brighter future! *** Course Curriculum *** PA - Personal Assistant Course Module 01: Introduction to Personal Assistant Module 02: Business Telephone Skills Module 3: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 5: Travel Arrangements Module 06: Organising Meetings and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Personal Assistant at QLS Level 5 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this PA course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this PA course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Diploma in Personal Assistant at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Personal Assistant at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Executive PA - Personal Assistant Diploma
Delivered Online On Demand3 weeks
£12

Health and Social Care Diploma

4.7(47)

By Academy for Health and Fitness

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Health and Social Care Diploma provides an excellent opportunity to gain the skills and knowledge you'll need to advance in your career. Don't let your lifestyle limit your learning or your potential. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the course online training course. This Health and Social Care Diploma online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Health and Social Care Diploma is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Health and Social Care Diploma provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Health and Social Care Diploma. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Health and Social Care Diploma will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the course program. Experts created the Health and Social Care Diploma to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the materials. Then, from any internet-enabled device, access the materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Health and Social Care Diploma Module 1. Introduction Module 2: Communication and its Relevance Module 3: Rights and Responsibilities Module 4: Role as A Caregiver and Healthcare Professional Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights Module 6: Important Principles and Policies in Health and Social Care Work Module 7: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Module 8: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Module 9: Safeguarding Vulnerable Individuals Module 10: Health and Safety Responsibilities Module 11 : The Economics of Healthcare Module 12: Strategic Marketing Module 13: Managing Finance Module 14: Managing Service Delivery Assessment Process Once you have completed all the modules in the Health and Social Care Diploma, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Health and Social Care Diploma
Delivered Online On Demand7 hours
£12

Dementia Training - CPD Accredited

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Did you know that over 850,000 people in the UK live with dementia, and this number is projected to rise to over 1 million by 2025? This progressive brain disease affects memory, thinking, and behavior, impacting individuals and their families significantly. Our Course will help you improve the physical and mental skills needed to provide care to clients who have been diagnosed with light, moderate or even severe dementia. This course is designed to equip you with the knowledge and skills necessary to understand dementia, support those affected, and navigate the complexities of this disease. Learners will gain insights into legal and ethical considerations, effective caregiving strategies, and the financial implications of dementia care. Additionally, this course delves into pharmacological treatments and provides practical guidance for supporting individuals living with dementia. If you are ever faced with this challenge, the Dementia Training skills will be very helpful, both for you and the person you care for. This will create a real difference. So get started with this program today and develop yourself to be the most suitable caregiver you can be. Become a confident advocate and caregiver for those living with dementia. Don't wait. Enrol in our Dementia Training course today! Learning Outcomes Differentiate between major dementia types through case studies presented in Dementia Training sessions. Analyse the UK's current dementia landscape and its economic impact using data explored in course modules. Apply ethical principles to real-life scenarios presented in the course, ensuring person-centred care. Develop effective communication strategies for diverse dementia presentations, honed through the course role-plays. Implement evidence-based dementia care strategies learned in the course to manage challenging behaviors. Advocate for individuals living with dementia, utilizing skills and resources gained through the Training programs. Why Choose Our Course? Get a free student ID card with this course Get instant access to this course course. Learn from anywhere in the world This course is affordable and simple to understand This course is an entirely online, interactive lesson with voiceover audio Lifetime access to the course materials This course comes with 24/7 tutor support This course seeks to improve the well-being and experience of people with dementia and of the care staff working with them. It should improve your self-confidence in handling situations you find challenging. *** Course Curriculum *** Module 01: Introduction to Dementia Module 02: Status of Dementia Module 03: Attitudes Toward Dementia Module 04: Awareness and Prevention of Dementia Module 05: Law, Ethics and Safeguard Regarding Dementia Module 06: Strategies for Caring Module 07:The Cost of Dementia Module 08: Drug for Dementia Module 09: Living with Dementia Assessment Process Once you have finished the learning stages in the Course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Like as: Dementia Care Assistant - £19,000 - £23,000 Dementia Support Worker - £17,000 - £21,000 Dementia Outreach Worker - £18,000 - £22,000 Dementia Adviser - £20,000 - £25,000 Dementia Trainer - £22,000 - £28,000 Dementia Nurse - £24,000 - £32,000 Certificates CPDQS Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS CPDQS Accredited Certificate Hard copy certificate - £29 Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Dementia Training - CPD Accredited
Delivered Online On Demand2 hours
£12

Web Designer Recruitment Course Online

By iStudy UK

Choosing between the wide range of web developers can be a chore in itself. Most organisations trust that they have made the hardest choice which is putting themselves out there, by beginning a business! At that point, they start looking for all the website professionals to locate the correct one and soon understand that the decision is not easy. Numerous things settle on the decision troublesome since a significant number of the suppliers are all around qualified, and their portfolios detail their enormous encounters. Searching through all of those professionals can be tiresome. Therefore, our web developer recruitment course teaches the recruiters to prepare a priority list, what is critical and other factors such as allotted budget to help search through those many firms and designers. Course Highlights Web Designer Recruitment Course Online is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Web Designer Recruitment Course Online into 24 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 11 hours, 45 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Web Designer Recruitment Course Online Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Web Designer Recruitment Course Online is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Web Designer Recruitment Course Online is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. The Best Things To Look For In Web Design 00:30:00 A Good Web Design Addresses The Core Functions 00:30:00 A Broken Promise Of A Web Designer 00:15:00 A Project Manager Or A Web Designer 00:30:00 A Web Designer With All Those Web Awards Must Be Good 00:15:00 After Built Who Maintains & Updates Websites 00:30:00 Choosing Between Web Builders For A Great Site 00:15:00 Design Versus Development & The Web Designer 00:30:00 What To Look For In A Web Designers Portfolio 00:30:00 Technical Terms To Familiarize With In Search Of A Web Designer 00:30:00 Guide To Sourcing Web Designers 00:15:00 The Importance Of Web Designers Priorities 00:30:00 Finding The Best Web Designer Available 00:30:00 Finding A Web Designer That Delivers 00:30:00 Best Way To Find A Good Web Designer Is Communication 01:00:00 Things To Look For When Hiring A Web Designer 00:30:00 Finding A Good Web Designer Without Spending A Fortune 00:15:00 Tips For Finding A Proven Web Designer 01:00:00 The Resume Of A Web Designer 00:30:00 Things To Speak With A Web Designer About 00:30:00 Top Skills To Look For In A Web Designer 01:00:00 Researching Companies & Web Designers 00:15:00 Web Design That Is Creative, Functional & Interactive 00:30:00 Web Site Planning - What A Good Designer Should Ask 00:15:00 Mock Exam Final Exam

Web Designer Recruitment Course Online
Delivered Online On Demand11 hours 45 minutes
£25